# BetterCloud Software Reviews, Demo & Pricing - 2026 > Review of BetterCloud Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/saas-management/bettercloud-profile --- [Home](https://www.softwareadvice.com/) / [IT Management Software](https://www.softwareadvice.com/it-management/) / BetterCloud Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/saas-management/bettercloud-profile/reviews/) # BetterCloud 2026: Benefits, Features & Pricing Wondering if BetterCloud is right for your organization? Our IT Management Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews ## Overview BetterCloud 4.0 [(27)](https://www.softwareadvice.com/saas-management/bettercloud-profile/reviews/) Pricing Starting at $1.00 per month ### About BetterCloud BetterCloud is the market-leading SaaS management platform, enabling IT teams to eliminate up to 78% of SaaS management work. BetterCloud automates onboarding, offboarding & mid-lifecycle changes, SaaS application access & entitlements, and security policies in a multi-SaaS environment. By streamlining and automating critical work like user lifecycle processes and day-to-day operations, BetterCloud's thousands of customers enjoy greater operational efficiency and employee productivity. Headquartered in New York City, with a product and engineering office in Atlanta, GA as well as innovation hubs & remote talent across the U.S., BetterCloud is backed, among others, by some of the best technology investors including Vista Equity Partners, Warburg Pincus, Bain Capital, and Accel. Wondering if BetterCloud is right for your organization? Our IT Management Software selection experts can help you in 15 minutes or less. ## BetterCloud User Interface ## Popular BetterCloud Alternatives Main Product BetterCloud 4.0 [(27)](https://www.softwareadvice.com/saas-management/bettercloud-profile/reviews/) Ratings Breakdown - 4.24Ease of use - 3.83Value for money - 4.0Customer support - 4.13Functionality Pricing Starting at $1.00 per month Get Price Alternative Product [JumpCloud Directory Platform](https://www.softwareadvice.com/it-service/jumpcloud-directory-as-a-service-profile/) 4.6 [(267)](https://www.softwareadvice.com/it-service/jumpcloud-directory-as-a-service-profile/reviews/) Ratings Breakdown - 4.53Ease of use - 4.45Value for money - 4.46Customer support - 4.42Functionality Pricing Starting at $3.00 per month Get Price Alternative Product [Cohesity](https://www.softwareadvice.com/cloud-management/cohesity-profile/) 4.6 [(54)](https://www.softwareadvice.com/cloud-management/cohesity-profile/reviews/) Ratings Breakdown - 4.67Ease of use - 4.55Value for money - 4.65Customer support - 4.56Functionality Pricing Available upon request Get Price Alternative Product [Patronum](https://www.softwareadvice.com/crm/patronum-profile/) 4.9 [(25)](https://www.softwareadvice.com/crm/patronum-profile/reviews/) Ratings Breakdown - 4.80Ease of use - 4.96Value for money - 4.96Customer support - 4.64Functionality Pricing Starting at $8.00 per year Get Price Alternative Product [Datadog](https://www.softwareadvice.com/bi/datadog-profile/) 4.6 [(360)](https://www.softwareadvice.com/bi/datadog-profile/reviews/) Ratings Breakdown - 4.28Ease of use - 4.13Value for money - 4.28Customer support - 4.52Functionality Pricing Starting at $15.00 per month Get Price Alternative Product [Splunk Enterprise](https://www.softwareadvice.com/aiops-platforms/splunk-enterprise-profile/) 4.6 [(262)](https://www.softwareadvice.com/aiops-platforms/splunk-enterprise-profile/reviews/) Ratings Breakdown - 4.14Ease of use - 4.26Value for money - 4.25Customer support - 4.52Functionality Pricing Available upon request Get Price ## BetterCloud Pricing and Plans Starting price: $1.00 per month Free Trial Free Version Basic $1.00 per user, per month No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## BetterCloud Features - Popular features found in IT Management Access Controls/Permissions Capacity Management Compliance Management Incident Management Issue Auditing License Management Maintenance Scheduling Remote Access/Control Server Monitoring Ticket Management - More features of BetterCloud Activity Dashboard Activity Tracking Alerts/Escalation Alerts/Notifications API Application Management Approval Process Control Audit Management Audit Trail Automated Discovery Configurable Workflow Configuration Management Data Import/Export Drag & Drop Employee Onboarding Event Logs HIPAA Compliant Knowledge Management Monitoring