--- title: "Teramind Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Teramind. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Teramind is a good fit for you!" source_url: "https://www.softwareadvice.com/risk-management/teramind-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Time Tracking Software](https://www.softwareadvice.com/project-management/time-tracking-comparison/) / [Teramind](https://www.softwareadvice.com/unified-endpoint-management/teramind-profile/) / Teramind Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/unified-endpoint-management/teramind-profile/) Reviews [Alternatives](https://www.softwareadvice.com/unified-endpoint-management/teramind-profile/alternatives/) # Teramind User Reviews ## Reviews summary - Overall rating: 4.7/5 - Total reviews: 107 ### Secondary ratings - Ease of use: 4.5/5 - Customer support: 4.6/5 - Value for money: 4.3/5 - Functionality: 4.5/5 ### Rating distribution - 5 stars: 80 reviews (75%) - 4 stars: 21 reviews (20%) - 3 stars: 5 reviews (5%) - 2 stars: 1 reviews (1%) - 1 star: 0 reviews (0%) ### Most mentioned pros - It provides meaningful productivity insights, configurable policies, and automation that help reduce administrative effort while promoting accountability. - I'm a big fan of the UI and the level of control, most importantly I've never had any issues with it that weren't readily and effectively resolved by their all-star support team, this is the ultimate plug and play solution to our security woes and requires almost no maintenance or oversight aside from occasional updates. - It gives us detailed reports on how our users spend their time on their PCs, so we can better manage our time as a company. ### Most mentioned cons - It's also not possible to export a report from those pages that could be share with our security team that would list the names of the employee, the event type, the duration, and time stamp of the event - Some agent updates have, in the past, forced a restart which could not be suppressed caused a problem when used on a VDI hosts but it's been years since this last happened. - There have been specific cases where either some report filtering option was unavailable or there were visual glitches with monitoring. ## Teramind customer reviews Showing reviews 1-25 of 107 (page 1). ### A Valuable Tool for Managing Hybrid and Remote Workforces - Overall rating: 5/5 - Reviewer: Ambar B. - Verified reviewer: Yes - Industry: Legal Services - Company size: 51-200 employees - Product usage: Used weekly for more than 2 years - Reviewed: July 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, our experience has been very positive. Teramind has become an important operational tool for managing a distributed workforce across multiple countries. It provides meaningful productivity insights, configurable policies, and automation that help reduce administrative effort while promoting accountability. Once configured correctly, it largely runs in the background and provides actionable information when it's actually needed. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Teramind provides excellent visibility into workforce productivity, especially for hybrid and fully remote teams. The ability to create role-specific productivity profiles, configure custom behavior alerts, and automate responses (such as notifications or application restrictions) allows us to align the platform with our policies instead of changing our processes to fit the software. It has helped reduce manual oversight and gives leadership confidence that expectations are being applied consistently across the organization. #### Cons My biggest suggestion would be more role-specific training and educational resources. I'd love to see separate learning paths for system administrators, department managers, team leads, and even end users or contractors using revealed agents. The platform is very capable, but many organizations would likely get much more value if there were more structured training beyond the initial implementation. #### Reasons for choosing Teramind We chose Teramind because it offered the best combination of productivity insights, configurable behavior policies, automation, and reporting. Unlike many alternatives that focus primarily on time tracking or screenshots, Teramind allows us to tailor productivity rules to different roles, automate responses to specific behaviors, and provide managers with meaningful operational insights. It was the most flexible solution for supporting a distributed workforce while reducing manual administrative oversight. --- ### Great software - Overall rating: 5/5 - Reviewer: Konrad S. - Verified reviewer: Yes - Industry: Entertainment - Company size: 51-200 employees - Product usage: Used weekly for more than 2 years - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I've been a fan since we originally deployed this in 2020, we tested several pieces of software for this gap in our security but Teramind had superior features, at a better price, and allowed us to run completely locally. Our industry has many peculiar security requirements Teramind meets them all perfectly and we've been able to leverage it's alerts to fulfill other requirements we didn't even know it could help with. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I'm a big fan of the UI and the level of control, most importantly I've never had any issues with it that weren't readily and effectively resolved by their all-star support team, this is the ultimate plug and play solution to our security woes and requires almost no maintenance or oversight aside from occasional updates. #### Cons If I had one complaint it would be the learning curve on some aspects can be a little overwhelming, but this is mostly due to the verbosity of the features. In particular the alerts setup took a while because of the unique syntax for file changes, but again the support team was able to guide us through this. #### Reasons for choosing Teramind I don't remember the name of the software it was 6 years ago. The quality of video was honestly pathetic, even highly compressed at a low framerate teramind had better video output, not to mention the complete lack of comparable features and the fact it was ONLY cloud AND cost more. --- ### Easy to use but worst customer support - Overall rating: 3/5 - Reviewer: Dattatray J. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: June 2022 - Review source details: This review was submitted organically. No incentive was offered It solved my problem of employee monitoring for a while until I came across the issue of video recording which is a real deal breaker for me. I am now looking for other apps to switch to and would not recommend Teramind to anyone. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 1/5 - Functionality: 3/5 #### Pros The software has great features and is very easy to implement and use. When you get so many features, the high price seems justifiable. #### Cons The customer support is really bad. I purchased the licenses mainly for its video recording feature but since last one month, I am not able to view old recordings. I can see only a week old recordings. It has been a month since ticket has been raised but they don't care to respond. And when they do, they just say the devs are working on it. So if you face any issue, only god may help you. --- ### Great Protection and Monitoring - Overall rating: 5/5 - Reviewer: Jonah F. - Verified reviewer: Yes - Industry: Architecture & Planning - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, our experience has been nothing but positive. If you are looking for an exfiltration protection suite that allows you to get a bird's-eye view of what's going on in your network, Teramind is the way to go. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It gives us detailed reports on how our users spend their time on their PCs, so we can better manage our time as a company. Employee productivity is a big issue for many companies. With Teramind, we are able to keep a close eye on it. It allows us to stop the exfiltration of any sensitive data our end users may access and lock down the offending machine. #### Cons Some of the reports still have bugs being worked out, so the data in them can be real-time. But the most important reports have been handled first, so they operate in real time. They are constantly working on improvements. #### Reasons for switching to Teramind Had to run two separate programs to do what Teramind did as one. Plus, both programs required too many resources when run locally. --- ### Ease of mind knowing your hired worker is working. - Overall rating: 4/5 - Reviewer: Nelson G. - Verified reviewer: Yes - Industry: Human Resources - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Great! It has been a game changer for the business. Before we were not able to track Lunches or breaks and now we can. We are also able to get and share the productivity reports with our clients which is proof that their collaborators are working. As we work with many different clients in different industries Teramind has helped us Accurately track the correctly coach depending on the client type and amount of workload provided. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros What I like most is the ability to check on your remote workers and have that peace of mind that they are actually working and not just watching TV or on Social media the entire shift. With a click of a button you can view what they are doing live and you can even go back and check if and why they did an error. The Teramind legacy interface is easy to use and customer support and tech is always fast to respond. #### Cons Its still limited by simple things for example, you Filter 20 ppl in the dashboard for visibility. If one of them disconnects there is nothing telling you who out of the 20 disconnected. It will just say 19 Online and you would have to cross reference with a list to see who is missing. --- ### My experience with Teramind at my company - Overall rating: 4/5 - Reviewer: Rolands B. - Verified reviewer: Yes - Industry: Financial Services - Company size: 1001-5000 employees - Product usage: Used daily for less than 12 months - Reviewed: July 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, I have found this tool to be quite useful to specific needs of our company. Out of all competitors, Teramind offers solutions that we need providing good value for our money, especially when compared to other competitors, which is why our company chose them. We have been working with Teramind for a few years now and so far, our Team is very satisfied. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The feature that I find the most useful in this app is the employee productivity dashboard. It allows to quickly see if employees are staying productive or spending their time at work to watch movies. In addition to that, I found their integrated BI reports to be great 'out of the box' and due to the ease of configuration, it can be highly customizable. Additional feature, that is especially important for my line of work is monitoring and risk management, as those features can prevent data incidents or potential fraudulent activities. #### Cons Teramind is not without its bugs, especially with the newest versions. There are times when issues that do arise can be quite disruptive with work that needs to be done. There have been specific cases where either some report filtering option was unavailable or there were visual glitches with monitoring. The last major issue that we have encountered was how Teramind works with Apple laptops. Luckily, Teramind support team is very helpful and actively communicates with us on all of these issues, most of which have been solved in a very quick time. --- ### Teramind: An IT internal investigation tool for the rest of us - Overall rating: 5/5 - Reviewer: Jason C. - Verified reviewer: Yes - Industry: Construction - Company size: 51-200 employees - Product usage: Used weekly for more than 2 years - Reviewed: July 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Teramind has been great for us as a post-incident investigative tool and I recommend it to any organization which cares about internal security. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We use Teramind for incident investigation. To that end, it works great. We don't use the time or project tracking features but it's nice that they're there and pretty easy to use. The stealth installer is a .msi which means that we can push the installation of the agent via Intune or GPO and I like have control over the automatic updates. (I can push updates outside of business hours.) Teramind isn't super hard to learn and I had it pretty figured out within a week or two. But their support is pretty fantastic too. #### Cons Termind is in the middle of a migration to a new user interface. Feature parity between the old and the new user interfaces is not quite there yet and, per support, you still have to use the legacy UI to do certain things, like pushing agent updates. We also ran into some issues previously with blocking websites based on regex. Currently, you can only block sites based on "equals", "contains", or "matches regex". There's no "starts with" operator and wildcards "*" or "?" are not supported. In our environment, if Teramind pushes a new trusted certificate to the endpoint, it drops all RPD connections. This doesn't lose work for the user but it is annoying. Some agent updates have, in the past, forced a restart which could not be suppressed caused a problem when used on a VDI hosts but it's been years since this last happened. We still only do agent updates manually outside of business hour because of this. --- ### Widely recommended software and solution - Overall rating: 5/5 - Reviewer: Gerardo C. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: July 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. It includes all the necessary tools for agent monitoring and preventing information leaks. Fully automated reports and monitoring that is very easy to run. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The ease of use of the platform. The new version is very efficient, Overall, it is very good software. The price is very competitive. Employee productivity improves when they are aware of their daily activities. #### Cons Everything has been going very well up until today. They always provide support for my requests. --- ### Product Review for Teramind - Overall rating: 5/5 - Reviewer: Tejas P. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: July 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Very Satisfied with the product and the report it generates with employee productivity and keyboard/mouse falsification also it captures. Can set the alert rule on AI usage, Website categories, YouTube etc. Great level of Technical support which is available 24x7 and superfast resolution all the time whenever reach to them. UI is also very nice to have all the information on the dashboard readily available if the agent is not responding, can fix it as well Application and Process wise filter are adorable to use and monitor in case certain falsification been done by the employee, we can capture it #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Teramind is worth value for money product for our organization. It is very easy to deploy and use it silently. We get the actual employee productivity and time tracking so can decide who actually works and who does falsification. Awesome Reporting and Project tracking features. Learning is again a good source with great level of support from Teramind. #### Cons There is nothing so far that as least liking about Teramind. Very brilliant software for the monitoring in stealth mode --- ### Teramind- The ROI is strong with this one - Overall rating: 5/5 - Reviewer: Jessica L. - Verified reviewer: Yes - Industry: Hospitality - Company size: 1001-5000 employees - Product usage: Used weekly for more than 2 years - Reviewed: July 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Using Teramind has made my job so much easier. As a trainer, the primary function I use is viewing the screen recordings of employees. When I am performing QA and I can tell an employee is struggling with a system, I can easily view their screen to see exactly where the issue lies. This saves so much time on training calls, since I don't need to try to determine what they are missing. We can dive right into it! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Teramind is user-friendly and allows us to monitor productivity (and lack thereof) easily. The learning curve is small. One can learn how to use the basic features in a matter of minutes, but the software offers a lot beyond the basics. The option to view screen recordings has proven very useful when researching escalations from our clients. No more spending hours trying to figure out exactly what occurred! The reporting features make it easy to see crucial statistics at a glance without having to review each employee individually. It has saved my company hours of work and allowed us to easily identify weak links, thus creating a strong ROI. #### Cons The interface was updated, which presents a new learning curve. There are a lot of similarities, which makes it a bit easier, but time is a limited resource, and it can be difficult to find time to dive in and re-learn software you're already using. --- ### Amazing and great experience - Overall rating: 5/5 - Reviewer: Sweta S. - Verified reviewer: Yes - Industry: Education Management - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: November 2025 - Review source details: This review was submitted organically. No incentive was offered The support from the Teramind team has been outstanding and always quick to respond, patient, and genuinely helpful throughout our collaboration. Their professionalism and dedication have made our experience seamless and highly positive. Overall, we highly recommend Teramind to any organisation looking to optimise performance tracking and employee productivity. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We have had a great experience using Teramind. The platform has been valuable in helping our company and employees grow by allowing us to effectively track progress, improve consistency and enhance overall productivity. #### Cons Currently, I have no cons to say about Teramind , the application is very helpful. Nothing to say as cons. --- ### Teramind can be great. - Overall rating: 4/5 - Reviewer: Shannon P. - Verified reviewer: Yes - Industry: Oil & Energy - Company size: 51-200 employees - Product usage: Used weekly for more than 2 years - Reviewed: February 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It is great when the emails alert you to a rule that is setup or to quickly look at what an employee is working on. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros It works well when it is working. We have an issue that makes it go down often and it is a pain to look at things when it lapses. #### Cons The lapses when the software goes down makes it hard to use consistently. --- ### The best way and tools to supervise and control employees access to data, and their actions. - Overall rating: 5/5 - Reviewer: Yakir D. - Industry: Mechanical or Industrial Engineering - Product usage: Used weekly for more than 2 years - Reviewed: February 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Ability to monitor and supervise employee activity with minimum manpower resources. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The ability to monitor and track with a variety of useful tools the approach and actions of employees with sensitive information. The option to set alerts and actions automatically when violating information security rules by an employee. It is excellent, saves resources and enables control and peace of mind with sensitive information. Receiving an indication of working time on different software enables me and the CEO to monitor employee productivity, along with an examination of the efficiency of the software with which they work. These tools allows me to detect waste of time by employees and wasting company resources. #### Cons Remote control is not good enough, I think improvement in the feature will make the product excellent and save me the need for a third-party solution for remote control and employee support. There is a need to improve: Remote controlled graphics. Speed and delay time. Enable, choice whether to notify the user about remote control or not. Transfer file to remote control screen. I think there should be several different price packages, To enable selection when not all functions are used. and by that allow to reducing costs. #### Vendor response Hi Yakir, Thanks for your review! We are glad to see you found value in Teramind's award winning UBA Solution. You can most definitely customize the settings surrounding the Remote Control action in the Monitoring Settings (including wether or not to have the user be aware that someone has remotely connected for keystroke and mouse activity). We thank you once again for your review and are working towards providing an even better user experience for our customers!! - The Teramind Team Replied February 2018 --- ### Extremely powerful software that has proven itself time and time again within our company. - Overall rating: 5/5 - Reviewer: Jason C. - Industry: Computer Software - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. The ability to secure our customers systems with ease. Increasing their productivity in excess of 30% and reducing their data breaches completely. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The functionality is superb. The ability to create custom scripts per employee has made security and data protection much easier. The in depth reporting means we can issue regular management reports to our customers board of directors with ease. All information is available with a few clicks in a clean and clear dashboard. The quality of the development really shows. #### Cons On occasion it is unable to show some of the data for a few hours / day. It doesn't always happen, but when it does it a bit annoying. It doesn't cause too many problems as the same data is shown in different formats so there is always a work around. #### Vendor response Hi Clark, Thanks for your review! We are glad to see you found value in Teramind's award winning UBA Solution. We encourage you to work with our support staff to assist in troubleshooting any issues you may experience with our software. Most of the time, this is not a fault of the software. Rather a result of the environment. We thank you once again for your review and are working towards providing an even better user experience for our customers. - The Teramind Team Replied February 2018 --- ### Best for employee monitoring - Overall rating: 5/5 - Reviewer: charles c. - Verified reviewer: Yes - Industry: Real Estate - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2022 - Review source details: This review was submitted organically. No incentive was offered this meets our employee monitoring needs in all ways #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Most impactful that many other monitoring software don't have is the live remote viewing, and ability to take control of the remote screen. This helps with training. #### Cons We had this software installed on one of our employee's computer which was a MAC. The software did not work at all. --- ### Teramind Works Fine - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: July 2022 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Teramind was one of the first monitoring tools I used and I am truly delighted. It works well, it has a very good global trackin, and many functions within its platform. #### Cons I did not finish delving into the employee section, since I found a fairly complete tool in this regard. --- ### good for remote work monitoring - Overall rating: 5/5 - Reviewer: nani g. - Verified reviewer: Yes - Industry: Real Estate - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 4/5 #### Pros the live viewing and remote control option, helps training #### Cons there are issues with this software when the remote computer is a mac #### Reasons for switching to Teramind this is very advanced --- ### Preventing under billing in Essensuals Toni&Guy Salon in India - Overall rating: 4/5 - Reviewer: Pradeep K. - Industry: Health, Wellness and Fitness - Company size: Self-Employed - Product usage: Used daily for less than 12 months - Reviewed: November 2018 - Review source details: This review was submitted organically. No incentive was offered It has been a good journey. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We have been using Teramind to prevent under billing in our salon for the past year. It is the best solution I had found in the market. It recorded all our billing activity so that in case of a issue we were able to asses what went wrong where. It also brought productivity up as we could monitor the access of non work related websites. #### Cons Sad to say that we no longer use Teramind as it has a min requirement of 5 licenses but we have only one system to monitor. It is not friendly for small scale businesses who still face the issues that other businesses have. Would be nice to see a single user solution in the future. #### Vendor response Hi Pradeep, Thanks for your review! We are glad to see you found value in Teramind's award winning UBA Solution. Please keep an eye out for new feature and improvements, as we work hard towards providing an even better user experience. We thank you once again for your review and are working towards providing an even better user experience for our customers. Your feedback is appreciated! - The Teramind Team Replied March 2021 --- ### best for monitoring and training - Overall rating: 5/5 - Reviewer: din d. - Verified reviewer: Yes - Industry: Real Estate - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Functionality: 5/5 #### Pros The live screen viewing, and strokes recording #### Cons it doesn't work well on mac computers. #### Reasons for switching to Teramind this is more updated, has much more monitoring options --- ### The best - Overall rating: 5/5 - Reviewer: Yides K. - Verified reviewer: Yes - Industry: Real Estate - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Great experience for the past few years. would definitely recommend #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros This product is so easy to use and so great. You can see your employees screen live which is the best feature #### Cons I really like everything about this software. You can always check if your employees screen is active --- ### Great Program for the cost Did everything we needed it to do - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Product usage: Used weekly for less than 12 months - Reviewed: April 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Investigative use #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Keylogger with search ability was fantastic. Abilty to search browsing history by key word ... Very Helpful #### Cons Print monitor could have worked better, however over all this was leaps and bounds above anything close to it's cost. #### Vendor response Thanks for your review! We are glad to see you found value in Teramind's award winning UBA Solution. Given that we do quite a bit of monitoring, and the fact that no two environments are identical, minor tweaks maybe necessary to allow Teramind to do its job. Did you reach out to our support staff to assist in troubleshooting? We thank you once again for your review and are working towards providing an even better user experience for our customers. - The Teramind Team Replied May 2018 --- ### Overall pretty good software! - Overall rating: 5/5 - Reviewer: Kasey B. - Verified reviewer: Yes - Industry: Higher Education - Company size: 501-1000 employees - Product usage: Used other for less than 6 months - Reviewed: February 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I haven't used this software much, but in the past i found it to be pretty easy to use in the past. Obviously designed to help larger organizations with more employees, the software was intuitive and provided a lot of interesting features. I personally loved the ability to printing sensitive documents with a little more protection and enforcing some compliance issues. This is often a problem in higher education that too many people simply ignore. #### Cons I've heard the price was a little high, but I honestly cannot really say for sure as I do not deal in that area. Though their support team were helpful, unlike many other software companies. #### Vendor response Hi Kasey, Thanks for your review! We are glad to see you found value in Teramind's award winning UBA Solution. Teramind is one of the few vendors offering both a cloud hosted solution and an on-premise solution, fitting the bill for any size organization. We thank you once again for your review and are working towards providing an even better user experience for our customers!! - The Teramind Team Replied February 2018 --- ### Is a very complete program with it I can monitor my sales team and make sure they focus on working - Overall rating: 4/5 - Reviewer: Daniel B. - Industry: Wholesale - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: April 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I can put pressure on my sales team and make sure that they are doing what they said they are doing. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Ease to use, to get report, easy to monitor activities on the video function. It does not make the users computer slow and they never notice when they are getting monitored #### Cons I had some problems at the beginning setting up the Behavior rules but after a couple of trial and error I was able to figured out #### Vendor response Hi Daniel, Thanks for your review! We are glad to see you found value in Teramind's award winning UBA Solution. The Teramind solution can be a bit overwhelming, as we do offer a wide-array of solutions under one roof. On the top right-hand side of the dashboard you will find a Tour Guide, which should help in using the Teramind solution to its fullest. We thank you once again for your review and are working towards providing an even better user experience for our customers. - The Teramind Team Replied May 2018 --- ### Excellent softwre - Overall rating: 5/5 - Reviewer: Andrew S. - Verified reviewer: Yes - Industry: Construction - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: February 2020 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Easy to setup and use, has some amazing features to monitor employee behaviour. We looked at several options to monitor users on the network, Teramind was far and away the best option and we have never regretted it's implementation. #### Cons it's on the expensive side but you get what you pay for! #### Vendor response Hi Andrew, Thanks for your review! We are glad to see you found value in Teramind's award winning UBA Solution. Please keep an eye out for new feature and improvements, as we work hard towards providing an even better user experience!! - The Teramind Team Replied March 2021 --- ### It is the best computer security software which records user work while working on a computer. - Overall rating: 5/5 - Reviewer: Pranay M. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 1001-5000 employees - Product usage: Used weekly for less than 12 months - Reviewed: May 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. By using this software, organization is safeguarded from threats and rapid growth is seen in the organization. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like the feature of finding and blocking destructive activity, as it protects the organization from threats. Recording the every action of the user feature is awesome as it also improves the individual employee performance. #### Cons Setting up this software is not easy I feel that some guidance is required. This is the only cons i can find with it. #### Vendor response Hi Pranay, thanks for your review! We are glad to see you found value in Teramind's award winning UBA Solution. The Teramind solution can be a bit overwhelming, as we do offer a wide-array of solutions under one roof. On the top right-hand side of the dashboard you will find a Tour Guide, which should help in using the Teramind solution to its fullest. We thank you once again for your review and are working towards providing an even better user experience for our customers. - The Teramind Team Replied March 2021 ## More reviews [Next reviews](https://www.softwareadvice.com/unified-endpoint-management/teramind-profile/reviews/?page=2) --- Teramind Reviews, Pros and Cons - 2026 Software Advice