--- title: "Signifyd Software Reviews, Demo & Pricing - 2026" description: "Review of Signifyd Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/risk-management/signifyd-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Risk Management Software](https://www.softwareadvice.com/risk-management/) / Signifyd Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/risk-management/signifyd-profile/reviews/)[Alternatives](https://www.softwareadvice.com/risk-management/signifyd-profile/alternatives/) # Signifyd Review From $1,000/year Free trial 1 plan Wondering if Signifyd is right for your organization? Our Risk Management Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview Signifyd 4.7 [(64)](https://www.softwareadvice.com/risk-management/signifyd-profile/reviews/) Pricing Starting at $1,000.00 per year ### About Signifyd Signifyd is a cloud-based eCommerce protection platform designed to help businesses of all sizes prevent fraud and maximize conversions. The Signifyd Commerce Network houses behavioral and transactional data for over 10,000 merchants in over 100 countries worldwide. This solution uses advanced machine learning and can be tailored to specific business needs. It offers guaranteed INR (Item-Not-Received) protection, promotion/coupon abuse protection, unauthorized reseller protection, customer abuse scoring, chargeback recovery, plus more. Signifyd’s three core modules include a Decision Center, Agent Consol, and Insights Reporting. With the platform’s Decision Center, merchants can create custom policies, test/simulate results, and integrate policies with fulfillment and review processes. Other tools include customized chargeback templates, tailored evidence, automated case submission, case updates, plus more. Signifyd uses a 3-D secure protocol to remain PSD2-compliant while processing eCommerce payments. Pricing information is provided by Signifyd. Support is available via an online support center, content library, product manual, plus other resources. Do you work for Signifyd? [Manage this product listing](https://www.g2.com/products/signifyd/claim_requests/new?auto=true) Wondering if Signifyd is right for your organization? Our Risk Management Software selection experts can help you in 15 minutes or less. ## Signifyd User Interface ## Popular Signifyd Alternatives Main Product Signifyd 4.7 [(64)](https://www.softwareadvice.com/risk-management/signifyd-profile/reviews/) Ratings Breakdown - 4.70Ease of use - 4.58Value for money - 4.36Customer support - 4.63Functionality Pricing Starting at $1000.00 per year Get Price Alternative Product [authorize.net](https://www.softwareadvice.com/online-payment/authorize-net-profile/) 4.5 [(220)](https://www.softwareadvice.com/online-payment/authorize-net-profile/reviews/) Ratings Breakdown - 4.26Ease of use - 4.39Value for money - 4.34Customer support - 4.37Functionality Pricing Starting at $25.00 per month Get Price Alternative Product [Verifi](https://www.softwareadvice.com/product/526358-Verifi/) No reviews yet Ratings Breakdown - Ease of use - Value for money - Customer support - Functionality Pricing Available upon request Get Price Alternative Product [FUGU](https://www.softwareadvice.com/product/352111-FUGU/) 4.9 [(11)](https://www.softwareadvice.com/product/352111-FUGU/reviews/) Ratings Breakdown - 4.82Ease of use - 5.0Value for money - 4.82Customer support - 4.91Functionality Pricing Starting at $100.00 per month Get Price Alternative Product [SEON](https://www.softwareadvice.com/hr/seon-fraud-fighters-profile/) 4.9 [(56)](https://www.softwareadvice.com/hr/seon-fraud-fighters-profile/reviews/) Ratings Breakdown - 4.79Ease of use - 4.79Value for money - 4.84Customer support - 4.86Functionality Pricing Starting at €699.00 per month Get Price Alternative Product [PayPal](https://www.softwareadvice.com/retail/paypal-profile/) 4.6 [(26693)](https://www.softwareadvice.com/retail/paypal-profile/reviews/) Ratings Breakdown - 4.65Ease of use - 4.52Value for money - 4.25Customer support - 4.56Functionality Pricing Available upon request Get Price ## Signifyd Pricing and Plans Starting price: $1,000.00 per year Free Trial Free Version Basic $1,000.00 per year No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Signifyd Features - Popular features found in Risk Management Alerts/Notifications Audit Management Compliance Management Corrective and Preventive Actions (CAPA) Document Management Incident Management Internal Controls Management Mobile Access Response Management Risk Analysis Risk Scoring Scenario Planning - More features of Signifyd Access Management Activity Dashboard Activity Monitoring Activity Tracking AI/Machine Learning Alerts/Escalation