Lucy vs Ushur

RATING:

4.5

(32)

Lucy has 32 reviews and a rating of 4.53 / 5 stars vs Ushur which has 31 reviews and a rating of 4.52 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.5 (32)
4.5 (31)
Ease-of-Use
4.5 / 5
4 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
5 / 5
5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
December 5, 2022
June 5, 2023
Pros/Cons
  • Pros

  • Easy for our customer service team to use, with excellent support service. Will process orders (even with 100+ lines) within a few seconds.
  • It saves me time when keying orders and helps with price descrepancys.
  • Cons

  • Not all features are possible, such as ignoring lines containing delivery fees. These still have to be manually deleted.
  • The only negative thing is that we are in the US so support was sometimes delayed.
Read all user reviews
  • Pros

  • Easy to use, clear dashboard, very helpful technical support, lovely people to work with.
  • Ease of use for our sales channel is very important and Ushur's tool makes it easy for our sales people and their partners to get the information they need quickly and efficently.
  • Cons

  • Poor documentation creates a steep learning curve.
  • Integration was a little difficult in terms of using the API.
Read all user reviews
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos