--- title: "LeadSquared Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of LeadSquared. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if LeadSquared is a good fit for you!" source_url: "https://www.softwareadvice.com/sales-performance-management/leadsquared-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [CRM Software](https://www.softwareadvice.com/crm/) / [LeadSquared](https://www.softwareadvice.com/crm/leadsquared-profile/) / LeadSquared Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/crm/leadsquared-profile/) Reviews [Alternatives](https://www.softwareadvice.com/crm/leadsquared-profile/alternatives/) # LeadSquared User Reviews ## Reviews summary - Overall rating: 4.3/5 - Total reviews: 167 ### Secondary ratings - Ease of use: 4.3/5 - Customer support: 4.3/5 - Value for money: 4.2/5 - Functionality: 4.2/5 ### Rating distribution - 5 stars: 81 reviews (49%) - 4 stars: 63 reviews (38%) - 3 stars: 15 reviews (9%) - 2 stars: 2 reviews (1%) - 1 star: 6 reviews (4%) ### Most mentioned pros - Leadsquared is a powerful marketing automation and CRM platform that helps businesses capture, manage, and convert leads. - It integrates with various tools, offers lead scoring, and has a user-friendly interface. - it was good i have used leadSquared for almost a year but sometime i faced lag and customization issues ### Most mentioned cons - sometimes few things are automatically deleted and there are lagging somtimes - we have paid but its still we can not use it and leads we upload to work all gone. - Moreover the software can give you a lag of few seconds if you are over using the automation feature. ## LeadSquared customer reviews Showing reviews 1-25 of 167 (page 1). ### Leadsquared: is it worth the investment ? - Overall rating: 5/5 - Reviewer: Ramnaresh Y. - Verified reviewer: Yes - Industry: E-Learning - Company size: 5001-10000 employees - Product usage: Used daily for less than 6 months - Reviewed: February 2025 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros Leadsquared is a powerful marketing automation and CRM platform that helps businesses capture, manage, and convert leads. Key benefits include lead management, customizable workflows, marketing automation, robust CRM features, and detailed analytics. It integrates with various tools, offers lead scoring, and has a user-friendly interface. The platform also provides mobile access and strong customer support. It's great for businesses looking to streamline their lead generation and sales processes. #### Cons Leadsquared has some drawbacks including a clunky UI buggy search. #### Reasons for switching to LeadSquared Meritto is too Slow and now become complex. --- ### Efficient Lead Management with Room for Improvement - Overall rating: 5/5 - Reviewer: shikha y. - Verified reviewer: Yes - Industry: Consumer Goods - Company size: 10000+ employees - Product usage: Used daily for less than 12 months - Reviewed: March 2026 - Review source details: This review was submitted organically. No incentive was offered My overall experience with LeadSquared has been positive—it’s easy to use, helps streamline lead management, and improves sales efficiency, though there’s some room for improvement in customization and performance. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros What I liked most about LeadSquared is its easy-to-use interface combined with powerful automation, which makes managing and converting leads much more efficient #### Cons What I liked least about LeadSquared is that some advanced customizations and reporting features can feel limited or less flexible, and occasional performance lags can affect the user experience. #### Reasons for switching to LeadSquared I made the switch because LeadSquared offered better automation, improved lead tracking, and more efficient sales pipeline management than the previous CRM tools. --- ### Experience with LS - Overall rating: 3/5 - Reviewer: Jahnavi M. - Verified reviewer: Yes - Industry: Education Management - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: October 2024 - Review source details: This review was submitted organically. No incentive was offered Managable, easy to work, easy to apply filter & easy to sent bulk mails #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Easy to work to filter the data, to connect #### Cons Call quality was not good, we will not receive verified leads more --- ### LeadSquared for work - Overall rating: 5/5 - Reviewer: Mayank N. - Verified reviewer: Yes - Industry: Education Management - Company size: 501-1000 employees - Product usage: Used daily for less than 6 months - Reviewed: December 2024 - Review source details: This review was submitted organically. No incentive was offered Purely satisfied using the LeadSquared when it comes on customization, integrates with various tools, and provides detailed reporting and analytics. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros LeadSquared is a user-friendly interface which is very much for efficient lead management, and powerful automation features. It also offers high customization, integrates with various tools, and provides detailed reporting and analytics. #### Cons Limited costumer support is the main weakness #### Reasons for switching to LeadSquared Budget Friendly and time saving and also helps to trach the growth --- ### Effective Sales CRM - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Furniture - Company size: 201-500 employees - Product usage: Used daily for less than 12 months - Reviewed: November 2024 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros Very effective lead and activity management. A variety of features like forms/automations/processes facilitate lead tracking and boost sales. #### Cons Telephony integrations are buggy and face a lot of issues. There is no option to add more than 75 custom fields in the system. Customer support at times might not be the best. #### Reasons for switching to LeadSquared We were using a ticketing based system for sales which was inefficient. This was our first dedicated Sales CRM which provided a plethora of features at a competitive price. --- ### Marketing integration got easy. - Overall rating: 4/5 - Reviewer: Shailesh S. - Verified reviewer: Yes - Industry: E-Learning - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: September 2024 - Review source details: This review was submitted organically. No incentive was offered Overall was good. Marketing integration got easy as got to know from marketing team. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The most liked thing is that councellor should have to dispose properly. Without proper disposal of lead counselor won't be able to move forward. #### Cons Lead disposition was time taking process. #### Reasons for choosing LeadSquared Marketing integration and automation got much easy. #### Reasons for switching to LeadSquared Due to company decision. They were trying for other alternative --- ### Highly Customizable CRM - Overall rating: 4/5 - Reviewer: Ashutosh S. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2023 - Review source details: This review was submitted organically. No incentive was offered Overall, LeadSquared is an excellent option for businesses looking for a comprehensive solution to their marketing, sales, and CRM needs. I have user Zoho CRM, Nopaperforms etc., but the flexibility offered by LS is better. Best part is that the CRM is highly customizable and can fit in the requirement of any business #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Automations can be made in LS even by the end user. The automation flows can handle lead management and are triggered by an incoming API hit or can also be built at lead attribute change. #### Cons If I am looking to made a customized report or dashboard in LS which requires Lapp, then there is dependency on Support team which works on chargeable basis. #### Reasons for choosing LeadSquared Hubspot was far more expensive. Also, LS support is more real time #### Reasons for switching to LeadSquared Number masking isnt available in Zoho CRM which was a huge security issue when allocating leads to the callers --- ### Long Implementation and Setup Process, Poor Support - Overall rating: 3/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: May 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I would only recommend this product if you do not have any data to import from other software tools or if you are looking for very basic functionality. If you are planning to use more advanced functionality, ask them to FULLY demo it for you. Ask lots of questions, don't make any assumptions! I wish I had spent more time doing my due diligence during the evaluation process. I probably would have discovered it was not the best fit. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 2/5 - Functionality: 3/5 #### Pros The price is what was most attractive about this software. For the feature set included the price was right compared to the marketplace. #### Cons The setup process took much longer than anticipated. We had data to import from another system and working with the support staff off-shore was a challenge. I wound up having to pull an internal resource (developer) to get the import completed. I consider myself pretty savvy with marketing automation/email marketing/crm software tools and I was challenged with the implementation. When all was said and done, we were unable to gain all of the reporting and functionality we initially thought we were purchasing. #### Reasons for choosing LeadSquared Price. Perceived value (in feature set) for the cost. #### Vendor response Thank you so much for sharing your experience with us. We really appreciate you taking the time to share your rating with us. Please do not hesitate to contact us at support@leadsquared.com. Best regards, Team LeadSquared. Replied December 2022 --- ### Decent CRM Tool for Education management companies - Overall rating: 3/5 - Reviewer: Antony A. - Verified reviewer: Yes - Industry: Education Management - Company size: 1001-5000 employees - Product usage: Used daily for less than 2 years - Reviewed: March 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. For education management companies who are looking for a cost effective solution, Leadsquared may be the right choice for you. Comparing to Hubspot & Zoho we felt Leadsquared is cost effective and process friendly. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros We were looking for a cost effective CRM tool which could support our business process and Leadsquared was exactly like that. Even though it does not have lot of fancy features like other CRM's it does the job. Lead data capturing and followup task reminders are good. It also gets integrated with our calling tool which reduces us some of the burden. #### Cons Sending mails through lead squared is not very supportive. Also the tool becomes very slow at times in-spite of good connectivity. #### Reasons for switching to LeadSquared Hubspot was too costly and did not support the processes we follow. #### Vendor response Thank you so much for sharing your experience with us. We really appreciate you taking the time to share your rating with us. Please do not hesitate to contact us at support@leadsquared.com. Best regards, Team LeadSquared. Replied December 2022 --- ### Fraud - Stay Away from LeadSquared - Overall rating: 1/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Retail - Company size: 11-50 employees - Product usage: Used other for less than 6 months - Reviewed: August 2020 - Review source details: This review was submitted organically. No incentive was offered Fast in taking money - all advance for 6 months - prepaid - no option to really test for a month or 2 before you really buy their service. After Purchase no