---
title: "EZnet Scheduler Reviews, Pros and Cons - 2026 Software Advice"
description: "Reviews of EZnet Scheduler. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if EZnet Scheduler is a good fit for you!"
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page_type: "reviews"
language: "en"
---

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EZnet Scheduler Reviews

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# EZnet Scheduler User Reviews

## Reviews summary

- Overall rating: 4.4/5
- Total reviews: 143

### Secondary ratings

- Ease of use: 4.3/5
- Customer support: 4.3/5
- Value for money: 4.4/5
- Functionality: 4.2/5

### Rating distribution

- 5 stars: 84 reviews (59%)
- 4 stars: 42 reviews (29%)
- 3 stars: 14 reviews (10%)
- 2 stars: 3 reviews (2%)
- 1 star: 0 reviews (0%)

### Most mentioned pros

- It is simple to navigate and adding new clients is a breeze.
- EZnet Scheduler was great for our office when the pandemic shifted so many things remote--it's easy to use, reasonably priced, and good for the full appointment process.
- I think the practicality of it for both in-office and remote environments is the biggest plus.

### Most mentioned cons

- The only thing that it is missing is the ability to scan in a previous work order to be able to reference the last job while scheduling a customer.
- The reminders are limited for tasks, the text appointment reminders do not work for us and the client database is a bit hard to manage.
- We also could not customize the notification emails, again likely because it was up the parent organization to make it one-size-fits-all.

## EZnet Scheduler customer reviews

Showing reviews 1-25 of 143 (page 1).

### Love it!

- Overall rating: 5/5
- Reviewer: Jessica B.
- Verified reviewer: Yes
- Industry: Government Administration
- Company size: 2-10 employees
- Product usage: Used daily for more than 2 years
- Reviewed: February 2020
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

The ability to schedule multiple appts and mark them accordingly.

#### Cons

That it times out so quickly and the small print size when trying to print.

#### Vendor response

Hi Jessica, Thank you so much for taking the time to leave this review. We really appreciate your business. Thank you for providing feedback on the program as well and bringing your particular issue to our attention. Please let us know what we can do for you in the future!--JG

Replied March 2020

---

### Scheduling software that fit our use case, but not like a glove.

- Overall rating: 4/5
- Reviewer: Gene H.
- Verified reviewer: Yes
- Industry: Telecommunications
- Company size: 11-50 employees
- Product usage: Used daily for more than 2 years
- Reviewed: July 2022
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

We have used EZnet Scheduler for several years now with satisfactory results. Everyone on staff has asked for an app for their phone though. Unsure why this hasn't been created yet.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 3/5
- Functionality: 3/5

#### Pros

This software was easily adaptable to our type of business and allowed the flexibility to change parameters to meet our specific resource types. It was relatively easy to customize and we were able to get started fairly quickly. Sends Text and/or email notifications to both the technician, and if needed, the customer.

#### Cons

No mobile app. You navigate to the site via a mobile browser and it is difficult to see and manipulate the various appointments created. If you have the credentials to change the schedule, you can accidentally move the appointments around without any confirmation request.

#### Reasons for choosing EZnet Scheduler

It allowed us to see all technicians' schedules on the same screen and see the workflow for specific departments for the week/month.

#### Reasons for switching to EZnet Scheduler

Time Vision was older software that also didn't integrate into our accounting software and had a very dated approach to scheduling that never really fit our business model.

#### Vendor response

Thanks Gene for your thoughtful review! We are working on exciting new enhancements to the Scheduler and an app is in the works! We are in the process of adding two new features (testing mode) including two-way text messaging which is directly integrated into the calendar and updates appointments automatically. The other new feature coming out soon is IntelliVu digital job board with a Kanban view with drag and drop capability to update the status of a job/project/task and notify internal stakeholders as well as your customers. If you'd like to participate in our select beta group, please call us at 888.959.7475. Thanks for being a long-time, loyal customer--we appreciate it!

Replied July 2022

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### Good but lacking important features

- Overall rating: 3/5
- Reviewer: Jordanna M.
- Verified reviewer: Yes
- Industry: Automotive
- Company size: 11-50 employees
- Product usage: Used daily for less than 12 months
- Reviewed: July 2022
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 3/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 2/5

#### Pros

I like that it’s fairly easy to use and easy to navigate.

#### Cons

I wish there it wouldn’t tell you WHO scheduled an appointment as well as a time stamp with the date and time that user scheduled the appointment. It also is not very mobile friendly

#### Vendor response

Thank you Jordanna for your review. To view who created an appointment, select "Appointment Report" from Reports menu. Click "Run report" button. Then, you'll see who created the appointment and the creation date as well as modification information to the appointment. You are able to select which fields to display on this report in the "Display basic fields" drop-down menu from "Display Options" section in the middle of the window. We are in the process of adding new features including Enhanced Text Messaging which allows two-way text messages which automatically update the Scheduler, and IntelliVu digital job board which enables a Kanban view with drag and drop capability to improve workflow. If you're interested in participating in our beta release program, please contact customer support at 888.959.7475 for more information and to get on our list. Thanks for your business and your feedback. We greatly appreciate you.

Replied July 2022

---

### Service industry easy easy easy

- Overall rating: 5/5
- Reviewer: Brad F.
- Verified reviewer: Yes
- Industry: Consumer Services
- Company size: 2-10 employees
- Product usage: Used daily for more than 2 years
- Reviewed: July 2022
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

Simple to learn and set up. Not overly pricey. We won’t from a Manuel scheduling board to this and it was a seem less transition.

#### Cons

The only thing that it is missing is the ability to scan in a previous work order to be able to reference the last job while scheduling a customer.

#### Reasons for choosing EZnet Scheduler

Simplicity and price. I could literally set up a digital version. Of the manual system that we had used for twenty plus years.

#### Vendor response

Brad thanks so much for taking the time to review EZnet Scheduler, and for your long-time business. We are in the process of rolling out some new features including Enhanced Text Messaging where customer's responses are integrated directly into the calendar updating the appointment status in real time. We're also introducing a Kanban feature called IntelliVu digital job board, a Kanban view that allows you to track the appointment status to improve workflow. Right now you can add a photo or document through Company Accounts, Manage Customer Records. Find the specific customer, click the wrench. Click the Photos/Documents tab. Then select Browse, find the desired file, select Upload.Then, click save. We are also in the process of introducing a new interface and in that release, we will be adding additional capabilities with adding photos/documents. If you're interested, we are looking for a select group of customers for our beta release. Call 888.959.7475 if you're interested.

Replied July 2022

---

### The perfect fit for our company!

- Overall rating: 5/5
- Reviewer: Ronald P.
- Verified reviewer: Yes
- Industry: Medical Devices
- Company size: 201-500 employees
- Product usage: Used daily for less than 2 years
- Reviewed: July 2022
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

EZNet scheduler provides us with an accurate dependable cloud based scheduling option that is fully customizable without breaking the bank.

#### Cons

EZNet Scheduler works perfect for the application we needed. We reviewed several other applications and EZNet scheduler was the only one that fit our needs completely.

#### Reasons for switching to EZnet Scheduler

We needed a cloud based solution that allowed multiple users.

#### Vendor response

We're so happy to have you as a loyal customer Ronald. Thanks for the review and stay tuned as we fine tune some new enhancements to the Scheduler. Watch our Facebook and Twitter for details.

Replied July 2022

---

### User friendly and effective scheduler

- Overall rating: 5/5
- Reviewer: Jylly C.
- Verified reviewer: Yes
- Industry: Health, Wellness and Fitness
- Company size: 51-200 employees
- Product usage: Used daily for more than 2 years
- Reviewed: February 2020
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

We use it for getting a birds eye view of all of our locations and each nights classes. It allows a Snapshot so we can see open times at the studio and differentiate between recurring in-house classes and outside rental bookings.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

It’s easy to color code and customize your classes or bookings. It allows recurring appointments as well as alerts you when there’s a double booking. Easy to use and super effective.

#### Cons

I wish I could easily print the days bookings just like it looked on my screen. I also wish LOGIN was directly on the home screen and that as soon as you logged in on the mobile device that it loaded the FULL calendar view.

#### Reasons for choosing EZnet Scheduler

Ease of adding a booking. The Less clicks I need to do to add a renter in at the last minute, the better.

#### Reasons for switching to EZnet Scheduler

Google has too many things to input and doesn’t show a full day all on one screen. Plus you can’t have different locations side by side on your screen. They would all just pile up.

#### Vendor response

Hi Jylly, Thank you so much for taking the time to leave this great review. We really appreciate your business. Thank you for providing feedback on the program as well and bringing your particular issue to our attention. Please let us know what we can do for you in the future!--JG

Replied March 2020

---

### EZnet Scheduler Invaluable

- Overall rating: 5/5
- Reviewer: Fred R.
- Verified reviewer: Yes
- Industry: Health, Wellness and Fitness
- Company size: 2-10 employees
- Product usage: Used daily for more than 2 years
- Reviewed: February 2020
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

EZnet Scheduler is invaluable to our practice. It servers as our clients scheduler both in-house and online. It is also a work flow management. This is the one piece of software that our company could not function without.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 4/5
- Functionality: 5/5

#### Pros

Easy to use, great visual presentation of the schedule

#### Cons

Can not select specific services independent of each practitioner for the external calendar.

#### Reasons for choosing EZnet Scheduler

It incorporated billing functions which were not applicable to our industry and not necessary. Paying for stuff we did not need or could not use.

#### Reasons for switching to EZnet Scheduler

No external calendar function.

#### Vendor response

Hi Fred-Thank you so much for taking the time to leave this excellent review. We really appreciate your business. Thank you for providing feedback on the program as well and bringing your particular issue to our attention. Please let us know what we can do for you in the future!--JG

Replied March 2020

---

### EZnet is easy to use

- Overall rating: 5/5
- Reviewer: Debra G.
- Verified reviewer: Yes
- Industry: Child Day Care Services
- Company size: 11-50 employees
- Product usage: Used monthly for less than 2 years
- Reviewed: July 2025
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

When we get new students at our preschool I go onto EZnet and enter the ‘new client’ details. Then just hit SAVE

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 3/5
- Functionality: 5/5

#### Pros

This product is easy to sign in. It is simple to navigate and adding new clients is a breeze. Very user friendly

#### Cons

I like that my sign in details are saved which saves time signing in. Once signed in it is easy to use and navigate

#### Vendor response

Thank you for your review. We built our scheduler with your application in mind. We continue to make improvements and value your feedback which is needed to help guide future development. Regards, Eznet Team.

Replied July 2025

---

### BEST SCHEDULING SOFTWARE ON THE MARKET!!!

- Overall rating: 5/5
- Reviewer: Deana L.
- Verified reviewer: Yes
- Industry: Veterinary
- Company size: 51-200 employees
- Product usage: Used daily for more than 2 years
- Reviewed: December 2024
- Review source details: This reviewer was invited by the software vendor to submit an honest review.

EZNet always works. Their customer service is out of this world. Their scheduler is massively robust. You can make it do anything you can think up. I have been with them for over 11 years and I have never had a bad experience. I wish every software provider could measure up to their standards.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

EZnet Scheduler is the easiest vendor I have ever worked with.

#### Cons

Not a thing. I love the software and their customer service!

#### Vendor response

Thank you Deana. We love your testimonial and for your loyalty.

Replied March 2025

---

### Basic option for scheduling needs

- Overall rating: 4/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Management Consulting
- Company size: 2-10 employees
- Product usage: Used monthly for less than 2 years
- Reviewed: February 2020
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 4/5
- Functionality: 4/5

#### Pros

*Users can schedule appointments online *Sends text/email reminders to the client *Separate logins for staff and clients

#### Cons

*Entering exceptions for specific dates are a pain to enter

#### Vendor response

Thanks for the feedback on your experience with EZnet Scheduler. We sincerely appreciate your insight because it helps us build a better program. If you have any more questions, comments, or concerns, please feel welcome to reach back out as we would be more than happy to assist.--JG

Replied March 2020

---

### Customer Support

- Overall rating: 3/5
- Reviewer: Jeffrey R.
- Verified reviewer: Yes
- Industry: Automotive
- Company size: 11-50 employees
- Product usage: Used daily for more than 2 years
- Reviewed: March 2020
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 3/5
- Value for money: 2/5
- Customer support: 1/5
- Functionality: 3/5

#### Pros

I like the web based nature of the software, that it can be updated from anywhere

#### Cons

I have asked for this system to be able to send email or sms messages when status changes occur so that everyone involved in the projects and scheduling on our team can be made aware without multiple steps. I was told this was possible, but it never occurred and I have been disappointed with the lack of follow-through. No responses to my latest service request. I am automatically billed for the service regardless of how happy I am with its performance, so they have that part figured out.

#### Vendor response

Hi Jeffrey, Thanks very much for your balanced and fair review of EZnet Scheduler. I also want to thank you for your feedback and criticisms. We've taken your thoughts to heart and we will be reaching out to you very soon. We really appreciate your business. Please let us know what we can do for you in the future.-JG

Replied March 2020

---

### Review EZ

- Overall rating: 3/5
- Reviewer: Sasha S.
- Verified reviewer: Yes
- Industry: Hospital & Health Care
- Company size: 51-200 employees
- Product usage: Used daily for less than 2 years
- Reviewed: July 2022
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 4/5
- Functionality: 4/5

#### Pros

I like whether it tells you someone booked online or not

#### Cons

I don’t like that I cannot edit my schedule personally

#### Vendor response

Sasha thank you for your review. Depending on the way the Scheduler is set up, you may not have permission to adjust your calendar. Please check with your administrator of the calendar. If it's just you, give us a call at 888-959-7475 and we'll walk you through that setting. Thanks again for your loyal business. Stay tuned...check your email too as well--we have new features rolling out soon.

Replied August 2022

---

### Easy to use and great customer service

- Overall rating: 5/5
- Reviewer: Cherryie W.
- Verified reviewer: Yes
- Industry: Health, Wellness and Fitness
- Company size: 2-10 employees
- Product usage: Used daily for more than 2 years
- Reviewed: July 2022
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Easy to use

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Ease of use and how quickly our messages are returned

#### Cons

I don't have any concerns about this program

#### Vendor response

Cherryie, thank you for taking the time to review our product. More importantly, thanks for being such a loyal and long-time customer. We are in the process of rolling out some new features--Enhanced Text Messaging with automatic status changes integrated into the appointments in real time, and IntelliVu digital job board, a Kanban view with drag and drop capability to track progress of tasks or customers during their visit.

Replied July 2022

---

### Some good but most really bad

- Overall rating: 2/5
- Reviewer: Jessica F.
- Verified reviewer: Yes
- Industry: Government Relations
- Company size: 51-200 employees
- Product usage: Used daily for more than 2 years
- Reviewed: March 2020
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

If the web support actually takes the time to help fix our problems, we can be more satisfied using the product.

#### Ratings breakdown

- Ease of use: 3/5
- Value for money: 1/5
- Customer support: 1/5
- Functionality: 1/5

#### Pros

It is good as far as using it for scheduling purposes. The different types of views are fantastic

#### Cons

We have the assessors calendars that we view daily for community assignments and every so often it resets too see all calendars and we would have to set it up again. it is a inconvenience to whoever is scheduling for the day.

#### Vendor response

Hi Jessica, Thanks for the feedback on your experience with EZnet Scheduler. We sincerely appreciate your insight because it helps us build a better program. If you have any more questions, comments, or concerns, please feel welcome to reach back out as we would be more than happy to assist.--JG

Replied March 2020

---

### EZ Net USse

- Overall rating: 3/5
- Reviewer: Nakisha A.
- Verified reviewer: Yes
- Industry: Human Resources
- Company size: 10000+ employees
- Product usage: Used daily for more than 2 years
- Reviewed: February 2020
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Overall it is useful so I can see the rest of my teams schedule

#### Ratings breakdown

- Ease of use: 3/5
- Value for money: 1/5
- Customer support: 1/5
- Functionality: 3/5

#### Pros

It was user friendly, able to see other teams activity

#### Cons

When I initially started using this software it was great...now over the last few months, I get kicked out after almost each use, it pixels and kicks me out, it isn't as user friendly as it used to be. I've tried reaching out to support with no assistance

#### Reasons for switching to EZnet Scheduler

Company decision

#### Vendor response

Hi Nakisha-Thanks for the feedback on your experience with EZnet Scheduler. We sincerely appreciate your insight because it helps us build a better program. If you have any more questions, comments, or concerns, please feel welcome to reach back out as we would be more than happy to assist.--JG

Replied March 2020

---

### GREAT SOFTWARE!!!

- Overall rating: 5/5
- Reviewer: Carla G.
- Verified reviewer: Yes
- Industry: Medical Practice
- Company size: 51-200 employees
- Product usage: Used daily for more than 2 years
- Reviewed: March 2020
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 5/5
- Functionality: 5/5

#### Pros

This software is easy to use and pretty self explanatory. It's customizable to make it more functional and specific to our needs. Not sure where we would be or what we would do without EZnet.

#### Cons

It would be great to have a history feature on appointments that were previously deleted. For each day run a report to see if appointments were deleted and by which user.

#### Vendor response

Dear Carla, Thank you so much for taking the time to leave your excellent review. We really appreciate your business. Thank you for providing feedback on the program as well and bringing new ideas to the table!. Please let us know what we can do for you in the future!---JG

Replied March 2020

---

### Serves my purposes very well with only a few limitations

- Overall rating: 4/5
- Reviewer: John S.
- Industry: Health, Wellness and Fitness
- Company size: Self-Employed
- Product usage: Used daily for more than 2 years
- Reviewed: September 2017
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Greatest benefit is that I have my schedule available to me on my mobile device anywhere I go and I can make changes or schedule new appointments quickly and easily.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

I like that this software is cloud based and that any changes from any device are automatically updated.

#### Cons

I wish that the software could handle patient accounts. I also wish I could click on a name and then be able to see everything about that patient including past and future appointments and account information.

#### Vendor response

Dear Doctor Schellenberg, Thank you for your review and feedback.There is a method within the customer database to review appointment history, future appointments and notes. If this is what you are looking for, please reach out to customer service so we can show you how it works. Thanks again for your feedback since we are always working on improving our scheduler and your experience.

Replied October 2017

---

### Wellness Clinic

- Overall rating: 4/5
- Reviewer: Nikea K.
- Verified reviewer: Yes
- Industry: Veterinary
- Company size: 2-10 employees
- Product usage: Used daily for more than 2 years
- Reviewed: March 2020
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Nothing to add at this time

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 3/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

The ability to filter customers by what is needed to identify last appointment, notes, and animal name.

#### Cons

On the customer end the complaints are that they are unable to reset their password if they forgot the original one and end up calling us to make an appointment.

#### Vendor response

Hi Nikea, Thanks for the feedback on your experience with EZnet Scheduler. We sincerely appreciate your insight because it helps us build a better program. If you have any more questions, comments, or concerns, please feel welcome to reach back out as we would be more than happy to assist.--JG

Replied March 2020

---

### Awesome gamechanger for my practice!

- Overall rating: 5/5
- Reviewer: Mark H.
- Verified reviewer: Yes
- Industry: Health, Wellness and Fitness
- Company size: Self-Employed
- Product usage: Used daily for more than 2 years
- Reviewed: March 2020
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Having this software allows me to operate my practice without an assistant which is a huge savings!

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

I like that I can access my schedule from remote locations and anytime on my cellphone. Also a big fan of the text and email reminders.

#### Cons

There can be improvements when initially imputing a new patient and setting up the reminders.

#### Reasons for choosing EZnet Scheduler

Initial contact and value for the money

#### Vendor response

Mark- Thank you so much for taking the time to leave this excellent review. We really appreciate your business. Please let us know what we can do for you in the future!--JG

Replied March 2020

---

### Eznet Works For Us

- Overall rating: 5/5
- Reviewer: Stefanie W.
- Verified reviewer: Yes
- Industry: Retail
- Company size: 2-10 employees
- Product usage: Used daily for more than 2 years
- Reviewed: February 2020
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

We are happy with Eznet!

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

It's very easy to use and teach others how to use as well

#### Cons

Sometimes when moving appointments up and down / or dragging to block a day the system gets stuck and I have to log out and back in again for it to do what I needed to do.

