M very satisfied with Booker. They are improving their service all the time.

I am stuck in Booker because I have been using it since 2014. My client data base and content are huge, they have been purchased by mindbody and I had hoped for an improvement, but its worse.

Wrong service and product history for clients that can never be corrected. Financial transactions that regularly crash.

Booker is a good product I have enjoyed using it. It's been a helpful part of our operation.

We had several manual processes and workarounds  to track and fix our data, but the auditing capabilities and ease of use make this system worthwhile.

Booker is great because I can keep track of my books even from home. I also enjoy being able to write progress notes.

The survey section is really helpful to hear from clients on what we can add or change to make their experience the best it can be.

It has good booking feature that notified employees and customers of appointments.

I have lost members because the software randomly double and triple charges them each month and doesn't represent it in the recent orders tab so it looks as if it hasn't.

Customer service is available - but they are often unknowledgeable and can only submit requests to development and they take months even years before they fix your problem.

Set up went very well and maintaining it is going well also. Customer service is excellent but haven't needed it much.

Even chirotouch is a better scheduler for a similar price, with superior reporting and accounting features.

I like how easy it is for customers to book and I like the Features of the marketing it is user friendly and very specific to the needs of the business and clients.

Customer service is fantastic, and tool is very intuitive overall.

Booker and team were great with helping me get this set up for our specific needs and marketing requirements. The whole process with Booker and the team helps us keep everything in one place.

I most like the convenience of the booker program. It is fairly user friendly too.

This  software  is  very easy  to  navigate. The software was very affordable at the time for my business.

CONSTANTLY has issues with loading. They refuse to refund my monthly payment for the software during COVID19 even though their business is run by businesses that are forced to shut down.

It's extremely user friendly and works really well. Clients can book appointments on the website and it integrates with booker.

Difficult for customers to pay via treatwell if already booked via pay at salon. I wish it had a pay at salon option where they can pay via card.

Getting immediate update regards booking, payments, therapists, amazing.

I love the functionality of this software and the reports are so great, helps me to track my earnings and see top treatments.

Been with treatwell for about 5 month now , great app, clients loved it also, easy to book appointment, easy payments for treatments, great idea with vouchers.

Connect is now very annoying with all bookings to check out and penalties for cancelling appointments even though client emailed me to cancel it.

The system is easy to use and customer service team have been great with any quieries. Has Definetly helped my business grow and attract clients.

Does not require a deposit for booking, so people and cancel or no show with out penalty. Only recognizes a client if exact name is used.

It very easy to use and if you have any issues you have a dedicated account manager who is always happy to help. It tracks you sales and staff and also does all your promoting and marketing for you.

The ability to run discounts at the flick of a switch is very useful to fill gaps and turn off once you’ve filled them.

Automatic appointment confirmation. This is a bit irritating.

It is very easy to use, and the CUSTOMER SERVICE is OUTSTANDING. Very responsive and always able to help with any enquiries or issues.

I absolutely love how easy to use is the booking system. It has all necessary features and the customer service is great.

I like the fact that its all in one place. I HATE sitting scrolling through the internet to find the best priced beauty appointment.

Very easy to use and save you time and you don’t have to leve your Clints and answer the phone I love it.

I really enjoyed having the income boost in January. Just liking the clarity and simplicity.

My line manager is brilliant & super efficient & helpful. The old pricing structure works much better for me so had I looked into it later I would probably not sign up under the new pricing.

Great customer service and easy to use. Great feature with too rated.

Clients find it very easy to use and it has some great little extras like the clever discounts on last minute bookings.

I would definitely recommend treatwell as a first point of contact if you are starting your own beauty business.

Its annoying that the reports count cancelled and no show clients in the overall performance reports such as sales.

It’s easy to navigate around. Treatwell connect does everything for me like text and email reminders which I don’t have time for, so it’s very handy for me.

The problem I have is because Treatwell is very basic here, it is not possible to intergrate with another diary system.

It has helped me to fill a lot of empty slots, and to be found by lots of new clients. ABSOLUTELY RECOMMENDED! especially if you are a solo massage therapist trying to build your business.

