# monday CRM Software Reviews, Demo & Pricing - 2026 > Review of monday CRM Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/sales-forecasting/monday-crm-profile --- [Home](https://www.softwareadvice.com/) / [CRM Software](https://www.softwareadvice.com/crm/) / monday CRM Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/marketing/monday-crm-profile/reviews/)[Alternatives](https://www.softwareadvice.com/marketing/monday-crm-profile/alternatives/) # monday CRM 2026: Benefits, Features & Pricing Wondering if monday CRM is right for your organization? Our CRM Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pros and Cons - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview monday CRM 4.7 [(463)](https://www.softwareadvice.com/marketing/monday-crm-profile/reviews/) FrontRunner 2026 Pricing Starting at $12.00 per month ### About monday CRM monday CRM is a sales platform that helps businesses streamline sales cycle. The platform caters to a range of industries, such as real estate, software and IT services, media and communications, manufacturing, financial services, consumer goods, and healthcare services. The platform offers advanced AI capabilities to boost sales team productivity. It can automatically generate tasks, compose and rephrase emails, create content, and build complex formulas without the need for development help. The platform is also highly customizable, allowing users to tailor the sales pipeline to the unique workflow by editing deal stages, adding columns, and managing multiple pipelines simultaneously. monday CRM provides one-click automations for repetitive sales tasks, such as lead assignment, setting reminders, and email tracking. The platform also integrates with various business tools, bringing essential data and processes into one centralized platform. Additionally, the mobile app enables users to manage the sales pipeline on-the-go, with features, including logging calls, checking reports, and adding new activities. Wondering if monday CRM is right for your organization? Our CRM Software selection experts can help you in 15 minutes or less. ## monday CRM User Interface ## Popular monday CRM Alternatives Main Product monday CRM 4.7 [(463)](https://www.softwareadvice.com/marketing/monday-crm-profile/reviews/) Ratings Breakdown - 4.67Ease of use - 4.50Value for money - 4.57Customer support - 4.52Functionality Pricing Starting at $12.00 per month Get Price Alternative Product [Salesforce Sales Cloud](https://www.softwareadvice.com/product/2764-Salesforce/) 4.4 [(18785)](https://www.softwareadvice.com/product/2764-Salesforce/reviews/) Ratings Breakdown - 3.99Ease of use - 4.05Value for money - 4.13Customer support - 4.38Functionality Pricing Starting at $25.00 per month Get Price Alternative Product [HubSpot CRM](https://www.softwareadvice.com/product/1854-HubSpot-CRM/) 4.5 [(4465)](https://www.softwareadvice.com/product/1854-HubSpot-CRM/reviews/) Ratings Breakdown - 4.38Ease of use - 4.29Value for money - 4.39Customer support - 4.36Functionality Pricing Starting at $20.00 per month Get Price Alternative Product [Zoho CRM](https://www.softwareadvice.com/crm/zoho-crm-profile/) 4.3 [(6978)](https://www.softwareadvice.com/crm/zoho-crm-profile/reviews/) Ratings Breakdown - 4.15Ease of use - 4.29Value for money - 4.08Customer support - 4.27Functionality Pricing Starting at $14.00 per month Get Price Alternative Product [Bigin by Zoho CRM](https://www.softwareadvice.com/crm/bigin-by-zoho-crm-profile/) 4.7 [(733)](https://www.softwareadvice.com/crm/bigin-by-zoho-crm-profile/reviews/) Ratings Breakdown - 4.75Ease of use - 4.73Value for money - 4.49Customer support - 4.50Functionality Pricing Starting at $7.00 per year Get Price Alternative Product [HubSpot Sales Hub](https://www.softwareadvice.com/crm/hubspot-sales-profile/) 4.5 [(501)](https://www.softwareadvice.com/crm/hubspot-sales-profile/reviews/) Ratings Breakdown - 4.39Ease of use - 4.20Value for money - 4.43Customer support - 4.44Functionality Pricing Starting at $15.00 per month Get Price ## monday CRM Pros and Cons We analyzed 463 verified reviews for monday CRM to find out what actual users really think. Select to learn more Intuitive Interface And Onboarding monday CRM offers a visually intuitive, user-friendly interface that makes it easy for teams to organize contacts, track tasks, and collaborate. Quick onboarding, helpful support resources, and simple navigation help users of all skill levels get started and stay productive. Streamlined Workflow Management Tools The platform enables teams to build, automate, and refine workflows for strategic planning and daily operations. Customizable boards, process automation, and integration options help users map out, track, and optimize business processes for greater efficiency and visibility. Flexible Templates And Personalization With monday CRM, users can tailor dashboards, boards, and workflows to fit their