--- title: "AuditBoard Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of AuditBoard. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if AuditBoard is a good fit for you!" source_url: "https://www.softwareadvice.com/risk-management/soxhub-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Audit Software](https://www.softwareadvice.com/audit/) / [AuditBoard](https://www.softwareadvice.com/risk-management/soxhub-profile/) / AuditBoard Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/risk-management/soxhub-profile/) Reviews [Alternatives](https://www.softwareadvice.com/risk-management/soxhub-profile/alternatives/) # AuditBoard User Reviews ## Reviews summary - Overall rating: 4.7/5 - Total reviews: 414 ### Secondary ratings - Ease of use: 4.6/5 - Customer support: 4.6/5 - Value for money: 4.5/5 - Functionality: 4.5/5 ### Rating distribution - 5 stars: 299 reviews (72%) - 4 stars: 106 reviews (26%) - 3 stars: 9 reviews (2%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ### Most mentioned pros - We've loved having AuditBoard as our GRC platform. Since moving to the platform, we've been able to simplify our testing and provide insight to the business. - CrossComply module is excelent, giving us the ability to manage frameworks, policies and also collect evidence for audits. - Having a central platform makes it easier for the multiple teams to work together, coordinate, and understand objectives, making collaboration for efficient and effective. ### Most mentioned cons - Some features are restrictive to tiers or features aren't compatible with certain Microsoft Office versions. - Not having the ability to do basic formatting in free text fields is a drawback (bullets, bold, italics, etc.) - Doesn't provide a good option of cloning existing controls and requires to create new control every time. ## AuditBoard customer reviews Showing reviews 1-25 of 414 (page 1). ### The Go To for Internal Audit Management - Overall rating: 4/5 - Reviewer: Ben K. - Verified reviewer: Yes - Industry: Accounting - Company size: 5001-10000 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. No Internal Audit Management System is perfect but AuditBoard is one of the two best players in the market. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Ease of use, continual updates, focus on Internal Audit. #### Cons Implementation process, workstream module. #### Reasons for choosing AuditBoard Ease of use, evangelical references, knowledge of the profession, thought leadership, quality of support. #### Reasons for switching to AuditBoard System went out of support and the ease of use / functionality detracted from an effective and efficient process. --- ### AuditBoard is a Must for Modern Organizations Managing Risk - Overall rating: 5/5 - Reviewer: Melissa P. - Verified reviewer: Yes - Industry: Telecommunications - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review. AuditBoard is innovating the audit, risk, and compliance space using their extensive knowledge as practitioners in this area to provide seamless solutions to organizations and their teams. The platform allows for teams to work collaboratively rather than in a siloed function. It aids in transparency and enhanced communication across teams. Additionally, it aids audit and GRC teams when working with first line operations as well as Executives and Board of Directors in presenting unified messaging in relation to risks. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The platform is highly intuitive and provides a seamless experience in understanding a connected risk universe. #### Cons The platform is setup with individual modules so to get increased value you each module is purchased separately. #### Reasons for choosing AuditBoard Features available and future growth of the platform #### Reasons for switching to AuditBoard We need a solution that was connected risk not solely focused on Audit --- ### Great tool - Overall rating: 5/5 - Reviewer: nick c. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2023 - Review source details: This review was submitted organically. No incentive was offered been a great experience #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I Like the ease of use of integrating it into the overall enviroment #### Cons Having to call helpdesk for simple items that we should be able to correct on our own --- ### Innovative product with a customer centric focus - Overall rating: 5/5 - Reviewer: Jan M. - Verified reviewer: Yes - Industry: Airlines/ Aviation - Company size: 10000+ employees - Product usage: Used daily for more than 2 years - Reviewed: October 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Auditboard is an innovative company that is receptive to feedback. The product continues to evolve with the needs of the customer. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ease of use for out of the box functionality; do not need to be a technical person to understand how to use the product #### Cons The only con I would highlight is the cost is substantial compared to other products, but the capabilities and level of service make it worth the investment. #### Reasons for switching to AuditBoard Needed multi-faceted audit management tool, not just a workpaper repository. --- ### Auditing with AuditBoard - Overall rating: 4/5 - Reviewer: Carrie B. - Verified reviewer: Yes - Industry: Insurance - Company size: 1001-5000 employees - Product usage: Used daily for less than 2 years - Reviewed: October 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review. AuditBoard has been beneficial for us and we feel they prioritize continuing to enhance their offerings. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros The connection between Audit, SOX, Risk & Compliance. Having a central platform makes it easier for the multiple teams to work together, coordinate, and understand objectives, making collaboration for efficient and effective. #### Cons I wish there was more formatting options in capturing Audit work documentation, like rich text fields - I don't want to put everything in an attached workpaper. I want to make pretty, formatted workpapers directly in the work test page. :) #### Reasons for choosing AuditBoard The ease of use, configurability, and the cost. #### Reasons for switching to AuditBoard Felt AuditBoard was a better solution for multiple teams (Audit, Risk, InfoSec) to work together. --- ### AuditBoard is the premier tool for connected risk and audit management. - Overall rating: 5/5 - Reviewer: Stephanie T. - Verified reviewer: Yes - Industry: Banking - Company size: 1001-5000 employees - Product usage: Used daily for less than 2 years - Reviewed: October 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Overall, my experience with AuditBoard has been highly positive in the two years that I have been a user and administrator. AuditBoard users are highly resourced with the Help Center as well as AuditBoard Academy. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros The AuditBoard platform is highly customizable, which allows our team to tailor the data captured, and thus reportable, in our operational audits and ICFR. In addition, the ability to define multiple issue types and define relevant fields for each type provides for enhanced enterprise reporting and drives consistency. #### Cons Not having the ability to do basic formatting in free text fields is a drawback (bullets, bold, italics, etc.) #### Reasons for choosing AuditBoard Higher level of customer support and ease of use. #### Reasons for switching to AuditBoard Poor user adoption and difficult to customize. --- ### AuditBoard - Audit - Overall rating: 5/5 - Reviewer: Greg J. - Verified reviewer: Yes - Industry: Banking - Company size: 1001-5000 employees - Product usage: Used daily for less than 2 years - Reviewed: October 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Positive. When I have challenges, they're very quick to help #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros User friendly, great visually, customizable, good support. Great for audit. #### Cons Still some small limitations but the platform is aware and continues to roll out updates. #### Reasons for choosing AuditBoard Better suited for Audit, more user friendly. #### Reasons for switching to AuditBoard It wasn't suited for our needs. Limited to no customer support. --- ### AuditBoard is Fantastic and User Friendly - Overall rating: 5/5 - Reviewer: Valerie M. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 10000+ employees - Product usage: Used daily for more than 2 years - Reviewed: October 2024 - Review source details: This review was submitted organically. No incentive was offered Overall we are happy with AB! We have had it for four years and have implemented almost all modules. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We love how easy it is to use, end users love the workflows and use of audit forms and workstream. #### Cons It is hard to get stakeholders involved. We are also now seeing challenges from early customization impacting. #### Reasons for choosing AuditBoard Simplified product with more integration across risk functions than other product.s --- ### Senior Manager - Audit and Risk - Overall rating: 5/5 - Reviewer: Jayashree S. - Verified reviewer: Yes - Industry: Airlines/ Aviation - Company size: 10000+ employees - Product usage: Used daily for more than 2 years - Reviewed: October 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ease of Use Intuitive UI Robust reporting #### Cons The tool is expensive making it hard to justify. #### Reasons for choosing AuditBoard Easy of Use and ready access to the data that is needed. #### Reasons for switching to AuditBoard Because the product was very outdated and hard to use --- ### AuditBoard is a great tool for our Company - Overall rating: 5/5 - Reviewer: Donna R. - Verified reviewer: Yes - Industry: Oil & Energy - Company size: 5001-10000 employees - Product usage: Used daily for less than 2 years - Reviewed: October 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Our company experience has been good. If we were to implement again, I would take more time in setting everything up initially. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Ease of use, multiple resources for self support and access to customer success. #### Cons The thing I like the least is the control UID naming. The process/subprocess do not add value to the UID but make is long and complicated to remember. #### Reasons for switching to AuditBoard Technology was obsolete on our existing tool, --- ### Great partner! - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Utilities - Company size: 5001-10000 employees - Product usage: Used daily for less than 12 months - Reviewed: October 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review. It's been a good partnership to help us deploy our IA and risk objectives and initiatives #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros The easiness to connect risk to controls to applications all in one platform. #### Cons The dashboards require a lot of customization to get the views you want. Wish there were more standard/best practice dashboards #### Reasons for choosing AuditBoard Innovation and adaptability in the way we manage our controls #### Reasons for switching to AuditBoard Innovation and adaptability in the way we manage our controls --- ### Easy to use audit tool - Overall rating: 5/5 - Reviewer: David C. - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 10000+ employees - Product usage: Used daily for more than 2 years - Reviewed: October 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Implementation was smooth and the tool works well for our users. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ease of use for new users. Flexibility of the tool to meet current processes. #### Cons Cost structure has changed since we implemented the tool. #### Reasons for choosing AuditBoard AuditBoard was much easier to use than the other products. #### Reasons for switching to AuditBoard End of support for the version of TeamMate that we were using --- ### AuditBoard for Internal Audit - Overall rating: 5/5 - Reviewer: Matt F. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 10000+ employees - Product usage: Used weekly for less than 2 years - Reviewed: October 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review. AuditBoard's team is great to work with and they deeply understand the industries they serve. The platform is constantly being improved and we feel well supported by their team. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Very modern software that is purpose built for our Internal Audit team. The AuditBoard team is top-notch and they are constantly releasing new features. #### Cons The platform could use some improvements to existing features. Most of their focus is on new modules and functionality, which is great, but the improvements on modules we don't use aren't helpful. #### Reasons for choosing AuditBoard AuditBoard's platform was more modern, powerful, and customizable. Their team and client base was also much more impressive than competitors. #### Reasons for switching to AuditBoard We used legacy version of TeamMate (AM) and it was end-of-life and did not have the features we needed to keep up with our work. --- ### A great tool! - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Defense & Space - Company size: 10000+ employees - Product usage: Used daily for less than 12 months - Reviewed: October 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review. A great onboarding experience and quick user adoption. Feature rollout is rapid and great. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The end user interface is easy to use and intuitive. #### Cons Some of the feature consistency is different across the different modules where it seems like it should be standard. #### Reasons for choosing AuditBoard The amount of features and integrations advertised were more in line with our needs. #### Reasons for switching to AuditBoard Archer was only investing in new flagship capabilities and was not ensuring the original platform and capabilities were improved upon. --- ### AuditBoard Review - Overall rating: 5/5 - Reviewer: Gelila T. - Verified reviewer: Yes - Industry: Computer Software - Company size: 10000+ employees - Product usage: Used daily for less than 6 months - Reviewed: October 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review. We're still in the process of implementation but I believe that we will gain a lot of efficiencies using the tool. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros My favorite feature is the workstreams process to streamline stakeholder communications and document requests. #### Cons Nothing at the moment. AuditBoard seems to be very customizable and and the product teams are very open to considering the potential enhancements our team has suggested. #### Reasons for switching to AuditBoard It was not user friendly and did not meet our day to day audit needs. The tool became more of a document repository. --- ### AuditBoard SOXHUB - Overall rating: 5/5 - Reviewer: Sheri S. - Verified reviewer: Yes - Industry: Consumer Goods - Company size: 10000+ employees - Product usage: Used daily for more than 2 years - Reviewed: October 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros The integration with other tools and applications. #### Cons The annotation feature as it is limited to the pdfs. #### Reasons for switching to AuditBoard To bring efficiencies in our processes and better integrate it with other applictaions. --- ### AuditBoard - A good choice for GRC - Overall rating: 5/5 - Reviewer: Fred F. - Verified reviewer: Yes - Industry: Financial Services - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We are a long term customer of AuditBoard and have been very happy with our experience. We believe AuditBoard listens to its customers and strives to enhance the product to meet ever changing needs. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros 1. Onboarding and customer support. 2. Ease of implementation. 3. Continuous functionality enhancements. 4. Ease of use. 5. Supports our processes. #### Cons 1. License requirements can be a little confusing. There are not any other issues we have with AuditBoard --- ### Recommend AuditBoard - Overall rating: 5/5 - Reviewer: Brett D. - Verified reviewer: Yes - Industry: Utilities - Company size: 501-1000 employees - Product usage: Used daily for less than 12 months - Reviewed: September 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros What I like most would be the ease of use. I constantly get feedback from our stakeholders on how easier the system is to navigate. #### Cons What I like least about AuditBoard is the number of bugs and issues. It seems that sometimes things are rolled out before testing, which cause other issues. #### Reasons for switching to AuditBoard We wanted to move to a holistic GRC platform --- ### AuditBoard - Best Audit Management Platform Out There - Overall rating: 5/5 - Reviewer: Andry X. - Verified reviewer: Yes - Industry: Retail - Company size: 10000+ employees - Product usage: Used daily for more than 2 years - Reviewed: October 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Great experience overall! I think in the market, this is the best audit tool/repository platform in the market thus far. Excited to see more data analytics and relational functionality. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros User interface and simplicity in managing audit data. #### Cons Functionality in connecting business processes, issues, and tech stack (app, db, OS layers) are still limited. --- ### Easy audit tool - Overall rating: 4/5 - Reviewer: Darren H. - Verified reviewer: Yes - Industry: Banking - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2024 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Auditboard is easy to use and very intuitive. #### Cons customization is not as easy as some other similar products. --- ### Loyal SOX Hub Customer - Overall rating: 5/5 - Reviewer: Kaustubh H. - Verified reviewer: Yes - Industry: Financial Services - Company size: 10000+ employees - Product usage: Used daily for more than 2 years - Reviewed: October 2024 - Review source details: This review was submitted organically. No incentive was offered only positive. the support from the team is great #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros SOX Hub is very easy to use, good interface, ABI dashboard - both out of the box as well the customizable option is a plus #### Cons lag time to open pages/screens. I would also like another field or two for searchable names/lookup. Currently for issues management, we struggle with the 2 name-fields. --- ### Insights from risk data! - Overall rating: 4/5 - Reviewer: Lisa F. - Verified reviewer: Yes - Industry: Financial Services - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I love the ability to see our risk data in a way that provides insights. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros The interconnectedness between risk, compliance and audit activities #### Cons The support given to long time veteran customers. #### Reasons for switching to AuditBoard It wasn't meeting our GRC needs at the time --- ### JF Auditboard Review - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Insurance - Company size: 201-500 employees - Product usage: Used daily for less than 2 years - Reviewed: October 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros The interactivity and ability to interface with clients. #### Cons I feel that features that are represented as "Out of the box" are not truly available. --- ### A GRC Tool Designed for Cross-Compliance Functionality - Overall rating: 5/5 - Reviewer: Michael H. - Verified reviewer: Yes - Industry: Computer Software - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Overall, my experience using AuditBoard as an administrator and end user has been very good. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros A GRC devoted to integrating features and functionality across compliance functions. #### Cons Some new features/modules could use broader customer beta testing to ensure more feedback is received from core customers. --- ### Partner Review - Overall rating: 5/5 - Reviewer: Ryan C. - Verified reviewer: Yes - Industry: Pharmaceuticals - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Fantastic, working with AuditBoard is great. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros We've been a successful partner of AuditBoard for 3 years. #### Cons The connections between modules is often difficult. ## More reviews [Next reviews](https://www.softwareadvice.com/risk-management/soxhub-profile/reviews/?page=2) --- AuditBoard Reviews, Pros and Cons - 2026 Software Advice