About Booket

Booket provides a simple and easy-to-use platform, which helps salons control every aspect of business with flexible and customizable bookings, automatic reports, integrations and more. It enables staff members to create customer profiles, process payments, send automated reminders to clients and manage stock.

In addition to a great range of features, Booket also provides robust training to help businesses get started along with 24/7 support. The solution is available for free.


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Supported Operating System(s):

Web browser (OS agnostic)

14 Reviews of Booket

Average User Ratings

Overall

4.86 / 5 stars

Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(12)

12

4 stars

(2)

2

3 stars

(0)

0

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 14 results

August 2020

Claire from Mirror Mirror Unisex Hair Design

Company Size: 1 employee

Industry: Health, Wellness and Fitness

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2020

AMAZING!!!!! GET THIS BOOKING SOFTWARE APP!!

My customers find this gives them a more personal touch to their appointment. With reminders and confirmations. They can jump to 4 weeks in booking. Shows them in detail their appointment with my number attatched if any problems. I no longer add my titals and write my price taken each day each week. I now click on their app my booket software app does all my takings for me So much quicker. Less brain work. Alot more professional looking to. Mobile looks different but if on a laptop it shows a lot more. Which also looks great at the desk. They get their email confirmation before they even leave its so quick. No nore writing down their appointment on a card. Ni more no shows with dat before text reminder. Great!!!

Pros

I find this software booking system so easy yet so in detail with everything it can do. From Split Appointments to buying stock.. I can see my takings from day to day or the whole month, what to expect next month. Storing information on clients and services is so easy. Reminders on texts. Confirmations emails. My clients also love it, they find it easy to find service quick with sections on services. Once you know your way round it which is just 1 screen each click. No multi screens that is too confusing. Adjust appointments. Rebook is simple. Click on appointment to pay at the end finalises your appointment. Customer Service is A****** Everyone needs this! And...... ITS FREE...

Cons

There is nothing I do not like about this. It has everything and more! Freeeeeee!!!!

Reasons for Choosing Booket

I use their wholesale so it came up as something to try for free. So glad i did...

Reasons for Switching to Booket

just tried something different.Their Customer Service made me change with how helpful they were and patient with me while they showed me round the software. Was so simple after that. Any issues [SENSITIVE CONTENT HIDDEN] solved it straight away.

Response from Booket

Replied August 2020

Thank you Claire for such an amazing review! We're really glad that Booket has benefitted your salon so much, we really appreciate your support

September 2020

Peta from Gear Up Hair and Beauty

Company Size: 1 employee

Industry: Hospitality

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2020

Booket is great

Fab from the start.

Pros

it has everything I need, easy to use as im not tech savvy, ability to add in services that can be split, client details, reminder texts to clients, book appointments and easily move or adjust if required, 1or more staff members with own columns, reports etc. The list goes on. They also appreciate feedback and suggestions, they listen and make adjustments.

Cons

The only thing I didn't like was that I could only view one day at a time, but they listen to feedback given and this has now changed so I can view a week at a time.

Reasons for Switching to Booket

Easier to use, not as expensive and you can chose to get sms reminders if you wish, also access to a wholesalers that i use built in to the system.

Response from Booket

Replied September 2020

Hi Peta, Thank you for such an amazing review! We massively appreciate your feedback as it has helped us to develop new and exciting features that have benefitted all our users.

August 2020

michelle from Griffins Hair

Company Size: 2-10 employees

Industry: Retail

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

3.0

August 2020

Brilliant Booket

I love Booket for being able to track daily takings and stylist bookings even when I am not in the business.

Pros

The support made our change over from shortcuts easy and worry free. I like the system because I can see it on my phone 24/7 always able to see accounts and bookings. During the lockdown Booket was extremely helpful in being able to contact our clients database and rebooking their appointments from home!

Cons

I do not like that you can not add a product under a stylist name so we can record the retail purchases by a stylist and create a commission for them. I also do not like that we have to book each client service separately, all after services such as cut and blowdries should be added to colour services on making the booking. The client with online booking can only select one service, our clients complain that they can not make multiple services.

Reasons for Choosing Booket

N/A

Reasons for Switching to Booket

I believed in Matt and the Booket system.

Response from Booket

Replied August 2020

Hi Michelle, Thank you for the amazing feedback, we really appreciate your support and are working on bringing you new features to make the Booket experience even better

August 2020

Charlotte from The Loft Hairdressing

Company Size: 2-10 employees

Industry: Health, Wellness and Fitness

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2020

Excellent platform to use

Really easy to use. Customer services are great. Get straight back to you if you need some help.

Pros

It’s so easy to use. It’s great having the flexibility of having it the salon on the computer and on my phone for when I’m not in the salon. The reminder text system is great it has reduced my no shows. It’s really easy to use.

Cons

I have had no problems at all with this system

Response from Booket

Replied August 2020

Hi Charlotte, Thank you, for the brilliant review! We're pleased to hear that the flexibility of the Booket platform works so well for you and that you'd happily recommend us to other salons

August 2020

Nicola from Cowlick Hair & Beauty

Company Size: 2-10 employees

Industry: Hospitality

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2020

Brilliant salon booking system

Booket has made running my salon so much easier. From booking clients. To seeing reports on services and products. And so easy to use. And I love that my clients now get an appointment reminder 24hrs in advance. It has also recently helped in the track and trace system.

Pros

The ease of use. Can access your diary at any time From your mobile phone. Easy to set up services and products. Easy to set up clients and keep client notes also. It’s great to be able to view their previous appointment details.

Cons

The only function that isn’t so convenient. It that when you access details on your mobile. You can only view one employee column at a time. Where as on laptop you can see all users together. This really is a minor thing. As using on mobile is more for our at home convenience.

Response from Booket

Replied August 2020

Hi Nicola, Thank you for your amazing review! We're glad to hear you love our platform and we do all we can to support your business. With regards to your question about accessing multiple columns on the mobile app, you can do this by tipping the phone into landscape mode, hope that helps