delivery of the end product. Don't care about customers, all about taking your money and running away! #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros there is a lot of things to like - but will these things work with software, its a question mark. #### Cons Integration is a huge problem. Not very friendly. #### Reasons for choosing LeadSquared Better lead managment we thought - but integration not to the mark - that. we had to. let go. #### Reasons for switching to LeadSquared better lead managment piece - we thought #### Vendor response Thank you so much for sharing your experience with us. We really appreciate you taking the time to share your rating with us. Please do not hesitate to contact us at support@leadsquared.com. Best regards, Team LeadSquared. Replied December 2022 --- ### Best CRM for New Learners - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Education Management - Company size: 10000+ employees - Product usage: Used daily for less than 2 years - Reviewed: October 2024 - Review source details: This review was submitted organically. No incentive was offered it was good i have used leadSquared for almost a year but sometime i faced lag and customization issues #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros leadsquared was best because of very easy user interface comparatively other CRM's #### Cons sometimes few things are automatically deleted and there are lagging somtimes --- ### Good CRM for marketing purpose - Overall rating: 5/5 - Reviewer: Preetha p. - Verified reviewer: Yes - Industry: Education Management - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. As a CC manager, I can effectively track my CC's and this plays a very important role in the growth of my company. Leadsquared is very helpful in the sales and marketing department and I can experience the percentage of lead conversion increased after using the leadsquared CRM. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Leadsquared helps to capture leads very effectively from different sources and lead distribution is also very useful. We could clearly track the call report of the tele sales team very effectively and could monitor them. We could analyse the lead stages also. #### Cons It will be good if we can add call recording saving options so that we can do call audits very effectively without any additional payment. Every automation costs, so that is also not affordable for us since we are a start up company. Report area is lil bit confusing. It could be made user-friendly. Mobile CRM, sometimes it's getting hang #### Vendor response Thank you so much for sharing your experience with us. We really appreciate you taking the time to share your rating with us. Please do not hesitate to contact us at support@leadsquared.com. Best regards, Team LeadSquared. Replied December 2022 --- ### Good Support Available for Account Manager - Overall rating: 5/5 - Reviewer: Akash Y. - Verified reviewer: Yes - Industry: Education Management - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: July 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall experience is very good. Initially we struggle to implement the system in our organisation but with the help of current Account Manager it really helps and able to implement the Leadsquared in a very short time. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Account Managers at Leadsqaured are doing great job. They have supported us at every point. Where ever we need help. They taught me everything so that i will not have any dependency and able to resolve most of the things myself. Features at leadsquared are decent enough. They have fulfill at least basic to moderate requriement. #### Cons I can see there is only one major Con. Reports available on the Leadsquared are very limited. Most of the time we have to use custom report or skip reports. #### Vendor response Thank you so much Akash for sharing your experience with us. We really appreciate you taking the time to share your rating with us. We look forward to your continued support. Best Regards, Team LeadSquared Replied December 2022 --- ### AMRI using LeadSquared Software - Overall rating: 5/5 - Reviewer: Srijani C. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 5001-10000 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. It was really good and helpful to streamline lot of sales processes. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Lead Distribution and Lead Management - Digital module worked really well. #### Cons More dashboard or reports options should be there. #### Reasons for choosing LeadSquared Cost effective #### Vendor response Thank you so much for sharing your experience with us. We really appreciate you taking the time to share your rating with us. Please do not hesitate to contact us at support@leadsquared.com. Best regards, Team LeadSquared. Replied December 2022 --- ### Lead squared halp us in sales and marketing automation processes - Overall rating: 5/5 - Reviewer: Arun S. - Verified reviewer: Yes - Industry: Real Estate - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. It is easy to use and if problem arises the customer support is quick. I would highly recommend this CRM #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The leads captured in real time by using CRM automation and improve the sales and clients. It makes tracking of sales funnel more easy and that clarity helps drive growth in the direction necessary. Integrations with APIs makes connecting with clients more systematic, fast and easy. #### Cons The performance speed of the CRM can be improved upon. #### Vendor response Thank you so much for sharing your experience with us. We really appreciate you taking the time to share your rating with us. Please do not hesitate to contact us at support@leadsquared.com. Best regards, Team LeadSquared. Replied December 2022 --- ### Leadsquared helps us manage leads efficiency. - Overall rating: 5/5 - Reviewer: Rohit s. - Verified reviewer: Yes - Industry: Mechanical or Industrial Engineering - Company size: 1001-5000 employees - Product usage: Used daily for less than 12 months - Reviewed: July 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Any issues faced are easily resolved by customer support. It has helped us streamline our processes. The most beneficial feature is lead prioritization and it had helped us very much. It can be used an industry-specific CRM and otherwise which is a good point for CRMs. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Captures lead from various sources and help in filtering them. Helps in data management. There is no privacy concern. Helps track the team and is easy to use as well. Automation in marketing is helpful and makes our process more quickly. Having used another CRM I can say that this switch has only helped out business more with it's additional features. #### Cons There is no problem that we are facing currently. It's a good CRM. It is user-friendly but for someone new to the world of being able to use CRMs it can take some time to get there. #### Vendor response Thank you so much for sharing your experience with us. We really appreciate you taking the time to share your rating with us. Please do not hesitate to contact us at support@leadsquared.com. Best regards, Team LeadSquared. Replied December 2022 --- ### Good CRM - Overall rating: 4/5 - Reviewer: Sejal M. - Verified reviewer: Yes - Industry: Education Management - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: July 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Good #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros 1. Call TRACKING 2. Lead distribution 3 ease of team management #### Cons 1. Leadsquared has a lot of good features. However, to avail the same there is always an external charges hence it could be expensive for small business owners like SkillEnable. #### Reasons for choosing LeadSquared Customer Support experience and ease of use #### Vendor response Thank you so much for sharing your experience with us. We really appreciate you taking the time to share your rating with us. We look forward to your continued support. Best Regards, Team LeadSquared Replied December 2022 --- ### Working of CRM - Overall rating: 4/5 - Reviewer: Dr Sejal S. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: July 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Good #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros OVERALL SOFTWARE IS QUIET GOOD. Support team is EXCELLENT [SENSITIVE CONTENT] #### Cons Marketing teams support is very very poor to retain old customer, needs to be improved. #### Reasons for choosing LeadSquared beacuse of recommendation and good presentation by team #### Vendor response Thank you so much for sharing your experience with us. We really appreciate you taking the time to share your rating with us. Please do not hesitate to contact us at support@leadsquared.com. Best regards, Team LeadSquared. Replied December 2022 --- ### Best Lead Nurturing Tool - Overall rating: 3/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Computer Software - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: November 2022 - Review source details: This review was submitted organically. No incentive was offered Overall we are happy with the tool and the way it's helping us in keeping track of our leads. We are not using it for email newsletters anymore as the emails were delivered to spam. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros Easy to use lead capture, lead nurturing, and sales management tool. We have been using it since last year for all our sales and lead generation needs and we are happy with the results. #### Cons Little disappointed in marketing automation capabilities. Marketing automation needs more features and refined analytics. --- ### A good Product - Overall rating: 5/5 - Reviewer: Pulkit M. - Verified reviewer: Yes - Industry: E-Learning - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: July 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It is easy to use. Lead distribution is easy. #### Cons nothing as such . Its a good product using it since 2 yrs #### Vendor response Thank you so much for sharing your experience with us. We really appreciate you taking the time to share your rating with us. Please do not hesitate to contact us at support@leadsquared.com. Best regards, Team LeadSquared. Replied December 2022 --- ### A one-stop solution for our sales team! - Overall rating: 3/5 - Reviewer: Karan P. - Verified reviewer: Yes - Industry: Computer Networking - Company size: 201-500 employees - Product usage: Used daily for less than 12 months - Reviewed: August 2022 - Review source details: This review was submitted organically. No incentive was offered LeadSqaured is not yet at the level of the established CRMs but it is a great mid-tier CRM tool. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros After implementing LeadSquared, our lead management process is streamlined and the communication with prospects/customers is effective. The dashboards are pretty great and can generate customized reports. Cost-effective for the offerings provided, simple to use and integrations make this perfect for our business. Turnaround time was reduced drastically & lead management was much easier. #### Cons Adopting LeadSquared took a little longer than expected, the onboarding experience can be made a little more user-friendly. Updates should be synced in real-time, we experienced some delays with key feature requests. #### Vendor response Thank you so much for sharing your experience with us. We really appreciate you taking the time to share your rating with us. Please do not hesitate to contact us at support@leadsquared.com. Best regards, Team LeadSquared. Replied December 2022 --- ### Brilliant tool