Process Runner

RATING:

4.7

(11)

About Process Runner

Remove IT dependency – Enable the average business user to manage and automate SAP data uploads through a familiar Microsoft Excel interface. Accelerate time to value – Adapt and pivot to changes in the market by automating a transaction for any SAP module. Implement data stewardship – Centralize compliance and governance of mass processing to prevent risk and accidental damage of SAP data investment.

Process Runner Reviews

Overall Rating

4.7

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Process Runner

1 - 5 of 11 Reviews

Anonymous

10,000+ employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2019

Multi Use Process Bandaid

For us process runner is a bandaid for automation. It’s versatile, and can be used to fix issues quicker than a code change in SAP that could otherwise take weeks to implement.

PROS

With a database license, we use process runner to replace most of the most repetitive tasks in Sap, including order placements, data change, subsitutions/transitions, and document cancellation.

CONS

It can get costly, and licensing can be difficult to manage if you don’t go with an enterprise or server license. Since it is generally tied to a user, it’s hard to arrange backups for people who vacation and our primary developer has to work often for an hour even on her vacation days if the business itself is open and running. It’s hardly faster than your fastest employee, but is way more tireless and efficient

Carla

Wholesale, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2021

Process Runner for SAP Master Data Management

We were able to greatly improve our mass master data management processes in both speed and accuracy as well as expand the number of data sets we maintained. It reduced training time for our master data team, as well as empowering them to manage the their data without the need for IT resources.

PROS

It enabled us to move away from the SAP LSMW tool for mass management of master data in SAP. We were able to eliminate the need for a programmer to run mass updates, enabling the work to be done within our master data team with limited IT support on a day-to-day basis.

CONS

For a SMB, the cost per license is high.

Reason for choosing Process Runner

We found Process Runner to be more user friendly and it offered additional tools, including the ability to run BAPIs.

Reasons for switching to Process Runner

LSMW needed to be run by an SAP ABAP Programmer and also did not have the same level of data validation checks as Process Runner has. This allowed us to empower our Master Data team to complete mass updates, while ensuring data accuracy and greatly reducing the time to complete them.

User Profile

Ummu Habibah

Verified reviewer

Telecommunications, 1,001-5,000 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

FUNCTIONALITY

3

Reviewed July 2022

SAP management made easy

PROS

Implementing the application was a delight. We managed to accomplish what we needed to without any help from IT. Very few steps are required to achieve any given task with this software. LSMWs were formerly deployed in SAP. As a result, we migrated all of our routines over to Process Runner. This made us more adaptable to the ever-shifting needs of our company. Due to the automation of operations, we have been able to cut back on personnel by 28%.

CONS

Regardless of the transaction, you may require a more in-depth understanding of the functioning, attributes, and specific instructions to save. Adding a new screen or tab is problematic as well and need some more smoother process to it.

James

Wholesale, 1,001-5,000 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed December 2020

Process Runner - Easy to implement - Very User Friendly

The overall experience with process runner has been outstanding!!! It has done wonders for my department and for our organization. Not only do we use it in 90% of our daily processing, it also has enabled us to develop a solution when we have had needs in others areas of the business on an ad hoc basis. We have realized our investment many times over. Great product!!!

PROS

The software was very easy to implement. We did so without IT involvement. The product is extremely user friendly. In SAP, we previously used LSMW's. We changed all of our processes to Process Runner. This allowed us to be more flexible to in meeting every-changing business requirements. We were able to automate processes to the point where reduced staffing by 33%. The product paid for itself in one year.

CONS

There really was not anything to not like about the software. At times, the response from customer service was not always helpful the first time around, but we would eventually get there to resolve the issue.

Reason for choosing Process Runner

The attention and customer service that we received when first pursuing a software solution was exceptional compared to the alternatives.

Cory

Business Supplies and Equipment, 1,001-5,000 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed December 2020

The Key to Efficient SAP Workflow

We update thousands of records every day with Process Runner. Our entire Engineering change process is built on it.

PROS

Process Runner is simple to deploy. It uses existing SAP security and requires no special installation or server-side changes to use. It's simple to get started, but it can do so much. After nearly 10 years, there is no SAP process that Process Runner has not been able to automate. When I do find something I can't figure out, I can turn to customer support and often get a solution in a few hours. Just today, we talked about updating 150,000 line items. Other groups in the business gasped and talked about the days it would take to do. My team just shrugged and told the managers, " We have Process Runner, it'll take a few hours."

CONS

I would really like enhanced threading. Multi-thread processes are wonderful, but sometimes updates will fail because the record is locked due to another update. I'd like the ability specify some type of key that tell Process Runner "Don't try to update more then one of these records at a time."