No-Code Onboarding Policy Management Reporting/Analytics Reporting & Statistics Role-Based Permissions SaaS Operations Management Search/Filter Security Auditing Shadow IT Detection Spend Analysis Spend Management Subscription Management Third-Party Integrations Threat Intelligence Usage Tracking/Analytics User Management Vulnerability Scanning Workflow Automation Workflow Management ## BetterCloud Integrations Google Workspace Integration rated undefined from -1 review Dropbox Business Integration rated undefined from -1 review Microsoft 365 Integration rated undefined from -1 review Namely Integration rated undefined from -1 review Okta Integration rated undefined from -1 review OneLogin Integration rated undefined from -1 review See all 51 integrations ## BetterCloud User Reviews Overall Rating 4.0 Ratings Breakdown 5 44% 4 41% 3 0% 2 4% 1 11% Secondary Ratings Ease of Use 4.2 Value for money 3.8 Customer support 4.0 Functionality 4.1 Morgan R. Verified reviewer Facilities Services 11-50 employees Used unspecified for less than 12 months Review source Reviewed May 2016 Poor Customer Service 1 I have found working with this company to be extremely frustrating. On 8/9/15 I was told by email that their rates would be going up. The message said: Should you wish to make changes to your subscription, written confirmation is required 30 days prior to renewal. Please don't hesitate to reach out to us - our first priority is agreeing to a fair price for both our companies. So I wrote on 8/12/15 to Tanya Kuoni: Thank you for the offer, but we will no longer need the service moving forward. Please cancel our membership, or forward instructions so I may do so. Thank you. On 12/5/15 I was surprised to get a passed due notice for $936. On 12/7/15 I wrote again: Tanya, I made several attempts to cancel auto renewal and your website would not allow me to disable it. I've not signed any agreement, nor implemented your services. I will not be providing a new card for renewal. Tanya writes back and tells me it is too late to cancel! I am still trying to cancel this account even after submitting a written request to cancel BEFORE the auto-renewal. This company has charged my credit card twice - the 2nd time was after I disputed the charge with American Express. I am now disputing the charge for a second time. What a scam! Ratings Breakdown 1 Ease of use 1 Value for money 1 Customer support Pros: Unknown - I don't use their service, but that doesn't stop them from charging my credit card Cons: They take your money without authorization Read More JM John M. Verified reviewer Online Media 51-200 employees Used daily for less than 2 years Review source Reviewed November 2022 Extremely useful knowledge Base 4 Our business teams utilize BetterCloud to automate onboarding and offboarding processes as well as to start adding one-off automation that makes life easier for the team. Changes to calendars, email groups, and shared files as well as personnel relocation between locations are all now automatic. Receiving alerts, seeing reports, and taking proper action are all made simple when alerts are sent for things like  PII data, credit card information, and HIPPA items. Remediation can be completed more quickly and easily because it can be done without requiring regular manual log reviews, for example. Ratings Breakdown 5 Ease of use 4 Value for money 5 Customer support 5 Functionality Pros: BetterCloud is frequently simpler than using some of the consoles offered by the providers we interact with. Workflows can incorporate alerts,  enabling us to start a workflow in response to an alert event.  Automating the time-consuming onboarding and offboarding processes. improved user administration and bulk updating options in Google Workspace.  Oversight and control over document sharing in numerous well-known apps. Granular automation for Salesforce user roles, permission sets, and profiles. Cons: It may take some time to finish any road-mapped improvements. There are still some  Google integrations that must be managed in the original interface designed for Google integration because they are not in the main console. There are certification programs available, but I don't believe BetterCloud certificates are well-known in the IT sector just yet. Finding and exploring workflows might be challenging; the search function needs improvement. A separate website from the main app has Google's DLP  controls. The reporting of automated failures