The Menu is so easy to use even on a phone, the diary is excellent and helps us to work together easily in the salon.

Recently treatwell allowed cancellations in hours notice and no payment for those lost bookings made by not serious people. I can't block unwanted clients, another annoying thing.

Professional and friendly it is helpful 🙂 my quirys are answered and I am happy with the service.

The cost in comparison to what I had been using amazing, I'm saving over£70 a month.

They are supportive, having good team and excellent platform for beauty salons.

US Dollar

Booker by MINDBODY is a cloud-based booking solution that provides businesses in cosmetics and wellness industry such as spas and salons, tools, which help them to manage their booking routines, payments, customer interactions and marketing activities. Key features include a built-in scheduler, social media booking, integrated point of sale (POS) functionality, email marketing, customer surveys and more.


Booker features credit card processing, gift certificates, e-commerce capabilities and can also accept mobile payments from the customers. The solution integrates with websites such as Yahoo, Bling, Yellow Pages, SuperPages and more that allows users to advertise their open appointments.


Additionally, Booker offers customer relationship management (CRM) capabilities, employee scheduling tools, a business intelligence (BI) dashboard and features inventory management, customer loyalty programs and a reporting engine. Mobile functionalities for remote access are also provided by the solution.


Services are offered on a monthly subscription basis that includes support via phone, email and other online resources.



LongDescription

Employee Management

Barcode/Ticket Scanning

Payment Processing

Real-time Scheduling

Booth Rental Management

Customizable Reports

Access Controls/Permissions

Schedule Distribution

Data Synchronization

SMS Messaging

For Salons and Spas

Shift Swapping

Referral Tracking

Task Scheduling

Retail Inventory Management

Before & After Pictures

Electronic Signature

Retail POS

Client Database

Group Scheduling

Confirmation/Reminders

Reservations Management

Credit Card Processing

Time Clock

Transaction History

Attendance Management

Customer Accounts

Customer Database

Recurring Appointments

Gift Card Management

Payroll & Commissions

Calendar Management

Customizable Fields

Room Booking

eCommerce Management

Data Import/Export

Clock In/Out

Employee Self Service

Multi-Location

Treatment Packages

Booking Management

Email Marketing

Online Payments

Sales Reports

Inventory Tracking

Ordering Automation

Credit Card Management

Marketing Automation

Client Portal

Social Media Integration

Website Integration

Activity Dashboard

Alerts/Notifications

Online Booking

Employee Database

SMS Marketing

Client Profiles

Reminders

Time & Expense Tracking

Automated Scheduling

Customizable Templates

Calendar Sync

Billing & Invoicing

Discount Management

Real Time Reporting

Customizable Branding

Commission Management

Reporting/Analytics

Employee Scheduling

Online Time Clock

Payroll Management

Appointment Management

Client Management

Point of Sale (POS)

Purchasing & Receiving

Employee Portal

Third-Party Integrations

Appointment Scheduling

Inventory Management

Loyalty Program

Vacation/Leave Tracking

Item Management

For Retail

For Barbershops

For Medical Spas

Scheduling

Financial Management

Web browser (OS agnostic)

Essential $129: Manage your schedule, sell services, and streamline everyday tasks.

Accelerate $195: Keep your clients coming back with email campaigns and text confirmations.

Ultimate $395: Grow your business with advanced marketing tools, automations & analytics.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

Booker

Live Online

Webinars

Documentation

Videos

Pound Sterling

Meet Treatwell Business: the all-in-one solution for beauty, barbers, and beyond. With smart salon management software and Europe's No.1 marketplace, Treatwell empowers you to do business better. 

Manage appointments in a few clicks. Reduce no-shows with free SMS reminders. Increase loyalty with targeted marketing. Unlock business insights with data-driven reports. Sort out staff, stock, payments, and more all in one place. And put your business in the spotlight with unrivalled online visibility.

Treatwell Business is tailored to salon pros from the worlds of hair, beauty, barbering, and beyond.



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