--- title: "SoftExpert Suite Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of SoftExpert Suite. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if SoftExpert Suite is a good fit for you!" source_url: "https://www.softwareadvice.com/risk-management/softexpert-suite-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Business Process Management Software](https://www.softwareadvice.com/bpm/) / [SoftExpert Suite](https://www.softwareadvice.com/bpm/softexpert-bpm-profile/) / SoftExpert Suite Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/bpm/softexpert-bpm-profile/) Reviews [Alternatives](https://www.softwareadvice.com/bpm/softexpert-bpm-profile/alternatives/) # SoftExpert Suite User Reviews ## Reviews summary - Overall rating: 4.6/5 - Total reviews: 84 ### Secondary ratings - Ease of use: 4.4/5 - Customer support: 4.5/5 - Value for money: 4.3/5 - Functionality: 4.5/5 ### Rating distribution - 5 stars: 54 reviews (64%) - 4 stars: 29 reviews (35%) - 3 stars: 1 reviews (1%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ### Most mentioned pros - It centralizes document control, audits, and workflow automation in one platform, which is very useful for regulated environments. - The system helps standardize processes, improve traceability, and ensure compliance with industry standards. - The platform is powerful and reliable for managing quality systems, although it comes with a learning curve. ### Most mentioned cons - some of our recommendations and requests could not be done ## SoftExpert Suite customer reviews Showing reviews 1-25 of 84 (page 1). ### Robust Quality and Process Management System - Overall rating: 5/5 - Reviewer: Yugma S. - Verified reviewer: Yes - Industry: Biotechnology - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2026 - Review source details: This review was submitted organically. No incentive was offered SoftExpert has been positive. It has improved process consistency, documentation control, and compliance tracking within the organization. The platform is powerful and reliable for managing quality systems, although it comes with a learning curve. Once implemented properly, it becomes an essential tool for maintaining operational standards. My day to day updating of the dosc has been easier #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros SoftExpert is its comprehensive approach to quality and process management. It centralizes document control, audits, and workflow automation in one platform, which is very useful for regulated environments. The system helps standardize processes, improve traceability, and ensure compliance with industry standards. Its ability to manage change control and documentation efficiently is a major advantage. #### Cons One drawback is that the platform can feel complex and less intuitive for new users. The interface may require training to fully understand all modules and functionality --- ### Review of Softexpert - Overall rating: 5/5 - Reviewer: Panashe D. - Verified reviewer: Yes - Industry: Management Consulting - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. overal, we are satisfied and would continue using the software. we do however hope to see more improvements in the projects, programs and portfolio #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros i like the fact that the system integrates various components of our business (risks, projects, documents, HR, action plans, performance, quality etc.)we are also happy to note that the software is constantly undergoing updates and reviews and that our recommendations are considered. The immediate support is very good with our accounts manager. #### Cons Our biggest cons are the reports, especially in the projects, programs and portfolios. The bulk of the work we do is in the projects module, but it seems the reports are limited to the status report. Most of our stakeholders are Government personnel and a lot of them require hardcopy reports. we are therefore having to reproduce reports.additionally, the development takes a lot of time and it seems that the functionality is limited. some of our recommendations and requests could not be done #### Reasons for choosing SoftExpert Suite The integration and ability to address the PMBOK 49 processes - specifically with projects --- ### Get every Quality standard you need in one package - Overall rating: 4/5 - Reviewer: Victor A. - Verified reviewer: Yes - Industry: Electrical/ Electronic Manufacturing - Company size: 51-200 employees - Product usage: Used weekly for less than 2 years - Reviewed: March 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I would say it's positive. Our rep is responsive and takes into action as soon as we email him. My only pet peeve really is the JNLP file that is required to open any docs. We use it daily for doc control at work most of the time. #### Ratings breakdown - Ease of use: 3/5 - Functionality: 5/5 #### Pros SoftExpert is extensive. It has everything you need in one package. All modules, no fuss. I have reviewed other Quality Management software for work and a lot of them require you to pay for individual modules. Some are even still in development. If you need to map process flow and route documents, this can do it with no