can be enhanced. Read More VR Verified Reviewer Management Consulting 51-200 employees Used daily for more than 2 years Review source Reviewed January 2017 Ok tool, but Buyer Beware 1 I WOULD NEVER BUY FROM THEM AGAIN - BUYER BEWARE! We have a standard Google for Business domain, which they never fully integrated with. Most of their so-called tools, didn't work right and the one that did kind of work was the email monitoring, but even then, the users' email that you are monitoring is simply the tool sending you a TXT file of incoming and outgoing emails, it's can't un decrypt incoming so those are worthless, it doesn't show you attachments, etc - bottom line, I can read my users outgoing emails, but because everything is so generic and in txt files, I literally have to open EVERY SINGLE EMAIL and sort through 1/2 code and 1/2 text. Can't see the attachments referenced, etc. Expensive tool. But that's not the worst. BE AWARE - once you sign up, you pay a fee per year. 30 days prior to your subscription being renewed, you are sent an email, just like every other monthly email that is basically worthless, that reminds you they require 30-day notification for cancellation. NOTE - YOU PAY FOR THE ENTIRE YEAR AT ONCE, SO IF YOU DON'T CANCEL THAT SAME DAY AS THE NOTICE, YOU ARE STUCK WITH ANOTHER ENTIRE YEAR OF PAYMENTS. When I asked customer service about this, as I don't need the email monitoring anymore, they basically said, "oops, you missed your 30-day window, so you have to pay for the whole year now, so let's talk about more services we can provide you, aka pay for". TOTAL BS!!! FINALLY, there is ZERO place on the site to cancel your membership. You literally have to email them, provide in writing, a notice of cancellation 30 days before it is set to renew. In 2017, do we really need to write an email or send a fax to cancel a subscription? Hell, my cheaper subscription services have cancellation components built into their apps, why can't this one. Ratings Breakdown 2 Ease of use 2 Value for money 1 Customer support 2 Functionality Cons: Horrible customer service Integration with the Google Domain was poor at best Read More JR Jordan R. Verified reviewer Internet 1001-5000 employees Used weekly for more than 2 years Reviewed May 2023 Easy to get started, makes automation a breeze 4 Overall I'm happy with Bettercloud. We utilize it mostly for early lifecycle or termination events so that the menial tasks are automated and there's an audit log for each. I just wish it didn't cost so much! Ratings Breakdown 5 Ease of use 4 Value for money 5 Customer support 4 Functionality Pros: I enjoy Bettercloud's ease of use and low barrier to entry. You can started with a handful of useful workflows almost immediately, and without much training. The workflow builder is very intuitive even for folks with little to no coding experience (as long as you have a grasp on if/then statements). The older G. tools are fantastic to utilize some functionalities of Google Administration that aren't native to Google's admin portal without learning GAM. Their customer support is phenomenal, fast, knowledgable, and always a pleasure to work with Cons: The lack of a search in your workflows can be painful. If you have over 50 - 100 workflows, scrolling through each page (that are sorted alphabetically) can be a bit time consuming. The cost is also exceptionally high after a few hundred users. Their cost model of $X/user within your environment gets pricey very quickly. Read More VR Verified Reviewer Information Technology and Services 10000+ employees Used daily for more than 2 years Reviewed May 2023 Nice Tool, Needs More Cowbell 4 We have a fever, and the cure is more cowbell. Ratings Breakdown 5 Ease of use 3 Value for money 5 Customer support 2 Functionality Pros: The workflows and integrations are nice. Cons: The Google actions in the workflows are limited and the legacy Google actions are still in their own separate console that hasn't been moved over yet. Read More VR Verified Reviewer 1001-5000 employees Used daily for less than 12 months Review source Reviewed April 2018 BetterCloud, best Google support 5 BetterCloud is one, if not the best way to manage our Google Accounts Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: BetterCloud does most daily Google admin tasks from one place. BetterCloud makes it easy to reset Google passwords, update signatures, manage groups and so much more. Compared to the Google Admin