---
title: "Goldie Reviews, Pros and Cons - 2026 Software Advice"
description: "Reviews of Goldie. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Goldie is a good fit for you!"
source_url: "https://www.softwareadvice.com/salon/goldie-profile/reviews/"
page_type: "reviews"
language: "en"
---

1 million+ businesses helped. Get advice

Get Free Advice

[Home](https://www.softwareadvice.com/)

/

[Appointment Reminder Software](https://www.softwareadvice.com/medical/appointment-reminder-comparison/)

/

[Goldie](https://www.softwareadvice.com/salon/goldie-profile/)

/

Goldie Reviews

Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee.

[Overview](https://www.softwareadvice.com/salon/goldie-profile/)

Reviews

[Alternatives](https://www.softwareadvice.com/salon/goldie-profile/alternatives/)

# Goldie User Reviews

## Reviews summary

- Overall rating: 4.8/5
- Total reviews: 1,173

### Secondary ratings

- Ease of use: 4.8/5
- Customer support: 4.7/5
- Value for money: 4.6/5
- Functionality: 4.6/5

### Rating distribution

- 5 stars: 933 reviews (80%)
- 4 stars: 206 reviews (18%)
- 3 stars: 25 reviews (2%)
- 2 stars: 5 reviews (0%)
- 1 star: 4 reviews (0%)

### Most mentioned pros

- It’s a reliable system that helps keep my business organised and professional. While there are a few areas that could be improved, it does exactly what you need it to do for day-to-day scheduling and client management.
- The booking sites are beautiful, if I need help I am contacted the same day by a real person, the AI chat bot for general help is very helpful and understands everything I ask of it.
- I love that I can add all my appointment dates and times, and the automated message system; word really well for my customer base.

### Most mentioned cons

- I would say the only thing I don’t love so far is that it only has the option to send text reminders to my clients, and that I can't separate prep instructions for certain services.
- The aspect I liked least about Goldie was the inconsistency in its performance. While the product generally delivered acceptable results, there were frequent glitches and occasional slow response times that disrupted the user experience.
- The fact you can’t add lunch breaks into the calendar. that you can’t select a service to only be booked on certain days such as “full groom Saturdays only”

## Goldie customer reviews

Showing reviews 1-25 of 1,173 (page 1).

### Great booking system

- Overall rating: 5/5
- Reviewer: Emily D.
- Verified reviewer: Yes
- Industry: Cosmetics
- Company size: Self-Employed
- Product usage: Used daily for less than 2 years
- Reviewed: July 2026
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

It has been wonderful! Their customer service is fantastic. Every time I have had an issue they are quick to respond and happy to help

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 3/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Goldie is simple to use and has all the features that I need. I especially love that you can custom the SMS messages

#### Cons

The forms feature is only available in pro Plus and that is very expensive and has a lot of bells and whistles that I just don't need

---

### Tried every booking app, goldie was the best option at a 9/10

- Overall rating: 5/5
- Reviewer: Madison S.
- Verified reviewer: Yes
- Industry: Individual & Family Services
- Company size: Self-Employed
- Product usage: Used daily for more than 2 years
- Reviewed: July 2026
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

It's been great overall, i've tried numerous different apps, even some that were free like connectteam and honeybook, but none of them could compare. I love being in control of every detail and goldie gives me just that. Meanwhile other apps and sites give you half the features and customizablilty with the same price. Overall out all literally every booking app i've had, goldie has some features missing that would make it the best app ever, but it's definetly #1.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

I really enjoy goldie, there's not too much of a learning curve when you start setting everything up. I've never had any issues with security and they've always made sure payments securely reach my banks, ect. Plus the features you get compared to other apps are amazing, it's greater value for money. Even if you don't use online booking, which makes schedule changes so much easier, there's the scheduling and appointment management. I've never had any bugs or any other issues when using the app, and my clients love using it to manage their appointments.

#### Cons

I don't like the pricing amount, the value is great but every little thing is behind a paywall, and they don't have a built in quoting system so you still have to do a lot manually. You can't even change the way your website looks from the base layout without having their top tier plan.

#### Reasons for choosing Goldie

i almost chose honeybook but i just really hated their website layout and everything to do with setup

#### Reasons for switching to Goldie

I didn't quite like any of the other options until I came across goldie, while everything else was missing so many items that would keep most of my business manual, goldie offered nearly everything i need.

---

### Amazing Tool

- Overall rating: 5/5
- Reviewer: Li Z.
- Verified reviewer: Yes
- Industry: Medical Practice
- Company size: 2-10 employees
- Product usage: Used daily for less than 2 years
- Reviewed: July 2026
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Overall, it is a great tool. From being user friendly, to the seamless bookings, reminders and payment system.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

I love that my customers can pay easily with a link, book seamlessly, and I am able to tweak every single aspect of my business.

#### Cons

I think there’s still work needed on integrating ai replies with human like structure as well as phone call handling.

#### Vendor response

Thank you for the feedback - we are working hard on the AI replies - if you have any specific ideas we would love to hear them. If you can reach out to support@heygoldie.com or respond to this review.

Replied July 2026

---

### Nearly perfect

- Overall rating: 5/5
- Reviewer: Jessica R.
- Verified reviewer: Yes
- Industry: Leisure, Travel & Tourism
- Company size: Self-Employed
- Product usage: Used daily for less than 6 months
- Reviewed: June 2026
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Overall, I love Goldie. The booking sites are beautiful, if I need help I am contacted the same day by a real person, the AI chat bot for general help is very helpful and understands everything I ask of it. The ease of booking for clients is fantastic and I love that I can block extra time between appointments. Although I don't use the feature for dynamic pricing, I do think it's a necessity for a lot of people who work late or weekends. I really wish they would allow a way for us to create specific coupon codes though. I would love to be able to set up a code for just people in the office building or family and friends so they can apply it right at checkout. It would also be nice if I could link my Goldie and Google reviews together somehow. A FAQ section would be a really nice touch, as well. But other than that, it's nearly perfect.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

Goldie has a very intuitive format. The ease of use for both clients and myself has been invaluable because I don't have time to worry about the app not working or walking clients through the process.

#### Cons

Can't create coupon codes. I should be able to make a "FAMILY50" code that just my family can use to get half price massages.

#### Reasons for choosing Goldie

Prettier formatting, discounted pricing in the first three months.

---

### Great system

- Overall rating: 5/5
- Reviewer: Sarah H.
- Verified reviewer: Yes
- Industry: Veterinary
- Company size: Self-Employed
- Product usage: Used daily for less than 12 months
- Reviewed: June 2026
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Love it , it works well. From the trial its been a god send to my business. Customers love it too and ae both find it easy

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Functionality: 5/5

#### Pros

Easy to use and to link to my google diary. Customers finding it easy to book or request an appointment. . Great to just click in when on a call .

#### Cons

Only checkout , would like to have tick list Bacs cash or card Able to load a video amd multiple photos of dog aswell not just 1 photo

#### Reasons for switching to Goldie

Im no longer mibile and needed something easier but with reminder texts

---

### Honest Review

- Overall rating: 5/5
- Reviewer: Cassandra G.
- Verified reviewer: Yes
- Industry: Individual & Family Services
- Company size: Self-Employed
- Product usage: Used daily for less than 12 months
- Reviewed: July 2026
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

10/10 would recommend. Overall in the past 6 mo I’ve been using Goldie, I’ve had no Bugs and Issues. There’s only a slight learning curve but after a day you get the hang of it!

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

I enjoyed the following so far: Scheduling and appointment management, schedule, reminder notifications, and security. I also loved that we can require the customer pay the service tax/fee.

#### Cons

I have to say that it is a bit pricey. The value for money is okay but honestly, it kinda stinks if you don’t bring in enough clientele after the free trial.

#### Reasons for choosing Goldie

Cleaner website display and better functions.

---

### The Most Relaxed I’ve Ever Felt With a Booking System

- Overall rating: 5/5
- Reviewer: Alex H.
- Verified reviewer: Yes
- Industry: Retail
- Company size: Self-Employed
- Product usage: Used daily for less than 6 months
- Reviewed: July 2026
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Smooth, easy, great, stress and worry free. Absolutely great, no complications and no need to get in contact with them over anything at all

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Everything I love about Goldie! It makes scheduling so easy by automatically selecting the service my clients always have when rebooking, the schedule itself has so many different ways to read it and so that always looks nice and with all the different colours too it’s so easy! Payments have never been easier with all the different types of payments, it captures details and lets me do deposits too. The value for money is better than any other, I’ve tried 6 different companies. And I’ve never had any issues.

