Goldie vs Mindbody
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
4.8 / 5
3.9 / 5
Value for Money
4.6 / 5
3.6 / 5
Customer Support
4.8 / 5
3.8 / 5
Functionality
4.6 / 5
4 / 5
Last Review Written
September 27, 2024
September 25, 2024
Pros/Cons
Pros
- I have been using it for years, It is reliable, affordable and easy to use. I definitely recommend it.
- I love how easy it's to use for myself and the clients. Also the client reminders are a great help, I just wished you had it with every plan or able to send automatically with any phone.
- What I love about this app is that it is the perfect service for my small business and it is efficient and dependable. I feel like it's my receptionist.
Cons
- Clients getting confused thinking they must download the app in order to book with me but when they have to use the link its confusing.
- At the moment the lag on booking appointments is driving me crazy , I have done all updates but is so slow and unresponsive.
- It can get costly, as a very small business I cant justify paying £45 to 1 other employee on.
Pros
- They way you book for a service is very good, the dashboards they have are very good on the system. The system provides an insight snapshot to what is going on today which is great.
- I like your personalized attention and that your response has made me feel valued as a customer and gives me the confidence that I am supported at all times.
- You can favorite the places you frequent so it's easy to access exactly where you want to book. I like the flexibility and it helps that you can use it on your phone as well as computer.
Cons
- This system is a constant source of grief. It double charges clients all the time, they say they are "trying" to get it to stop, meanwhile I get a dozen furious calls a week from clients who complain.
- It was the worst experience, afther that company, I had hired another that did the programming in 2 days and I was using it in 3 days at the 50% of the cost.
- Besides the horrible service they have not kept up with technology.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
N/A
N/A
Advisor Recommendations & User Awards
FrontRunners
The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.
FrontRunners
2024
N/A
Advisor Recommendations
Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.
N/A
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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
