Teramind
About Teramind
Teramind Pricing
Subscription based pricing. Starting price is for a single user on Teramind Starter (Cloud). Minimum 5 users. Volume discounting applies.
Starting price:
$10.00 per month
Free trial:
Available
Free version:
Not Available
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Most Helpful Reviews for Teramind
1 - 5 of 86 Reviews
Vanessa
Verified reviewer
Construction, 1,001-5,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2021
Easy navigation and simplicity
This tool has served me a lot at work, since it has allowed me to monitor all employees and verify all the work they do. In addition, it contains a very intuitive and powerful interface. It also has excellent functions that make it very professional.
PROSTeramid seems an excellent tool, since its functionality is effective and very fluid, I like it because it allows me to monitor remotely and has the ability to record videos easily.
CONSThe only thing I do not like this tool is that when I try to log in, it is a bit slow the procedure, as it tries to recover my password and has complicated functions for beginners.
Yakir
Mechanical or Industrial Engineering
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2018
The best way and tools to supervise and control employees access to data, and their actions.
Ability to monitor and supervise employee activity with minimum manpower resources.
PROSThe ability to monitor and track with a variety of useful tools the approach and actions of employees with sensitive information. The option to set alerts and actions automatically when violating information security rules by an employee. It is excellent, saves resources and enables control and peace of mind with sensitive information. Receiving an indication of working time on different software enables me and the CEO to monitor employee productivity, along with an examination of the efficiency of the software with which they work. These tools allows me to detect waste of time by employees and wasting company resources.
CONSRemote control is not good enough, I think improvement in the feature will make the product excellent and save me the need for a third-party solution for remote control and employee support. There is a need to improve: Remote controlled graphics. Speed and delay time. Enable, choice whether to notify the user about remote control or not. Transfer file to remote control screen. I think there should be several different price packages, To enable selection when not all functions are used. and by that allow to reducing costs.
Vendor Response
Hi Yakir, Thanks for your review! We are glad to see you found value in Teramind's award winning UBA Solution. You can most definitely customize the settings surrounding the Remote Control action in the Monitoring Settings (including wether or not to have the user be aware that someone has remotely connected for keystroke and mouse activity). We thank you once again for your review and are working towards providing an even better user experience for our customers!! - The Teramind Team
Replied February 2018
Will
Verified reviewer
Automotive
Used daily for less than 6 months
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
2
Reviewed January 2018
Limited usability for Mac users
Great idea for tracking staff productivity
PROSThe interface looks very good and the level of detail you can get access to makes this a great bit of software for tracking staff. The ability to view a users system live is a great tool. I loved the idea of email tracking
CONSI was very excited about the email tracking but after testing this out multiple times and contacting support turns out they don't support multiple features like this on a mac Mac not supported Network monitoring Emails File Transfers Behavior Rules Didn't see one mention of this on their website so wasted 1 hour setting this up.
Vendor Response
Hi Will, Thanks for your review! We are glad to see you found value in Teramind's award winning UBA Solution. As for Mac Support, this has been released in beta with the core monitoring features unlocked. While it is not currently symmetrical to our Windows agent, we will be unlocking features periodically in the next 90 days till the agent stands par-to-par with the full Windows agent. We thank you once again for your review and are always working towards providing an even better user experience for our customers. Thank you Team Teramind
Replied January 2018
Ricky
Government Administration, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2016
Teramind is raising the bar
As with any company, we have our own set of problem users. Even with best-in-class web and content filters, users tend to find a way to abuse the system. Furthermore, the built-in reporting capabilities of most filtering systems lack any way to pin-point and associate a particular incident with a user. This left us having to manually investigate when problems arose. During our research on a new employee monitoring solution, we trialled several of the major vendors products. All of which were either bloated, outdated, or difficult to setup and use. Thankfully, we found Teramind. We were immediately awestruck by the entire interface of their live demo. Their site also features a live chat that actually connected me directly to a real person after normal business hours, on a weekend! We ended up purchasing the on-pemise version of Teramind, which is available as a VM. This delivery method alleviates the setup difficulty we had with many other products. We then just deployed the hidden agents though group policy making our setup, all in all, entirely automated. To this day, the interface and reporting capabilities of Teramind remain unmatched compared to other products we have tried. Having an actual web interface means I can access Teramind without remoting into the server or installing a console on my administrative workstations. The colored charts and graphs make it easy to distinguish information. There are multiple reports available from website history and email, all the way to keystrokes and printing. Live and recorded sessions from the monitored user's display also enhance our ability to track and view activity. Overall, Teramind is far more advanced than the other competitors. They are definitely raising the bar and I'll back them up any day.
Vendor Response
Hi Ricky, Thanks for your review! We are glad to see you found value in Teramind's award winning UBA Solution. Please keep an eye out for new feature and improvements, as we work hard towards providing an even better user experience!! - The Teramind Team
Replied March 2021
Timothy
Verified reviewer
Financial Services, 51-200 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed January 2018
Fantastic system with plenty of applications
Retro-active security monitoring, threat management, & system diagnostics. I can't count how many times I've watched a recording because someone complained of a system error, but I had no evidence. Teramind footage is a major help in that regard.
PROSTeramind is a very comprehensive monitoring system that has plenty of functionality and customization. If you have plenty of employees, or want to implement a monitoring/tech security application, I would say Teramind is your best bet, if not top 3. The support is definitely knowledgeable in regards to their product which I can appreciate. Bottom line is, with the extensive customization, alert options, and security features, I would recommend Teramind to employers looking to better control how their employees interact with company resources/technology.
CONSIt can be a bit daunting if you are new to tools of the sort, and monitoring in general. The massive customization, especially with alerts, requires a decent amount of system knowledge, both Teramind & OS.
Vendor Response
Hi Timothy, Thanks for your review! We are glad to see you found value in Teramind's award winning UBA Solution. As you mentioned, Teramind offers the best of a Monitoring, DLP, and state-of-the-art Forensics, all under one roof. This of course can be a bit overwhelming at first. But as time goes on, you pick up the essentials. Please feel free to reach out to our sales team with any questions. We thank you once again for your review and are working towards providing an even better user experience for our customers. - The Teramind Team
Replied February 2018