#### Cons

The texts are a little bit limited on the basic plan and I had the reduce the amount that was sent out but other than that nothing

#### Reasons for switching to Goldie

Too expensive and always had problems and needing to contact them

---

### Wish it cover more features

- Overall rating: 4/5
- Reviewer: Marisol M.
- Verified reviewer: Yes
- Industry: Cosmetics
- Company size: Self-Employed
- Product usage: Used daily for less than 6 months
- Reviewed: June 2026
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Some what satisfied, I like the easy navigation and quick response when I run into issues, wish I could send marketing emails and text without extra payment

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

Easy to use for both business and clients I like that clienta are encouraged to leave reviews after receiving service

#### Cons

Not able to send email or text unless I pay extra for it. Glossgenius includes these features with paid plan

#### Reasons for choosing Goldie

Similar features as the one I was using after several years

#### Reasons for switching to Goldie

Price is continues to go up after a few months

#### Vendor response

Thank you for taking the time to leave this review. While we don't currently offer marketing emails, all of our transactional emails are free on all plans. On our paid plans you receive 500 - 1000 sms messages a month, depending on the plan. If you are seeing something differently please reach out to us at support@heygoldie.com - we want to make sure you are able to access your text messages.

Replied June 2026

---

### So happy I made the switch!

- Overall rating: 5/5
- Reviewer: Taylor J.
- Verified reviewer: Yes
- Industry: Consumer Services
- Company size: Self-Employed
- Product usage: Used daily for less than 6 months
- Reviewed: June 2026
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

10/10 so far, I'm so happy I made the switch from my previous booking system. Definitely worth the money!

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Its easy to use, has a beautiful interface, and my clients love it a lot more than my previous booking system! It looks a lot more professional, & I love how compatible it is with my social media platforms.

#### Cons

I would say the only thing I don’t love so far is that it only has the option to send text reminders to my clients, and that I can't separate prep instructions for certain services.

#### Reasons for choosing Goldie

I like the way it looks, and have been a client who has used it for my nail services.

#### Reasons for switching to Goldie

I wanted a nicer looking booking system that was reliable and easy to use.

---

### Great booking app that provides ease for business owners

- Overall rating: 5/5
- Reviewer: katelyn b.
- Verified reviewer: Yes
- Industry: Health, Wellness and Fitness
- Company size: Self-Employed
- Product usage: Used daily for less than 6 months
- Reviewed: June 2026
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Wish I caved and joined so much earlier than now. It saves from having multiple booking options to one. I used to have people msg me via Facebook, via text and email and now it’s just this one app.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

I love the ease of appt bookings for clients. It allows questions from clients as well but give the opportunity for clients to look themselves

#### Cons

I would like to have the waitlist option without the much added cost since I’m not busy enough but there are days I don’t want my clients to think i am not able to take the appt if my appt spots are filled. I could make room somewhere

#### Reasons for switching to Goldie

The appts would show up in PST and not my local time after switching multiple times. Also, I could not access the calendar anymore but my clients could

---

### Happy I Moved To Goldie

- Overall rating: 5/5
- Reviewer: Kirsty D.
- Verified reviewer: Yes
- Industry: Cosmetics
- Company size: Self-Employed
- Product usage: Used daily for less than 6 months
- Reviewed: October 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

I found it really easy to move over my existing clients and appointments, it was a very quick and easy process and I was set up and ready to go in no time. This was really important to me so I was impressed with how it was handled. I find it really good value for money and is considerably cheaper than the software I was using previously. My favourite thing is the booking page having a gallery and review area, they've really helped me stand out. Overall it's very easy to use and schedule appointments and my clients seem to have no problems.

#### Cons

The only things I wish were better is the reports available. I like to be able to break up my stats into different areas i.e how much I took on card Vs cash and how long it takes payments to come to you once received from a client. For that reason I use a different company for payments.