business needs. The platform provides a wide range of templates and customization options, allowing teams to easily adapt layouts, processes, and data fields for any industry or workflow. Cost Challenges For Small Teams Pricing for monday CRM can be high, especially for small businesses or solo users. Limited basic plans, costly add-ons, and per-user fees often require upgrades, making it difficult for smaller organizations to access full features without a significant budget. ## monday CRM Pricing and Plans Starting price: $12.00 per month Free Trial Free Version Basic $12.00 per user, per month Plan includes: - Customizable pipelines - Unlimited contacts - Unlimited boards - Templates - iOS & Android app - Create a dashboard based on 1 board Standard $17.00 per user, per month Plan includes: - Advanced account, contact, & deal management - 2-way email integration with Gmail and Outlook - Activity management - Quotes & invoices - Merge duplicate data - Custom CRM automations (250 actions per month) - Custom CRM integrations (250 actions per month) - Create a dashboard that combines 5 boards - AI email generator Pro $28.00 per user, per month Plan includes: - Sales forecasting - Email tracking & automations - Google Calendar sync - Sales analytics - Customizable email signatures - Custom CRM automations (25,000 actions per month) - Custom CRM integrations (25,000 actions per month) - Create a dashboard that combines 10 boards - Email templates with custom parameters - Mass emails Read More Enterprise Pricing available upon request Plan includes: - Lead Scoring - Mandatory Fields - Team Goals - Advanced Analytics (Up to 50 Dashboards) - Account Management - Documents For Sales - Enterprise-Scale Automations & Integrations - Enterprise-Grade Security & Governance - Multi-Level Permissions - HIPAA Compliance Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## monday CRM Features - Popular features found in CRM Calendar Management Customer Journey Mapping Email Management Quotes/Estimates Reporting/Analytics Sales Pipeline Management Segmentation Task Management Territory Management Workflow Management - More features of monday CRM Activity Dashboard Activity Tracking AI Copilot Alerts/Notifications API Appointment Management Calendar/Reminder System Calendar Sync Campaign Management Client Tracking Collaboration Tools Communication Management Contact Database Contact Management Content Management CRM Customer Database Customer Engagement Customer History Customizable Fields Customizable Reports Customizable Templates Dashboard Data Import/Export Data Security Deal Management Document Management Document Storage Donor Management Drag & Drop Email Marketing Email Templates Email Tracking For AEC Industry Forecasting For Financial Institutions For Healthcare For Mac Devices For Nonprofits For Real Estate For Sales Teams/Organizations For Small Businesses Generative AI Interaction Tracking Internal Chat Integration Lead Assignment Lead Capture Lead Generation Lead Management Lead Qualification Lead Scoring Lead Segmentation Marketing Automation Meeting Management Mobile Access Mobile App Multi-Channel Communication Onboarding Opportunity Management Performance Management Performance Metrics Pipeline Management Prioritization Project Management Project Tracking Reminders Reporting & Statistics Sales Activity Management Sales Forecasting Sales Onboarding & Training Sales Reports Sales Trend Analysis Search/Filter Social Media Integration Task Scheduling Template Management Templates Third-Party Integrations Usage Tracking/Analytics ## monday CRM Integrations Gmail Integration rated 4.2 from 35 reviews Slack Integration rated 4.8 from 11 reviews Google Calendar Integration rated 4.6 from 11 reviews Mailchimp Integration rated 4.7 from 11 reviews Zapier Integration rated 4.9 from 10 reviews Google Drive Integration rated undefined from -1 review See all 26 integrations ## monday CRM User Reviews Overall Rating 4.7 Ratings Breakdown 5 73% 4 24% 3 2% 2 1% 1 0% Secondary Ratings Ease of Use 4.7 Value for money 4.5 Customer support 4.6 Functionality 4.5 Ashley N. Verified reviewer Marketing and Advertising 2-10 employees Used daily for less than 6 months Reviewed April 2026 A great product to grow with 4 I am building out a monday CRM account for the first time using the preset workspace, but am running into some key areas that I will need to work on further for it to work for a certain use case. Ratings Breakdown 3 Ease of use 4 Value for money 4 Customer support 3 Functionality Pros: The core monday user interface and clean workspace set ups are always key to why I like the platform so much. Having the Leads, Contacts, and Accounts are great levels to view. Cons: A few of the preset functionalities have a few gaps. (When mporting leads from another platform, the creation log cannot backlog the original data, making it difficult to move forward using that feature). A few other areas that didn't work well for me initially (clicking the create contact button removed the lead from that board, but I would like to be able to see an all time number of leads for tracking and reporting). Read More SG Simran G. Verified reviewer Real Estate 11-50 employees Used daily for less than 2 years Reviewed April 2026 Plug & Play for a CRM, and it's the one you never knew you needed. 