---
title: "Microsoft Power Automate Reviews, Pros and Cons - 2026 Software Advice"
description: "Reviews of Microsoft Power Automate. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Microsoft Power Automate is a good fit for you!"
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---

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Microsoft Power Automate Reviews

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# Microsoft Power Automate User Reviews

## Reviews summary

- Overall rating: 4.4/5
- Total reviews: 239

### Secondary ratings

- Ease of use: 4.0/5
- Customer support: 3.8/5
- Value for money: 4.3/5
- Functionality: 4.4/5

### Rating distribution

- 5 stars: 134 reviews (56%)
- 4 stars: 82 reviews (34%)
- 3 stars: 15 reviews (6%)
- 2 stars: 5 reviews (2%)
- 1 star: 3 reviews (1%)

### Most mentioned pros

- It works well with Microsoft tools like Outlook, Teams, Excel, and SharePoint, and it is great for approvals, notifications, reminders, and moving information between systems.
- The best part of Power Automate is the low code integration and visualization, making it easy for people who do not have much development experience and allow for fast time to value.
- The integration with Formstack is especially helpful for automating actions based on form submissions, saving time and reducing manual work.

### Most mentioned cons

- Some users find Power Automate can be difficult to troubleshoot when flows fail, as error messages aren’t always clear.
- Sometimes the interface feels a bit unintuitive, and debugging flows can be frustrating when something doesn’t work as expected.
- Limited use for non Microsoft products, recent push for copilot is convoluted at best and prevents users from wanting to even try to interact with the system at worst.

## Microsoft Power Automate customer reviews

Showing reviews 1-25 of 239 (page 1).

### Automate your daily repetitive tasks with ease

- Overall rating: 5/5
- Reviewer: Chinthaka J.
- Industry: Information Technology and Services
- Company size: 501-1000 employees
- Product usage: 3-5 years · monthly
- Reviewed: July 2026
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

All in all its a great tool for eliminating human effort waste and time doing repetitive tasks. Recon to follow the free tutorials found in web for creating a bit more complex flows.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 3/5
- Functionality: 5/5

#### Pros

Very handy for creating enterprise-level automations for eliminating repetitive work on daily routines, which are BAU(business as usual) work. Used it lately to build an email tracker for recording emails received into an Outlook inbox folder to be tracked and copied into a checklist SharePoint Excel sheet. Almost any simple process automation can be modelled with Power Automate.

#### Cons

Some advanced configurations need more than just the average IT guy to configure and complete. The formulas needs to be understood well for reaping better benefits. Enterprize level automation building will require a well experienced person with the respective industry or domain expertise for developing the flow.

---

### Great tool for automating repetitive business processes.

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Industry: Retail
- Company size: 501-1000 employees
- Product usage: 3-5 years · daily
- Reviewed: July 2026
- Review source details: This review was submitted organically. No incentive was offered

Overall, my experience with Power Automate has been very strong. It is one of those tools that can save a lot of time once you start using it for everyday business processes. I liked being able to automate follow-ups, approvals, notifications, and simple workflows instead of relying on manual emails or spreadsheets.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

What I like most about Power Automate is that it makes it much easier to automate repetitive tasks without having to build a full custom application. It works well with Microsoft tools like Outlook, Teams, Excel, and SharePoint, and it is great for approvals, notifications, reminders, and moving information between systems.

#### Cons

What I like least is that flows can become confusing if they are not documented or organized well. Some connectors and logic steps are easy to start with, but troubleshooting can take time when a flow breaks or when permissions, triggers, or licensing get involved.

---

### Promising, but Terrible UI

- Overall rating: 3/5
- Reviewer: Bonnie B.
- Industry: Non-Profit Organization Management
- Company size: 51-200 employees
- Product usage: 3-5 years · monthly
- Reviewed: June 2026
- Review source details: This review was submitted organically. No incentive was offered

We do appreciate how PowerAutomate has enabled some systems that weren't otherwise available because they'd frozen out Zapier from using Sharepoint as a connector, but the UI needs significant work.

#### Ratings breakdown

- Ease of use: 3/5
- Value for money: 4/5
- Functionality: 3/5

#### Pros

Power Automate has enabled us to eliminate some busy work and to build out new systems not previously possible.

#### Cons

Power Automate's UI is lacking. What should be a seamless experience like other automater and integrator tools, has added hours and weeks on to project launches because of the difficultly of the backend.

---

### Power Automate Improving, but too much emphasis on Co-Pilot which doesnt save much time

- Overall rating: 4/5
- Reviewer: Verified Reviewer
- Industry: Banking
- Company size: 10000+ employees
- Product usage: 1-3 years · monthly
- Reviewed: June 2026
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Microsoft Power Automate is a great RPA tool with a lot of strong features and excellent compatibility with Microsoft applications. I think the tool is easy to use but still lacks in advanced features for developers where other tools like UiPath still offer a stronger product with a lot more power. I believe that Power Automate should lean more into the advanced tools and code integration more than co-pilot which doesn't really save much time compared to making re-usable components manually.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 3/5

#### Pros

Microsoft Copilot has improved significantly since last year, but I still find the for complicated automation flows it makes a lot of mistakes and requires corrections. The usability of the tool overall has improved especially for testing. Previously testing was very tedious and slow, but with the new automation center its smoother.

#### Cons

A lot of the issues are the same as my previous review, but there has definitely been improvements especially with regards to setting time triggers and speed of the application to reach SLA

---

### Microsoft Power Automate: automatización práctica en el día a día.

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Industry: Computer Software
- Company size: 1001-5000 employees
- Product usage: 1-3 years · daily
- Reviewed: May 2026
- Review source details: This review was submitted organically. No incentive was offered

En la actualidad, mi experiencia con Power Automate es de crecimiento constante. Lo estoy utilizando cada vez más para automatizar tareas concretas y mejorar procesos en distintos escenarios. Me resulta una herramienta útil para ir ganando eficiencia sin necesidad de construir soluciones desde cero con programación tradicional, y me ha permitido enfocarme más en la lógica de los procesos que en el código.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 4/5
- Functionality: 5/5

#### Pros

Lo que más valoro actualmente de Microsoft Power Automate es la facilidad con la que permite integrar diferentes servicios y automatizar tareas repetitivas del trabajo diario. Destaco especialmente su capacidad para conectar aplicaciones sin necesidad de desarrollos complejos, lo que ayuda a optimizar tiempos y reducir errores en procesos rutinarios.

#### Cons

Uno de los principales inconvenientes es que, al depender del ecosistema en la nube, requiere conexión constante a Internet para su funcionamiento. Además, algunas configuraciones más avanzadas pueden volverse poco intuitivas al inicio, especialmente cuando se trabaja con flujos más complejos o múltiples condiciones.

---

### Simple and Effective Automation for Reporting

- Overall rating: 4/5
- Reviewer: Verified Reviewer
- Industry: Construction
- Company size: 11-50 employees
- Product usage: 1-3 years · daily
- Reviewed: April 2026
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 3/5
- Functionality: 4/5

#### Pros

It’s rather easy to set up automated workflows, especially I use it for sending emails based on triggers. It saves time and ensures reports are sent consistently without manual effort.

#### Cons

Sometimes the interface feels a bit unintuitive, and debugging flows can be frustrating when something doesn’t work as expected.

---

### Overall great product streamlining data collection

- Overall rating: 4/5
- Reviewer: Verified Reviewer
- Industry: Non-Profit Organization Management
- Company size: 11-50 employees
- Product usage: 1-3 years · weekly
- Reviewed: April 2026
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

I find it can be frustrating to troubleshoot when something goes wrong, as error messages aren’t always clear. Some connectors can be unreliable, and more complex automations have a learning curve

#### Ratings breakdown

- Ease of use: 3/5
- Functionality: 4/5

#### Pros

I like Power Automate for its ability to easily automate repetitive tasks and streamline workflows. The integration with Formstack is especially helpful for automating actions based on form submissions, saving time and reducing manual work. It also supports better task management by automatically creating and tracking tasks, helping keep work organized and on schedule.

#### Cons

Some users find Power Automate can be difficult to troubleshoot when flows fail, as error messages aren’t always clear. Others mention limitations with complex logic, connector reliability, or performance issues with larger workflows. Licensing and premium connectors are also a common concern, as costs can add up. While powerful, it often has a learning curve for more advanced automations and task management scenarios.

---

### A strong replacement for simple scripting and workflow automation

- Overall rating: 4/5
- Reviewer: connor q.
- Industry: Media Production
- Company size: 201-500 employees
- Product usage: 1-3 years · monthly
- Reviewed: April 2026
- Review source details: This review was submitted organically. No incentive was offered

it's overall a strong choice for orgs that want to build workflow automations without reliance on code and/or already live inside of 365. It's more effectively for standard business process automation, but starts to fall apart a bit as workflows start to branch out or touch on solutions outside of 365. For simple processes it's very useful and efficient, but may need dedicated tools or knowledge for larger scale automations.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 3/5
- Customer support: 2/5
- Functionality: 3/5

#### Pros

Very good at connecting repetitive business tasks across 365 and other business services. It can work quite well for approvals and notifications, and simple uncomplicated process automation. For orgs already embedded within the microsoft ecosystem, the native integration and compatibility provides great synergy between automations; flowing naturally through apps like Outlook, Teams, Sharepoint, Forms/Excel etc.

#### Cons

The complexity scales upwards quite quickly when you try to build more advanced workflows. As they become more advanced more effort is dedicated to building and troubleshooting, and some scenarios can be limited by things like Connectors or licenses. As this becomes the case it starts to feel like the tradeoff for not needing technical or scripting experience becomes significantly more diminished.

---

### Power Automate - The real Automation Powerhouse

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Industry: Information Technology and Services
- Company size: 11-50 employees
- Product usage: 3-5 years · weekly
- Reviewed: March 2026
- Review source details: This review was submitted organically. No incentive was offered

I have been using Power automate since last 4 years and have seen it handle the most complex automations without glitches. I have not used a more friendly automation tool that that.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 4/5
- Functionality: 5/5

#### Pros

Microsoft Power Automate is one of it's kind tool. I like how I can automate almost every business process through it and it does that efficiently and consistently.

#### Cons

The only this I do not like about Microsoft Power Automate is the Power Automate desktop version of it. The desktop version is not quite dependable, as it deals with UI automation.

---

### Power Automate works wonders

- Overall rating: 4/5
- Reviewer: Verified Reviewer
- Industry: Computer & Network Security
- Company size: 11-50 employees
- Product usage: less than 1 year · weekly
- Reviewed: February 2026
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

For me, it's a "set and forget" type of tool. Once I have what I need set up and I know that it is working, I don't need to check back on things or make any changes unless I have to.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

Power Automate is a fantastic tool that we leverage heavily for task automation. There are several processes that are easily automated to improve our workflow, task management and day to day operations.

#### Cons

If you aren't already familiar with Power Automate, it can initially be a bit overwhelming and it does have a bit of a learning curve. However, once you can get through that, it is a very powerful tool that can help you as well as your business with your daily tasks.

---

### Great for making work life a bit easier!

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Industry: Information Technology and Services
- Company size: 2-10 employees
- Product usage: 1-3 years · daily
- Reviewed: December 2025
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Overall, Power Automate’s been a pretty smooth experience so far. The little workflow we set up for sending jobs to our system has been super handy, even though I haven’t poked around too much into everything else it can do just yet. I get the feeling there’s a lot more I could use it for, but I just haven’t had the time to play around with it. For now, it does what I need, doesn’t get in the way, and makes a few everyday tasks way easier.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 5/5

#### Pros

One of the biggest perks of using Microsoft Power Automate for us has been how easy it is to trigger jobs straight from Teams. We set up a simple button so we can right-click and send a job directly to our job-system email, and honestly, it’s been a game changer. Instead of jumping between apps or copying info manually, it’s all just one quick action. It feels small, but when you’re doing it multiple times a day, the time saved really adds up.

#### Cons

I haven't really found any issues with this so far, it's been fairly seamless using it. My only gripe would be when the flow doesn't work randomly, which to be fair is barely any of the time, the error messages can be a bit vague. Honestly, when it doesn't work, normally sending the flow again just works!

---

### Automate day to day tasks with ease

- Overall rating: 4/5
- Reviewer: Yugank J.
- Industry: Mining & Metals
- Company size: 10000+ employees
- Product usage: 1-3 years · daily
- Reviewed: August 2025
- Review source details: This review was submitted organically. No incentive was offered

Overall, Power automate is a very sophisticated solution which can scale and automate tasks easily, coupled with its integration with Microsoft suite, it can save hours across each analyst every day.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 3/5
- Functionality: 5/5

#### Pros

Power Automate said what is markets, automate a lot of manual tasks via could without needing to know a lot about coding. Being a non-code, dragon drop platform, it's quite simple to use and, along with co-pilot and templates, it works very well for automating simple yet time-consuming tasks. And the best part is integration with Microsoft 365, linking with Microsoft PBI, Excel, and SharePoint to automate tasks beyond just data entry, and you can manage the process flows very easily, set their time and execution date. In terms of security, it regularly asks the user to authenticate the MS credentials and stops if there are any problems with access or security.

#### Cons

Although it's a no-code or low-code platform, it does require some level of understanding if you're trying to link and automate tasks from various sources. Having a technical acumen of the code is something that may be required, but maybe with ChatGPT/Google support its easy to decode.

---

### Power Automate - Fast For Simple Tasks

- Overall rating: 4/5
- Reviewer: Verified Reviewer
- Industry: Information Technology and Services
- Company size: 51-200 employees
- Product usage: 1-3 years · monthly
- Reviewed: December 2025
- Review source details: This review was submitted organically. No incentive was offered

I used Power Automate to deploy workflow automations in SharePoint and as well as to facilitate integrations. The built-in connectors made it extremely easy to deploy working flows, but scaling out took more effort to optimize. In addition, once the workflows got more complicated, it became more difficult to debug and deal with complex flows.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 3/5
- Functionality: 4/5

#### Pros

The best part of Power Automate is the low code integration and visualization, making it easy for people who do not have much development experience and allow for fast time to value. This makes it easy to connect to different Microsoft products using connectors. In addition, it allows for the automation of business processes via schedules or event triggers.

#### Cons

The performance of Power Automate can be irregular, with execution time of the same flow varying wildly. It works well for smaller data sets and tasks, but can become cumbersome when dealing with larger data sets. Finally, it's difficult to debug if something has gone wrong.

---

### Automate repetitive tasks and streamline workflows with MS Power Automation

- Overall rating: 4/5
- Reviewer: Nishant T.
- Industry: Financial Services
- Company size: 10000+ employees
- Product usage: less than 1 year · weekly
- Reviewed: June 2025
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Overall, it offers good value in terms of automating workflows with strong functionality and scalability. A must for new age technology world.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 5/5

#### Pros

- Robust capabilities around process automation - Enable users to automate repetitive and manual tasks and optimise workflows - Helps companies save time and cost by reducing manual intervention in tasks - Rich integration strength across MS suit of products - This supports the wave of non-coding. As it offers non-coding feature for automation - Offers vast library of connectors like salesforce, slack, Google services etc

#### Cons

- Like all automation tools, the UI and UX seems to be confusing for new users - Sometimes felt latency while triggering workflows for complex tasks - Limited debugging as error codes lacks depth

---

### Streamlines everything for us

- Overall rating: 5/5
- Reviewer: Babatunde O.
- Industry: Marketing and Advertising
- Company size: 51-200 employees
- Product usage: less than 1 year · monthly
- Reviewed: April 2025
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Very great for cloud workflow set up with streamlined processes that makes approval and implementation easy.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Low code, office suite, templates, catalog, flows editor are some of the pro features that makes me love this app

#### Cons

Sometimes the connectors and workflow duplication can be tedious to handle. And it is sometimes difficult to learn how this app works.

---

### Power Automate for the Win

- Overall rating: 4/5
- Reviewer: Verified Reviewer
- Industry: Non-Profit Organization Management
- Company size: 2-10 employees
- Product usage: 1-3 years · weekly
- Reviewed: December 2024
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

It's been a very positive experience. It has allowed me to speed up my work processes, and the work processes of my entire organization, immensely. Also, there are plenty of people who create independent video tutorials to help you accomplish the things you want to do.

#### Ratings breakdown

- Ease of use: 3/5
- Value for money: 5/5
- Customer support: 2/5
- Functionality: 5/5

#### Pros

The breadth of its automation capabilities is quite impressive. You can automate all kinds of tasks and connect it to so many different platforms, like Sharepoint, form builders, excel, email applications, CRMs and so on.

#### Cons

There is quite a steep learning curve when you get started with Power Automate. It takes quite a bit of research to figure out how to get it to do the things you want it to do.