#### Reasons for choosing Goldie

Because of usability, fictions available and booking gallery

#### Reasons for switching to Goldie

Due to the monthly cost being quite high

#### Vendor response

Thank you for the feedback. I would love to learn more about the reports data you would like to see for payments. Can you reach out to us at payments@heygoldie.com?

Replied October 2025

---

### Easy to use

- Overall rating: 5/5
- Reviewer: Amy-Louise S.
- Verified reviewer: Yes
- Industry: Veterinary
- Company size: Self-Employed
- Product usage: Used daily for less than 6 months
- Reviewed: May 2026
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Saved me a lot of time booking and sending out reminders. Admin is now much easier to manage day to day.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Easy to use, has all the features I need and saves me time sending reminder texts etc out manually to clients.

#### Cons

Doesn't automatically text clients when I alter an appointment in the diary. I.E if I move the time up in my diary manually.

#### Reasons for choosing Goldie

I liked how it looked and how easy it was to use

#### Vendor response

Thank you for taking the time to leave such an nice review.

Replied May 2026

---

### Happy Goldie user

- Overall rating: 5/5
- Reviewer: Page E.
- Verified reviewer: Yes
- Industry: Consumer Services
- Company size: Self-Employed
- Product usage: Used daily for less than 6 months
- Reviewed: September 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

9.5 out of 10! This has helped me with the start of my business. I love that i can keep notes for each client.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

Easy to understand. Helpful. Returned my question through email very quickly. Great price. I love the customization.

#### Cons

The client cant tip over 100% of the service value. And I cant adjust timing while making an appointment. I have to go to the services and adjust all timing. I cant customize per appointment. And i cant tell when my card reader is coming in

#### Reasons for switching to Goldie

I opened my own salon suite. My previous salon closed

---

### So far with Goldie

- Overall rating: 5/5
- Reviewer: Jessica M.
- Verified reviewer: Yes
- Industry: Consumer Services
- Company size: Self-Employed
- Product usage: Used daily for less than 6 months
- Reviewed: December 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Overall I am happy with Goldie app and also really love having the desktop version. It has helped me a lot I just wish it would stop me from booking during non working hours.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

It’s an all in one software that handles scheduling, taking payments, messaging, expenses tracking and more at an affordable price.

#### Cons

It allows me to schedule clients during my non working hours. This keeps messing me up and causing me to have to reach back out to my clients to reschedule their appointments. This is not a good look for a business. And I believe the Goldie app should stop me from doing this. There is no point in having non working hours if the app allows me to schedule during those times.

#### Reasons for choosing Goldie

It gave more of the features I was looking for within the budget I was willing to spend . As well as ease of use

---

### Really enjoying so far

- Overall rating: 5/5
- Reviewer: Dj M.
- Verified reviewer: Yes
- Industry: Marketing and Advertising
- Company size: Self-Employed
- Product usage: Used weekly for less than 6 months
- Reviewed: April 2026
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

I am a budding freelancer and starting my business. Goldie has been a god send board, taking virtual and credit card payments. Set up a seamless in the execution is flawless.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

Goldie makes it easy to track specialized inventory and bill customers. Recieving payments are lightning fast and Goldie ads a level of legitimacy for those starting out in business. Customers love the option to pay online.

#### Cons

Its not a huge deal at all, but the app could use a facelift with a default option thats not a calendar. I can see people confused as what to do.

#### Reasons for choosing Goldie

I heard how good the payments options were, and that it was easy to use.And fully customizable

#### Reasons for switching to Goldie

I wanted a better option with cheaper fees.That was not reliant on having an attachment

---

### Goldie Review

- Overall rating: 5/5
- Reviewer: Katie W.
- Verified reviewer: Yes
- Industry: Consumer Services
- Company size: Self-Employed
- Product usage: Used weekly for less than 6 months
- Reviewed: March 2026
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Very good so far. Took a little time getting used to everything and where everything was on the app but I would definitely recommend it to anyone starting out a business

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Very good value for money and gave me piece of mind regarding payment security when starting up my new business. I like that you can have everything you need in one place and it is easy to amend your website and booking system Starting a new business was extremely daunting and I didn't know where to start in terms of a website or client forms and Goldie helped me feel less overwhelmed and allowed me to enjoy setting up my business

