MyCuts is a cloud-based salon management solution. Primary features include appointment scheduling, client management and inventory tracking .

The appointment scheduling feature allows users to manage appointment calendars, search appointment schedules, send text and email reminders, create recurring appointments and rebook existing appointments.

The client management feature allows users to search for clients, book appointments, view client histories, gather client information and import clients from phone contact lists. The inventory tracking feature allows users to search inventory by item name and status, view stock levels, add/remove stock and enter item information.

MyCuts is offered via subscription pricing. Android and iOS mobile applications are also offered. Support is offered via email and over the phone.



66 Reviews of MyCuts

Overall rating

4.5 / 5 stars

Showing 1 - 20 of 66 reviews

August 2018

Destiny from Aveda

Company Size: 501-1,000 employees

Review Source: Capterra


Ease-of-use

5 of 5

Functionality

5 of 5

August 2018

Great for Cosmo students

Pros

I am a Cosmo student who has been using this app for about 6 months now and I LOVE IT. paid features are targeted more towards salon managers (I.e. adding multiple stylists, tracking inventory) I think it’s an awesome way to start understanding how to build and organize clientele while booking services.

Cons

A clients color formula should go in the client profile and always show up when booking an appointment but does not

August 2018

Dionne from Spirit's Spaw

Company Size: 1 employee

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

3 of 5

Functionality

5 of 5

August 2018

My Cuts Review

Loved it

Pros

Easy to use and set up, my customers love it

Cons

I am using this for something other than a hair salon appointment app, I am using for an animal grooming salon. There are fields that I would like to change.

August 2018

MEGAN from Haircocktailsbymegan

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

3 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

3 of 5

August 2018

Additions

I like being able to see everyone and schedule appointments for them

Pros

I like the option to text or email clients a reminder and a marketing campaign

Cons

There is no option for them to cancel their appointment if they need to

August 2018

Jillian from Microblading by Jillian

Company Size: 1 employee

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

August 2018

Effortless & Simple

MyCuts has helped me quickly and easily schedule while I am on the go

Pros

What I like most about the software is that there are so many additional pieces of information that you can add to a clients profile or schedule Including notes, hair formulas, inventory and so much more!

Cons

The only con I would have is only having a minimum number of clients that you are allowed to have saved when you are not paying for the app. Otherwise, for a free app, it has given me much more use than any other Beauty apps that are much more restricted

June 2018

Julie from Julie Michelle Temple Beauty

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

4 of 5

June 2018

This software delivers and is well laid out and structured.

Pros

What I love about this software; it is very easy to book in my clients and very easy for them to confirm their booking.

Cons

What I dislike the least; is that it doesn't give a weekly or daily money breakdown. This is definitely needed.

Response from MyCuts of MyCuts

Replied June 2018

Julie, thank you for the nice review! We do have a feature that lets you view money totals. Just tap the "More" tab button, and then under "Reports", tap "Appointment Totals." From there you can select any date range and it will show you a breakdown of several different totals for you.

May 2018

Latasha from Glamnailsbytasha

Company Size: 1 employee

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

3 of 5

May 2018

Good experience easy to use

Easy booking tool for my appointments

Pros

I like the way my clients receive confirmation and reminders. I also love that my clients were stored in alphabetical order so they are easy to find when trying to book the appointments.

Cons

The way you have to cancel or rebook then cancel the previous reservation. I also wish there was a way for the client to book there on appointments online or on the app. It would be nice if the administrator received a reminder text or email for appointments

May 2018

Rebecca from Stylemasters

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

3 of 5

Functionality

4 of 5

May 2018

I like the app. Sometimes it changes times without me knowing.

Pros

I love that it automatically reminds your client of their appointment.

Cons

You can't look up past appointments to formulas on the Mobile app. Sometimes the time automatically changes in 15 minute increments.

Response from MyCuts of MyCuts

Replied May 2018

Rebecca, thank you for your review! Please download the latest update to our iOS app that fixes the appointment time selection issue. To view past appointments for a client, there's several ways of doing it. One way is to swipe left on the appointment row, tap "More", then tap "View Client's Appointments.". Also, you can view hair formula and notes histories by tapping the history icons next to their labels when you view an appointment. Please email us at support@mycutsapp.com for further help.

May 2018

Ginger from Uptown Hair by Ginger

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

4 of 5

May 2018

Love this app! I keep my appt book with me everywhere I go. EASY PEASY!

Pros

Everything for the most part. Convenient and easy to use. Love that u can send mass text to clients!

Cons

When entering appt time, I have to make sure it stays the same. When I click DONE and view the appt I just set, sometimes it changes the time to AM OR PM (opposite of what I set) or changes the time.

Response from MyCuts of MyCuts

Replied May 2018

Ginger, thank you for your review! Please download the latest update to our iOS app that fixes the appointment time selection issue. Please email us at support@mycutsapp.com for more help.

May 2018

Willa from Willalovesloccs

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

May 2018

MCuts is the best!!! I use it every day. The ease of use and functionality is suberb.

Pros

The ease of use. I can schedule appointments weeks in advance.My fellow Stylists also were very impressed and also have this software.

Cons

Nothing. I'm very happy with this app.

