ChiDesk calendar management and reporting
Supported Operating System(s):
Web browser (OS agnostic)About ChiDesk
ChiDesk is an online booking and operations management software for spas and salons. The cloud-based platform allows businesses to manage appointments, record and track sales, manage employees, strengthen client relationships, schedule classes, and gain insight into business performance. The platform can also be used by fitness instructors, personal trainers, medical professionals, and other customer-facing professionals in the service industry, in order to manage bookings and clients.
Designed to function on all web-enabled devices, ChiDesk allows users to manage their spa or salon operations from anywhere, and facilitate on-the-go information access. The appointment scheduling tools within ChiDesk allow employees to view their upcoming appoin...
22 Reviews of ChiDesk
Average User Ratings
Overall
4.59 / 5 stars
Ease-of-use
4.5
Value for money
4.5
Customer support
5.0
Functionality
4.5
Likelihood to Recommend
Not likely
Very likely
July 2020
Zeki from Spa Soul
Verified Reviewer
Company Size: 51-200 employees
Industry: Health, Wellness and Fitness
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
5.0
Customer support
5.0
Functionality
4.0
July 2020
Almost 3 years of Chidesk
My business is consist of more than 10 locations and I'm very happy and comfortable with Chidesk.
Pros
Amazing support ([SENSITIVE CONTENT HIDDEN]) Quick development team Very good multi-location capabilities Strong accounting Location-based pricing Hotel PMS integration Data portability and freedom Frequent updates
Cons
Mobile app still needs some polishing Integrations can be extended
Reasons for Choosing ChiDesk
Multi-location capabilities Location based pricing via one main service database (menu)
Reasons for Switching to ChiDesk
Multi-location capabilities Location based pricing via one main service database (menu)
January 2020
EDUARDO from EDUARDO STYLE
Verified Reviewer
Company Size: 11-50 employees
Industry: Health, Wellness and Fitness
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
3.0
Customer support
5.0
Functionality
5.0
January 2020
Functional and easy to use.
CHIDESK is the first web tool that we use and helped us enormously in the organization of staff and services we offer in the beauty salon, no doubt this tool has accompanied us during these 4 years and helped us in the development of the business, was the first official website that had our business, we are very pleased with the result that provided you, this program has a good performance and can not only be used by beauty salons because it has great flexibility, can be used in any professional field, which requires the attention of customers through appointment management.
Pros
It is a web platform, very flexible and adaptable, allows the customization of services, colors, insertion of staff, also provides a web hosting, under the nomenclature "Business name".chidesk.com, so if you do not have a website, this tool will be very useful. As for its functionality is oriented to the scheduling of appointments and reservations online, also offers digital marketing and billing. On the other hand, it is very easy to configure and use. Overall it is a very powerful and effective program.
Cons
I would like to develop an inventory control function, thus complementing this program and allow me to centralize all the management of the salon with this program.
November 2014
Vicky from Head To Toe
Time Used: Free Trial
Review Source: Capterra
Ease-of-use
3.0
Customer support
3.0
November 2014
Review on Spa guru
Spa Guru is a easy to use software for any body that needs to control stock, bookings and employees working hours.
July 2019
Vijay from Vitatsu Healthcare LLP
Company Size: 2-10 employees
Industry: Health, Wellness and Fitness
Review Source: Capterra
Ease-of-use
4.0
Value for money
4.0
Functionality
4.0
July 2019
Good but can be improved
Pros
Looks quite detailed ... workflows are standard. many payment options.
Cons
Costly and little overwhelming. Needs to improve it UX & UI.
Response from SpaGuru
Replied July 2019
Hi Vijay, thanks for submitting a review. Normally our customer success agents would fully support you in understanding and setting up the system to cater for your needs. Unfortunately, you did not respond to any of our contact requests to assist you. Please get in touch should you wish to get a better understanding of everything our system can help you manage at your business.
September 2017
Harrison from MoiMooi
Industry: Health, Wellness and Fitness
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
September 2017
Awesome and powerful software!
Pros
Very friendly developer and support team, they are very willing to go the extra mile for their users.
Cons
The only negative thing I have to say is the scheduler design can become very cramped when adding more than 30 therapists.