#### Cons

Wish I could change the calendar to stay in monthly view and wish there were more dog grooming related forms such as grooming records and body maps which would be extremely helpful and more dog grooming related social media templates

#### Reasons for choosing Goldie

Introductory offer was good & Goldie was recommended by a friend

---

### Happy user!

- Overall rating: 5/5
- Reviewer: Renee H.
- Verified reviewer: Yes
- Industry: Health, Wellness and Fitness
- Company size: Self-Employed
- Product usage: Used daily for less than 6 months
- Reviewed: May 2026
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

I love it! I switched from Acuity and m so happy with the overall experience and would recommend to anyone.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

The interface for my clients and the user friendly experience. I love the app and the layout of the different websites.

#### Cons

Some of the limitations on customizations to the website and also in the backend for me to be able to have control over certain things.

#### Reasons for switching to Goldie

Interface of the website and user friendly experience

---

### The best booking system

- Overall rating: 5/5
- Reviewer: Emma W.
- Verified reviewer: Yes
- Industry: Health, Wellness and Fitness
- Company size: Self-Employed
- Product usage: Used daily for less than 6 months
- Reviewed: January 2026
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Amazing experience, fast effortless and so easy to use and customise! It’s great it comes with a mini website all built for you, I was up and running in a day and my clients love it

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

It’s quick and was an effortless transition my old software, it’s multiple payment options are great for offering clients more options, I was able to easily edit all automated client messages and this will no doubt help me massively in my business

#### Cons

No complaints at all it was a really seamless transition, much easier than I thought it would be and runs perfectly

#### Reasons for switching to Goldie

More payment options and options to customise my clients experience

---

### I love it but

- Overall rating: 5/5
- Reviewer: Mya K.
- Verified reviewer: Yes
- Industry: Cosmetics
- Company size: Self-Employed
- Product usage: Used daily for less than 2 years
- Reviewed: May 2026
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 5/5
- Functionality: 5/5

#### Pros

What I liked most about Goldie is how intuitive and user-friendly it is for managing appointments. It provides a smooth and organized way to keep track of all my bookings without any hassle. The interface is clean, and scheduling is quick and efficient, which saves me a lot of time. I also appreciate the reminders and notifications that help ensure I never miss an appointment. It’s reliable and offers a sense of control over my daily schedule. Overall, Goldie stands out for its simplicity, efficiency, and the way it makes organizing my appointments a stress-free experience every day.

#### Cons

The aspect I liked least about Goldie was the inconsistency in its performance. While the product generally delivered acceptable results, there were frequent glitches and occasional slow response times that disrupted the user experience. Additionally, the interface felt somewhat outdated and less intuitive than expected, making certain tasks more time-consuming than they should have been. Customer support, while responsive, sometimes offered generic solutions that didn’t fully address the underlying issues. Finally, despite its appealing features, the lack of seamless integration with other tools I regularly use made the overall experience less efficient and a bit frustrating over time.

#### Vendor response

Thank you so much for taking the time to leave this review. I would love to hear more about the integrations that would be helpful for your business. If you could reach out at reviews@heygoldie.com - it would be great to learn how we can improve more.

Replied May 2026

---

### Goldie Review by Ace the Barber

- Overall rating: 5/5
- Reviewer: Albert W.
- Verified reviewer: Yes
- Industry: Consumer Services
- Company size: 2-10 employees
- Product usage: Used daily for less than 2 years
- Reviewed: December 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

The system is relatively easy to pick up, even for users who aren’t very tech-savvy. The interface is clean, the menus are intuitive, and most features are placed where you’d expect them. There is a slight learning curve with some of the more advanced tools, but once you get the hang of the workflow, it becomes second nature.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 4/5
- Functionality: 5/5

#### Pros

This platform succeeds as a reliable, full-service solution. It combines ease of use, strong security, solid scheduling tools, and efficient payment processing—making it a great fit for small businesses, service providers, and growing teams. I’d recommend it to anyone looking for an all-in-one system that won’t break the bank.

