--- title: "EZnet Scheduler Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of EZnet Scheduler. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if EZnet Scheduler is a good fit for you!" source_url: "https://www.softwareadvice.com/salon/eznet-scheduler-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Appointment Scheduling Software](https://www.softwareadvice.com/appointment-scheduling/) / [EZnet Scheduler](https://www.softwareadvice.com/salon/eznet-scheduler-profile/) / EZnet Scheduler Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/salon/eznet-scheduler-profile/) Reviews [Alternatives](https://www.softwareadvice.com/salon/eznet-scheduler-profile/alternatives/) # EZnet Scheduler User Reviews ## Reviews summary - Overall rating: 4.4/5 - Total reviews: 143 ### Secondary ratings - Ease of use: 4.3/5 - Customer support: 4.3/5 - Value for money: 4.4/5 - Functionality: 4.2/5 ### Rating distribution - 5 stars: 84 reviews (59%) - 4 stars: 42 reviews (29%) - 3 stars: 14 reviews (10%) - 2 stars: 3 reviews (2%) - 1 star: 0 reviews (0%) ### Most mentioned pros - It is simple to navigate and adding new clients is a breeze. - EZnet Scheduler was great for our office when the pandemic shifted so many things remote--it's easy to use, reasonably priced, and good for the full appointment process. - I think the practicality of it for both in-office and remote environments is the biggest plus. ### Most mentioned cons - The only thing that it is missing is the ability to scan in a previous work order to be able to reference the last job while scheduling a customer. - The reminders are limited for tasks, the text appointment reminders do not work for us and the client database is a bit hard to manage. - We also could not customize the notification emails, again likely because it was up the parent organization to make it one-size-fits-all. ## EZnet Scheduler customer reviews Showing reviews 1-25 of 143 (page 1). ### Love it! - Overall rating: 5/5 - Reviewer: Jessica B. - Verified reviewer: Yes - Industry: Government Administration - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros The ability to schedule multiple appts and mark them accordingly. #### Cons That it times out so quickly and the small print size when trying to print. #### Vendor response Hi Jessica, Thank you so much for taking the time to leave this review. We really appreciate your business. Thank you for providing feedback on the program as well and bringing your particular issue to our attention. Please let us know what we can do for you in the future!--JG Replied March 2020 --- ### Scheduling software that fit our use case, but not like a glove. - Overall rating: 4/5 - Reviewer: Gene H. - Verified reviewer: Yes - Industry: Telecommunications - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We have used EZnet Scheduler for several years now with satisfactory results. Everyone on staff has asked for an app for their phone though. Unsure why this hasn't been created yet. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros This software was easily adaptable to our type of business and allowed the flexibility to change parameters to meet our specific resource types. It was relatively easy to customize and we were able to get started fairly quickly. Sends Text and/or email notifications to both the technician, and if needed, the customer. #### Cons No mobile app. You navigate to the site via a mobile browser and it is difficult to see and manipulate the various appointments created. If you have the credentials to change the schedule, you can accidentally move the appointments around without any confirmation request. #### Reasons for choosing EZnet Scheduler It allowed us to see all technicians' schedules on the same screen and see the workflow for specific departments for the week/month. #### Reasons for switching to EZnet Scheduler Time Vision was older software that also didn't integrate into our accounting software and had a very dated approach to scheduling that never really fit our business model. #### Vendor response Thanks Gene for your thoughtful review! We are working on exciting new enhancements to the Scheduler and an app is in the works! We are in the process of adding two new features (testing mode) including two-way text messaging which is directly integrated into the calendar and updates appointments automatically. The other new feature coming out soon is IntelliVu digital job board with a Kanban view with drag and drop capability to update the status of a job/project/task and notify internal stakeholders as well as your customers. If you'd like to participate in our select beta group, please call us at 888.959.7475. Thanks for being a long-time, loyal customer--we appreciate it! Replied July 2022 --- ### Good but lacking important features - Overall rating: 3/5 - Reviewer: Jordanna M. - Verified reviewer: Yes - Industry: Automotive - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: July 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 2/5 #### Pros I like that it’s fairly easy to use and easy to navigate. #### Cons I wish there it wouldn’t tell you WHO scheduled an appointment as well as a time stamp with the date and time that user scheduled the appointment. It also is not very mobile friendly #### Vendor response Thank you Jordanna for your review. To view who created an appointment, select "Appointment Report" from Reports menu. Click "Run report" button. Then, you'll see who created the appointment and the creation date as well as modification information to the appointment. You are able to select which fields to display on this report in the "Display basic fields" drop-down menu from "Display Options" section in the middle of the window. We are in the process