issues. APQP/PPAP, FMEAs no problem. It is all cloud based so it's an IT Manager's dream to not have to set up hardware and set up servers for it. I have never had an issue with the servers being down and the response time in answering questions have been great. Document security is routed though SoftExpert for us which helps us manage and maintain version control. It also helps to control who can access the documents too. Great security. Charged per user per month fee. You can have unlimited number of users, just concurrently X amount of users paid can be online at the same time. #### Cons Java 8 required. It is a bit annoying to have to install the JNLP file whenever I open a document. It uses Java to control security into the documents. Also, it's a bit outdated since Java 8 will soon not be supported for enterprise businesses for free. Had trouble printing out Organizational charts which I thought was odd. You can view the org chart online but not able to print it out in a PDF for instance for customers who ask for it. --- ### A robust process automation solution - Overall rating: 5/5 - Reviewer: Felipe G. - Verified reviewer: Yes - Industry: Electrical/ Electronic Manufacturing - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. SoftExpert BPM is a capable, modern software system built on a single common database which allowed our company to standardize process and improve workflow efficiency. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros As a regular user, I am satisfied with the tool. I have autonomy to model processes and create workflows without depending on IT. Modeling and automation settings are no-code. It offers drag-and-drop capabilities and wizards, so you don't need coding knowledge to make a process work. The platform offers in the same environment other integrated tools, such as process KPIs, process risks and data analytics. #### Cons It takes some time to get used to the software and benefit from all the features. The control panel is a very useful resource for monitoring workflows, it could have easier access. --- ### Ease to use. - Overall rating: 4/5 - Reviewer: Braulio S. - Verified reviewer: Yes - Industry: Transportation/ Trucking/ Railroad - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. In general I am happy with the solution despite of the issues around configuration and usability. There are rooms for improvement but knowing there is a roadmap in place and SE team listen the feedback, increases confidence and level of satisfaction. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros System capabilities and integration #### Cons User interfaces, configuration process is complex and complicated. #### Reasons for choosing SoftExpert Suite Integration with other modules existing in SESUITE like asset management, document management and so on. --- ### Good value software with all necessary features - Overall rating: 4/5 - Reviewer: Sau H. - Verified reviewer: Yes - Industry: Electrical/ Electronic Manufacturing - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: November 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We are still in the early stage of using the software for document control. If used properly and if we can everyone on board utilizing it daily, this software should help us controlling our documents more consistently and approving documents in more timely manner. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Considering the price with others, this software offers a good bang for the bucks. It offers all necessary features, a lot of them are beyond our needs. Our customer rep is actually the best plus and I would not regret to have chosen him and the software because of him. He is very responsive, helpful, and most importantly, extremely patient to help us get on track. #### Cons Opening a document always has a lag, could be a few seconds to half a minute, especially the first time of the day. Not the most ease of us software, needs to get used to navigating around. #### Reasons for choosing SoftExpert Suite Pricing and all necessary features we were looking for. #### Reasons for switching to SoftExpert Suite We needed an enterprise system to manage document control better, instead of relying on individual Excel and Word skills. --- ### An Excellent Quality Management Software - Overall rating: 5/5 - Reviewer: Andrea C. - Verified reviewer: Yes - Industry: E-Learning - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2021 - Review source details: This review was submitted organically. No incentive was offered I am very pleased with the positive impact we have experienced by using SoftExpert EQM. It is an excellent quality management software that tailored to the needs of our organization. It is perfect for managing customer complaints and compliance management. The customer service is fantastic. I will definitely recommend SoftExpert EQM to others. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I found SoftExpert EQM to be user friendly, tailored to the needs of our organization and ideal for managing customer complaints. #### Cons It's an excellent software. Requires Java 8, but other than that I have no complaints. --- ### SE Good for small business - Overall rating: 4/5 - Reviewer: Sudhir C. - Verified reviewer: Yes - Industry: Electrical/ Electronic Manufacturing - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: November 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Functionality: 4/5 #### Pros Easy to configure Design as per your requirement #### Cons Designing a new procedure. Modifications need headquarters guidance always. --- ### Easy to use, not so easy to interact with the applications that were integrated to it - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Product usage: Used daily for less than 6 months - Reviewed: April 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. To common users it's a easy way to centralize your documentation and have version control. Build process also are easy, inside the same tool. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros You may control versions of your documentation. This is easy to users, most part of the time. Also you may have a single point to detail all the documentation you need and share with the people you want. #### Cons When you need to integrate with Microsoft Word, it's a trouble, if you have different versions of MS Office, or have different Java versions. It's almost right that you'll need to contact their support to get some help. --- ### Works well - Overall rating: 5/5 - Reviewer: Liz C. - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 201-500 employees - Product usage: Used other for free trial - Reviewed: June 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Haven't had any issues yet, but still in my free trial #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros Works good. Easy to use. Isn't too confusing for beginners. #### Cons It can get costly. I don't like paying for apps --- ### Uma ferramenta simples para ajudar a evoluir a maturidade de processos organizacionais - Overall rating: 5/5 - Reviewer: Marcio G. - Verified reviewer: Yes - Industry: Banking - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2023 - Review source details: This review was submitted organically. No incentive was offered Em resumo, a Softexpert pode ajudar na evolução da maturidade dos processos organizacionais de uma empresa, através da modelagem, documentação, automação, monitoramento e melhoria contínua dos processos de negócio. A ferramenta oferece recursos avançados e flexibilidade para atender às necessidades específicas de cada empresa, independentemente do tamanho ou do setor em que atua. estamos muito satisfeitos com a ferramenta. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros A Softexpert é uma ferramenta que pode ajudar significativamente na evolução da maturidade dos processos organizacionais de uma empresa. Isso porque ela oferece uma ampla gama de recursos e funcionalidades que podem ser utilizados em todas as etapas do ciclo de vida dos processos, desde a modelagem e documentação até a implementação, monitoramento e melhoria contínua. Gosto principalmente da adaptabilidade da ferramenta ao nosso negocio #### Cons Em resumo, embora a SoftExpert seja uma ferramenta poderosa de gerenciamento de processos, existem alguns pontos negativos que devem ser considerados antes de sua implementação. O preço elevado, a curva de aprendizagem, a dependência do fornecedor, a integração com outras ferramentas e a limitação na personalização podem ser fatores que afetam sua escolha e utilização. --- ### Surpreendido positivamente com a ferramenta - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Pharmaceuticals - Company size: 1001-5000 employees - Product usage: Used daily for less than 2 years - Reviewed: April 2023 - Review source details: This review was submitted organically. No incentive was offered Como analista de automação, minha experiência ao ser contratado como guardião do sistema na empresa foi surpreendentemente positiva. Inicialmente, imaginei que seria complicado aprender todas as funcionalidades e começar a desenvolver na mesma, mas fiquei impressionado ao descobrir as possibilidades oferecidas pelo sistema, como a automatização de processos e projetos. Com o tempo, percebi que o sistema se tornou essencial para os colaboradores e conquistou um lugar de prestígio dentro da empresa, sendo valorizado cada vez mais a cada dia. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Este software oferece diversos módulos e possibilidades, sendo assim capaz de atender a todas as demandas necessárias da empresa. Seus processos automatizados são uma grande vantagem e um ponto de excelência. A sua curva de aprendizado relativamente curta demonstra a eficiência da ferramenta em entregar resultados de qualidade e capacitar colaboradores para utiliza-la da melhor maneira. #### Cons A comunicação entre um módulo e outro quando não tem um auxílio externo, torna-se um empecilho a ser vencido no próprio desenvolvimento do sistema. --- ### Solução para Gestão de Processos - Overall rating: 5/5 - Reviewer: Kaleb Z. - Verified reviewer: Yes - Industry: Banking - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2023 - Review source details: This review was submitted organically. No incentive was offered Com o SoftExpert BPM nós padronizamos, automatizamos e melhoramos todos os processos que tínhamos por e-mail. A ferramenta também possibilitou uma melhor gestão dos nossos processos e nos permitiu identificar melhorias que não víamos antes. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros O SoftExpert BPM é uma ferramenta excelente em todas as etapas da automação de processos de uma empresa, pois permite que o colaborador com nenhum ou pouco conhecimento técnico desenvolva soluções personalizadas e eficientes. #### Cons Como toda ferramenta, há pontos de melhoria a ser citados como uma interface mais amigável ao usuário final, formas mais simples de criação de portais com dados personalizados e mais opções de itens gráficos na criação de formulários. #### Reasons for switching to SoftExpert Suite A ferramenta tinha mais opções de personalização e melhor gestão dos processos. --- ### Avaliação SE - Overall rating: 5/5 - Reviewer: Jessica R. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2023 - Review source details: This review was submitted organically. No incentive was offered Com o SE automatizamos muitos processos que eram manuais e que demorava muito para ser finalizado.Por ter uma interface via mobile e com fácil acesso, vejo muitas possibilidades de expansão dos nossos processos para que cada vez fique mais fácil de rapido as aprovações/execuções de atividades. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Na minha opnião o SE é um sistema muito fácil para aprender, com pouco conhecimento na área de TI você consegue juntamente com os treinamentos onlines ou com consultores aprender.Esse é o ponto mais positivo da ferramenta, pois isso nos proporciona autonomia. #### Cons Escutamos muito dos nossos usuários que a "cara" do SE não é muito amigável, muitos cliques, muitas abas abertas para chegar na tela que deseja, muita informação para processar.Eu conheço o SE desde a versão 1.3 e ja vi muita mudança, mas acho que a tela inicial dele ainda precisa de uma atenção.Sobre integrações, eu acho fantástico o que podemos fazer e o mundo que podemos explorar, acho que se for desenvolvido a possibilidade de inputar dados via WS do cabeçalho + grid de forma automática ficaria mais fácil. --- ### Avalição Solução BPM - Overall rating: 5/5 - Reviewer: Caio S. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2023 - Review source details: This review was submitted organically. No incentive was offered Com o Softexpert BPM conseguimos integrar os processos das áreas de negócio, trazendo maior fluidez e governança na organização. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros Produto completo, atendendo todos pilares da disciplina BPM: modelagem, execução e monitoramento de processos. #### Cons Desconheço, a solução atende todas necessidades do negócio. Processos de complexidade baixa, média e alta. #### Reasons for choosing SoftExpert Suite Portfólio de solução --- ### SoftExpert - Overall rating: 5/5 - Reviewer: Luciana P. - Verified reviewer: Yes - Industry: Pharmaceuticals - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2023 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros A principal vantagem de utilizar o SoftExpert como nosso e-QMS é que ele possibilita a integração dos processos de qualidade, tornando a execução das atividades mais ágil e rastreável. #### Cons Nossa principal demanda é que a documentação de validação do sistema (conforme normativas GMP) fossem mais completas. A documentação de alteração fornecida pela empresa é superficial o que gera retrabalhos e, por vezes, alguns desvios durante implementação de novas versões --- ### SoftExpert BPM - Overall rating: 5/5 - Reviewer: Pedro Grosskopf G. - Verified reviewer: Yes - Industry: Consumer Goods - Company size: 1001-5000 employees - Product usage: Used daily for less than 2 years - Reviewed: April 2023 - Review source details: This review was submitted organically. No incentive was offered Ferramenta completa e que possibilita diversas integrações com demais módulos da ferramenta ou com outros sistemas vias Webservice. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ferramenta possui inúmeros webservices padrões que possibilita integrar com outros sistemas de forma fácil, o modelador também é de fácil aprendizagem.. #### Cons Uma dificuldade que ele possui 3 módulos workflow, gestão e problemas que basicamente tratasse da mesma ferramenta. porém na versão 2.2 está unificação já foi realizada. para configurar o sistema ele gera inúmeras telas separadas, se fosse implementado algo para que apenas abrisse frames na página atual se tornaria melhor para trabalhar. --- ### Avaliação BPM - Overall rating: 5/5 - Reviewer: Débora A. - Verified reviewer: Yes - Industry: Chemicals - Company size: 501-1000 employees - Product usage: Used weekly for more than 2 years - Reviewed: May 2023 - Review source details: This review was submitted organically. No incentive was offered Com estas ferramentas, conseguimos desenvolver nosso fluxo de tratativas de não conformidades, controle de mudanças e padronizamos nosso fluxo de desenvolvimento de produto. #### Ratings breakdown - Ease of use: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros A facilidade de desenvolver nossos processos internamente de forma automatizada é o maior benefício para nós. Conseguimos ainda vincular com formulários e estratificar indicadores. As vezes nos deparamos com algumas dificuldades, mas nestes casos recorremos a equipe de suporte que nos auxilia. #### Cons Minha maior necessidade seria em relação a este botão de retorno no momento de desenvolvimento dos processos. Isso evitaria alguns retrabalhos. --- ### Uso do Se Suite - Overall rating: 5/5 - Reviewer: Roberto F. - Verified reviewer: Yes - Industry: Logistics and Supply Chain - Company size: 501-1000 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2023 - Review source details: This review was submitted organically. No incentive was offered Muito satisfatória #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros as facilidades disponibilizadas e controles centralizados numa só ferramenta, como de Documentos, e as possibilidades de automação de atividades e processos principais do setor. Também, o fato de muitos recursos disponiveis pelo modo remoto / mobile #### Cons Algumas limitações de layout e recursos gráficos. --- ### Experiência do Cliente - Overall rating: 5/5 - Reviewer: José Jamil Waquil F. - Verified reviewer: Yes - Industry: Financial Services - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2023 - Review source details: This review was submitted organically. No incentive was offered Contratamos a implementação de alguns módulos com customizações específicas. Ocorreram conforme o planejado e quando necessário o pós venda foi sempre bem-sucedido. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Em nossa Empresa utilizamos diversos módulos da Plataforma. Sempre com muito profissionalismo os projetos são entregue com qualidade e no prazo combinados ! O Atendimento pós venda é o diferencial da Soft Expert. #### Cons há possibilidade de melhoria na parte gráfica. #### Reasons for choosing SoftExpert Suite Pela velocidade de implementação. --- ### Avaliação dos recursos do SoftExpert BPM - Overall rating: 4/5 - Reviewer: Lohaine W. - Verified reviewer: Yes - Industry: Telecommunications - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Em geral, a experiência da empresa com o SoftExpert BPM é boa, bom saber que ainda estão trabalhando para a evolução da solução. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros A facilidade de editar os fluxos de trabalho enquanto eles ainda estão em andamento.O recurso de gestão dos workflows é muito bom e ajuda muito no dia a dia. #### Cons Poderia ser melhorado a importação dos processos BPM, tem coisas que ainda não importa ou que dá problema. --- ### Avaliação Soft Expert na visão do Cliente - Overall rating: 4/5 - Reviewer: Júlio A. - Verified reviewer: Yes - Industry: Farming - Company size: 1001-5000 employees - Product usage: Used weekly for less than 2 years - Reviewed: April 2023 - Review source details: This review was submitted organically. No incentive was offered Minha experiência geral é positiva. Tivemos alguns problemas com consultor que poderia ter alertado que tinha um módulo de competência e fizemos um processo super complexo que faz as mesmas coisas desse módulo. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros Potencial da ferramenta para automatização de processos + governança #### Cons A modularização dos componentes, baixa flexibilidade o Cliente fica engessado com possiblidades que estão em outros módulos. #### Reasons for choosing SoftExpert Suite Mais aptidão para integração com SAP. --- ### Parceria - Overall rating: 5/5 - Reviewer: Jose Augusto H. - Verified reviewer: Yes - Industry: Outsourcing/ Offshoring - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2023 - Review source details: This review was submitted organically. No incentive was offered Ótima #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Facilidade no uso, e na criação junto as equipes. #### Cons Manuais não são tão detalhados e claros. #### Reasons for choosing SoftExpert Suite Parceria --- ### Facilidade de uso - ótimo suporte - ótimo custo x benefício - Overall rating: 5/5 - Reviewer: Jeanette W. - Verified reviewer: Yes - Industry: Industrial Automation - Company size: 501-1000 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2023 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Além do sistema - toda equipe - O acesso às pessoas e ao time tanto comercial como técnico é fácil. Hoje em dia onde tantas empresas optam pela inteligencia artificial no atendimento e burocratizam demais a chegada até uma pessoa que possa realmente resolver o problema, o time da Softexpert está sempre disponível e é facil a comunicação. #### Cons NA não temos nada que não gostamos no sistema Softexpert - inlcusive gostariamos de usar mais funcionalidade. #### Reasons for choosing SoftExpert Suite Ja utilizamos o produto há mais de 10 anos --- ### Gestão de Processo - Overall rating: 5/5 - Reviewer: Daniella M. - Verified reviewer: Yes - Industry: Printing - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2023 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Controle das atividades, flexível ao processo do cliente, fácil de programar e 100% integrado com MRP #### Cons Método de Separação de Unidades (plantas) ## More reviews [Next reviews](https://www.softwareadvice.com/bpm/softexpert-bpm-profile/reviews/?page=2) --- SoftExpert Suite Reviews, Pros and Cons - 2026 Software Advice