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> Reviews of TaxCloud. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if TaxCloud is a good fit for you!

Source: https://www.softwareadvice.com/sales-tax/taxcloud-profile/reviews/

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TaxCloud Reviews

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[Overview](https://www.softwareadvice.com/sales-tax/taxcloud-profile/)

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# TaxCloud User Reviews

## Reviews Summary

## Overall Rating

3.5

* * *

## Ratings Breakdown

5

(29)

4

(13)

3

(8)

2

(8)

1

(15)

## Secondary Ratings

Ease-of-use

3.3

Customer Support

3

Value for money

3.3

Functionality

3.4

* * *

### Pros

"Ability Commerce elected to partner with TaxCloud to offer Ability OMS and Web Store clients great tax automation value."

"Productive partnership between TaxCloud and Ability Commerce from the start is a good thing for our mutual clients!"

"Ability Commerce clients love the value of TaxCloud vs. alternatives on the market. "

### Cons

"I needed help on changing this information and your customer service refused to help because I haven’t paid. If I don’t know if this isn’t going to work correctly then I am not going to pay for the product yet. "

"I ended up just reactivating because the states were a hassle because you were required to file electronically and couldn't manually do it after TaxCloud was submitting. While not necessarily a direct issue with TaxCloud, there needs to be a better way to deactivate with all states that they have you submitting so you can start up again with a new vendor or just close your business. When engaging support, sometimes they're fast and responsive, sometimes they're the opposite."

"it gets a little wonky with partial exemption."

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TaxCloud Reviews, Pros and Cons - 2026 Software Advice