All Zoho CRM Reviews
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Zoho CRM Reviews
Reviews Summary
Overall Rating
4.3Ratings Breakdown
5
4
3
2
1
Secondary Ratings
Ease-of-use
4.2
Customer Support
4.1
Value for money
4.3
Functionality
4.3
Pros
"I prefer to have machine, contact, and deal history under one hood; this has facilitated my ability to respond to clients within a short time and also enable me to coordinate with sales."
"Four: it integrates wonderfully with our website forms allowing a client to fill out a form and it automatically goes right into zoho CRM."
"Zoho CRM was the clear alternative to Salesforce in our specific business case because it offered a cost-friendly alternative, and a supposedly easy on-boarding and critical business metrics tracking process."
Cons
"For more than two months, Zoho was unable to correct billing issues on its own systems after transitioning our account from annual to monthly billing."
"It got lot of fragmented like alerts, real messages messed up or buried in unwanted zero value automated alerts."
"Some minor drawbacks of the software include the lack of advanced reporting features, the learning curve for beginner users, and the limited customization capabilities compared to other CRM systems."
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