Awardco vs TrueContext

RATING:

4.9

(4516)

Awardco has 4516 reviews and a rating of 4.88 / 5 stars vs TrueContext which has 264 reviews and a rating of 4.61 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.9 (4516)
4.6 (264)
Ease-of-Use
5 / 5
4.5 / 5
Value for Money
5 / 5
4.5 / 5
Customer Support
5 / 5
4.5 / 5
Functionality
5 / 5
4.5 / 5
Last Review Written
May 15, 2024
October 10, 2023
Pros/Cons
  • Pros

  • The Customer Service / Support personnel that I've interacted with via the Live Chat have been wonderful - very professional, courteous, quickly available, and always answer my questions.
  • It is very user friendly and displays the awards very nicely. Employees have been very happy with this new program.
  • Cons

  • I hate doing surveys and being asked to report.
  • We have yet to receive complaints, on our team anyway.
Read all user reviews
  • Pros

  • It is user Friendly and the forms are relatively easy to develop.
  • The ease of doing forms in the field and being able to submit them immediately while on site has been the greatest tool in making one of my monthly tasks more efficient.
  • Cons

  • The initial learning curve was challenging, and access to training material seemed weak.
  • It can be fairly inconvenient and confusing to users who do not know the ins and outs of the app.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos