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> Reviews of Aura Salonware. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Aura Salonware is a good fit for you!

Source: https://www.softwareadvice.com/salon/aura-salonware-profile/reviews

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Aura Salonware Reviews

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[Overview](https://www.softwareadvice.com/salon/aura-salonware-profile/)

Reviews

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# Aura Salonware Reviews

## Reviews Summary

## Overall Rating

4.5

* * *

## Ratings Breakdown

5

(58)

4

(18)

3

(6)

2

(0)

1

(2)

## Secondary Ratings

Ease-of-use

4.6

Customer Support

4.5

Value for money

4.4

Functionality

4.4

* * *

### Pros

"The online booking and automated confirmations saved our front desk a lot of time, and the reporting features gave great visibility into staff performance and client trends."

"I can count on them any time during our workday to assist with any issues we may be having, big or small. When we originally made the switch to Aura from our previous computer system, they made our transition quite seamless and were very efficient in the process."

"As a stylist I love that I can book my own appointments on my phone in out out of the salon, and I can run my own reports to make sure I'm hitting my numbers / goals."

### Cons

"The second giant red flag was when leaving Aura Salonware to move our data to a new provider - they wanted $750 for us to get OUR OWN data (client notes, formulas, appointment history and sales)."

"It freezes, blocked time randomly disappears, it loads to random days instead of the current day, texts don't send when they're supposed to. "

"Clients got duplicated, phone numbers got deleted, gift cards weren't transferred that still had balances on them. "

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Aura Salonware Reviews, Pros and Cons - 2026 Software Advice