for Lead Automation - helping Marketing and Campaigns - Overall rating: 5/5 - Reviewer: Jagriti D. - Verified reviewer: Yes - Industry: Staffing and Recruiting - Company size: 51-200 employees - Product usage: Used unspecified for less than 2 years - Reviewed: December 2015 - Review source details: This review was submitted organically. No incentive was offered I have been very impressed with LeadSquared - that we had chosen amongst a plethora of tools available for the purpose - but none was as useful and easy to use as LeadSquared. We were doubly impressed with the depth of thinking that had gone in thinking each feature and how to make it the most useful for actual users. My sales and marketing team are quite excited by the effectiveness of the tool - and our witnessed business growth is a strong testimonial. As a decision maker, I get quick and intuitive reports which helps in aligning our strategy to our business goals and keeps team performance high. LeadSquared team has been exceptional in providing support and promptly resolving our queries in minutes. I strongly recommend LeadSquared. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 #### Pros 1. Can be used even by Junior staff with minimal training - very intuitive product. 2. Has all the features that help us in our sales/marketing automation. 3. Landing page feature helps us creating mini sites and getting effective metrics. 4. Strong reliable support. 5. Good pricing options - value for money! I would strongly recommend the reader to take LeadSquared tour and try it - you shall definitely find it worth your business value! #### Cons Granularity of access for lists for campaigns can be improved. #### Vendor response Thank you so much for sharing your experience with us. We really appreciate you taking the time to share your rating with us. Please do not hesitate to contact us at support@leadsquared.com. Best regards, Team LeadSquared. Replied December 2022 --- ### Leadsquared - Simple, Feature Rich and Powerful Lead Management Solution - Overall rating: 5/5 - Reviewer: Venkat H. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 201-500 employees - Product usage: Used unspecified for less than 2 years - Reviewed: November 2015 - Review source details: This review was submitted organically. No incentive was offered We have been using LeadSquared for about 2 years now for all our Email Marketing and Lead Management requirements. LeadSquared has been exceptionally good and has been evolving continuously to give us more features and options. My teams love the ease of use, the design and the continuously evolving new features. The customer support has been exceptional. The LeadSquared team has heard and responded to us extremely well, be it new feature request or other support requirements. The lead capture and nurturing dashboards have been immensely useful in our sales and marketing reviews. The dashboards and reports helped us improve our process. Kudos to the LeadSquared team for developing an excellent software. I would strongly recommend LeadSquared to anybody that is looking for a great lead management tool with an excellent ROI. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 #### Pros 1) Excellent set of features and continuously evolving 2) Simple and Extremely user friendly Interface 3) Powerful and extremely useful dashboards 4) Quality of support 5) Excellent Up time record without any problems #### Cons 1) We would love to replace our CRM completely but there are a few things that LeadSquared misses for our needs. But we believe that these features are scheduled in the roadmap. So, its just a matter of time. #### Vendor response Thank you so much for sharing your experience with us. We really appreciate you taking the time to share your rating with us. Please do not hesitate to contact us at support@leadsquared.com. Best regards, Team LeadSquared. Replied December 2022 --- ### excellent in use - Overall rating: 5/5 - Reviewer: Vishal P. - Verified reviewer: Yes - Industry: Education Management - Company size: 501-1000 employees - Product usage: Used daily for less than 12 months - Reviewed: March 2023 - Review source details: This review was submitted organically. No incentive was offered its good to manage the leads and payment tracking . #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Leadsquared is over good CRM it help to track the leads by keeping the record of number,mail,lead status,payment lead #### Cons there of lot of things such as task management opportunity conversation we have to work if compare with salesforce salesforce is easy to manage --- ### Easy to use in android devices - Overall rating: 5/5 - Reviewer: Mahara S. - Verified reviewer: Yes - Industry: E-Learning - Company size: 1001-5000 employees - Product usage: Used weekly for more than 2 years - Reviewed: September 2022 - Review source details: This review was submitted organically. No incentive was offered Simple and effective software for maintaining all kinds of sales & marketing activates. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros Its so friendly for usage. And it can be operated in mobile phones itself. Best software for field sales and marketing time. With in fraction of seconds we can mark all information even while we are discussing with our customers. #### Cons If we do a recording meeting , if any call or any other 3rd party interruption is done total recording have been crashed several times. Not supportive we lower model devices. #### Vendor response Thank you so much Mahara for sharing your experience with us. We really appreciate you taking the time to share your rating with us. We look forward to your continued support. Best Regards, Team LeadSquared Replied December 2022 ## More reviews [Next reviews](https://www.softwareadvice.com/crm/leadsquared-profile/reviews/?page=2) --- LeadSquared Reviews, Pros and Cons - 2026 Software Advice