EZNet Scheduler Software


 

EZnet Scheduler is a cloud-based appointment scheduling application that enables users to access their appointment details from anywhere and on any device. It is well-suited for salon management.

The solution helps users reduce no-shows, optimize employee efficiency and avoid double-booking. The product is well-suited for the needs of small and midsize businesses, as well as large enterprises.

EZnet Scheduler offers the ability to schedule appointments online, send text, email or voice-based notifications and export user data for analysis.

The solution also offers capabilities such as adding appointment notes, color coding appointments, credit card integration, mobile device access, custom forms and fields and data security with SSL encryption.

EZnet Scheduler is hosted on the cloud and caters to professionals in a range of industries including medical services, animal or pet services, salons and spas, property management, financial services, real estate and employee staffing.

 

EZNet Scheduler - Appointment options
 
  • EZNet Scheduler - Appointment options
    Appointment options
  • EZNet Scheduler - Appointment scheduler
    Appointment scheduler
  • EZNet Scheduler - Customizable fields
    Customizable fields
  • EZNet Scheduler - Multiple devices
    Multiple devices
Supported Operating System(s):
Web browser (OS agnostic)

37 Reviews of EZNet Scheduler

Showing 1-20 of 37

 

Start your review of EZNet Scheduler

Click to start
https://www.softwareadvice.com/salon/eznet-scheduler-review/

Don from FMI Equipment

October 2017

October 2017

Very easy to use. Well thought out.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

User friendly. Very short learning curve. Windows are easily accessed. Drag and drop feature makes it easy to use.

Cons

Need to be able to have multiple pieces of equipment/vehicles under each customer. Would like to see weekly schedule with all techs showing.

Source: Capterra
 

Kathy from Paideia Dallas Education

October 2017

October 2017

I have used EZNET scheduler for five years in my small business - great customer support!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Serves our needs as a small business

Pros

EZNET scheduler is easy to use and offers a variety of options for reports needed for my business. The EZNET team is responsive and easy to work with.

Cons

I am happy with everything about this service. There is nothing they can do to improve the quality in my opinion. It serves our needs very well as is.

Source: Capterra
 

Terrie from ABC Counseling in Boise, ID

October 2017

October 2017

I've used eznetscheduler in my business for 3 years. My client love the convenience.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Easy to use, great support, really helps fill my schedule, and clients love it. Approximately 60 percent of my clients schedule online with eznetscheduler. 40 percent schedule per telephone or in the office.

Source: Capterra
 

Tammy from Osburn Tire & Automotive

October 2017

October 2017

Love it! Have used EZnet Scheduler for 3 years, could not run our business without it!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

It does everything we need at an affordable price.

I love organization and this system brings organization and beauty together in a really great way!

Pros

There is no other system that is this simple to use, this affordable and has all the features that EZnet has.

Source: Capterra
 

Rhonda from Tyler's Bottle Service

October 2017

October 2017

After several years using the program, we're staying with it!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

We like the fact that customers can schedule their own appointments, and the email and text reminders.

Cons

The lack of ability to customize the Printable Work Orders is frustrating. Changing the size of the font would be helpful too.

Source: Capterra
 

Brock from Airtime A/C and Heating
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2017

October 2017

Great dispatch program

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

ease of customizing to your business needs. Easy to view at a glance. Price s very affordable. No updates to purchase. very simple to learn

Cons

No ios app for iPhone/ipad. System logs you out too quickly, I leave it open on my desk top and have to log back in numerous times each day.

Source: Capterra
 

Kimberly from Foreign Repair Center
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2017

October 2017

I love it, it's quick and easy to use.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I like the accessibility and ease of use. It is convenient to be able to look at the schedule from home to know what to prepare for the day. Moving customers and rescheduling is so easy.

Cons

I do not like that I can not easily combine customers. My boss has a tendency to add new customer instead of searching for a customer and I end up going through and deleting them.

Source: Capterra
 

Tim from The Garage Door Guy Incorporated

October 2017

October 2017

This just works so good that we take it for granted.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

It can be a challenge to do initial set up for a person like me with limited computer skills. The customer support is great is always very helpful though

Pros

It is very user friendly when it is all set up the way you want it. It never fails. updates are done with little or no down time.

Source: Capterra
 

Mark from Mark Brody, MD

September 2017

September 2017

I've had a few problems with this service, but most have been quickly solved by tech support.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

It's quite easy to use for clients and subscriber. It's easy to change parameters, make exceptions, block out times, although there is a learning curve to familiarizing oneself with the software.

Cons

I've had some complaints from clients that they can't log in or can't cancel an existing appointment online. I'm not sure how to advise them.

Source: Capterra
 

Christine from Baltimore Washington Counseling Center
Number of employees: 11-50 employees Employees number: 11-50 employees

September 2017

September 2017

I have been using EZNet scheduler for about 4 years now and it is just like it's name says---easy!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I like the reports, the ease of adding new customers to the database, the accessibility to the calendar from any device.

Cons

I would like to see the ability to produce reports that can filter out the customer name more effectively

Source: Capterra
 

Tarin from Crittenton Children's Center, Outpatient Clinic
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

September 2017

September 2017

Easy to use, great customer service

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Being able to reschedule by email with customers. The price is very good for number of reminder we need to send out per customer.

