Kitomba Salon and Spa Software vs Marketing 360

RATING:

4.4

(73)

Kitomba Salon and Spa Software has 73 reviews and a rating of 4.41 / 5 stars vs Marketing 360 which has 1096 reviews and a rating of 4.57 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.4 (73)
4.6 (1096)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
3.5 / 5
4.5 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4 / 5
4.5 / 5
Last Review Written
July 16, 2021
April 9, 2024
Pros/Cons
  • Pros

  • The easy use front end for the Therapists, but the powerful tools in behind to help run the business successfully. The remote access was also key, full access via Kitombaone make life simple.
  • We love how extensive the system is- we can run reports on every thing we need, plus more. The customer service is great- they always answer our calls or emails very quickly.
  • Cons

  • They are far too slow in keeping up with customer needs eg 1. There is no waitlist.
  • Clients unable to leave a review. Cost of text messages is too high.
Read all user reviews
  • Pros

  • Flexibility and ease of use along with personalized service.
  • The staff at Marketing360 do an outstanding job, they are responsive and they have met all of my expectations. I highly recommend them.
  • Cons

  • It is nothing more scam. Totally useless and total waste of time and money.
  • Their customer support is awful, and the software itself is horrible. It's supposed to be a one size fits all software.
Read all user reviews
Pricing Range
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2023

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos