EZsalonware

RATING:

4.8

(79)

About EZsalonware

EZsalonware is a cloud-based platform that helps salon businesses handle appointments, communication, bookings, payments and other administrative operations on a centralized dashboard. The solution includes social media management functionality, which lets users connect with customers and post advertisements across a variety of social media channels like Twitter, Facebook, Yelp, Instagram and more. EZsalonware allows administrators to modify billing settings, provide role-based access, import customer data and add or delete employees. The business management tools in the application assist organizations with creating custom online booking rules, assigning stylists to clients, and managing payments using mass checkout. Additionally, supervisors can view customer det...

Awards and Recognition

FrontRunner 2022
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

EZsalonware Pricing

EZsalonware offers free trial after which it is available on monthly subscriptions. Details include: Single or Partner (1-2 Operators) - $19.99 - $35.99 per month Tiered (3-10 Operators) - $49.99 - $119.99 per month Group (11-25 Operators) - $149.99+ per month Yearly subscriptions are available on request.

Starting price: 

$19.99 per month

Free trial: 

Available

Free version: 

Available

EZsalonware managing bookings
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EZsalonware Reviews

Overall Rating

4.8

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

5

Value for money

5

Functionality

5

Most Helpful Reviews for EZsalonware

1 - 5 of 79 Reviews

Matthew

Pharmaceuticals, 501-1,000 employees

Used monthly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2020

Very easy to use and visually appealing

PROS

The navigation was very easy and I like how there was a link to communicate with the salon and their direct texts. It was really easy to change appointments as well.

CONS

The only negative I might have is that it wasn't obvious how many extra features the site has if you click the menu in the top right. There are some really cool things that can be used and I just didn't see the button. That might be a personal issue though.

Vendor Response

I'm glad that you made use of our features within the menu tab. We have already made the necessary changes to make the menu more visible! Thanks for the suggestions

Replied June 2020

Dan

Computer Software, 51-200 employees

Used monthly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2020

Very functional, nice extras, just needs aesthetic cohesion

I'm glad it works and keeps me from having to talk to a person to make a hair appointment (because millennials and genZ be like that). Once you know how it works, it's very fast and effective.

PROS

Booking an appointment is streamlined and easy. The journey from the Studio108 webpage to the completed appointment page is very well scoped. Once logged in, the extras like "Hair Terminology" and "Appointment History" are really nice to have. Most hair salons don't offer that to you, and most people in need of haircuts don't have the vocabulary to express what they want.

CONS

These are only aesthetic concerns for the most part. Take note of how the buttons on your Studio108 homepage look different from the "Make an Appointment" button, which look different from the "Home" and "Done" buttons when making an appointment. If you had to choose a button to emulate, you should emulate the one on your Studio's Homepage, as it is very modern-looking and up to par with current web aesthetics (you would describe it as an example of "Flat Design").

User Profile

Tyler

Verified reviewer

Law Practice, 51-200 employees

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed June 2020

Awesome Software

PROS

The ease of use was the most impressive feature.

CONS

To me, there wasn’t anything that stood out as being bad.

Nathan

Marketing and Advertising, 5,001-10,000 employees

Used monthly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

FUNCTIONALITY

5

Reviewed June 2020

Functional and fast; easy for a user

PROS

Booking is very straight forward. Clicking around is minimized; generally less actions one has to take is better. There is both an option to choose a particular stylist or to go for any stylist. The calendar menu for choosing an appointment works well. It is functional and fast.

CONS

The UI could use updating. The site renders bars and menus very large on desktop. Once logged in there is a great deal of whitespace; the menus get slammed to the far edges leaving a great big void in the middle of the pages.

Vendor Response

EZsalonware minimized the clicking and designed booking to be fast and user friendly. We have made updates so that the UI is spaced and centered! Thanks for your feedback

Replied June 2020

Seth

Retail, 10,000+ employees

Used less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2020

Reliable and Easy to Use

Easy. User friendly. Well done.

PROS

I have used this software to book appointments with my hairstylist. It is easy to use and keeps things organized. I am thrilled to have some predictability to my hair appt schedule.

CONS

None.

Vendor Response

Yes, we are pleased that stylists in your salon use the hair cut notes section so that your stylist can replicate their same high quality cuts!

Replied June 2020