Pros

The software is simple to use. I like the email response option for customers to cancel or rescheduled appointment if needed. That feature really cuts down the time when needing to reschedule that appointment and simple to complete by email. It is easy to take a provider off the schedule when needed with minimal time doing so. It is very easy to adjust the schedule as needed as well.

Cons

I wish the text reminders would send out the first name for appts or initial of first name with last name. We have several children in one family and they usually have to call and see which child is to be seen. That would be my only feedback on how to improve features.

Source: Capterra
 

Chris from Huggard and Ewing
Number of employees: 11-50 employees Employees number: 11-50 employees

September 2017

September 2017

This scheduler is one of the best I have ever used in my 35 years in the automotive business.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Ease of use and reliability, layout is very easy to use, price is great. The people in your company were awesome also.

Source: Capterra
 

Russell from PDR LINX
Number of employees: 11-50 employees Employees number: 11-50 employees

September 2017

September 2017

EZnet Scheduler has been a life saver for our Company.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Ease of use - flexibility

Pros

The system is very Self Intuitive and reporting is great!
we have had multiple opportunites to expand our space and the EZnet team made it work smoothly.

Source: Capterra
 

Elise from Elise Orman, Ph.D.

September 2017

September 2017

I have used this service for several years. I wouldn't be without it.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

My clients are reminded in a timely manner. It saves me valuable time in preventing last minute cancellations or no-shows.

Source: Capterra
 

Alfa from Associates in Behavioral Science
Number of employees: 11-50 employees Employees number: 11-50 employees

September 2017

September 2017

Very Easy to Learn, and to use.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Appointments; tracking missing appointments, reminders. Ability to check our schedules any time or add to it any time.

Pros

It is easy to for tracking appointments, staff additions to schedule appointment notes. easy to build our own features and needs. We are a group practice in the behavioral health field.

Cons

A lot of room for repeated names and ID's. It use to have an ID letter& number that the system would develop. This feature was taken away, it causes a lot of repeated profiles with the same information

Source: Capterra
 

Jan from New Hampshire Tax-aide

September 2017

September 2017

I tested and compared eighteen different online schedulers. EZnet Scheduler was the right choice.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Ability to support a multiplicity of stations, ability for people to use it WITHOUT an account, ability to flag fields that are required/not required, map associated with each station, ability to embed HTML in another web site, pricing.

Cons

Requirement that time slots across stations share 'starting point' with office hours - makes it complicated when scheduling station using different task durations at different start times. Customer support not always responsive to support requests (sometimes get addressed right away, other times they seem ignored, so I just ask again until it 'takes'.)

Source: Capterra
 

John from One Light Chiropractic Ltd
Number of employees: 1 employee Employees number: 1 employee

September 2017

September 2017

Serves my purposes very well with only a few limitations

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Greatest benefit is that I have my schedule available to me on my mobile device anywhere I go and I can make changes or schedule new appointments quickly and easily.

Pros

I like that this software is cloud based and that any changes from any device are automatically updated.

Cons

I wish that the software could handle patient accounts. I also wish I could click on a name and then be able to see everything about that patient including past and future appointments and account information.

Source: Capterra
 

Sylvia from Adams Pest Control of LR Inc
Number of employees: 11-50 employees Employees number: 11-50 employees

September 2017

September 2017

We use the software in our service business and are very pleased with it.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

It has helped us meet the scheduling needs of our renewals department.

Pros

Ease of use and support makes this product a great product for the money. Being able to schedule a service quickly is very important.

Cons

Lacks some reports we would like to have. Other than this, we feel the reporting to be sufficient for the product. We use it daily and that is all that we feel needs any improvement.

Source: Capterra
 

Michelle from Raleigh Counseling Collaborative
Number of employees: 2-10 employees Employees number: 2-10 employees

September 2017

September 2017

Generally not easy to use, not a lot of functionality, visually/interface not very appealing.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Cost. Ability to restrict each user from seeing schedule of other users. Able to sort of use it on different devices.

Cons

Notification template/code is awful. Just not easy to use. Just visually doesn't look professional (especially email notifications). Many functions not available or easy to use.

Source: Capterra
 

Caitlin from White Dragon Martial Arts
Number of employees: 2-10 employees Employees number: 2-10 employees

September 2017

September 2017

Good software for basic scheduling needs. Not too fussy, though is sensitive to appoinment process.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Ability to view, track, and manipulate schedule online has been a huge help to our customers. It is also extremely helpful having the ability to quickly and easily update appointment statuses as they happen.

Pros

-Appointment Status drop-down selection
-Appointment email reminders are extremely helpful
-Screen navigation and view manipulation
-Helpful export feature
-Ability to select multiple instructors for a single appointment. Makes meetings schedules much easier.

Cons

-Buggy and easy to break. Once broke down the entire server because I accidentally put an end time to occur before the start time. Shut the whole site down.
-Can't run any usable reports, such as amounts of time spent by different instructors for specified date range and appointment status. Currently must be counted manually.
-Frequent loss of appointments. Disappears for no apparent reasons. Will be scheduled, shows on screen, then few days later or so, customer shows up with hand written appointment card. No appointment on schedule.
-Updating customer info has no affect on any existing appointments scheduled for customer. Must update the client in the database, then go and find every occurring scheduled appointment for said customer and update manually. Previous software updated all appointment occurrences with one update.

Source: Capterra
 
 
Write a Review