The product has a gazillion different features and loves to expand its offering into new industries. They give you access to everything via a robust API and good reporting.

As an enduser I appreciate a clean and easy interface. Easy payments and bookings and canceling.

My overall experience with this app is great. It’s is very user friendly.

Besides the horrible service they have not kept up with technology.

This experience may also be attributed to trying to schedule massages where schedule management is difficult.

It's disappointing on the whole, because I see it as a decent booking system with potential, if they kept up with the times and listened more to their users.

Integration with existing platforms was a little difficult, and getting others to try is has been hard as well.

The company is great, the people are helpful. The software is overpriced and clunky.

The inbuilt marketing functions are absolutely dire and Mindbody doesn't integrate with anything (it's not even on Zapier) so you'll struggle to build a great marketing machine using it.

I cut my losses and canceled the subscription very early after realizing how little help it was in my area.

I mainly used this through my iPad and there were some minor issues where it didn’t seem compatible with the iPad and I would have to navigate the site in a an odd way.

The interface was so old-school, and the customer service was absolutely terrible.

Mindbody is missing several key features such as double-booking options and the option for memberships is pretty difficult to use. MBO is very hard to train new people in using.

Very good experience with Mindbody, it helps me stay in shape and I love all dance classes. It always worked very well for me on my pc, for now I did not use it on another device.

My experience was $500 per month at two locations of nigthmares, frustration, and apologies for clients.

It's a great app when you gym has this kind app for the booking of their gym's class.

The only thing I don't like about this software is how hard it is to find all of your different studios' schedules.

Their staff team is also super helpful and they have many seminars and resources to help build your business.

This software is easy to install and has great customer support if you have questions. It simplifies booking appointments, adding inventory, taking payments and scheduling.

I haven't found any features that I don't like about Mindbody.

Absolutely love Mindbody and how easy they've made scheduling. I love that I can purchase class credits right from their site and I know what experience I am getting each time I log in.

Great for automation for business, also a good tool for user.

Generally I was very pleased in using this product. I haven't needed to use it in a little while.

I like the ease of use, and they were very supportive at start up and roll out.

It is a beautiful interface with lovely pictures and colors.

Each time we call up and try to speak with somebody to help us through something else that is not working correctly, we are given different information that causes more and more problems.

I have had trouble in the past managing my accounts. Since I need different logins for the studios that I visit, it can get a bit tricky.

It was great that our trainer was able to meet with us weekly to help us learn the system.

Really good customer service. Will give you discounts to get you to sign up.

It was the worst experience, afther that company, I had hired another that did the programming in 2 days and I was using it in 3 days at the 50% of the cost.

I took mine via zoom and it was very easy to enter and participate. This is inexpensive (even free if you choose) and you get to stay fit while having some fun.

Other times the sales ticket said one total that was different from what the client was charged. Client brought their bank statement in).

Ve owned my salon 4 years. This is my 3rd and thank goodness my final software.

I'm set up to send out birthday notifications but I believe they all go to Spam so my clients never acknowledge seeing the announcements with their birthday discounts.

Very easy to understand, outstanding technical support. Offers easy, learning video's.

Overall we are happy that we made the switch to this software, it is definitely the best ease of use that we have encountered.

I realize how ridiculous that sounds but if I'm searching for a con, that would be it.

Software is great; excellent for Spa and Salon Use, great customer service and price points.

Also when an appointment is cancelled there should be some type of way to track all history.

Customer service is superb. They always our calls efficiently and resolve our issues without any problems.

One of the reasons I like Prosolutions is that they are always quick to take care of my concerns or questions.

It has been a very inspiring journey and we have come to count on this company and for our loyalty we have their commitment and full tilt support. The way business should be.

I do like to be able to run reports to see what services are the most popular. I also like seeing the amount of products I have sold per item.

Tech support is amazing. Many detailed reports can be generated and the ease of booking appointments is a plus.

For a business that does not spend their days sitting at a computer with loads of time to fight the program, this  for us, does not have the value that we expected.

Not easy to learn features by a click of a button. Don’t know how to fix missed information from previous days.

I love the package set up option since so many businesses sell packages these days. Most software options are lacking that feature.

I want to say that I am truly appreciative of Stephen Wiggins. When my business took a big hit, and lost 7 employees and over $500.00 in revenue, Stephen worked with me to help me get back on my feet.

I love the ease of use and the new app available.

I appreciate how quickly and clearly customer service answers questions and works with me to solve problems.

This tells me what is my most popular product. I have been very happy with the software.

We like that we have the ability to chat with the customer support team whenever we like and they are always willing to help us find a solution to our problem as quick as possible.

We have all good things to say about our ProSolutions software. The day to day functionalities are easy to set and easy to use.

Being in Canada we are charged in US dollars for you this service.

We are very happy with them. We have used them for a long time, the software works flawlessly, and covers all the possible needs we have.

I can’t say enough good things about ProSolutions. They are by far my favorite software and favorite company as a whole.