of adding new features including Enhanced Text Messaging which allows two-way text messages which automatically update the Scheduler, and IntelliVu digital job board which enables a Kanban view with drag and drop capability to improve workflow. If you're interested in participating in our beta release program, please contact customer support at 888.959.7475 for more information and to get on our list. Thanks for your business and your feedback. We greatly appreciate you. Replied July 2022 --- ### Service industry easy easy easy - Overall rating: 5/5 - Reviewer: Brad F. - Verified reviewer: Yes - Industry: Consumer Services - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Simple to learn and set up. Not overly pricey. We won’t from a Manuel scheduling board to this and it was a seem less transition. #### Cons The only thing that it is missing is the ability to scan in a previous work order to be able to reference the last job while scheduling a customer. #### Reasons for choosing EZnet Scheduler Simplicity and price. I could literally set up a digital version. Of the manual system that we had used for twenty plus years. #### Vendor response Brad thanks so much for taking the time to review EZnet Scheduler, and for your long-time business. We are in the process of rolling out some new features including Enhanced Text Messaging where customer's responses are integrated directly into the calendar updating the appointment status in real time. We're also introducing a Kanban feature called IntelliVu digital job board, a Kanban view that allows you to track the appointment status to improve workflow. Right now you can add a photo or document through Company Accounts, Manage Customer Records. Find the specific customer, click the wrench. Click the Photos/Documents tab. Then select Browse, find the desired file, select Upload.Then, click save. We are also in the process of introducing a new interface and in that release, we will be adding additional capabilities with adding photos/documents. If you're interested, we are looking for a select group of customers for our beta release. Call 888.959.7475 if you're interested. Replied July 2022 --- ### The perfect fit for our company! - Overall rating: 5/5 - Reviewer: Ronald P. - Verified reviewer: Yes - Industry: Medical Devices - Company size: 201-500 employees - Product usage: Used daily for less than 2 years - Reviewed: July 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros EZNet scheduler provides us with an accurate dependable cloud based scheduling option that is fully customizable without breaking the bank. #### Cons EZNet Scheduler works perfect for the application we needed. We reviewed several other applications and EZNet scheduler was the only one that fit our needs completely. #### Reasons for switching to EZnet Scheduler We needed a cloud based solution that allowed multiple users. #### Vendor response We're so happy to have you as a loyal customer Ronald. Thanks for the review and stay tuned as we fine tune some new enhancements to the Scheduler. Watch our Facebook and Twitter for details. Replied July 2022 --- ### User friendly and effective scheduler - Overall rating: 5/5 - Reviewer: Jylly C. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We use it for getting a birds eye view of all of our locations and each nights classes. It allows a Snapshot so we can see open times at the studio and differentiate between recurring in-house classes and outside rental bookings. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It’s easy to color code and customize your classes or bookings. It allows recurring appointments as well as alerts you when there’s a double booking. Easy to use and super effective. #### Cons I wish I could easily print the days bookings just like it looked on my screen. I also wish LOGIN was directly on the home screen and that as soon as you logged in on the mobile device that it loaded the FULL calendar view. #### Reasons for choosing EZnet Scheduler Ease of adding a booking. The Less clicks I need to do to add a renter in at the last minute, the better. #### Reasons for switching to EZnet Scheduler Google has too many things to input and doesn’t show a full day all on one screen. Plus you can’t have different locations side by side on your screen. They would all just pile up. #### Vendor response Hi Jylly, Thank you so much for taking the time to leave this great review. We really appreciate your business. Thank you for providing feedback on the program as well and bringing your particular issue to our attention. Please let us know what we can do for you in the future!--JG Replied March 2020 --- ### EZnet Scheduler Invaluable - Overall rating: 5/5 - Reviewer: Fred R. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. EZnet Scheduler is invaluable to our practice. It servers as our clients scheduler both in-house and online. It is also a work flow management. This is the one piece of software that our company could not function without. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Easy to use, great visual presentation of the schedule #### Cons Can not select specific services independent of each practitioner for the external calendar. #### Reasons for choosing EZnet Scheduler It incorporated billing functions which were not applicable to our industry and not necessary. Paying for stuff we did not need or could not use. #### Reasons for switching to EZnet Scheduler No external calendar function. #### Vendor response Hi Fred-Thank you so much for taking the time to leave this excellent review. We really appreciate your business. Thank you for providing feedback on the program as well and bringing your particular issue to our attention. Please let us know what we can do for you in the future!--JG Replied March 2020 --- ### EZnet is easy to use - Overall rating: 5/5 - Reviewer: Debra G. - Verified reviewer: Yes - Industry: Child Day Care Services - Company size: 11-50 employees - Product usage: Used monthly for less than 2 years - Reviewed: July 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. When we get new students at our preschool I go onto EZnet and enter the ‘new client’ details. Then just hit SAVE #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros This product is easy to sign in. It is simple to navigate and adding new clients is a breeze. Very user friendly #### Cons I like that my sign in details are saved which saves time signing in. Once signed in it is easy to use and navigate #### Vendor response Thank you for your review. We built our scheduler with your application in mind. We continue to make improvements and value your feedback which is needed to help guide future development. Regards, Eznet Team. Replied July 2025 --- ### BEST SCHEDULING SOFTWARE ON THE MARKET!!! - Overall rating: 5/5 - Reviewer: Deana L. - Verified reviewer: Yes - Industry: Veterinary - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review. EZNet always works. Their customer service is out of this world. Their scheduler is massively robust. You can make it do anything you can think up. I have been with them for over 11 years and I have never had a bad experience. I wish every software provider could measure up to their standards. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros EZnet Scheduler is the easiest vendor I have ever worked with. #### Cons Not a thing. I love the software and their customer service! #### Vendor response Thank you Deana. We love your testimonial and for your loyalty. Replied March 2025 --- ### Basic option for scheduling needs - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Management Consulting - Company size: 2-10 employees - Product usage: Used monthly for less than 2 years - Reviewed: February 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Functionality: 4/5 #### Pros *Users can schedule appointments online *Sends text/email reminders to the client *Separate logins for staff and clients #### Cons *Entering exceptions for specific dates are a pain to enter #### Vendor response Thanks for the feedback on your experience with EZnet Scheduler. We sincerely appreciate your insight because it helps us build a better program. If you have any more questions, comments, or concerns, please feel welcome to reach back out as we would be more than happy to assist.--JG Replied March 2020 --- ### Useful for appointment scheduling - Overall rating: 4/5 - Reviewer: Eileen K. - Verified reviewer: Yes - Industry: Accounting - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: July 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros Multiple users could interface within the appointment scheduling feature thus allowing us to manage the appointments without double booking. #### Cons It would be useful to be able to customize the start and finish time for various appointments as opposed to setting up the same time blocks each week. #### Vendor response Thank you Eileen for taking the time to review our product. There are multiple ways to adjust the appointment times. You can in an individual appointment simply by editing the time right in the appointment. The second way is to drag or push up the bottom of the appointment cell with your mouse in the calendar view. The third way is to set up the same type of appointment for a different duration and when booking an appointment, select the appointment type (duration) needed. Whenever you run into any questions on using the Scheduler, feel free to call our customer support team at 888.959.7475--we're here for you. We appreciate your business! Replied July 2022 --- ### In my opinion… - Overall rating: 3/5 - Reviewer: Leslie M. - Verified reviewer: Yes - Industry: Utilities - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: July 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It’s been good. Does what I need it too do. #### Ratings breakdown - Ease of use: 3/5 - Functionality: 3/5 #### Pros I love that it shows all information I need for each Client including the notes section. #### Cons I don’t like that this isn’t an App. Sometimes I think it’d be easier if it were. I access my Schedule from my phone a lot and it’s not always convenient. #### Vendor response We are working on version 7.0 and once we have that developed and released, we'll be able to release an app. Thanks for being a loyal customer. We appreciate your business. Replied July 2022 --- ### Good Scheduler - Overall rating: 4/5 - Reviewer: Nisa S. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: Used monthly for less than 6 months - Reviewed: July 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I liked it and maybe we'll consider using it again next tax season. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros I liked the ease at which we could see appointments and input information about each client we scheduled. I also liked that clients were able to get notification and confirmations from us. #### Cons I don't know if this is a software issue or if it was a setting that the parent organization had implemented, but we weren't able to change appointment times or length when we did use it. We also could not customize the notification emails, again likely because it was up the parent organization to make it one-size-fits-all. #### Vendor response Thanks Nisa for taking the time to give us a review and provide your feedback. It's quite likely there might be restrictions on user rights from management in your organization. If you have any questions on how to use the Scheduler, please contact our customer support team at 888.959.7475. We're also in the process of adding two new features: Enhanced Text Messaging which allows two-way text messaging with automatic updates to the appointments, and IntelliVu digital job board which enables a Kanban view with drag and drop capability to improve workflow. We hope you will check out our new features and use us again for your next tax season. Replied July 2022 --- ### Ease of EZnet - Overall rating: 5/5 - Reviewer: Laurel A. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros EZnet Scheduler is a fantastic tool. It keeps all my appointments with needed contact data in one area. I love the ability to text or email patients from the Scheduler it cuts out one step in my day. #### Cons I don't like the ability to do a series of appointments. If the product changes you have to change it each appointment. It should have the ability to carry over the product change. #### Vendor response Dear Laurel, Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us!--JG The system currently allows for changes to recurring appointments, however in the future clients will have an option to change future appointments and/or past appointments. Replied March 2020 --- ### Easy to use, great customer service - Overall rating: 4/5 - Reviewer: Tarin C. - Industry: Mental Health Care - Company size: 501-1000 employees - Product usage: Used daily for less than 2 years - Reviewed: September 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Being able to reschedule by email with customers. The price is very good for number of reminder we need to send out per customer. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The software is simple to use. I like the email response option for customers to cancel or rescheduled appointment if needed. That feature really cuts down the time when needing to reschedule that appointment and simple to complete by email. It is easy to take a provider off the schedule when needed with minimal time doing so. It is very easy to adjust the schedule as needed as well. #### Cons I wish the text reminders would send out the first name for appts or initial of first name with last name. We have several children in one family and they usually have to call and see which child is to be seen. That would be my only feedback on how to improve features. #### Vendor response Tarin, Thank you for your review. We can help you with the text reminders displaying the first name and last name of the appointment. There are a few ways we can do this so please contact Scot and we will fix this issue for you. Thanks! Replied October 2017 --- ### EZnet use in a high volume Veterinary Clinic - Overall rating: 3/5 - Reviewer: Sara F. - Verified reviewer: Yes - Industry: Veterinary - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: February 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. The layout of EZnet is very easy to identify the appointment type and status. It is easy to train new staff on and they feel comfortable using it very quickly. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros -Easy to use -Reoccurring appointment types/times -Running reports to find a scheduled appointment -Preview of appointment type and notes when holding cursor over appointment #### Cons -Has a lot of errors -Appointments do not always save -Notes for appointments do not always save -Crashes in the middle of scheduling and erases all info for the appointment being scheduled #### Vendor response Hi Sara, Thanks for the feedback on your experience with EZnet Scheduler. We sincerely appreciate your insight because it helps us build a better program. If you have any more questions, comments, or concerns, please feel welcome to reach back out as we would be more than happy to assist.--JG Replied March 2020 --- ### Multi-user friendly! - Overall rating: 5/5 - Reviewer: Jennifer O. - Verified reviewer: Yes - Industry: Accounting - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We have had a very positive experience with [SENSITIVE CONTENT HIDDEN] and his crew. We would recommend using this scheduler! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros This software is multi-user friendly. Since we have at least three people making appointments at a time, the real time updates are essential. #### Cons My only wish is that multiple emails can be used to send appointment confirmations. Many of our clients ask for that. #### Reasons for choosing EZnet Scheduler Multi-user friendly. #### Vendor response Thank you so much for your review, Jennifer! We are so glad to hear you are doing well and have benefited so much from EZnet Scheduler. Please let us know what we can do for you in the future!--JG Replied March 2020 --- ### Good for coordinating our estimators - Overall rating: 4/5 - Reviewer: James F. - Verified reviewer: Yes - Industry: Retail - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Functionality: 4/5 #### Pros I can look at a daily or a weekly view to see where our estimators are going and eliminate or greatly reduce backtracking out in the field. This saves us time and fuel. #### Cons I would like to see an auto-save feature. If I forget to manually save, I can lose an appointment. #### Vendor response Hi James, Thanks for the feedback on your experience with EZnet Scheduler. We sincerely appreciate your insight because it helps us build a better program. If you have any more questions, comments, or concerns, please feel welcome to reach back out as we would be more than happy to assist.--JG Replied March 2020 --- ### It works - Overall rating: 4/5 - Reviewer: Thomas M. - Verified reviewer: Yes - Industry: Accounting - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: July 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Functions as necessary. Email notifications help. #### Cons No major issues detected at this time. Thanks. #### Vendor response Thanks Thomas for your review and your business. We're happy to hear the Scheduler works great for you. We're in the process of adding some new features including two-way text messaging with real-time calendar status updates and IntelliVu digital job board, a Kanban view with drag and drop capability to improve workflow. Watch your email for more information. Replied July 2022 --- ### Chiropractic scheduler - Overall rating: 4/5 - Reviewer: Michael S. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Every now and then a patient doesn't get their reminder, but otherwise it saves many missed appointments per day. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Patients love getting the text and/or email reminders, some patients rely on this feature. I like being able to check my schedule from any computer. #### Cons I feel a iPhone app would be very useful. #### Vendor response Michael-Thank you so much for taking the time to leave your review. We really appreciate your business. Thank you for providing feedback on your experience as well. Please let us know what we can do for you in the future!---JG Replied March 2020 --- ### Works well for auto repair shop scheduling - Overall rating: 5/5 - Reviewer: Matthew D. - Verified reviewer: Yes - Industry: Automotive - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Excellent support from staff, reliable product. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Customer notifications, interactive confirmation through email, clear visual presentation in day or week mode, color coding appointments. #### Cons Month mode is less detailed and seems jumbled. #### Vendor response Hi Matthew, Thank you so much for taking the time to leave this great review. We really appreciate your business. Thank you for providing feedback on the program as well and bringing your particular issue to our attention. Please let us know what we can do for you in the future!--JG Replied March 2020 --- ### Generally not easy to use, not a lot of functionality, visually/interface not very appealing. - Overall rating: 2/5 - Reviewer: Michelle T. - Industry: Mental Health Care - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 2/5 - Customer support: 2/5 - Functionality: 2/5 #### Pros Cost. Ability to restrict each user from seeing schedule of other users. Able to sort of use it on different devices. #### Cons Notification template/code is awful. Just not easy to use. Just visually doesn't look professional (especially email notifications). Many functions not available or easy to use. #### Vendor response Michelle, Thank you for your feedback and review. I have asked our customer service manager to reach out to you to better identify your concerns. We are always open to making improvements to our product and depend on feedback such as your to guide us. Many of the.functionality is not always obvious. Please tell us what you are looking for and we will either show you where to find it our perhaps we can add it. Thanks! Replied October 2017 --- ### Easy & Accurate - Overall rating: 5/5 - Reviewer: Stacey S. - Verified reviewer: Yes - Industry: Accounting - Company size: 5001-10000 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Great overall experience. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros This software is used for scheduling tax clients for a nationwide free tax preparation service. I have found it easy to print daily schedules. Customer support helps me when I'm locked out, too. #### Cons There are none. The software does exactly what it's supposed to do. #### Vendor response Stacey, wow! Thank you so much for this great 5-star review. We really appreciate you being a loyal customer and helping to share the word about us. We're here for you anytime.--JG Replied March 2020 --- ### Easy to use - Overall rating: 5/5 - Reviewer: Janell W. - Verified reviewer: Yes - Industry: Education Management - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: March 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros I find this software very easy to use. I sign in and can see my schedule for the day, the week, or the month. With a click on a name, I can see the details I need to communicate with my appointment. #### Cons I would like to be able to set my view preference. The screen automatically opens to the day view but I find the week view more helpful. #### Vendor response Hi Janell-Thank you so much for taking the time to leave great review. We really appreciate your business. Thank you for providing feedback on the program as well and bringing your particular issue to our attention. Please let us know what we can do for you in the future!--JG Replied March 2020 --- ### Good tool - Overall rating: 5/5 - Reviewer: Elisa N. - Verified reviewer: Yes - Industry: Individual & Family Services - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. This product works well for my practice! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros This software is easy to use. I like that I can add different codes and appt. settings. I can assess it anywhere #### Cons It is not compatible with mobile devices. It would be nice to have an app. where changes can be made as well. #### Vendor response Hi Elisa, Thank you so much for this great review. We really appreciate you being a loyal customer and helping to share the word about us. We're here for you anytime.--JG Replied March 2020 ## More reviews [Next reviews](https://www.softwareadvice.com/salon/eznet-scheduler-profile/reviews/?page=2) --- EZnet Scheduler Reviews, Pros and Cons - 2026 Software Advice