#### Reasons for switching to EZnet Scheduler

Needed something that worked better with our growing company

#### Vendor response

Stefanie, wow! Thank you so much for this great 5-star review. We really appreciate you being a loyal customer and helping to share the word about us. We're here for you anytime.--JG

Replied March 2020

---

### Works well for auto repair shop scheduling

- Overall rating: 5/5
- Reviewer: Matthew D.
- Verified reviewer: Yes
- Industry: Automotive
- Company size: 11-50 employees
- Product usage: Used daily for more than 2 years
- Reviewed: February 2020
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Excellent support from staff, reliable product.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Customer notifications, interactive confirmation through email, clear visual presentation in day or week mode, color coding appointments.

#### Cons

Month mode is less detailed and seems jumbled.

#### Vendor response

Hi Matthew, Thank you so much for taking the time to leave this great review. We really appreciate your business. Thank you for providing feedback on the program as well and bringing your particular issue to our attention. Please let us know what we can do for you in the future!--JG

Replied March 2020

---

### Generally not easy to use, not a lot of functionality, visually/interface not very appealing.

- Overall rating: 2/5
- Reviewer: Michelle T.
- Industry: Mental Health Care
- Company size: 2-10 employees
- Product usage: Used daily for more than 2 years
- Reviewed: September 2017
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 2/5
- Value for money: 2/5
- Customer support: 2/5
- Functionality: 2/5

#### Pros

Cost. Ability to restrict each user from seeing schedule of other users. Able to sort of use it on different devices.

#### Cons

Notification template/code is awful. Just not easy to use. Just visually doesn't look professional (especially email notifications). Many functions not available or easy to use.

#### Vendor response

Michelle, Thank you for your feedback and review. I have asked our customer service manager to reach out to you to better identify your concerns. We are always open to making improvements to our product and depend on feedback such as your to guide us. Many of the.functionality is not always obvious. Please tell us what you are looking for and we will either show you where to find it our perhaps we can add it. Thanks!

Replied October 2017

---

### Easy & Accurate

- Overall rating: 5/5
- Reviewer: Stacey S.
- Verified reviewer: Yes
- Industry: Accounting
- Company size: 5001-10000 employees
- Product usage: Used daily for more than 2 years
- Reviewed: March 2020
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Great overall experience.

#### Ratings breakdown

- Ease of use: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

This software is used for scheduling tax clients for a nationwide free tax preparation service. I have found it easy to print daily schedules. Customer support helps me when I'm locked out, too.

#### Cons

There are none. The software does exactly what it's supposed to do.

#### Vendor response

Stacey, wow! Thank you so much for this great 5-star review. We really appreciate you being a loyal customer and helping to share the word about us. We're here for you anytime.--JG

Replied March 2020

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### Easy to use

- Overall rating: 5/5
- Reviewer: Janell W.
- Verified reviewer: Yes
- Industry: Education Management
- Company size: 51-200 employees
- Product usage: Used daily for less than 2 years
- Reviewed: March 2020
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 5/5
- Functionality: 5/5

#### Pros

I find this software very easy to use. I sign in and can see my schedule for the day, the week, or the month. With a click on a name, I can see the details I need to communicate with my appointment.

#### Cons

I would like to be able to set my view preference. The screen automatically opens to the day view but I find the week view more helpful.

#### Vendor response

Hi Janell-Thank you so much for taking the time to leave great review. We really appreciate your business. Thank you for providing feedback on the program as well and bringing your particular issue to our attention. Please let us know what we can do for you in the future!--JG

Replied March 2020

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### Good tool

- Overall rating: 5/5
- Reviewer: Elisa N.
- Verified reviewer: Yes
- Industry: Individual & Family Services
- Company size: 11-50 employees
- Product usage: Used daily for more than 2 years
- Reviewed: February 2020
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

This product works well for my practice!

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

This software is easy to use. I like that I can add different codes and appt. settings. I can assess it anywhere

#### Cons

It is not compatible with mobile devices. It would be nice to have an app. where changes can be made as well.

#### Vendor response

Hi Elisa, Thank you so much for this great review. We really appreciate you being a loyal customer and helping to share the word about us. We're here for you anytime.--JG

Replied March 2020

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EZnet Scheduler Reviews, Pros and Cons - 2026 Software Advice