April 2018

Apple from Self

Review Source: Capterra


Ease-of-use

3 of 5

Value for money

1 of 5

Customer support

3 of 5

Functionality

3 of 5

April 2018

It gets the job done but the client limit is whack

Pros

I like that it holds my clients information and allows me to take notes on their profiles as well as on each scheduled appointment

Cons

Client limit is disappointing. Other than that, it seems to get the job of scheduling clients and keeping records done effectively

April 2018

Judith from Foxtail Salon

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

April 2018

I got MyCuts to use for my scheduling (booth rental)

Pros

The client data base and auto text confirmation feature. It's great to have client names and numbers separate from my personal phone contacts.

Cons

Would like to be able to only see my working hours/set a work schedule for myself instead of a full 24 hour availability every day.

April 2018

Brandi from Painted and Fluffed

Company Size: 1 employee

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

4 of 5

Functionality

4 of 5

April 2018

Very useful and easy to use.

Pros

It is simple to use. It is set up so you don't have to look around and get confused. It takes you step by step.

Cons

You only have a certain amount of clients you can put in then you have to purchase more storage. I don't feel like that should be the case.

April 2018

Haley from Shear perfection

Review Source: Capterra


Ease-of-use

3 of 5

Customer support

5 of 5

Functionality

5 of 5

April 2018

Has everything I need but can sometimes be hard to use.

Pros

This software has pretty much everything I need and I love that the layout is so easy to look at and use.

Cons

I wish there would be more shortcuts so that when I have to repeat an action I didn't have to continue to put everything in fully

Response from MyCuts of MyCuts

Replied May 2018

Haley, thank you for your suggestion! There are some shortcuts already built in that saves a lot of time. One of them "rebooking" an appointment. All of the information from the previous appointment is carried over to the new appointment, and all you have to do is change the date. Can you please email us at support@mycutsapp.com so we can get some more details on what kind of shortcuts you would like to see?

April 2018

Kayla from Salon

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

3 of 5

Customer support

4 of 5

Functionality

4 of 5

April 2018

Overall a great app!

Pros

I like that it will send reminders out to my clients. I like that I can text them directly from app.

Cons

It constantly changes the time I set by 30 min either direction. I wish it would connect to my contacts in my phone.

Response from MyCuts of MyCuts

Replied May 2018

Kayla, thank you for your review! Please download the latest update to our iOS app that fixes the appointment time selection issue. Please email us at support@mycutsapp.com for further help.

April 2018

Teshria from Afro Chic Boutique

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

April 2018

Easy to use

Pros

The confirmation and reminder feature is awesome. That way my customers dont forget their requested scheduled time.

Cons

I wish it sent me a reminder notification as well. I hope to never forget any scheduled appointments.

April 2018

Pamela from Enchanted nails

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Functionality

4 of 5

April 2018

The app is easy to use.

Pros

I like that it's user friendly. Love that it sends reminders to my clients, week before and the day before. Booking appointments is pretty easy.

Cons

I don't like that it will change the time I set for an appointment. If I put in say 9:00 it will randomly put in a completely different time. I usually catch it is change it before my client gets the wrong time. It's be nice if that could be fixed. So that appointment don't over lap as well without a warning letting you know.

Response from MyCuts of MyCuts

Replied May 2018

Pamela, thank you for your review! In our latest update to our iOS app, we fixed the appointment time selection issue. Also, we added an option make any appointment a "blocker" which helps in double-booking. Please email us at support@mycutsapp.com for further assistance.

April 2018

Sarah from Self

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

4 of 5

Functionality

5 of 5

April 2018

Fantastic very easy & user friendly

Pros

Easy of setting appointments & sending reminders. Keeping notes & info. I am able to keep hair notes & well as personal notes from client conversations to birthdays. Reminders help clients as well as my self being a busy professional.

Cons

Nothing at this time. Been using for a year & love it. I am really trying to come up with a dislike but cannot find anything I hate.

April 2018

Tammy from Tammy's Nails Thomas Ok

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

3 of 5

April 2018

Love this app helps me keep track of appointments when I am out of the salon

Pros

The ease of using it, it makes running my own salon easier to make appointments no matter when if I just use the app instead of having to carry a book around

Cons

Not being able to use it when I am in the phone unless I have WiFi. Would be better if I could no matter when or where

April 2018

Cheril from Venus Salon & Spa

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

April 2018

I love the flexibility of this , it is so much better than Style Seat

Pros

I can choose when the reminder msgs go out and that there are no 4-6 week reminders sent to clients. And the price is great

Cons

The time wheel is a little frustrating sometimes. I have to double check it to make sure it's the right time

Response from MyCuts of MyCuts

Replied May 2018

Cheril, thank you for your review! In our latest update to our iOS app, we greatly improved the appointment time selection issue. Please email us at support@mycutsapp.com for further assistance.

April 2018

April from The Perfect Inch Hair Salon

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

April 2018

I think this app is great and have made making appointments so much easier and convenient.

Always having my schedule at my fingertips, the automatic reminder to clients is great.

Pros

I like the simplicity of it. It's very easy to use and always at your fingertips. My clients absolutely love the booking confirmation and especially the reminder.

Cons

There is not much negative I have to say about this app. Sometimes there are glitches when trying to put in a new client. Once that was fixed I have no problem.