Ease of use

Pros

Workstream module allows you to easily obtain documentation from multiple control owners seamlessly

Cons

Occasional glitches with website, such as website redirecting you to home page when beginning a search

Would Purchase Again

Overall the experience has been great with AuditBoard. We were able to customize the software to our preferences and the requirements of our organization. The pricing for the software and the ability to customize to our liking was big benefit and a main reason we went with AuditBoard. It allowed us to simplify processes for a similar price as the previous software with no customization. I would recommend them to my next employer if they weren't a customer already.

Pros

When we considered AuditBoard, we determined that we needed a file repository, templates, and an audit issue tracking software. I have to say we have been very pleased with the product that AuditBoard offers. AuditBoard brought the individual auditors together with uniform processes. Prior to AuditBoard audit reports were written differently depending on the auditor. After implementation the audit reports have a singular voice.

Cons

What we least liked is that we were told that an API connection could be done in AuditBoard and our existing software of SalesForce. It was represented in the sales pitch that it would be similar to "plug and play" formats. After implementation we discovered that it is possible, but our internal IT department would need to spend six months on a build process. In the end, we abandoned the API connection and taught the business partners to use AuditBoard because it was easier (even though they are reluctant to do so) and did not involve the IT department resources.

SOX Hub Experience

We have been using SOXHUB for a few months and have very happy with the ease of use they system provides. There are some basic functionality features (e.g. additional reporting capabilities, issue tracking, etc) I wish the system had immediately available, but I have been told some of these features are in the works. Overall, we are happy with the purchase thus far.

Pros

Ease of Use

Cons

Reporting capabilities & Issue Tracking

Integrated audit, risk, and compliance system

We implemented Auditboard to move on from excel worksheets and trackers living in a Sharepoint with frequent emails sent internally and to control owners. For our internal audit team, it's entirely changed the way we organize our work, and for the control owners, they have loved the tool because they get their own customized dashboard which tells them exactly what controls they are responsible for, whether there are any issues, and also is the only method that they are sent audit requests.

Pros

Version control is no longer an issue. We can share documents across our internal audit, compliance, management, and up to the board with full and complete information. Auditboard has customizable dashboard that we use for reporting that once set up, are easy to refresh at a moments notice for up to date information. The Auditboard support team also listens to their feedback from customers and is constantly working towards adding new features to meet customized needs of each team member and industry.

Cons

There is a lot of customization that you can do with this tool which is why it makes it so valuable, but you have to prepare yourself to spend some time learning the ins and outs of the tool. Fortunately, Auditboard offers many web-lessons to educate you on the tool, and the customer service is excellent when you need some additional help.

All-in-One Audit System

We are happy with the vendor and the system.

Pros

The system is easy to learn and fast to use. We gained time efficiencies compared to our old system (spell check, file upload, synch editing, single input for control description changes updates narratives as well, etc.). The customer service team is quick and helpful. Our business process owners love the SOX controls certification process and we are now working to built out the documentation requests using Workstream, which I think will be an improvement over email. We find the Excel export of system data extremely helpful for many things, and all workpapers and support can also easily and quickly be extracted for distribution to external auditors or examiners.

Cons

When we first adopted Risk Oversight , we lost some functionality we had with our former risk assessments. The AuditBoard engineering team has since worked with us to improve this though. At this time, my only continued wish is that we could link audit workpapers to the risks and controls to show where they are tested more easily. Also, I demoed the Resource and Scheduling module before it was fully built (unsure if the product is now ready for launch) but it was not capable of doing complex audit scheduling for controls testing and non-audit work such as education or administration at the time I viewed it. I hope to look at the improved solution again in the future and re-consider.