Aura Salonware vs Slick for Salon

RATING:

4.7

(21)

Aura Salonware has 21 reviews and a rating of 4.67 / 5 stars vs Slick for Salon which has 42 reviews and a rating of 4.6 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.7 (21)
4.6 (42)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
5 / 5
Customer Support
4.5 / 5
5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
October 6, 2023
February 16, 2022
Pros/Cons
  • Pros

  • I love how easy it is to use and the incredible customer service.
  • Their layout on their visual dashboard and reports make it really easy to read and identify areas of growth in my salon.
  • Cons

  • There are important features missing, for example, not being able to change a ticket after the day is closed, ticket notes aren't available at checkout, some benchmark reports not available yet.
  • We were charged large cancellation fees in spite of the fact that the built-in processing did not work consistently for us.
Read all user reviews
  • Pros

  • Cost, ease of use, colour coded treatments, reports.
  • All prices and timings are there so the work is done for you (inc development time). Clients get a receipt which is great as they have a breakdown of all services they are paying for.
  • Cons

  • Hard to see the calendar & make changes on a mobile phone view.
  • Deposits to be taken on selected services rather than all services, our barbers use the system for booking but take their own payments so having deposits on everything makes it too confusing.
Read all user reviews
Pricing Range
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos