ChiDesk
ChiDesk
About ChiDesk
ChiDesk Pricing
Solo: $40 per month, 1 employee Standard: $60 per month, 1-5 employees Advanced: $80 per month, 6-12 employees Premium: $100 per month, 13-20 employees Enterprise: $120 per month, 21-50 employees
Starting price:
$40.00 per month
Free trial:
Available
Free version:
Not Available

Showing 1 - 5 of 23 reviews
Zeki
Verified reviewer
Company size: 51-200 employees
Industry: Health, Wellness and Fitness
Time used: More than 2 years
Review Source: Capterra
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
July 2020
Almost 3 years of Chidesk
My business is consist of more than 10 locations and I'm very happy and comfortable with Chidesk.
Pros
Amazing support ([SENSITIVE CONTENT HIDDEN]) Quick development team Very good multi-location capabilities Strong accounting Location-based pricing Hotel PMS integration Data portability and freedom Frequent updates
Cons
Mobile app still needs some polishing Integrations can be extended
Reasons for choosing ChiDesk
Multi-location capabilities Location based pricing via one main service database (menu)
Reasons for switching to ChiDesk
Multi-location capabilities Location based pricing via one main service database (menu)
Alan
Company size: 201-500 employees
Industry: Broadcast Media
Time used: Less than 2 years
Review Source: Capterra
EASE OF USE
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
January 2023
A Comprehensive and Reliable Help Desk Software Solution
I've been using ChiDesk for a few months now and I'm really pleased with the results. The setup was easy and the user interface is intuitive. It has allowed us to streamline our processes and keep track of all our customer queries and requests. The only downside is the lack of customization options, but this isn't a major issue. Overall, I highly recommend ChiDesk as a great help desk software solution.
Pros
I've been using ChiDesk for a few months now and I'm really impressed with how comprehensive and reliable it is. It's easy to set up, the user interface is intuitive and the features are great. It's allowed us to streamline our processes and keep track of all our customer inquiries and requests. Highly recommended!
Cons
The only negativ side I've found so far is the lack of customization options available. We would have liked to be able to customize some of the settings and features to better suit our needs, but unfortunately this isn't an option right now.
Reasons for switching to ChiDesk
ChiDesk offers a great range of features that make it stand out from the competition. It's easy to set up and use, and it has an intuitive user interface. It also offers a wide range of customization options that allow you to tailor it to your specific needs. This makes it a great choice for any business that needs a reliable help desk software solution.
Vicky
Time used: Free Trial
Review Source: Capterra
EASE OF USE
3
CUSTOMER SUPPORT
3
November 2014
Review on Spa guru
Spa Guru is a easy to use software for any body that needs to control stock, bookings and employees working hours.
EDUARDO
Verified reviewer
Company size: 11-50 employees
Industry: Health, Wellness and Fitness
Time used: Less than 2 years
Review Source: Capterra
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
January 2020
Functional and easy to use.
CHIDESK is the first web tool that we use and helped us enormously in the organization of staff and services we offer in the beauty salon, no doubt this tool has accompanied us during these 4 years and helped us in the development of the business, was the first official website that had our business, we are very pleased with the result that provided you, this program has a good performance and can not only be used by beauty salons because it has great flexibility, can be used in any professional field, which requires the attention of customers through appointment management.
Pros
It is a web platform, very flexible and adaptable, allows the customization of services, colors, insertion of staff, also provides a web hosting, under the nomenclature "Business name".chidesk.com, so if you do not have a website, this tool will be very useful. As for its functionality is oriented to the scheduling of appointments and reservations online, also offers digital marketing and billing. On the other hand, it is very easy to configure and use. Overall it is a very powerful and effective program.
Cons
I would like to develop an inventory control function, thus complementing this program and allow me to centralize all the management of the salon with this program.
Vijay
Company size: 2-10 employees
Industry: Health, Wellness and Fitness
Review Source: Capterra
EASE OF USE
4
VALUE FOR MONEY
4
FUNCTIONALITY
4
July 2019
Good but can be improved
Pros
Looks quite detailed ... workflows are standard. many payment options.
Cons
Costly and little overwhelming. Needs to improve it UX & UI.
Response from SpaGuru
Hi Vijay, thanks for submitting a review. Normally our customer success agents would fully support you in understanding and setting up the system to cater for your needs. Unfortunately, you did not respond to any of our contact requests to assist you. Please get in touch should you wish to get a better understanding of everything our system can help you manage at your business.
Replied July 2019