5 So easy to use and definitely the system we didn't know we needed but are ever grateful we picked up and implemented! From start to finish we've slowly started bringing over our departments onto CRM - starting with customer success into sales & services and now events, it's honestly changed the way we operate our business and given us the chance to create visibility in areas that were siloed previously and allow us to join the dots up together much cleaner. Ratings Breakdown 5 Ease of use 4 Value for money 5 Customer support 5 Functionality Pros: Incredibly easy to set up - within the space of 1 day you can quickly find your feet around monday crm and get it off the ground and in use, which doesn't often feel easy to do with CRM systems. Bringing it into play loads in default boards into your workspace so you can hit the ground running - but can also still copy and move existing boards from work management across should you still need them too. The way the preset boards work mean automations and functionality is already set up for you so you don't have to spend any time trying to change the configuration or making the boards 'talk' to one another as connect columns are already added in. Huge added bonus is the monday.com app and the way crm works on there - tap onto contacts phone numbers to call them straight away and then use the app to summarise your calls and notes in one place without it requiring any additional laptops or devices to do the job. The dashboards and reporting side of it vs work management also takes an upgrade by adding in gauge widgets and funnels to showcase conversion, which definitely helps to highlight your deals more clearly to anyone who needs to know. Mass emailing is probably the biggest cherry on top - where you can create templated emails to send out to your leads/contacts at any point just through bulk select, still be able to pull in personalisation columns and make sure that each contact will only see the email was sent to them only. Combine that with sequences, and you've got yourself full comms communication with your contacts and accounts without needing to open outlook or gmail separately, and you can still view all the emails in overview widget (emails & activities which feels like it takes a huge upgrade in crm), and track meetings etc in the activities board so team leads and managers can keep an eye on workload and team capacity in a way that's meaningful to sales/customer success teams. There's plenty to highlight in more detail including the quotes/invoices template too which saves us on a daily basis and is much easier to track than how we used to in work management! Cons: The recent change that's been made to reduce how many contacts can be mass emailed since bringing in monday campaigns was a bit of a downside for us, however we still have workarounds with sequences, and if anything - means we streamline our comms to be more effective and targeted rather than blanket emails. Reasons for choosing monday CRM Hubspot felt incredibly expensive in comparison to monday.com, and where we were already using work management, we wanted to keep our techstack low and explore what else monday had to offer so there wasn't a need to create too much work to be able to use the system and have a crm that was ready to be used. Read More VR Verified Reviewer Writing and Editing Self-Employed Used weekly for less than 12 months Review source Reviewed April 2026 Still a Great Platform to Keep Everything in One Place! 5 Once you get past the initial setup and figure out how you want things organized, it runs pretty smoothly. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Monday integrates with tools I already use, like Gmail and Slack, so it fits right into my workflow without a lot of extra steps. The platform keeps getting updated, which is always a good sign. Cons: Some of the features you'd expect to just be there are locked behind higher pricing tiers, which adds up fast depending on how many people are using it. Read More SE Sandy E. Verified reviewer Financial Services 11-50 employees Used daily for less than 2 years Reviewed April 2026 CRM - molded to our own unique shape! 