#### Cons

I wish I was able to add photos of my work on a regular basis thar would help boost business for entrepreneurs

#### Vendor response

Thank you so much for leaving the review. We would love to hear more about your leaving photos idea. You can currently add photos to your online booking page - but it sounds like you are thinking about something related to frequency?&nbsp; We would love to learn more - if you could reach out to us at support@heygoldie.com

Replied December 2025

---

### Goldie works great!

- Overall rating: 4/5
- Reviewer: Aimee P.
- Verified reviewer: Yes
- Industry: Consumer Services
- Company size: 2-10 employees
- Product usage: Used daily for less than 2 years
- Reviewed: April 2026
- Review source details: This review was submitted organically. No incentive was offered

Loved it and never had any outages or issues. Free version, I had to send reminders myself. I left goldie to go to an all in 1 syatem.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

The free version worked very well for what I needed when I was part time grooming. I was able to keep client info saved and never had any outages

#### Cons

It reminded me to send reminders, but I had to go send them myself. This was with the free version. So even with that I was forgetting or got too busy to send the reminders myself as i was working 2 jobs

#### Reasons for choosing Goldie

It had a free option at the time I had it

---

### Effortless Scheduling and Client Management

- Overall rating: 5/5
- Reviewer: Haelyn L.
- Verified reviewer: Yes
- Industry: Cosmetics
- Company size: Self-Employed
- Product usage: Used daily for less than 6 months
- Reviewed: November 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

My overall experience with Goldie has been very positive. It’s reliable, easy to use, and has simplified so many parts of running my business — from booking to reminders to payments. It truly helps me stay organized and give my clients a smooth experience.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

I really liked how user-friendly and organized Goldie is. It makes scheduling, reminders, and payments so simple — everything runs smoothly and saves me time with clients.

#### Cons

I didn’t dislike much, but sometimes the app can feel a little limited when it comes to personalizing things to fit my brand and client experience.

#### Vendor response

Thank you so much for taking the time to leave a review!

Replied November 2025

---

### Amazing app

- Overall rating: 5/5
- Reviewer: Bailey A.
- Verified reviewer: Yes
- Industry: Cosmetics
- Company size: Self-Employed
- Product usage: Used daily for less than 12 months
- Reviewed: January 2026
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

It’s been great. Simple and easy. One app and done. It’s got everything I could need. Was even surprised to see and expenses tape that’s helpful to use!

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

It doesn’t take much time to learn, it’s pretty easy. I love how it helps with everything when building a business. Messages make it all easier as well as payments. I don’t need to have multiple systems to manage clientele.

#### Cons

There’s not much I don’t love. The only thing that can be difficult is it’s too easy to grab someone’s existing appointment and move it without remembering where it was originally.

#### Vendor response

Thank you so much for taking the time to leave such an amazing review!

Replied January 2026

---

### Love the app

- Overall rating: 5/5
- Reviewer: Louise B.
- Verified reviewer: Yes
- Industry: Cosmetics
- Company size: Self-Employed
- Product usage: Used daily for less than 6 months
- Reviewed: February 2026
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Great, I have had no problems at all with Goldie, the price is really good too, not as expensive as others and I’ve tried a few and this is definitely the best value

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

I love Goldie, it has a lot of features that help you with having a great booking system, it has the option to have online booking, messages your clients to remind them of their appointments

#### Cons

There’s nothing I don’t like about using Goldie, I have no cons at all about the app, I love it and would recommend to anyone

#### Reasons for switching to Goldie

It was too expensive and they had high fees

#### Vendor response

Thank you so much for taking the time to leave this review! We really pride ourself on our value so we always appreciate when other people see it!

Replied February 2026

---

### Excellent booking system

- Overall rating: 5/5
- Reviewer: Sarah M.
- Verified reviewer: Yes
- Industry: Consumer Services
- Company size: Self-Employed
- Product usage: Used daily for less than 6 months
- Reviewed: May 2026
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

I really like it and I’m looking forward to see how it can help me grow my business and keeps me in full control of my bookings

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

I’m new to running my own grooming Salon and this has made the whole system of booking much easier. It helps me keep better track of my calendar, diary and the automated SMS messages are fantastic

#### Cons

I would like to have more flexibility over the pricing of the grooms and maybe some support initially in making sure I have everything set up correctly (maybe a tutorial)

## More reviews

[Next reviews](https://www.softwareadvice.com/salon/goldie-profile/reviews/?page=2)

---

Goldie Reviews, Pros and Cons - 2026 Software Advice