LOVAT

RATING:

4.7

(17)

About LOVAT

LOVAT is a smart VAT and sales tax software designed to help online sellers handle tax compliance outside their home country. With LOVAT, businesses can focus on growing their business while enjoying the peace of mind that comes with being tax compliant. LOVAT's all-in-one solution is designed to help businesses manage their global tax liabilities easily and efficiently. The software is easy to deploy and comes with a good API for marketplaces. It only took one month for one customer to start using LOVAT in test mode, and they were able to collect all the data for HMRC and calculate VAT for themselves and their vendors.

LOVAT Pricing

Start-up: 40 EUR/month or 35 EUR/month when billed annually Standard: 80 EUR/month or 65 EUR/month when billed annually Premium: 500 EUR/month or 450 EUR/month when billed annually

Free trial: 

Available

Free version: 

Not Available

LOVAT return parameters

LOVAT Reviews

Overall Rating

4.7

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for LOVAT

1 - 5 of 17 Reviews

User Profile

Anna

Verified reviewer

Computer & Network Security, 51-200 employees

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2023

The best solution for us

PROS

We had a smooth onboarding experience with Lovat. Their team of experts guided us through every step of the integration process, giving us clear and simple instructions. They were also very kind and responsive to our needs, addressing all of our queries quickly and thoroughly.The API is also very user-friendly, which has made it easy for our team to incorporate Lovat into our product. We have a consistent understanding of how to use the API, which has helped us to prevent any implementation errors.

CONS

We are very happy with Lovat so far. We love using the product and we are excited to keep working with them.

Yuliia

Information Technology and Services, 11-50 employees

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed November 2023

With Lovat all a breeze

PROS

We've been using Lovat for about six months now. VAT calculations, tax returns, and tracking tricky threshold values are all a breeze with Lovat. A special shoutout to [sensitive content hidden] from Lovat. He made the software seem so easy to use, walking us through all the features and customization options. I'm pretty tech-savvy, but having [sensitive content hidden] guidance was invaluable.

CONS

The mobile version of Lovat software is not user-friendly. Although Lovat has released a mobile app for this program, I sometimes need to access the program through my mobile browser. I would like to see the mobile version improved.

niki

Luxury Goods & Jewelry, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed April 2024

irresponsible & inefficient

PROS

NONE EVERYTHING IS BAD

CONS

I engaged [sensitive content hidden] for VAT services. Initially, she assured me of a maximum one-month waiting period for VAT reactivation. However, after making payments, communication became slow. Two weeks later, she requested my company balance sheet, delaying the process further. When I inquired about the promised waiting time, there was no response. After over a month, she requested an unexpected deposit, indicating the process hadn't commenced. Despite assurances of a full refund, I am yet to receive it almost two weeks later. This lack of transparency, inefficiency, and irresponsibility in service provision resulted in wasted time. I advise against engaging their services.

Vendor Response

Dear Niki, thank you for taking the time to leave a review. We sincerely apologize that your experience with us fell short of expectations. Your return has been authorized. You will need to wait 3 days.

Replied April 2024

LINDA

Retail, 2-10 employees

Used monthly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2024

Partnering with LOVAT is the best thing for confident reporting and compliance

Exceptional - highly exceptional (In this day, a lot of times it is hard to find this kind of exceptional service.)

PROS

LOVAT is a partner to help make reporting and tax reporting easy and less time-consuming, knowing that (even if you are new to reporting) Lovat will be there as a partner to ensure compliance and answer any and all questions that arise.

CONS

I don't think there is anything I don't like about LOVAT... they are the best!

Daria

Computer Software, 201-500 employees

Used monthly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed June 2020

Solving my tax matter with ease

"Through LOVAT platform I have solved the following problems: - correct calculation and preparation of declarations, - easy online filing of VAT returns, - reminders of all due dates to avoid fines and penalties - correct communication with tax authorities whenever it's needed All of this really made our concerns about taxes to be gone and allows us just to fully focus on our business while LOVAT deals with our taxes."

PROS

LOVAT was easy and comfortable decision for my business. There are Manager and IT support 24/7, a lot of instructions regarding VAT registration, adding info in my personal account, filling and filing VAT returns. Also many other features like dashboards with my sales revenue, due dates and the reminders, possibility to fill the additional reports like Sales List or Intrastat when needed. The pricing plans are also very nicely done and you can choose between different according to your revenue as they are flexible.

CONS

I should have provided a lot of documents for VAT registration my company in a few countries, and waiting for some time for verification thereof. It was not very quick, but with high quality standards, because in result I had VAT numbers without any problems.

Vendor Response

Appreciate your comments Daria, thank you!

Replied February 2022