EZnet Scheduler

RATING:

4.4

(141)

About EZnet Scheduler

EZnet Scheduler is a cloud-based appointment scheduling software that enables users to access their appointment details from mobile devices. It has the most powerful Smart Status notification system available anywhere. A status flag can send custom action notices to Employees (to finish a Job or Task) or to customers to send survey or just to say "thank you". Our software helps businesses reduce no-show appointments, manage resources, optimize employee efficiency and avoid double-booking. EZnet Scheduler is flexible, adaptable and scalable, so it is well suited for the needs of all size businesses, from the smallest "mom & pop" business to the largest corporation. EZnet Scheduler offers the ability to schedule appointments online, send text, email or voice noti...

Awards and Recognition

FrontRunner 2024
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

EZnet Scheduler Pricing

Price per month with annual subscription, separate month-to-month available. EZnet Scheduler serves all businesses, from the smallest single-person company to large business enterprises. We serve companies in over 30 industries. And, EZnet Scheduler is customizable to fit your specific business needs. Start now with a 15-day free trial.

Starting price: 

$34.95 per month

Free trial: 

Available

Free version: 

Not Available

Appointment options to visually identify the status of each appointment right on the calender. Hover over each appointment to get a quick snapshot of appointment details without needing to click into the appointment.
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EZnet Scheduler Reviews

Overall Rating

4.4

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4

Most Helpful Reviews for EZnet Scheduler

1 - 5 of 141 Reviews

Fred

Health, Wellness and Fitness, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed February 2020

EZnet Scheduler Invaluable

EZnet Scheduler is invaluable to our practice. It servers as our clients scheduler both in-house and online. It is also a work flow management. This is the one piece of software that our company could not function without.

PROS

Easy to use, great visual presentation of the schedule

CONS

Can not select specific services independent of each practitioner for the external calendar.

Reason for choosing EZnet Scheduler

It incorporated billing functions which were not applicable to our industry and not necessary. Paying for stuff we did not need or could not use.

Reasons for switching to EZnet Scheduler

No external calendar function.

Vendor Response

Hi Fred-Thank you so much for taking the time to leave this excellent review. We really appreciate your business. Thank you for providing feedback on the program as well and bringing your particular issue to our attention. Please let us know what we can do for you in the future!--JG

Replied March 2020

Susan

Entertainment, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed March 2020

excellent scheduling software!!

EZNet Scheduler makes it so easy for everyone in our company to know exactly what is going on, no matter where we are at (work, home, anywhere!) without complicated emails or notifications. We have loved it ever since we started using it, and several upgrades have made it even better. We have multiple recording booths at our studio, and our schedule changes constantly throughout the day. EZNet makes it so simple for any employee to make changes to the schedule and put all notes and necessary information, including billing information, about each session into the schedule.

PROS

EZNet Scheduler lets you organize calendar functions like a good old handwritten calendar. So many options for how to set it up and also for categorizing appointments. Our company tried other scheduling software, but always went back to a paper schedule book because they didn't allow for making notes or easy changes to appointments. We have many different kinds of appointments in our business, and the color coding makes it so easy. And the ability to input many different types of information about the appointments is outstanding (all client info, notes about the appointment, etc.). The "appointment status" options, which are completely customizable, are excellent, too.

CONS

The program is great on laptop/desktop, but making changes on a phone is a bit tricky, at least with the configuration my company uses. It is also too easy to accidentally move an appointment by mistake when using the phone version. My only other complaint is the drop down "support" menu, which is directly above the "Today" button, which I need to click many times a day....the support menu will drop down and cover up the "today" button as you scroll over that part of the screen. Other than that, it's pretty much perfect!

Vendor Response

Thank you so much for your review, Susan! We are so glad to hear you are doing well and have benefited so much from EZnet Scheduler. Thank you for providing feedback on the program as well and bringing your particular issue to our attention-we will be looking into it. Please let us know what we can do for you in the future!--JG We are currently working on an updated version of the EZnet Scheduler which will allow for easier use on mobile phones

Replied March 2020

Frank

Hospital & Health Care, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

2

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed February 2020

works ok, lots of bus

overall, it works, and it's free.

PROS

it is free and is HCFA certified for healthcare use

CONS

Has lots of silly little bugs ie if you schedule a patient for a series of multiple visits, say every friday at 9:30am for 12 appointments, it goes ahead and schdules every single friday at 9:30am- even though the office may have previously blocked out certain fridays as being closed or even though some of those days may be hollidays and therfore be closed. The software doesn't warn you that the patient can't be seen on those days, since the office is closed or the doctor is out on that specific date. It should give you a heads up and let you decide if that appoitnment should still be added anyway.

Reason for choosing EZnet Scheduler

free

Reasons for switching to EZnet Scheduler

answering service recommended the change

Vendor Response

Hi Frank- Thanks for the feedback on your experience with EZnet Scheduler. We sincerely appreciate your insight because it helps us build a better program. If you have any more questions, comments, or concerns, please feel welcome to reach back out as we would be more than happy to assist.--JG

Replied March 2020

Jaime

Accounting, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

2

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

2

Reviewed July 2022

Fair

It's fairly simple to use. It's really not great, but it's better than nothing. It's a shame we have devoted so much time to this particular software, I would love to see it upgrade itself and transform into a "can't live without" program.

PROS

I love the use of notes when booking appointments. The drop-down menu for tagging multiple people is also a plus.

CONS

It's 2022 and this software doesn't have an app. It is hard to use on a cellphone browser. In Today's world, a company needs to be flexible. This software does not fit into that category. Frankly, it's been too long for it to NOT have an app, and seems like there could be better alternatives.

Vendor Response

Thanks Jaime for your review and letting us know where we can make improvements. We are in the middle of adding some new features and shortly after that a new interface. We agree we need an app and are putting that together and is on deck. We can make adjustments to the mobile experience. Please contact our customer support team at 888.959.7475 and let us know what areas in particular so we can make those adjustments. We do want to be that "can't live without" tool and we think the new two-way text feature as well as our Kanban feature, IntelliVu digital job board are steps in that direction--as well as an upgrade to our interface. We appreciate your continued support and loyal business. We are making enhancements and want to make sure we deliver that "wow" experience you mentioned.

Replied July 2022

Julie

Entertainment, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2020

Incorporates everything needed

Fantastic. I find it easy to use and my staff can check their schedule on their phone which is very convenient. Whenever I have had a problem, [SENSITIVE CONTENT HIDDEN]has always been there to assist and be helpful.

PROS

I have used eznetscheduler since 2012 and I find it easy to create appointments, set them to recurring, easy to drag and move them by 1/2 hour slots and across employees. I like how I can see all my staff in a day, week, and monthly view.

CONS

When I drag appointments, they many times do not drag properly and it ends up being easier to open the appointment to manually change the times or employee than to easily drag it. It isn't as mobile friendly as I would like.

Reason for choosing EZnet Scheduler

Has the aspects that I wanted (though I did want the appointments to be color coded not necessarily the employees color coded). Plus it is a local Palm Beach business :)

Reasons for switching to EZnet Scheduler

it wasn't as comprehensive and the platform is very outdated

Vendor Response

Julie, wow! Thank you so much for this great 5-star review. We really appreciate you being a loyal customer and helping to share the word about us. We're here for you anytime.--JG

Replied March 2020