--- title: "TimeForge Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of TimeForge. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if TimeForge is a good fit for you!" source_url: "https://www.softwareadvice.com/sales-forecasting/timeforge-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Restaurant Scheduling Software](https://www.softwareadvice.com/hr/restaurant-scheduling-comparison/) / [TimeForge](https://www.softwareadvice.com/sales-forecasting/timeforge-profile/) / TimeForge Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/sales-forecasting/timeforge-profile/) Reviews # TimeForge User Reviews ## Reviews summary - Overall rating: 4.8/5 - Total reviews: 45 ### Secondary ratings - Ease of use: 4.8/5 - Customer support: 5.0/5 - Value for money: 4.8/5 - Functionality: 4.6/5 ### Rating distribution - 5 stars: 36 reviews (80%) - 4 stars: 7 reviews (16%) - 3 stars: 2 reviews (4%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ### Most mentioned pros - Employee Scheduling can be complex to set-up, on-board and train users to use, but the Team at TimeForge knows retail, designed the system for retail users to be easy to use and the schedules are very accurate. When I compared the features, functions, on-boarding Support and cost... - We slowly added more functionality to the system while training managers. - The interface is easy to use and the app fits in with the evolution of scheduling. ### Most mentioned cons - Teams remark on the interface, otherwise uncluttered, sometimes appearing clumsy in doing large-scale edits or complex scheduling, sometimes taking a while to update shift changes in active departments. - It is not that I don't like TimeForge; compared to the previous platform that I used, TimeForge does not have a free job ad account or integration. - There is no API yet (it is coming) so makes integration a little clunky. ## TimeForge customer reviews Showing reviews 1-25 of 45 (page 1). ### My experience using Timeforge for a year - Overall rating: 5/5 - Reviewer: Julia S. - Verified reviewer: Yes - Industry: Retail - Company size: 51-200 employees - Product usage: Used weekly for less than 2 years - Reviewed: March 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Our relationship with TimeForge is great, I really do appreciate the quick response time and thorough help we get from our representative, [sensitive content hidden]. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I especially appreciate the customer service experience from Timeforge. I always get a speedy response and know I can rely on our representative at Timeforge and depend on him to answer any questions or solve any issues that arise. #### Cons I wish that Timeforge and ADP were one complete software that could speak to each other rather than having to upload a file from Timeforge into ADP and having to ensure that everything flows smoothly from one software into the other. #### Vendor response It's our pleasure to serve you, Julia! We're glad to hear that after a year, we're still delivering the quick turnaround times and thorough support you've come to expect. We'll keep doing our best! Replied April 2023 --- ### Training to trainers - Overall rating: 5/5 - Reviewer: Anna D. - Verified reviewer: Yes - Industry: Restaurants - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: August 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Carlos took time to ensure we understood each steps. He did not rush us through anything. If he had questions, he reached out while we were still on our call to get us the answers we needed. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros During our train the trainer, Carlos gave us one to one support. Carlos took the time to listen to our concerns and worked with the rest of team to ensure we got the answers that we needed. #### Cons I have not run into any cons at this time. If Carlos didn't know the answer, he always looked into it and found the answers that we needed. #### Reasons for switching to TimeForge The powers that be, felt that we were not getting the reporting that they wanted. #### Vendor response Thanks so much for your kind review, Anna! We're very glad to hear about your positive experience, and we're here for you if you need anything in the future. :) Replied September 2026 --- ### Saves time! - Overall rating: 3/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Telecommunications - Company size: 51-200 employees - Product usage: Used weekly for less than 2 years - Reviewed: November 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Love that it makes employee scheduling easier and less time consuming than doing it manually. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros It saves time for typical HR tasks such as scheduling and time management. #### Cons Dislike that it has very limited access through mobile. #### Vendor response Thanks so much for taking the time to leave a review of TimeForge! We took your feedback into account over the past several versions of our applications and we'd love for you to give us another shot. We think you'll love the mobile responsiveness of the platform these days, but would appreciate any feedback you've got - customers like you are what makes us better! Thanks again. Replied August 2021 --- ### Best Affordable Plans - Overall rating: 5/5 - Reviewer: Ximena G. - Verified reviewer: Yes - Industry: Consumer Goods - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: June 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. My overall experience was simple and easy. The representative was super friendly and didn't mind all the questions I had regarding the program. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros I appreciated how quickly we received our equipment in order to start our implementation process. We also had swift replies on our emails, and they found affordable solutions for my needs, such as scheduling, payroll, and having a clock in system. #### Cons I disliked how often we had to have meetings, I think it's easier for me to set one or two days aside to cover the whole app, instead of short meetings where I have to assist once a week as someone with a lot on their plate. #### Reasons for choosing TimeForge Too expensive and less updated look and features. #### Vendor response Thanks so much for the feedback, Ximena! We're glad to hear you had an easy implementation experience. I've passed your notes on to the team so we can improve our meeting cadence in the future for customers like you. Replied September 2026 --- ### TimeForge is awesome - Overall rating: 5/5 - Reviewer: Q Doh P. - Verified reviewer: Yes - Industry: Retail - Company size: 11-50 employees - Product usage: Used daily for free trial - Reviewed: March 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, the experience was great. [sensitive content hidden] took time with us to get us up to speed and took care of all the concerns and bugs. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Value for Money, Customer Support, White-glove service, Ease of use, Scheduling, Clock In and Out, On-boarding. Integration with RMH for Sales. #### Cons It is not that I don't like TimeForge; compared to the previous platform that I used, TimeForge does not have a free job ad account or integration. With the previous ones, they posted to several job sites when we have a job opening under their account. #### Reasons for switching to TimeForge TimeForge offered better pricing with comparable abilities #### Vendor response Thanks so much for your feedback, Q Doh! We're happy to hear that the experience overall has been great. Regarding your concern about job ads: TimeForge supports recruiting through a built-in job board that can be embedded on any website. It also does automatic distribution to Careerjet and has an Indeed-compatible job feed. Our team would be happy to review any of these pieces with you at your convenience so that you can get the most value from our product. Replied March 2026 --- ### Makes Life Easier for Mid-Size Family Business - Overall rating: 5/5 - Reviewer: Jess G. - Verified reviewer: Yes - Industry: Retail - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review. It has made us more organized and efficient and helped us to keep in touch with our employees easily. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Employees can see their schedule and request time off and paid time off from their app. Managers have employee contact info at their fingertips without seeing other sensitive info. Exports hours easily to our payroll provider. Automatically tracks, deducts, and reloads PTO on employee's anniversary date by employee classification. #### Cons I would like the fields to be wider in employee information tab so I can see all the info better. #### Reasons for choosing TimeForge Far more features and PTO tracking capabilities. Ability to use any payroll provider I want so if I choose to switch payroll providers, my employees don't even notice, they continue to use Timeforge. #### Vendor response Thank you so much for taking the time to leave a review, Jess! I've passed your suggestions on to our development team, but in the meantime, we just want to say that we appreciate your feedback, and we're glad to hear that TimeForge has been a worthwhile investment for your organization. Replied June 2023 --- ### Flight 509 Review of TimeForge - Overall rating: 5/5 - Reviewer: Rick A. - Verified reviewer: Yes - Industry: Entertainment - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: March 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. See above. It's just a great company to work with. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The representative assigned to assist us with implementation was amazing. He was attentive to our needs and pleasant to work with. He always had an answer for us promptly. We currently have a number of vendors that we are working with, and TimeForge is by far the best. The interface is easy to use and the app fits in with the evolution of scheduling. It does not require a great deal of explanation and is well received. The option to swap shifts is very convenient. #### Cons No integration with our sales program, so some options are rendered useless. No Quickbooks export file #### Reasons for switching to TimeForge Features of Time Forge were superior to most products. #### Vendor response Thank you so much for leaving us a review, Rick! We're humbled by the praise and so pleased we were able to exceed your expectations during implementation. Please don't hesitate to let us know if there's anything we can do for you going forward - when you win, we win. :) Replied March 2024 --- ### Information Systems - Overall rating: 5/5 - Reviewer: Clay L. - Verified reviewer: Yes - Industry: Supermarkets - Company size: 1001-5000 employees - Product usage: Used daily for less than 12 months - Reviewed: May 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, our experience has been very good. We are still working on utilizing and implementing the more advanced features of TimeForge and look forward to benefits they will bring. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros TimeForge has an abundant feature set and there is a solution for pretty much any labor management issue we face. They also have an API that has been extremely helpful. The support team at TimeForge is top notch and readily available to assist with any problems we face. They also have multiple methods of clocking in and out, which I underrated at first. During implementation, we decided to use the computer timeclock at one location. Setting it up and using it was very easy. #### Cons Not necessarily a con, but sometimes the customizability can be a little overwhelming. The level of customizability is a pro, it can just take a little bit to get a full understanding. #### Vendor response Thanks so much for the detailed review, Clay! We get that the customization can be a little overwhelming at times and will see what we can do to make the process smoother for multi-location businesses. Glad to hear that the experience has been very good overall! Replied September 2026 --- ### Happy Customer! - Overall rating: 5/5 - Reviewer: Scott B. - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 201-500 employees - Product usage: Used daily for less than 12 months - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. It has been a pleasent and valued ecperience. We have several partners contributing to our tech stack none have been better and doi g what they said they we do and supporting us throughout the integration and utilization. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The product is strong and performs as promised. The support theyve provoded has been even better in area products and companies all to often uver promise, under deliver, and desert you once they have your business. #### Cons I have to pay for it, lol. We are excited about future plans to allow team members to communicate with one another more directly than they can now. #### Vendor response Thanks for your wonderful feedback, Scott! We work hard to be a good vendor/partner, so it's always very gratifying to be acknowledged for it. Looking forward to our continued partnership! Replied September 2026 --- ### Carlos was the best - Overall rating: 5/5 - Reviewer: Imani M. - Verified reviewer: Yes - Industry: Hospitality - Company size: 11-50 employees - Product usage: Used weekly for less than 6 months - Reviewed: May 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. It was a great experience, the program is extremely easy to use. It keeps me organized and I couldn’t ask for a better experience. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The customer service that Carlos provided. He helped make scheduling so easy. He responded in a timely manner and was so helpfully! #### Cons I liked everything, there wasn’t one thing that was confusing and everything was maintained in a timely manner #### Vendor response Imani -- thank you for the feedback! I've shared your kind words with the team, and it made their day. :) Replied September 2026 --- ### You dont need anything else when you have TIme Forge - Overall rating: 5/5 - Reviewer: Jeremy L. - Verified reviewer: Yes - Industry: Restaurants - Company size: 1001-5000 employees - Product usage: Used daily for less than 6 months - Reviewed: March 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. My experience has been great. [sensitive content hidden] and his team have been awesome in making sure that we have been taken care of and learning everything that we need to learn to become TF masters. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros TimeForge allows a user to use Time Forge in their own way. No two people are going to use TF the same because of the variety of options in reporting, viewing, schedule writing and others. #### Cons The app. This app is very basic in it's functionality and doesn't allow you to do much without the aide of the online interface. #### Vendor response We appreciate the feedback, Jeremy! We're working to improve our Manager mobile app based on user feedback like yours. If you have any specific thoughts on functionality, please don't hesitate to reach out to us - we'd be glad to hear more! Replied April 2023 --- ### TimeForge-RPCS, INC. - Overall rating: 4/5 - Reviewer: Emily S. - Verified reviewer: Yes - Industry: Wholesale - Company size: 201-500 employees - Product usage: Used daily for less than 6 months - Reviewed: November 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I would describe my overall experience with TimeForge as a wonderful experience. They have been extremely patient with us. They were also very personable and found the needs specific to us. I feel we now have a relationship with the TimeForge team. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros What I have liked the most about this software so far, would be the customer service given by [SENSITIVE CONTENT]. A feature I like about the software itself, is how organized it is. it is easy to find what I am needing. #### Cons Something I have liked least about this software, is when I am under a store, and it save, and it takes me back to store 2. Sometimes it does other features similar to my example. #### Reasons for choosing TimeForge I am not sure. #### Reasons for switching to TimeForge I am not entirely sure. #### Vendor response Hi, Emily! Thank you so much for taking the time to leave a review. We're so glad to hear that you've had a wonderful experience with us! Regarding the issue you described - I forwarded it to our support team, and they'll be reaching out to you soon to get a little more info on what you're experiencing. We definitely want the app to be as smooth as possible for you. Thanks again! Replied December 2022 --- ### TimeForge for the win! - Overall rating: 4/5 - Reviewer: Mara F. - Verified reviewer: Yes - Industry: Restaurants - Company size: 501-1000 employees - Product usage: Used daily for less than 6 months - Reviewed: January 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. The TimeForge team has been amazing and very supportive. They truly understand the needs of a restaurant company. We had a very tight timeline to make some big transitions and they have been with us every step of the way. SHOUT OUT to [SENSITIVE CONTENT] from the implementation team - he has worked tirelessly to make stuff happen, come up with creative solutions and help us make strategic decisions. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros labor optimization, ats and onboarding in one place, employee profiles, employees can re set their own passwords, multiple scheduling functions to support fair work week, lots of customization options to fir our business needs. #### Cons There is no API yet (it is coming) so makes integration a little clunky. #### Vendor response Thank you so much for your feedback, Mara! We're glad we were able to pull through for you, and we'll keep doing our best to provide top-notch support. :) Replied April 2023 --- ### Best service! - Overall rating: 4/5 - Reviewer: Tom D. - Verified reviewer: Yes - Industry: Hospitality - Company size: 11-50 employees - Product usage: Used weekly for less than 12 months - Reviewed: October 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Very good! TimeForge is now our recommended time keeping software for our franchisees #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The service and support are the best I've experienced. The software is very user friendly #### Cons I have to get used to the reporting formats #### Reasons for switching to TimeForge Support was poor, slow to get anything customized. #### Vendor response Hi, Tom! Thank you so much for your kind words about our team and our product. We're grateful for your feedback, and we're so happy to hear that you're pleased with our service and support, as we always strive to provide the best customer service possible. I'll be sure to pass your compliments on to the team, and if there's anything we can do to help you on the reporting side, please don't hesitate to let us know. We're here for you. Replied October 2022 --- ### TimeForge - Overall rating: 5/5 - Reviewer: Tom V. - Verified reviewer: Yes - Industry: Supermarkets - Company size: 201-500 employees - Product usage: Used other for more than 2 years - Reviewed: August 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Great experience and company. [SENSITIVE CONTENT] and team are always available to help us improve our use of the tools. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We like the integrated scheduling which allows us to better control our labor costs. #### Cons We have no complaints. We are beginning to dive deeper into more things this software can do for us. #### Vendor response Tom - thank you so much for the kind words! We so appreciate the feedback and look forward to continuing to serve you and your team. As always, please don't hesitate to reach out if there's anything more we can do for you. Replied August 2021 --- ### Automates payroll and scheduling for chemical services. - Overall rating: 5/5 - Reviewer: Juan S. - Verified reviewer: Yes - Industry: Chemicals - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. TimeForge simplified team schedule and payroll tracking, enabling Quimainca's managers to maintain shifts in order and reduce hand errors for enormous industrial teams. #### Ratings breakdown - Ease of use: 4/5 - Functionality: 5/5 #### Pros TimeForge payroll and scheduling features are easy to use, track employees' hours easily, and have supportive assistance that eliminates day-to-day drudgery. #### Cons Teams remark on the interface, otherwise uncluttered, sometimes appearing clumsy in doing large-scale edits or complex scheduling, sometimes taking a while to update shift changes in active departments. #### Vendor response Thank you so much for your review, Juan! We appreciate your feedback - not just that we're helping with scheduling and payroll tracking, but the areas for improvement you pointed out, too. Replied September 2025 --- ### Timeforge - Use them... The Best - Overall rating: 5/5 - Reviewer: Mark E. - Verified reviewer: Yes - Industry: Computer Software - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: February 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Wonderful. Their platform and people are the best. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros All the employees are top notch and knowledgeable. Wonderful to work with . #### Cons Wish I knew about them sooner. Their platform is easy to use and very complete. Totally meets and exceeded our expectations. #### Vendor response Wow, thanks so much, Mark! We're delighted by this feedback and will keep doing our best to provide top-notch support. Replied September 2025 --- ### Much needed system to manage employees & payroll in today's business world - Overall rating: 5/5 - Reviewer: Ronni C. - Verified reviewer: Yes - Industry: Retail - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: December 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. The process has taken several months to complete, but it was needed to understand all the steps and to not overwhelm the managers and the employees.....and myself honestly. I had weekly web meetings with [sensitive content hidden] and he was great. We started with just having the employees get accustomed to the new time clock. For a few weeks they clocked into the old time clocks and the new fingerprint based clocks from TimeForge. We slowly added more functionality to the system while training managers. Managers now have more information at their fingertips in order to make the best decisions for the business based on historic and real time data. It cuts the time down needed to do the mundane tasks that were taking up too much time in the past. Anytime we had questions or asked if the system could do a specific function, [sensitive content hidden] had an answer and showed us how to access it. There are so many reports and functions available to us now. We can make real time decisions to make the best use of our time and labor hours. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros TimeForge allows us to manage our scheduling, employee attendance, employee requests off, real time labor percentages, and sales projections all in one system. Our manager time needed to complete all of this is being reduced as the managers become more comfortable and knowledgeable with the system. We are coming from an old school time clock system where employees used time cards to punch in and out. The managers then had to put all of the times, some of which would need correction or more explanation to get the correct time, into an excel spreadsheet which was emailed to me so payroll could be completed. Scheduling was either handwritten or done on an excel spreadsheet every week. With TimeForge, everything can be monitored in real time. Since it's web based, administrators can access each location and work in the system and pull payroll independently of manager assistance. The employees also have access to a phone app where they can access their weekly schedule, request time off, and request a shift swap (with manager approval). #### Cons Initially, what I was worried about was the cost. While we did have a discount because we are members of Associated Wholesale Grocers, being an independent grocer in rural areas makes any extra costs a deterrent as an owner. However, once I completed the training process with [sensitive content hidden] (who was wonderful) and the managers were trained, we will pay for the service with the savings in my and the managers' time and with the increased real time data available to use labor hours when they are actually needed. What started out as a "con" has turned into a "pro" with measurable savings. #### Vendor response Ronni - thank you so much for your very detailed review! We're humbled by the praise, and we're very glad that our product and team have exceeded your expectations, especially when it comes to ROI. We understand that adopting a new labor management technology can be a big change. Thank you for trusting our business with such a major step, and if there's anything else we can do for you, please don't hesitate to let us know! Replied March 2024 --- ### Time Forge Review - Overall rating: 5/5 - Reviewer: Kaitlyn M. - Verified reviewer: Yes - Industry: Supermarkets - Company size: 501-1000 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. My experience has been great. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The customer service is amazing. If I run into an issue, I can reach out to them and they are always willing to help. Payroll is a breeze and I love all the reports I can generate from it. PTO tracking is my favorite part, it's very easy to use and helps me keep track of all the employees we have. #### Cons I haven't come across anything I didn't like, but maybe new reports or reports that could pull the unreportable data in there would be nice like dates. #### Reasons for switching to TimeForge We had a few stores on Time Forge and a few on Labor Saver, and we liked Time Forge better. #### Vendor response Thank you so much for letting us know how we stack up, Kaitlyn - and for sharing with us your favorite part of TimeForge! We'll keep doing our best to provide you with amazing customer service, and if there are any specific reports you'd like to see, please don't hesitate to let us know. Replied April 2023 --- ### Timeforge is worth the money. - Overall rating: 5/5 - Reviewer: Tommy F. - Verified reviewer: Yes - Industry: Retail - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Over all Timeforge is the best, and is the easiest software to use. I have tried others but by far its the best. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The best thing about the software is the ease of doing payroll, and the way it keeps employees from punching in early trying to get overtime. #### Cons The finger print reader doesn't work for everbody. Also the break punch in and out doesn't work right. #### Reasons for choosing TimeForge n/a #### Reasons for switching to TimeForge Timeforage offered more features. #### Vendor response Thanks so much for your feedback, Tommy! We're humbled by your praise, and we appreciate your letting us know about your difficulties with the timeclock. We usually find that a couple of people per location have fingertips that are too callused or smooth to be understood by a scanner, but there are a few things we can do to help alleviate that and make it easier for employees to clock in/out. I've let our support team know, so that they can reach out with some options for you. Regarding the break punch, if you're using the Biopad, we recently made some improvements and fixes that might address your issue. Our timeclock guru will reach out ASAP to make sure your device has been updated to the latest version and to get you any other support you need to make sure you have the smoothest experience possible. If you have any other thoughts on what we can do to improve our software, we'd love to hear them at support@timeforge.com. Thanks again! Replied August 2021 --- ### Great platform - Overall rating: 5/5 - Reviewer: Melissa M. - Verified reviewer: Yes - Industry: Retail - Company size: 1001-5000 employees - Product usage: Used daily for less than 6 months - Reviewed: November 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall experience with TimeForge has been fantastic, I can't say enough about the team. They readily jump in to help with any issues we have and overall made this a very smooth transition. This was a drastic change for our company to say the least and they really worked to make it seamless. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The integration of the program was excellent. I really enjoy the ability to view each store easily as a snapshot, the reporting functions are incredibly helpful, and I love that we can focus on labor tracking and scheduling. #### Cons This was a big integration for our company, and we were able to combine a few platforms which was great. The issue with combining multiple platforms is that sometimes you lose features that you enjoyed. We have a few areas that are lacking as we moved from a LMS to an HRIS system which changed the amount of interaction on the hiring side. We also lost a few of our main reporting functions for new hires. The TimeForge team has been extremely helpful though in working to find solutions. #### Reasons for choosing TimeForge We chose TImeForge because we felt it was the most up to date product, within our budgeting needs, and had all the features we needed. The team at TimeForge was a great bonus in utilizing the project. We had a tight deadline and they made it happen on time. #### Reasons for switching to TimeForge We were looking for a system that was all in one that could help with labor predictions, scheduling, and optimization for our operations team and our human resources departement. #### Vendor response Thank you so much for leaving us such a detailed and thoughtful review, Melissa! We're humbled by your praise, and it's been an absolute pleasure serving you during your big transition. We'll keep doing our best to make sure you always have a great experience with TimeForge! Replied December 2022 --- ### TimeForge Works! It's Cost Effective and Support is Great. - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Retail - Company size: 2-10 employees - Product usage: Used weekly for less than 2 years - Reviewed: March 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. The Team at TimeForge is great. [sensitive content hidden], the Onboarding and Training Team are great to work with. They understand retail needs and retail users. Their Service and Support is great. We like the software and the people. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Employee Scheduling can be complex to set-up, on-board and train users to use, but the Team at TimeForge knows retail, designed the system for retail users to be easy to use and the schedules are very accurate. When I compared the features, functions, on-boarding Support and cost... TimeForge Wins! #### Cons No Scheduling system is perfect but TimeForge works, easily adapts to user needs. Because it's fit-for-purpose in retail and and the workflow makes sense it makes it easy to implement. #### Vendor response Thank you so much for leaving a review of our software! It's our pleasure to serve the retail industry, and we love helping our retail customers achieve their goals! Replied April 2023 --- ### Time Forge - Easy to use for Time, Attendance and Scheduling - Overall rating: 4/5 - Reviewer: Aaron S. - Verified reviewer: Yes - Industry: Retail - Company size: 1001-5000 employees - Product usage: Used daily for less than 12 months - Reviewed: July 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Timeforge jumped in to help when our prior time keeping program failed. They were quick to respond and help us with putting a time and attendance program in place. They have have great customer service and answer all of my teams question in a timely manner. Their development staff has been great in helping us through the on boarding of Timeforge and molding it to best fit our needs. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros It is easy to use and almost plug and play. Customer Service is top notch and quick to respond. Very customizable for your needs #### Cons Too many available reports and can be a struggle to find the specific one you are looking for. #### Reasons for switching to TimeForge Support issue. #### Vendor response Thanks so much for the kind words, Aaron! We're humbled by your feedback and definitely appreciate your comments on our reporting module. TimeForge adds new reports based on what customers need, and because of that, the list of available reports continues to grow all the time. Reading your (and others') feedback, we can see where you're coming from and the need to make some changes on how reports are presented. Internally, we've started planning out some updates to make our reporting features more approachable for new users. We've also notified your TimeForge team lead to make sure we address any difficulties ASAP. If you have any other thoughts on what we can do to improve our software, we'd love to hear them at support@timeforge.com. Thanks again! Replied July 2021 --- ### Fantastic team & product! - Overall rating: 5/5 - Reviewer: Tessa B. - Verified reviewer: Yes - Industry: Retail - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: July 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We could not have had a better implementation team! As we were a startup, opening a Kitchen & Market mid pandemic, we had a lot of ground to cover. We are so grateful to have [SENSITIVE CONTENT] on our side leading the charge with our implementation. They are team players and go above and beyond to ensure for seamless experience. We could not have asked for anyone better. Not only that, they are a blast to work with! Thank you! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros TimeForge is intuitive and extremely user friendly. We love the AI technology that helps us make timely data driven decisions on one of our highest operating expenses. Labor scheduling and management can be very complex. We appreciate all the automated features that helps us stay aware of our blind spots and keeps us focused on our Guests. We also love that we can automate and track progress on punch lists, take performance notes, manage our food safety certifications by shift and more! It's evident that this software was built with the end user in mind. #### Cons None- the software met and exceeded our expectations #### Reasons for choosing TimeForge The product features, quality customer service and price #### Vendor response Tessa - Thank you for taking the time to leave a review. Your feedback tells us that we're doing it right, and that's the best feeling in the world! We work hard to over-deliver and we're grateful that you feel we've done that. We've passed along your shout-out to your team lead, and we know they'll appreciate your kind words. If you have any other thoughts on what we can do to better serve you, we'd love to hear it at support@timeforge.com. We grow because of feedback from experienced retailers like you - it's how we're able to help so many businesses overcome HR & Ops challenges. Thanks again! Replied August 2021 --- ### Time Forge Review - Overall rating: 5/5 - Reviewer: Joe S. - Verified reviewer: Yes - Industry: Retail - Company size: 5001-10000 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. WE were wasting a ton of money on employees taking longer than scheduled breaks. Also we did not have a system to track PTO efficiently and with Time Forge we have that in place now. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The Program is very easy to use and was very easy to roll out. There was nothing complicated about program at all. IF three were questions the support staff was always willing to do anything needed to resolve any issue that may arise. #### Cons There was only one feature that could be better and that was the ability slid schedules on a schedule bar to accept the changes that needed to be made on a schedule. Everything else works GREAT! #### Reasons for choosing TimeForge The Company has a Great support staff and the owners of the company are involved in the day to day operation of the company and really cares about all of their customers. #### Reasons for switching to TimeForge IT was a huge cost savings and the ability to do thousand more things than we were able to do with ATD. #### Vendor response Joe - thank you for the kind words! We appreciate your feedback on the scheduling slider - have you seen the new slide-around-shift tool? We've asked your team lead to contact you and walk you through how to use it - we think it's a game-changer (but we're pretty biased!) We'd love your feedback to see if it does what you need. As always, please don't hesitate to reach out to support@timeforge.com with any suggestions on how we can continue to improve our platform. Thanks again! Replied August 2021 ## More reviews [Next reviews](https://www.softwareadvice.com/sales-forecasting/timeforge-profile/reviews/?page=2) --- TimeForge Reviews, Pros and Cons - 2026 Software Advice