All TRUCE Reviews

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Anonymous

11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2018

The Best

We have solved the problem of people talking on their phones without hands free headsets. We don't have to worry about text messages coming through to our drivers and causing them to be distracted.

PROS

It is easy to set up and install. Customer service was great. Website and daily emails show me all the information I need.

CONS

I have not had any problems or dislikes so far.

Matt

Facilities Services, 1,001-5,000 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed August 2018

Matts review

Overall working with CellControl has been a good experience. From the initial sale, to implementation CellControl's team has been quick to respond and helpful. The software makes us MUCH more confident our team is not distracted while driving!

PROS

We have cellcontrol on about 100 phones at our company. Other than an issue I detail below, CellControl 100% meets our need. With safety being #1 priority this is a no-brianer. The cost is reasonable and customer support has been good. Some at our company say it works too well! :)

CONS

All aspects of cell control are great other than some issues with iphones. Those seem to have an on-going issue with connectivity or installing. We could give more details and would love this to get fixed! We are primarily android users but if this was not the case this would be a bigger issue.

Anonymous

501-1,000 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

4

VALUE FOR MONEY

2

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed August 2018

Pros and Cons

We are accomplishing being able to track the location of our drivers as well as their driving habits. We are also ensuring ourselves that they are unable to use the phone while driving except for what is allowed.

PROS

Ability to track driving history,ensures drivers are not using phone while driving,ability to see how well or bad you are driving

CONS

software on phone has issues while using navigation, does not always record trips, updates do not always go through using IPones, having to make sure that users keep certain services on for reporting to work correctly

Neil

Utilities, 10,000+ employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed August 2018

Useful Tech to prevent Distracted Driving

Block distracted driving due to company issues cell phones. Has achieved results.

PROS

If you have the APP correctly installed, it works as marketed.

CONS

- Latest CC software version restricted the Apple Maps; cannot move the map position; change any itinerary while vehicle is in motion. - ANY cellcontrol unit on ANY other non-company truck WILL knock off our cellcontrolled phones, even if You are standing or parked near the cellcontrol truck passing. -

Bill

Environmental Services, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed August 2018

cell control experience

It's a great way to assure your fleet is driving safe, some of our techs find it to be aggravating but it only takes seconds of distraction to have an accident. Since in place we have had 0 accidents as a result of distracted driving, money well spent!

PROS

You get alerts if any thing is tampered with.

CONS

Haven't seen any issues yet, sometimes they need a battery recharge if sitting in a dark shop idle for a while but that is simple maintenance.

Keith

Wholesale, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed August 2018

CellControl Experience

Cellcontrol is a good product. It is cumbersome to configure and ideally it would be nice to have an all-in-one GPS, CellControl solution.

PROS

It does block use of the phone when all installation procedures and configurations are followed.

CONS

There are issues with the software when vendors update their OS. I thought developers got advanced copies of iOS and Android to test their software against.

Darryl

Telecommunications, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2018

Distracted driving initiative

As company that strives to eliminated distracted driving, this product takes the guess work out of who may or may not be driving distracted. It has driven our numbers down over 90%. Great product.

PROS

Very easy to use, almost completely automatic which makes it easy for anyone.

CONS

Takes a little to long for it to turn off after the vehicle is stopped/turned off.

Michael

Construction, 501-1,000 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

2

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed August 2018

Our Experience

When working as advertised, the unit effectively shuts down the cell phone. If the unit could be made tamperproof, it would be a great plus.

PROS

When it's functioning, it works fine. The unit will turn off the cell phone as expected.

CONS

Easily tampered with. The front of the case can be removed and the battery taken out, rendering the unit ineffective. Tape may be placed over the power cell causing the unit to go dead.

Anonymous

201-500 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2018

Game Changer for Eldeco

Perfect fit for us!

PROS

Ease of use and Setup plus passenger mode for non-driving employees

CONS

Sensitivity with the system disconnecting when not in motion. Have gotten use to it now

Kevin

Computer Networking, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

2

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

1

Reviewed August 2018

Cellcontrol

There are many issues that can cause the device to stop functioning and you will not know that your having trouble. I do not feel like it is reliable. It is not set it and forget it. Although we currently still use the product, we

PROS

On the surface the idea is excellent but I do not think it is full proof for sure.

CONS

Not dependable enough for the needs of our fleet.

Frank

Facilities Services, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed August 2018

Safety & Risk Coordinator

Overall, it does its job! In 10 Months our vehicles have driven a total of 372,157 miles, and during those miles driven we have blocked 3,331 calls, 11,899 texts (SMS), and blocked 40,143 apps. Our Employees are not distracted with their phones while driving. After installing Cell Control, we can confidently say that we have not encountered an "at fault" vehicle accident since then, and it is a good feeling knowing that our employees are Safer doing their job.

PROS

It is user friendly when it comes to being an Administrator for Users, Devices, and Triggers. Along with creating specific Policies, along with easy to manage adjustments through the reports.

CONS

The Tracking needs some improvement. When Data is behind the Tracking is behind.

Mark

Consumer Goods, 5,001-10,000 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed August 2018

Wonderful sales

Overall it is great. Our goal is to remove as much distraction from our fleet drivers as possible and this is one of the best ways to do that. I have been using it for about 7 months now and my experience is great. I just get in the car and drive and don't even think about what my phone might be doing or where it is. All about focus on the road.

PROS

Account is very simple to set up and administer from the portal, love it.

CONS

Would like some options to easier whitelist a few apps, but not a major issue.

Jeffrey

Construction, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed August 2018

Great product on Android devices. Apple devices do not play well with Cell Control.

Significant reduction in at fault accidents. Android devices work flawlessly with Cell Control. Apple needs to allow 3rd party vendors to work with their devices more easily.

PROS

Very easy to use from an admin perspective.

CONS

Apple devices do not play well with Cell Control.

Dustin

Telecommunications, 1,001-5,000 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

2

CUSTOMER SUPPORT

1

FUNCTIONALITY

3

Reviewed August 2018

Mixed bag

PROS

The software definitely works to keep drivers off phones.

CONS

It is rarely received well by users. Possibly a configuration issue but the experience seems to change frequently based on different, minor releases.

Chris

Electrical/Electronic Manufacturing, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed August 2018

Tech

It’s a fantastic product

PROS

from a manager view I love the safety features.

CONS

From a tech side sometimes getting a call with Bluetooth it will hang up in your call

James

Consumer Services, 1,001-5,000 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2018

Service leader

PROS

Makes our employees safe while working around the public

CONS

Nothing really. The software is straight forward.

Cheryl

Utilities, 201-500 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

4

FUNCTIONALITY

1

Reviewed August 2018

Cell Control

the non-communicating boxes are a pain in the butt.....nobody seems to know whats wrong.

PROS

It's easy to use - but does not really work.

CONS

reports are not very informative and can't seem to figure out why

Bruno

Oil & Energy, 201-500 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2018

Fleet

PROS

We have over 80 vehicles in our fleet and this was very easy to deploy.

CONS

Nothing in particular stands out as something that we do not like.

Thomas

Utilities, 10,000+ employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

1

FUNCTIONALITY

3

Reviewed August 2018

Serves it’s purpose

PROS

It does what it’s supposed to do.

CONS

Sometimes, it fails to come out of restriction mode on its own.

Shevon

Building Materials, 201-500 employees

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed August 2018

JH Cell Control

Very easy to install, support is great & site easy to set up new users

PROS

The fact that we can build monthly reports to provide visibility to Managers for those utilizing & not utilizing the units.

CONS

That the units are a little difficult to remove when replacing the vehicles

Mike

Facilities Services, 10,000+ employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2018

Great compmay

I consider Cellcontrol a top vendor. We continue to ask them to bring value to our operation in non-traditional areas for them and they continue to meet or attempt to meet at every request. NO or NOT POSSIBLE is not in their vocabulary.

PROS

Outstanding support. Flexible and willing to push their program to meet customer specific needs

CONS

Unfortunately the Web portal and app are not entirely similar and have a different feel to them

Kelsie

Construction, 51-200 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed August 2018

It's okay

Overall, we have had a positive experience. Hopefully in the future these devices improve and we continue to use the software.

PROS

I like that it keeps our drivers safe but not allowing texts, calls etc except hands free.

CONS

The reliability of the software. There are so many bugs and issues with it that sometimes it feels like a waste of money.

Ken

Wholesale, 201-500 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2018

Cellcontrol

We have taken great steps forward to eliminate distracted driving. That is a great feeling with our fleet driving so many miles on the road.

PROS

I like that Cellcontrol encourages and enforces safety.

CONS

From what we have seen it doesn't work great on iPhones. It works great with Android devices.

Tim

Construction, 201-500 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed August 2018

Needless

I have tried to cancel my contract several times but to no avail.

PROS

Not much, it is very difficult to use and thus not very effective

CONS

inability to switch from it being on to not being on, as well as it locking my phone after I have already shut down the operation.

Brian

Construction, 1,001-5,000 employees

Used weekly for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

2

EASE OF USE

2

VALUE FOR MONEY

1

CUSTOMER SUPPORT

5

FUNCTIONALITY

1

Reviewed August 2018

Cellcontrol, not the best

Cellcontrol customer service has been good.

PROS

The only good thing about the software is the fact that IF you want to control cell phone use of your employees and act as big brother, this software provides absolute control.

CONS

This software is 100% about control of the employees, NOT education. Also, this software requires both a trigger unit and App. It is not an easy roll out. Education is necessary. I'd rather have people opt in to this program and WANT to eliminate cell phone use temptation than require this program.

Showing 1 - 25 of 81 Reviews