Anomaly Detection API Authentication Behavior Tracking Case Management Chargeback Tracking Check Fraud Detection Customer Accounts Custom Fraud Rules Customizable Templates Dashboard Data Discovery Data Management Data Verification Data Visualization Debit/Credit Card Processing Dispute Management Electronic Payments Evidence Management Financial Analysis Financial Risk Reporting Financial Transaction Approval For eCommerce Fraud Detection Internal Fraud Monitoring LME Monitoring Payment Fraud Prevention Performance Metrics PSD2 Compliant Real-time Alerts Real-Time Analytics Real-Time Data Real-Time Monitoring Real-Time Reporting Real-Time Updates Reporting/Analytics Reporting & Statistics Returns Management Risk Alerts Risk Assessment Risk Reporting Search/Filter Templates Third-Party Integrations Transaction History Transaction Monitoring ## Signifyd Integrations authorize.net Integration rated undefined from -1 review PayPal Integration rated undefined from -1 review PayPal Enterprise Payments Integration rated undefined from -1 review Adobe Commerce Integration rated undefined from -1 review Shopify Integration rated undefined from -1 review Stripe Integration rated undefined from -1 review See all 15 integrations ## Signifyd User Reviews ## Signifyd customer ratings - Overall rating: 4.7/5 - Total reviews: 64 ### Rating distribution - 5 stars: 52 reviews (81%) - 4 stars: 7 reviews (11%) - 3 stars: 4 reviews (6%) - 2 stars: 0 reviews (0%) - 1 star: 1 reviews (2%) ### Secondary ratings - Ease of use: 4.7/5 - Value for money: 4.6/5 - Customer support: 4.4/5 - Functionality: 4.6/5 --- ### My Recommendation for Fraud Prevention - Overall rating: 5/5 - Reviewer: Robert Y. - Verified reviewer: Yes - Industry: Internet - Company size: 51-200 employees - Product usage: Used weekly for more than 2 years - Reviewed: April 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It is my goto recommendation. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The level of protection you receive with this product is incredible. And they stand by their commitment to preventing fraud. #### Cons Frankly, I love the software, it can be complicated if you have a complex workflow for purchase. --- ### Easy to Understand Background Program - Overall rating: 4/5 - Reviewer: Amanda J. - Verified reviewer: Yes - Industry: Retail - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We have been using Signifyd for several years after receiving multiple fraudulent orders and paying a lot in chargeback fees. We saw an immediate improvement in our orders and have saved a lot of money, time, and customers the trouble related to these fraudulent orders. Mostly it works in the background so we can worry about other parts of our business. When an order is flagged, we have the option to appeal it, which we have done on occasion. In the years we have had it, I can only think of a couple of instances where their decision was a problem for us. To err on the side of safety, we did take Signifyd's recommendation and cancelled the orders. It is difficult to tell a little old lady making her first online purchase (who did not sound at all like a criminal mastermind) that we could not fulfill her order because it was flagged as possibly fraudulent. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Most importantly, we are seeing far fewer fraudulent orders, even with the fraudsters constantly looking for ways to defraud small businesses. It is easy to use and understand, and if they flag an order as fraudulent when you do not believe that it is, they allow you to appeal the verification. Their process (including appeals) is fast and efficient-- even appeal-approved orders are able to be shipped in a timely manner. #### Cons It can be somewhat difficult to get them to approve a transaction that they have flagged as fraudulent. It does not happen often, so it is not a huge problem for us, and we do understand that this is for our company's own good. However, our audience is mostly retirees, and trying to tell them that their order was flagged as fraudulent can be... difficult. There have been just a couple of times in the course of 3 years that we did not agree with Signifyd's decision, even after the appeal. Each time, we sided with their decision, which reinforces our trust in the program. #### Reasons for choosing Signifyd Our payment processing system was supposed to have fraud-prevention built in to their programs; however, they did not seem to offer a guarantee. One option still allowed us to fulfill these orders without notifying us that the order was possibly fraudulent. All programs (especially those "built-in" to payment programs) required constant attention-- they did not run in the background the way Signifyd does. --- ### Good idea and review but a bit pricey and leaves coverage gaps - Overall rating: 3/5 - Reviewer: JUSTIN C. - Verified reviewer: Yes - Industry: Retail - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: March 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. generally good idea but gaps in coverage (what is reimbursable) and claim time frame can be greatly improved. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 2/5 - Customer support: 1/5 - Functionality: 3/5 #### Pros fraud/customer review. quickness of reimbursement once approved #### Cons leaves gaps in what is "reimbursable" and the window to submit a claim is ridiculous. Needs to be 30 day claim period, not 7. #### Reasons for choosing Signifyd sales person --- ### Fraud Protection Guaranteed - Overall rating: 5/5 - Reviewer: Laci D. - Verified reviewer: Yes - Industry: Retail - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, very happy with the product. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Functionality: 5/5 #### Pros The peace of mind that the system offers is In the past we used COUNT which helps you spot fraud but we sell high-dollar ticket items so when there was fraud we were on the hook for a lot of money. So even with Signyfied having a fee, it's still easier and more beneficial to determine what our cost of doing business will ultimately be. #### Cons We have a very long buying cycle, so we don't like that address changes are very cumbersome. Our orders are usually on very large LTL shipments which also mean that when a customer truly realizes how big the shipment is they often times want it delivered to a different location or worst yet the carrier requires a different delivery location because the truck cannot make it to the address provided safely. We would love to see changes in the delivery address handled more efficiently. #### Reasons for switching to Signifyd The guarantee that Signifyd offers so we're not on the hook for our high-ticket iems if there is fraud. --- ### Signifyd is Tops in Fraud Prevention - Overall rating: 5/5 - Reviewer: Adam A. - Verified reviewer: Yes - Industry: Farming - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We use Signifyd to screen orders for fraud in the irrigation business. It has increased our efficiency and revenue and decreased our labor hours spent and fraudulent orders fulfilled. This has reduced chargebacks to single digits. Best of all, when our manual screening process cannot clear an order, Signifyd will guarantee it and protect your revenue for that order and the price is a small amount to pay for the level of confidence provided. Our company has used quite a few apps similar to this over the years, and Signifyd is, hands down, the best one available in every aspect. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Signifyd is easy to use and provides information that speeds up our screening process significantly. Signifyd's model works great for us; it provides an incredible amount of easy to understand and easy to access information that's directly relevant. Best of all, there is no charge unless the guarantee is used. Other companies charge exorbitant amounts for the information Signifyd provides and without the option for an inexpensive guarantee. Signifyd has increased our revenue by allowing us to release orders we may have cancelled previously and has reduced (by a great degree) the amount of labor hours needed to screen orders. #### Cons It's difficult to find a weakness in Signifyd, at least without nitpicking details. I suppose if there is one thing I'd like to see more robust, it would be the "Search for other cases" under the order IP. Perhaps it just needs a larger sample size, but at the moment that's the least useful feature for us. #### Reasons for switching to Signifyd We bumped into Signifyd on accident actually -- we read about it, gave it a try and never looked back. --- ### Great Fraud Protection - Overall rating: 5/5 - Reviewer: simon l. - Verified reviewer: Yes - Industry: Retail - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: June 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. top service wont ever move, this is essential to our business to keep the payments secure and safe #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros the commision is so small compared to the benefits, us not making the decision whether we accept a order due to risk is the main thing, signifyd makes this decision and we have far less risk of a chargeback #### Cons sometimes orders can be declined by them for no reason which