5 Overall, it's the best I have seen for "any business" use. It is customizable like all things Monday.com, which is why I love Monday. Instead of fitting a square peg into a circular hole, we get to mold it to our unique shape! Ratings Breakdown 4 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: I love that it links and works seamlessly with Monday.com's work management platform, so we can very easily convert leads that are won over to project management seamlessly! Cons: I am not a huge fan that some features don't cross over between the two platforms of the CRM and work management, and also, I do wish that it was easier to add standard columns. Reasons for choosing monday CRM Seamlessness & customizability to be sure! Reasons for switching to monday CRM We were growing too big for Hubspot's free plan, and their paid plan was so much money that we decided to shop around. Read More OP Onuora P. Verified reviewer Automotive 11-50 employees Used monthly for more than 2 years Reviewed May 2026 monday CRM Makes Client Management Simple 5 Overall, it’s been a big upgrade for how I manage clients and projects. The interface is clean and intuitive, and I can keep everyone in the loop without switching tools. It’s especially helpful when you’re juggling multiple stakeholders or managing different stages of a project within your CRM. I’d definitely recommend it to anyone who wants more visibility and control over their customer journey. Ratings Breakdown 5 Ease of use 5 Value for money 4 Customer support 4 Functionality Pros: I love how easy it is to track leads, deals, and follow‑ups in one place while still keeping everything tied to my projects. The visual boards and simple drag‑and‑drop make it quick to update statuses, assign tasks, and see who’s responsible for what. It feels like a CRM that was built for people who care about workflow, not just sales numbers. Cons: Sometimes the setup can feel a bit “blank canvas” if you don’t know exactly how you want to structure your pipeline. It takes a little time to design your perfect view, but once it’s done everything flows smoothly. Read More DM Desiree M. Verified reviewer Information Technology and Services 2-10 employees Used daily for more than 2 years Reviewed April 2026 mondayCRM Feedback 5 Overall, I love it and recommend it for most companies that are starting with monday.com The email functionality that it adds is great! Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Easy setup for basic configurations, the templated boards get you up and running quickly without needing to build from scratch, which is great for teams that want to hit the ground running. Mass email - You can select all the contacts you need and send a single email that pulls in personalized data directly from the board. Email tracking gives you visibility into when recipients open and click, which is great. Native integration with both Google and Outlook makes it easy. Workflow and automation capabilities let you build out repeatable processes, from lead assignment to follow-up sequences to stage progression. Cons: If you have one contact tied to multiple deals, the email history surfaces across all related deals. That means an email about Deal A will also show up under Deal B and Deal C if the same contact is linked, which can create confusion for reps trying to track deal-specific communication. It makes it harder to keep conversations cleanly scoped to the deal they actually belong to. Read More SC Starla C. Verified reviewer Market Research 2-10 employees Used daily for more than 2 years Reviewed April 2026 Excellence in Adaptation 5 I love monday CRM, I have used it for over 3 years and have found that it is the best platform to track and automate all that I do. The fact that it is able to grow and change at the same pace my work does, it an incredible benefit. Ratings Breakdown 4 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: I appreciate that monday CRM is customizable with a friendly user interface. Many CRM platforms feel too rigid and don't allow for near as much adaptation as needed when scaling from its original purpose. I also really love the ability to track and visualize data through as microscopic of a lenses as needed with the use of custom filters and settings. Cons: monday CRM is incredibly customizable, which is a fantastic feature for scaling and personizing your processes. However, that level of customization, can feel overwhelming and like it comes with confusing guardrails. This can lead to initial frustration in setting up processes, and a long onboarding timeframe. Also the ability to have boards that allow you to track multiple levels of subitems currently feel very limiting as a feature. Read More PK Patrick K. Verified reviewer Construction 11-50 employees Used weekly for more than 2 years Review source Reviewed May 2026 my monday CRM 5 A massive boost in motivation to track my sales. The tool makes client management almost playful, which prevents me from letting my follow-ups drag and directly boosts my commercial efficiency. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: I have tested several customer relationship management tools, but this one really stands out for its colorful and ultra-visual approach. What I love is how easily I can design my sales pipelines. I can see in a flash where my prospects stand thanks to interactive status buttons ("To follow up", "In negotiation", "Won"). The internal automations are childishly simple to set up: for example, as soon as a contract changes status, an automatic email is sent or a task is created for my team. Cons: Although the tool is extremely appealing at first, the pricing structure can quickly become prohibitive for a small structure as you add more collaborators. I have also noticed that when you start handling data tables containing hundreds of rows of contacts, the display tends to slow down slightly on standard web browsers. Read More LM Leanne M. Verified reviewer Construction 201-500 employees Used daily for more than 2 years Reviewed April 2026 Great Project Management Tool 4 Time saving, really helpful for process management and adding the special steps and follow ups into a process that make a big difference. Ratings Breakdown 5 Ease of use 4 Value for money 5 Customer support 4 Functionality Pros: Monday.com has automations and AI that cut down on the bureaucracy within project management. It save time and cuts out human error or missed steps. Cons: i would like there to be more templates and Use cases. If you can imagine it, you can do it but sometimes you need some inspiration to start with. Read More AR Anais R. Verified reviewer Marketing and Advertising 2-10 employees Used weekly for less than 6 months Reviewed April 2026 Flexibility for the Win! 4 Overall, it’s been a really valuable tool for organizing work and improving visibility across teams. It works especially well for managing projects and workflows in one place. While there’s a bit of a learning curve to unlock its full potential, once it’s set up properly it becomes a strong system that supports day-to-day operations and team collaboration. Ratings Breakdown 5 Ease of use 4 Value for money 4 Customer support 4 Functionality Pros: The flexibility is the biggest strength. You can customize boards, workflows, and automations to fit almost any process, which makes it really adaptable for different teams. The interface is also very visual and intuitive, so it’s easy for teams to adopt and understand quickly. Integrations and automation capabilities help reduce manual work and keep things moving efficiently. Cons: Some of the more advanced features can be hard to set up without trial and error, especially when it comes to automations, dependencies, and more complex workflows. There are also limitations in certain areas that require workarounds, which can be frustrating. Reporting and dashboards can feel a bit limited unless you invest extra time building them out. Reasons for choosing monday CRM I already have Monday for work management Read More Showing 1 - 10 of 463 Reviews [See All Reviews](https://www.softwareadvice.com/marketing/monday-crm-profile/reviews/) ## monday CRM Popular Comparisons [Salesforce Sales Cloud vs monday CRM](https://www.softwareadvice.com/compare/2764-Salesforce/vs/348745-monday-crm/)[HubSpot CRM vs monday CRM](https://www.softwareadvice.com/compare/1854-HubSpot-CRM/vs/348745-monday-crm/)[Zoho CRM vs monday CRM](https://www.softwareadvice.com/marketing/monday-crm-profile/vs/zoho-crm/)[Bigin by Zoho CRM vs monday CRM](https://www.softwareadvice.com/crm/bigin-by-zoho-crm-profile/vs/monday-crm/)[HubSpot Sales Hub vs monday CRM](https://www.softwareadvice.com/crm/hubspot-sales-profile/vs/monday-crm/)[Kylas Sales CRM vs monday CRM](https://www.softwareadvice.com/marketing/kylas-profile/vs/monday-crm/)[Ploomes CRM vs monday CRM](https://www.softwareadvice.com/compare/348745-monday-crm/vs/449937-Ploomes/)[Dynamics 365 vs monday CRM](https://www.softwareadvice.com/compare/106335-Dynamics-365/vs/348745-monday-crm/)[EngageBay CRM vs monday CRM](https://www.softwareadvice.com/crm/engagebay-profile/vs/monday-crm/)[Odoo vs monday CRM](https://www.softwareadvice.com/marketing/monday-crm-profile/vs/odoo/)[Insightly vs monday CRM](https://www.softwareadvice.com/compare/2667-Insightly/vs/348745-monday-crm/)[Act! vs monday CRM](https://www.softwareadvice.com/crm/act-crm-profile/vs/monday-crm/) [Compare All Alternatives](https://www.softwareadvice.com/marketing/monday-crm-profile/alternatives/) ## Other Top Recommended CRM Software [Claritysoft CRM](https://www.softwareadvice.com/crm/claritysoft-profile/) **4.5** (251) Recently recommended **116** times [Salesforce Sales Cloud](https://www.softwareadvice.com/product/2764-Salesforce/) **4.4** (18785) Recently recommended **112** times [HubSpot Sales Hub](https://www.softwareadvice.com/crm/hubspot-sales-profile/) **4.5** (501) Recently recommended **77** times [LeadMaster](https://www.softwareadvice.com/landing-page/leadmaster-crm-profile/) **4.1** (36) Recently recommended **65** times Stuck Between Options? 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