I enjoy using KPA as it is easy to navigate, user friendly and makes our lives easier!! As an HR professional the software keeps us in compliance legally. Excellent to use for applicant tracking, recruiting, on boarding, employee training, employee coaching, EEO -1 reporting to name a few. The real gem is the Customer Service that you receive as a client. The Customer Service team is beyond amazing, always there when you need them! I have been using KPA for 5 years and will continue to do so. I highly recommend!

I have not encountered any negative situations with product.

It is good once you know where everything is or once you have watch every tutorial

I like that it has several options for everything we are looking for, from compliance to hiring

That they changed and it was not easy to get some assistance and there are still issues with some users and that it is harder to get to some sources and I have to email to get support often.

It looks good? At least - when it actually lets you log in.

It never works! I left a 5 star review on here when the rolled out this software, because they offered a gift card incentive to do so. After actually using the software for years, I am extremely disappointed. Their old website portal was actually functional, but this software is just lipstick on a pig. This software works as intended less than 25% of the time for us. Users have constant log-in issues, admins are stripped of their location access or their permissions (and never get reinstated), and sometimes the issues / inspections (which we constantly have to monitor for corporate) wont load at all. We have corporate breathing down our backs to get training completed, but no one can actually access their accounts to complete training. We have made contact with our rep several times about these website issues, and always get told "IT will be contacting you within 24 hours." Guess who never contacts us? That's right - IT. We get left to deal with these issues on our own, while it seems like KPA is brushing all their issues under the rug in hopes of never dealing with it. I would highly encourage a company to look elsewhere for EHS software/support.

Helps organization stay compliant

Easy to use. A lot of trainings available. Easy to keep track off issues/trainings.

I do not have any complaints about the software

The ease of use. Being able to keep track of progress and enter results are very simple and easy.

The search box for documents, as an example, can be temperamental. Some occasions it picks up the doc very quickly and accurately and on some occasions the same type of doc, it will not. Even if you use the actual reference number for the doc.