Console, the interface of BetterCloud is much more user friendly. BetterCloud also integrates with other Google products, allowing administrators to update Docs, Sheets, Forms ect without ever logging into the users account. This is just the tip of the iceberg, BetterCloud makes it easy to create user accounts while applying company templates such as signatures. BetterCloud offers more complex functionality which as a user of 12 months, I haven't had to use myself yet. However, it is good to know that there is more to the product Cons: One of the cons of BetterCloud can also be considered a Pro. BetterCloud is constantly updating and adding additional features, as a result, it can be hard to keep up with recent changes Read More JR Jerin R. Verified reviewer Insurance 1001-5000 employees Used daily for more than 2 years Reviewed May 2023 BetterCloud - The simplest way to simplify your IT tasks. 5 So far the best usage has been for termination process which helped us leverage couple of IT folks and help them in utilization of various other roles. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: The best yet powerful feature is the workflow management.Various workflow may be setup based on the requirement. We use it on a daily pattern as this has now become part of our daily operations. Cons: Not much spread in India, would be nice to see the growth and opportunities in such country where IT is flourished. Read More Greg C. Verified reviewer Computer Software 2-10 employees Used daily for more than 2 years Review source Reviewed February 2019 A nice app for gsuite management 4 Ratings Breakdown 5 Ease of use 3 Value for money 3 Customer support 3 Functionality Pros: As a gsuite admin it was nice to be able to see at a quick glance if people were sharing docs or forwarding emails they shouldnt' be and to have the ability to setup alerts when it happened. It had a nice UI that made setting up and navigating these changes a breeze. Cons: They are always updating and adding new features, some are included other are pay to use type of upgrades. Same with integrations often we'd find an integration we wanted to utilize only to be told by our success manager it was considered an addon. Read More Jon S. Verified reviewer Plastics 201-500 employees Used daily for more than 2 years Review source Reviewed December 2018 Bettercloud makes GSuite Management much easier 5 We have thought of going without Bettercloud, but everytime we recognized the high value it provides - it would be tough to live without it. Ratings Breakdown 4 Ease of use 4 Value for money 4 Customer support 5 Functionality Pros: Bettercloud was a life saver when we moved over to GSuite- the Google Admin just wasn't cutting it with all the features and needs we had, but Bettercloud provides everything we need. Cons: The user interphase took a little getting used to, but once I located what I needed, it's been great Read More VR Verified Reviewer Museums and Institutions 201-500 employees Used daily for more than 2 years Review source Reviewed September 2019 Expensive & better options out there 2 \- Watch your contract. They will raise prices, sometimes double your renewal. - Make sure you give them the full 30 days if you want to cancel otherwise they will lock you in for another year. - They told me they normally don't negotiate with orgs as small as mine. Ratings Breakdown 2 Ease of use 1 Value for money 1 Customer support 3 Functionality Pros: \- Improved workflow - Great reporting - Easy deprovisions - decent alerting Cons: \- Very expensive, inconsistent pricing - Features behind industry - Clunky UI Read More Showing 1 - 10 of 27 Reviews [See All Reviews](https://www.softwareadvice.com/saas-management/bettercloud-profile/reviews/) ## Other Top Recommended IT Management Software [Freshservice](https://www.softwareadvice.com/help-desk/freshservice-profile/) **4.5** (733) Recently recommended **9** times [NinjaOne](https://www.softwareadvice.com/remote-support/ninjarmm-profile/) **4.7** (293) Recently recommended **9** times [SysAid](https://www.softwareadvice.com/crm/sysaid-it-crm-profile/) **4.5** (520) Recently recommended **4** times [ChangeGear](https://www.softwareadvice.com/it-service/changegear-profile/) **4.0** (51) Recently recommended **4** times Stuck Between Options? Our experts can help you compare BetterCloud with other top options, so you can find the best fit for your needs. ## See what companies are saying about Software Advice