we have to speak to customer service about to resolve --- ### Eyes where you need them the most - Overall rating: 5/5 - Reviewer: Erika B. - Verified reviewer: Yes - Industry: Sporting Goods - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros When processing payments for the items that we sell, it's great to have more of a full picture of the customer. Since we are ecommerce, the customer isn't here looking at us while we run the card for payment. Having the extra details that Signifyd is able to provide is important for us. It was fairly easy to integrate this program with our order processing system and there are rarely ever any "hiccups" in communication between the two. #### Cons The only complaint about this product is with some of the reasons that the transaction is declined for guarantee. There have been instances where the guarantee was denied due to the email address looking suspicious, yet orders with no match at all on the billing address are processed through with an approval. --- ### Best partners to reduce fraud and maximize sales - Overall rating: 5/5 - Reviewer: Jenny W. - Verified reviewer: Yes - Industry: Leisure, Travel & Tourism - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review. We're utilizing Signifyd for fraud management and chargeback management for our ecommerce stores so our Customer Service team doesn't have to be tasked with trying to check for and reduce fraud and our Finance team can streamline chargebacks. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Fraud management is no longer a pain now that we've partnered with Signifyd. We're able to minimize our time managing fraud, maximize sales and revenue and minimize risk to both consumers and our business. Their customer service and account teams are really responsive and collaborative. They also provide loads of meaningful insights. It's a great company to partner with. #### Cons It was really easy to implement with our Shopify store but a little bit more involved with our Sitecore store (which is essentially a custom build). #### Reasons for choosing Signifyd All departments chose it when asked independently - Web development for ease of integration, Finance for chargeback maintenance and Customer Service for fraud detection #### Reasons for switching to Signifyd We need more advanced fraud management rather than an alert tool --- ### Very Efficient - Overall rating: 5/5 - Reviewer: Jade C. - Verified reviewer: Yes - Industry: Furniture - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We like that we get daily notifications about possible fraudulent orders. Being reimbursed for the chargebacks on orders that were approved is an added benefit. #### Cons There really is no con. Signifyd has saved us from loosing money on a fraudulent order. The fact that it breaks all of the customer information down is very helpful. #### Reasons for switching to Signifyd Added fraud screening. --- ### Valuable Asset To The Business - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: March 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Signifyd was purchased to reduce the number of fraudulent charges and charge backs. Simply put, the service has consistently done both. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Functionality: 5/5 #### Pros 1. Easy to implement - service was easy to incorporate into our payment process 2. Reduced Fraudulent Transactions - Service significantly reduced the number of fraudulent charges #### Cons Buyers must carefully consider the minimum service fee to ensure appropriate ROI --- Showing 1 - 10 of 64 Reviews [See All Reviews](https://www.softwareadvice.com/risk-management/signifyd-profile/reviews/) ## Signifyd Popular Comparisons [PayPal vs Signifyd](https://www.softwareadvice.com/retail/paypal-profile/vs/signifyd/)[Kount vs Signifyd](https://www.softwareadvice.com/financial-fraud-detection/kount-profile/vs/signifyd/) [Compare All Alternatives](https://www.softwareadvice.com/risk-management/signifyd-profile/alternatives/) ## Other Top Recommended Risk Management Software [VelocityEHS | EHS Software to Outpace Risk](https://www.softwareadvice.com/compliance/velocityehs-profile/) **4.5** (166) Recently recommended **7** times [Intellect QMS AI](https://www.softwareadvice.com/manufacturing/intellect-eqms-profile/) **4.6** (84) Recently recommended **6** times [Resolver](https://www.softwareadvice.com/pci-compliance/grc-cloud-profile/) **4.4** (80) Recently recommended **5** times [NAVEX IRM](https://www.softwareadvice.com/product/76152-Navex-IRM/) **4.7** (20) Recently recommended **5** times Stuck Between Options? 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