User Reviews Overview

Ratings Breakdown

5 stars

(7)

7

4 stars

(8)

8

3 stars

(0)

0

2 stars

(0)

0

1 stars

(0)

0

Feature Ratings

Ease-of-use

4.5 / 5

Value for Money

4.5 / 5

Customer Support

4.5 / 5

Functionality

4.5 / 5

Browse Gleematic Reviews

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Showing -49 - -37 of 13 results

July 2021

Anonymous

Verified Reviewer

Company Size: 2-10 employees

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2021

Gleematics RPA - Made in Singapore!!!

Excellent support from the team in Singapore. Having local support is extremely important.

Pros

The software is easy to set up. The user interface once accustomed to, can allow user of little programming knowledge to use it. So far is also on-premise and does not need an internet connection to work.

Cons

User interface for low code programming requires some getting used to. But a training course should be sufficient.

July 2021

Lincoln from Iron Mountain Asia Pte Ltd

Company Size: 201-500 employees

Industry: Information Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2021

Powerful ands User Friendly AI/ML RPA

Overall Gleematics has help to take over and automated multiple tasks/processes, contributing towards significant improvements in productivity, effectiveness, efficiency. Most importantly, these improvements brought about significant cost savings and better internal and external customer experience and satisfaction.

Pros

The AI/ML features is the most impactful. AI/ML enables the product to be intelligence and be able to undertake/perform tasks that requires certain level of decision-making and been able to learn and build up its own capabilities over time. It is easy to use as end users is able to build up and automate tasks using Gleematic RPA without the need to engage professional programmers. Gleematic is able to work seamlessly with various platforms or applications thereby improving the overall intention for Robotic Process Automation.

Cons

It would be good if it has the ability to tap on the OCR capabilities of more tha 1 OCR engines rather than just using 1 OCR engines.

Reasons for Choosing Gleematic

It has AI/ML capabilities, code-less and ease of deployment, and relatively value for money.

July 2021

Rayleigh from Rotfcoy Pte ltd

Company Size: 2-10 employees

Industry: Information Technology and Services

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

3.0

Customer support

4.0

Functionality

4.0

July 2021

Great No-Code Product

Pros

Users can use it easily without the need to know coding.

Cons

The OCR technology can be further improved for hand written texts.

July 2021

Zachery from BHS Kinetic

Company Size: 201-500 employees

Industry: Logistics and Supply Chain

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

3.0

Functionality

4.0

July 2021

Gleematic RPA

Overall very positive experience with Gleematic

Pros

Ease of use, product features, value for money

Cons

Training/further explanation on what functions/features can be used under certain scenarios could be improved

Response from Glee Trees

Replied August 2021

Thank you, Zachery. We will try to improve our training materials further.

July 2021

Noah from ST Engineering

Company Size: 10,000+ employees

Industry: Information Technology and Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

July 2021

Workforce automation

Automated more than 30 tasks to improve operational efficiency and productivity.

Pros

Automate data entry tasks and complex report generations. Ability to embed Python script to enhance the capability and performance.

Cons

Debug mode can be more friendly and intelligent.

Reasons for Choosing Gleematic

Local product, support and meet our needs.

Response from Glee Trees

Replied August 2021

Thank you, Noah, for your support and feedback. We are continually working on improving Gleematic. Looking forward to growing further with your team's support.

August 2021

DAI LOI from China Life Insurance (Singapore) Pte. Ltd.

Company Size: 51-200 employees

Industry: Insurance

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2021

Gleematic RPA review

Gleematic provided great support when we have enquiries or issue.

Pros

It is easy to use with the friendly user interfaces.

Cons

It cannot recognize the image if there is major updates on the system.

Reasons for Choosing Gleematic

Gleematic RPA was chosen because it met our business requirements (to automate our daily batch-jobs submission) and the price is reasonable.

July 2021

Ben from NTUC Income Cooperative

Company Size: 1,001-5,000 employees

Industry: Insurance

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

4.0

July 2021

Gleematic RPA review

Very good, saved 80% of mundane tasks

Pros

very easy to learn and easy to build scripts

Cons

There are bugs and moving the steps up and down has some issues

Response from Glee Trees

Replied August 2021

Thank you, Ben, for your feedback and inputs to help us improve Gleematic further. We have resolved most of the known bugs in our latest version. You can try it out. Thank you too for your continued support.

July 2021

Nithiya from Khoo Teck Puat Hospital

Company Size: 1,001-5,000 employees

Industry: Hospital & Health Care

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

July 2021

Excellent customer support

Good experience, time saving to generate mundane reports.

Pros

The support is very knowledgeable and able to troubleshoot timely and promptly. They are able to anticipate users needs well and response accordingly.

Cons

Not easy to amend the script, user should be guided on how to manage such changes

July 2021

Bessy from Illum (9) Pte Ltd

Company Size: 11-50 employees

Industry: Information Technology and Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2021

Gleematic RPA

Good.

Pros

It fits the local context and value for money.

Cons

The machine learning part if can be automated will be best.

Reasons for Choosing Gleematic

Value for money

Response from Glee Trees

Replied August 2021

Thank you for your support, Bessy. We are looking to see how to make the machine-learning part more automated too. We'll keep you posted.

July 2021

Jonathan from EON Consulting & Training Pte Ltd

Company Size: 2-10 employees

Industry: Human Resources

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

Functionality

5.0

July 2021

Software designed for business users

Gleematic has helped our clients automate their processes, reduce their cost of operations and free up the time of their staff to perform higher-value work.

Pros

The RPA scripting was easy to understand and pick up once user understands the logic. No programming skills are needed.

Cons

Some far so far. There isn't any of such part that I have experienced at the moment.

Reasons for Choosing Gleematic

1. Responsive and responsible software partner - Provided reliable support in developing, implementing and rolling out of software. 2. Value for money - Fees are within the budget of enterprises with modest budget.

July 2021

Jason from finexis advisory

Company Size: 51-200 employees

Industry: Insurance

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

July 2021

Overall good and acceptable

Pros

Help to automate all staff routine job and easy installation

Cons

For some reason is a little lagging but is acceptable

August 2021

Ignatius from PT Mitra Inovasi Bisnis

Company Size: 201-500 employees

Industry: Information Technology and Services

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2021

Great automation tool

Pros

It get the job done, easy to set up the automation

Cons

Improving the accuracy for the OCR, especially for handwriting will be great

July 2021

Judi from PSB Academy Pte Ltd

Company Size: 51-200 employees

Industry: Education Management

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

3.0

Functionality

3.0

July 2021

Easy interface

Pros

Easy to use. Convenient. Save time to check manually

Cons

Sometimes there's technical errors. images or scripting can be sensitive at times.