---

### Microsoft 365 users look nowhere else for process automation

- Overall rating: 5/5
- Reviewer: Matt B.
- Industry: Non-Profit Organization Management
- Company size: 51-200 employees
- Product usage: 3-5 years · daily
- Reviewed: August 2022
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Power Automate is my favourite tool on the internet. As a creative developer I am able to quickly turn ideas into reality and achieve outstanding results for my organisation.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Functionality: 4/5

#### Pros

Power Automate is immeasurably saleable but also incredibly easy to use. Many staff I would not classify as particularly skillful with computers are able to build useful processes that speed up the flow of information across the organisation. Developers on the other hand can dive deeper into the power of the tool and its integrations to provide capability to the organisation not possible without such an excellent tool. The depth of integrations and easy of creating connections allows Power Automate to connect natively to any application across the Office 365 suite and also any API enabled tool outside the tenant, making it a super-versatile and powerful tool.

#### Cons

Error messages could be more user-friendly. When pushing the tool with complex integrations it can sometimes be difficult to work out which amongst the myriad of actions or dynamic fields are causing the issue. One does learn how best to avoid these error over time through better development.

---

### Powerful Automation tool but difficult to use for user not advanced in IT

- Overall rating: 4/5
- Reviewer: Verified Reviewer
- Industry: Graphic Design
- Company size: Self-Employed
- Product usage: 1-3 years · weekly
- Reviewed: October 2023
- Review source details: This review was submitted organically. No incentive was offered

Overall I’m satisfied with the result once I get the automations working, but I’m still considering to change to another tool for automations.

#### Ratings breakdown

- Ease of use: 3/5
- Functionality: 5/5

#### Pros

It allows me to reduce the amount of entries and manual managements I would normally have to do. It also allows me to configure various notifications very useful when dealing with multiple projects simultaneously.

#### Cons

Even if Microsoft tried to make this tool user friendly, it is still very complex to configure automations with this tool. I’ve worked with automations tool a lot less complicated and with almost the same capacities.

---

### Use it, it worths

- Overall rating: 4/5
- Reviewer: Nuno S.
- Industry: Maritime
- Company size: 1001-5000 employees
- Product usage: 1-3 years · daily
- Reviewed: February 2025
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

9 out of 10, it works very well, but it's very difficult to learn if you don't have any background on automations and workflows

#### Ratings breakdown

- Ease of use: 1/5
- Value for money: 3/5
- Customer support: 2/5
- Functionality: 3/5

#### Pros

Easy to create workflows without the need of learning no code and easy to integrate with Microsoft office 365

#### Cons

the need for a higher license to integrate with Smartsheet

---

### Best cloud RPA platform

- Overall rating: 4/5
- Reviewer: Netra S.
- Industry: Automotive
- Company size: 10000+ employees
- Product usage: 3-5 years · weekly
- Reviewed: December 2024
- Review source details: This review was submitted organically. No incentive was offered

The power automate cloud is very useful as you don't require any hardware resources to execute the flow the entire flow runs in the cloud and triggers can be set up using actions such as submitting a form, editing a list etc and all development can be done with no code

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 4/5
- Functionality: 5/5

#### Pros

The flow designer is very Userfriendly and allows to add the automation actions, elements and objects by searching the item in the search panel and clicking it. It has a no code interface where all the attributes for the automation action are already provided, and you just need to fill in the values

#### Cons

Very hard to navigate within the flow if automation flow is very long with many actions

---

### Review of MS Power Automate

- Overall rating: 5/5
- Reviewer: Manav U.
- Industry: Financial Services
- Company size: 51-200 employees
- Product usage: less than 1 year · monthly
- Reviewed: June 2025
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 3/5
- Functionality: 5/5

#### Pros

Fantastic way to automate processes that are tedious. They have made it very easy to learn and pick it up as you use it.

#### Cons

Cannot really fault it much. Perhaps debugging and error handling can be a improved on, however it is fairly intuitive.

---

### POWER Automate for the win!

- Overall rating: 5/5
- Reviewer: TORI H.
- Industry: Computer & Network Security
- Company size: 1001-5000 employees
- Product usage: 1-3 years · daily
- Reviewed: November 2024
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

I was tasked with implementing it for our environment, and I have not regretted it. I could have chosen any product, and I went with this.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

I like being able to test our systems on a timed schedule for proper use and functionality every day.

#### Cons

There are some updates that can break the entire flow, but that is

---

### Easy to use and love the templates

- Overall rating: 4/5
- Reviewer: Verified Reviewer
- Industry: Accounting
- Company size: 5001-10000 employees
- Product usage: 1-3 years · monthly
- Reviewed: December 2024
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 4/5
- Functionality: 3/5

#### Pros

IT is very easy to setup automations. I love that you can use templates. It makes it easy when you have very similar tasks that just need a little bit of changes between them.

