EcoOnline Platform vs Cority
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
4.5 / 5
4 / 5
Value for Money
4.4 / 5
4.2 / 5
Customer Support
4.8 / 5
4.3 / 5
Functionality
4.3 / 5
4.2 / 5
Last Review Written
January 3, 2023
September 26, 2024
Pros/Cons
Pros
- An easy to use and access module with superb support if required. The team are readily available to help and all users benefit from other users experiences and upgrades.
- The rewards of using both friendly and fit for purpose systems are great; our end users are very happy with both products, reflected in their positive feedback.
- The customer service and support is excellent. The ability to schedule reports for automatic generation and other metrics are brilliant for busy managers.
Cons
- The reporting module is restricted to Administrative staff and audit scoring features are limited. Also features in some Smartforms modules are not available in other modules.
- We had a problem with operation employees making their updates at the end of their shift and what could have been a 10 user account then became 50 users at one time.
- Having to have different new chemical approvals for products which are the same but have different manufacturers has been difficult for us.
Pros
- We are self hosted so we need more help then most of Cority's other customers but their customer support has been amazing and top quality.
- The customer support has been excellent and the staff is always wonderful to deal with.
- Great company to work with, good customer service. Always impressed with the forward thinking and continued improvement and advancements.
Cons
- Not always the most intuitive user-interface. People who don't use computers regularly struggle to learn this system.
- Layouts are difficult to customize and understand.
- WPI are difficult and time consuming to upload.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
N/A
N/A
Advisor Recommendations & User Awards
FrontRunners
The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.
FrontRunners
2022
FrontRunners
2022
Advisor Recommendations
Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.
N/A
N/A
Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
