About MasterPeace live

MasterPeace live is a cloud-based salon management software that helps businesses streamline operations related to bookings management, inventory tracking, point of sale and more. The platform enables organizations to schedule and handle client appointments in a centralized portal.

MasterPeace allows users to capture a variety of client details like name, email, address and contact number to maintain personalized client profiles and recommend products. The solution includes scoreboards, which let administrators view pending tasks and client consultations, monitor goals and receive notifications for upcoming appointments. Additionally, supervisors can manage retail or service transactions and track inventory by date of order, stock levels and sale.

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Supported Operating System(s):

Web browser (OS agnostic)

21 Reviews of MasterPeace live

Average User Ratings

Overall

4.71 / 5 stars

Ease-of-use

4.5

Value for money

5.0

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(18)

18

4 stars

(1)

1

3 stars

(1)

1

2 stars

(1)

1

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 21 results

July 2019

Lauren from Salon J-Elle

Company Size: 2-10 employees

Industry: Retail

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2019

Why I chose Masterpeace

The experience is great. I love supporting local!!!

Pros

Vfa report Empowered guidance The relationship and care of the owner of masterpeace

Cons

The system does go down from time to time, but most cloud systems do. Guest miss the outgoing text reminders when the appointment is booked.

Reasons for Choosing MasterPeace live

Again supporting local. The only reason I was looking was the price point and when you add you add people you add to the price, but this one does the same for more.

July 2019

Cortney from Studio 84

Company Size: 2-10 employees

Industry: Consumer Services

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2019

Studio 84

The support has been phenomenal!!!! We have seen an increase in services and retail because of the daily tracking available through score boards. The over all functions of the system are easy to learn and maneuver on a daily basis.

Pros

The stylist score boards have increased our excitement and over all numbers!!! It keeps everyone aware of where they are on a daily basis and what they need to accomplish to meet and exceed goals. As a salon manager i am able to review this daily and encourage each stylist individually, working to offer customized incentives for each person.

Cons

There are a few retail and service reports that we were able to have with another company that are not offered through MPL.

June 2019

Chelsea from Graffiti hair studio

Company Size: 2-10 employees

Industry: Cosmetics

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

2.0

Value for money

2.0

Customer support

2.0

Functionality

3.0

June 2019

Masterpeace

Pros

Its semi easy to book appointments Good way to keep formulas

Cons

Too long consultation Can’t move appts easily Nothing to protect us(waivers for clients to sign) Problems with disappearing appointments Manual client alerts Reviewing service and retail dollars most of time not accurate Too much required for consultations The right products aren’t in the system Etc

July 2019

Lee from A Lee Caro Salon

Company Size: 2-10 employees

Industry: Consumer Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2019

Keeps me on track.

I have enjoyed working with MPL. With all the daily task it takes to run a salon, MPL takes away all the guessing and puts everything down to where any stylist/barber can understand it.

Pros

I enjoy looking at the scoreboard and watching my numbers grow.

Cons

Compared to other systems, This system has to many steps to get a detailed report.

July 2019

Amira from Elysian Design salon

Company Size: 2-10 employees

Industry: Cosmetics

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

July 2019

Me peace

I like the support this program comes with. I like how it supports my small business. It’s a whole system that helps you grow your business.

Pros

I like the detail of this product and the menu features. I like that it keeps inventory and has guest consultations. I also like that I can set goals and adjust as I grow.

Cons

I don’t like that I can’t schedule color/cut at one time. I can’t prebook straight from the checkout screen.

Reasons for Choosing MasterPeace live

Customer service and it’s systems not just as a computer program