#### Cons

I think the testing is a bit clunky. You send a test and then wait and then when it doesn't look right you have to correct it and repeat. I wish there was a simulated environment somewhere between the preview and spamming yourself with test emails.

---

### Power Automate for Secondary School-Wide and Classroom Information

- Overall rating: 5/5
- Reviewer: Ryan M.
- Industry: Primary/ Secondary Education
- Company size: 1001-5000 employees
- Product usage: 3-5 years · daily
- Reviewed: September 2023
- Review source details: This review was submitted organically. No incentive was offered

In 2020 when school classes first moved online or students attended on a rotating basis, the rush of posting daily lesson plans while starting video calls and managing on premise students was an unneccesary stressor. I built Flows to automate that process - automatically posting the daily lesson to Teams (as channel posts as we were required, which could not otherwise be scheduled) at the beginning of each class, retrieved from a document I updated the day before. I have since expanded the use to school wide collection and distribution of announcements (Forms > Share Point > Teams, Outlook, HTML, RSS for students, staff, website, and TV displays), scheduling of resources in our Student Services departments, and various other time-saving applications. A rough estimate would be that my automations save me approximately 45 - 60 minutes of work each day. This time can be better spent actually interacting with students, rather than clicking through tedious yet necessary tasks.

#### Ratings breakdown

- Ease of use: 3/5
- Customer support: 4/5
- Functionality: 5/5

#### Pros

Power Automate has allowed me to offload some of the tedious and repetitive tasks that would otherwise take me away from my teaching duties and the time available to interact with students.

#### Cons

A first attempt at Power Automate can quickly show even a seasoned technically-savvy individual just how much they do not know. Thankfully, there is a well-developed online support community, both from Microsoft and others, that documents and solves many of the common (and not-so-common) issues that users have experienced in their sometimes very-detailed automations.

---

### Was a great product but they got greedy and make you pay for everything that you automate

- Overall rating: 1/5
- Reviewer: Verified Reviewer
- Company size: 501-1000 employees
- Product usage: 3-5 years · daily
- Reviewed: April 2018
- Review source details: This review was submitted organically. No incentive was offered

Prior to the whole "you MUST buy tokens to be able to use the software that you already spent a lot of money on", they had a really good product that did things not found in other types of automation programs. You can compile your scripts/processes to run on other machines ... except now you have to pay for every little thing that you automate OR spend a lot of money to "register" a computer that you want to run unlimited exe's on. Of course, this is after you have already paid a premium price for the software. They don't advertise the costs up front because they want you to buy the software ... once you log into your account you finally get to see the costs for various tokens and functionality. We didn't appreciate the sneaky approach they decided would be a good business model. As horrible as the whole upgrade experience is/was, it is our hope that they drop this business model and get back to what made them great to begin with. They have great software but they have lost our business until they stop crippling it. We are in the process of moving on to a different product.

#### Ratings breakdown

- Ease of use: 2/5
- Functionality: 5/5

#### Pros

It does things that other software packages do not do (like search for an image on a screen that isn't identifiable via other means).

#### Cons

Steep learning curve. Recent versions now make you pay for everything that you create - making the software absolutely useless in an enterprise environment where you have to pay for the executable that you generate ... except if you discover an error and need to recompile and recreate your executable to fix something (which happens most of the time), you have to PAY AGAIN. I spent years learning and using Winautomation and it was awesome to be able to create solutions on the fly where there weren't any viable alternatives, but their greed has destroyed the flexible nature of what this software did best. The support people know their stuff, but moving the support forum to Linked-In groups has been a miserable switch....searching is problematic ... anything negative at all (even if it is constructive feedback) is deleted by the moderators.... it is like they are doing everything humanly possible to make the software and the company fail. I find this sad because I really like the software and the latest functionality that the newer versions bring. We were tricked into upgrading to Version 7 during a sales WebEx (no mention of the additional costs at all except a brief 1 sec mention of tokens that was not explained). Even though we have paid for the professional version upgrade, we went back to our old version (version 6) as soon as we realized how crippled the latest versions are unless you are willing to hand over large amounts of cash for a small fraction of the functionality the older versions had..

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