Is having trouble, they always find me a solution and seem so happy to help.

Ease of use ,,,quality of reports and ease of integration with QUICK books.

US Dollar

Mindbody is a cloud-based club management and appointment scheduling solution designed for the needs of small to midsize businesses. The product is primarily used by gyms, fitness and personal training centers, salons, spas and massage centers, wellness centers, dance schools and yoga studios.


Mindbody offers features such as scheduling with wait list management, appointment booking through Facebook, automated scheduling of email and texts and online bookings. Memberships can be managed through MINDBODY as well.


Mindbody also features a toolset for marketing management. With Mindbody, notifications and alerts can be set up for customers, targeted marketing campaigns can be launched and marketing reports can be generated and assessed.


Mindbody also offers staff management features, which include check-in and check-out management, role-based permissions, payroll management and calendar integration.


Mindbody offers custom API access that enables third-party developers to integrate their platforms with the solution. The product offers a marketplace for applications that can be integrated with Mindbody, such as Spafinder Wellness 365, Xero, Perkville, RelateLOOP, Zcubator and WaiverKing.



LongDescription

Treatment Planning

Employee Management

Purchase Order Management

Electronic Payments

Barcode/Ticket Scanning

Payment Processing

Practice Management

Real-time Scheduling

Booth Rental Management

Fitness Plan

Customizable Reports

Document Storage

Dues Management

Access Controls/Permissions

HIPAA Compliant

SMS Messaging

For Salons and Spas

Referral Tracking

Contract/License Management

Task Scheduling

Financial Management

Secure Login

Client Database

Group Scheduling

Confirmation/Reminders

Reservations Management

Online Registration

Transaction History

Wait List Management

Attendance Management

Attendance Tracking

Customer Accounts

Customer Database

Recurring Appointments

Gift Card Management

Class Scheduling

Payroll & Commissions

Calendar Management

Room Booking

Costume Management

eCommerce Management

Template Management

Scheduling

Data Import/Export

Promotions Management

Assessment Management

Email Templates

Multi-Location

Booking Notes

Self Check-in/Check-out

Student Management

Booking Management

EMR/EHR

Email Marketing

Rate Management

Mobile Access

Online Payments

Sales Reports

Inventory Tracking

Capacity Management

Membership Renewals

Membership Management

Resource Scheduling

Credit Card Management

Marketing Automation

Client Portal

Event Scheduling

Social Media Integration

Email Reminders

Email Management

Website Integration

Activity Dashboard

Alerts/Notifications

Online Booking

Client Profiles

Reminders

Time & Expense Tracking

Class Management

Group Reservations

Automated Scheduling

Event Management

Customizable Templates

Visitor Management

Calendar Sync

Mobile App

Team Management

Billing & Invoicing

Progress Notes

Event Calendar

Website Management

Real Time Reporting

Member Types

Activities Booking

Commission Management

Facility Scheduling

For Physical Therapy

SOAP notes

Employee Scheduling

Starter $159: Manage your studio with the foundational tools you need to run your business, and the flexibility to add additional products as you grow. 
Accelerate $279: Build client relationships with elegant email campaigns and smart contact lists, and gain a deeper understanding of your business with comprehensive reporting. 
Ultimate $499: Take your business to the next level with unlimited automated email and text marketing, as well as customer feedback and referral tools. 
Ultimate Plus $699: Get the full power of Mindbody in one package, plus real-time KPI dashboards and a custom mobile app as unique as your brand.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

2-10

11-50

51-200

201-500

501-1000

1000+

Mindbody

Live Online

Webinars

Documentation

Videos

ProSolutions Software (formerly Transcend) is a cloud-based suite of applications from ProSolutions Software that is suitable for spas, salons and resorts of all sizes. It offers modules for client management, appointment booking, inventory tracking, marketing, point of sale and more. On-premise deployments are also available. 


The DARCI module helps automate business management tasks such as text and email messaging, appointment confirmations, running promotions, marketing campaigns, closing reports and more. It also offers a social networking interface for sites such as Facebook, Twitter, Instagram and Yelp.


Point of sale features include the ability to check out from the appointment book interface, letting clients pay with rewards points, tracking gratuities, assigning commissions and applying coupons and discounts. Online retail tools include featured items, configurable shipping fees, an Authorize.net interface for payment processing and a product search.  


Support is offered over the phone and via online chat. Pricing is per user per month.



Credit Card Processing

Reporting & Statistics

Customizable Branding

Payroll Management

Appointment Management

Client Management

Drag & Drop

Customer History

Point of Sale (POS)

Appointment Scheduling

Inventory Management

Loyalty Program

Customer Surveys

Customer Mobile App

Waitlist Status Tracking

SMS Marketing

Discount Management

Online Store

Electronic Forms

Performance Metrics

Third Party Integrations

Windows 7

Mac OS

Web browser (OS agnostic)

1-3 employees: $69/month
4-7 employees: $99/month
8-15 employees: $149/month
16+ employees: $199/month

Mindbody vs ProSolutions Software

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