Meevo

RATING:

4.4

(255)

About Meevo

Meevo is the award-winning salon and spa software powered by Millennium built specifically for the beauty industry to simplify client management, improve business operations, and enhance your marketing strategies. Crush your goals in one completely customizable, easy-to-use platform with a 98.5% positive support rating from more than 350,000 users. You’ll gain best-in-class, 5-star support from the moment you join the Meevo Community.

Awards and Recognition

FrontRunner 2024
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

Meevo Pricing

Meevo pricing plans are dependent on the number of users required. Pricing starts at $139/month for up to 5 users and scales as follows: 5 Professionals: $139/month for up to 5 users and 1,500 text messages. 10 Professionals: $179/month for up to 10 users and 2,500 text messages. 15 Professionals: $269/month for up to 15 users and 5,000 text messages. 25 Professionals: $419/month for up to 25 users and 7,500 text messages. Unlimited Professionals: $529/month for unlimited users and up to 10,000 text messages. Enterprise: Custom enterprise plans are available upon request.

Starting price: 

$139.00 per month

Free trial: 

Not Available

Free version: 

Not Available

Dynamic, real-time worlds customized for any role.
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Meevo Reviews

Overall Rating

4.4

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Meevo

1 - 5 of 255 Reviews

Jessica

Cosmetics, 11 - 50 employees

Used unspecified

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed May 2024

Meevo Review: Meevo, Just Jump Right In!

Kevin

Consumer Services, 1 employee

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2021

Meevo 2

My experience has been the best of the best. Starting with on boarding, training and education and whatever I might have need in the future.

PROS

Meevo2 was a great fit for me being that I worked for myself. It has a great price point for a single user too. Meevo2 grows with you as your needs change over time. They have unparalleled United States phone support. And yes, it’s very easy to speak to them.

CONS

I’m a tech first kind of person so, I love setting up this software in its entirety. I can see that this could be challenging for those of us who are not as tech friendly.

Reason for choosing Meevo

[SENSITIVE CONTENT] of Millennium Systems International took the best features from MSI and created Meevo2. He’s THE pioneer of salon software.

Reasons for switching to Meevo

I needed a more comprehensive system, like Meevo2.

Vendor Response

Thanks for the kind words about Meevo 2, Kevin. We value your business and are happy to hear you've had great experiences with our onboarding, education, and support teams. Looking forward to more years of success!

Replied August 2021

Paula

Health, Wellness and Fitness, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2024

So nice I had to use twice!

I LOVE MEEVO! Everything about it from scheduling, to booking, to payroll, to reports are just amazing.

PROS

Honestly there is nothing that I don't love about Meevo! I used it at a previous facility I managed and it was a no brainer to bring in when we were looking for a new platform to use at my latest job.

CONS

That somehow clients often get confused when doing online booking and book multiple services for themselves when trying to book for a group. Then because we require a deposit for online booking it can be a challenge getting that deposit to apply to the correct appointment once the servicing guest has been corrected.

Reason for choosing Meevo

Had the most options I was looking for and the best reporting. There are a few things I still need to create work-arounds for but many are on the docket for future implementation.

Reasons for switching to Meevo

Didn't like the platform, wasn't as easy to use, the reports were minimal, and the online booking was just meh.

Vendor Response

We're so happy to hear you love Meevo and it helps make scheduling, booking, and payroll easier for you!

Replied March 2024

Michelle

Health, Wellness and Fitness, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

2

VALUE FOR MONEY

3

CUSTOMER SUPPORT

2

FUNCTIONALITY

1

Reviewed June 2019

Meevo 2 - A Work in Progress

PROS

- The software is fully internet based and didn't require specific equipment. - It promised better features from a franchise point of view

CONS

- We were one of the first companies on board and the regular updates and releases caused a lot of confusion and a lot of problems for us. The updates didn't come with details on what was changed or how. And if we had all our settings in place and those settings were involved in an update, everything was changed around (ie things that were "on" prior to the update, were turned "off" during the update). However we were never notified and had to find out what had changed when we ran into problems. This caused confusion not only for us, but for our franchisees and guests. - The reporting is flawed. We have spent hours upon hours on the phone with support, development, management, etc trying to help correct the reporting issues. To date we still don't have a sales or accounting report that we can rely on to provide accurate data. Everything requires a supporting report and/or manual calculations. - The support team is difficult to utilize as you aren't assigned a specific support contact therefore you're constantly explaining the same thing(s) over and over again when you call in to obtain a status, start a new support ticket, etc.

Reasons for switching to Meevo

Cost, along with the fact that we are a franchise and Meevo promised better functionality from the franchise side of things.

Hailee

Hospitality, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed March 2024

Meevo Review from a salon and medical spa!

PROS

The details! You can really customize Meevo to be whatever you want it to be.

CONS

The reports are not as detailed as the software and we have a hard time pulling specific numbers.

Reasons for switching to Meevo

They were not detailed and would often shut down or glitch. Which in turn would lose us lots of money!

Vendor Response

Happy to hear you're enjoying Meevo and its customizations in your salon and medical spa, Hailee!

Replied March 2024