Pabau Software
FrontRunners
About Pabau
Pabau is the perfect solution for clinics of any size, and provides a simple all-in-one solution to help manage every aspect of your business.
Pabau's system helps businesses to save time and enable growth, with the power of automations and a fully paperless workflow.
Example of some of the features and their benefits include:
- An appointment calendar system to easily keep track of your bookings.
- Digital client records that have everything related to each client in one place. This includes, treatment notices, appointments, invoices, communications and more.
- Automatic emails and appointment reminders so you can focus more on clients and less on repetitive admin tasks.
- An online booking system and integrate no-show/deposit system.
- Many marketing features to dr...
Pabau Pricing
Starting price:
£65.00 per month
Free trial:
Available
Free version:
Available
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Pabau User Reviews
OVERALL RATING
Showing 1 - 5 of 330 reviews
Yobany
Company size: 2-10 employees
Industry: Health, Wellness and Fitness
Time used: Less than 2 years
Review Source: Capterra
This review was submitted organically. No incentive was offered
June 2022
A comprehensive Software!
Very Happy with all Pabau functionalities, and learning more every day!
Pros
Pabau is a very complete system which integrate a several features including patient's bookings, marketing, payments and stock control; all very useful to achieve a high quality patient experience and the overall business success. Excellent customer support: quick, efficient and willing to provide training.
Cons
So far we like everything about Pabau, it is a a great product and a good investment for every business.
Reasons for choosing Pabau
-Better functionalities to manage patient's information as well as excellent customer service support. - Reviews and recommendation.
Karen
Company size: 2-10 employees
Industry: Medical Practice
Time used: Less than 6 months
Review Source: Capterra
This review was submitted organically. No incentive was offered
April 2022
It's exactly what we were looking for
Pabau customer service is fantastic. It has reduced a lot of stress for us. I
Pros
This software allows us to hold a patient record system similar to Primary Care NHS software. We are able to take bookings online through our website and communicate with our patients easily.
Cons
You need training in order to use this system efficiently. Without training and the help of the Pabau team, you will struggle.
Reasons for choosing Pabau
Our patients could book online through our website with this system and it came highly recommended.
Response from Pabau
Thank you so much Karen! We look forward to seeing your clinic grow with Pabau, if you need anything, then reach out on live chat and we will be happy to help! Do feel free to give any idea you have on how to improve on our community page. We love hearing from you! https://community.pabau.com/ We are always happy to offer as much training as is required and have over 10 live webinars you can join to get the very best out of Pabau, you can find these in Setup > Training. Feel free to email maria@pabau.com to get free training so you can get the best out of it and have more ease of use!
Replied April 2022
kelly
Company size: 1 employee
Industry: Cosmetics
Time used: Less than 6 months
Review Source: Capterra
This review was submitted organically. No incentive was offered
March 2022
A great CRM for a busy aesthetic clinic
very good
Pros
Ease of use for patients booking, the automation and marketing capability make life easier as a business owner but also improves the patient journey and therefore satisfaction
Cons
some of the user guide links are broken.
Reasons for choosing Pabau
reviews and recommendation
Reasons for switching to Pabau
for a more capable CRM without th need for separate systems
Response from Pabau
Thank you so much Kelly! We look forward to seeing your clinic grow with Pabau, if you need anything, then reach out on live chat and we will be happy to help! We are always happy to offer as much training as is required and have over 10 live webinars you can join to get the very best out of Pabau, you can find these in Setup > Training. Feel free to email mel@pabau.com to get free training so you can get the best out of it and have more ease of use!
Replied April 2022
Emma
Company size: 1 employee
Industry: Medical Devices
Time used: Less than 6 months
Review Source: Capterra
This review was submitted organically. No incentive was offered
April 2022
Pabau Review
So far so good, will take time to fully adjust
Pros
Features are advanced, holds alot more information which will be beneficial for my business
Cons
It's not very user friendly, help guidebooks are OK but could be better. Need an android app Very slow and crashes, not wifi
Reasons for switching to Pabau
Pabau seemed a lot more advanced even though it is more expensive and not as much value for money the design and what options were available was enough to change.
Julie
Company size: 11-50 employees
Industry: Hospital & Health Care
Time used: Less than 6 months
Review Source: Capterra
This review was submitted organically. No incentive was offered
April 2022
New to Pabau
Overall I can see Pabau will save a lot of admin time, leaving us free to do what we do best which is support our clients.
Pros
Pabau is very logical and user friendly once you get going and the support given is great, not only with the training videos but also the response to queries which is almost instant
Cons
There have been a few glitches in the set up of the system with transfer of data, but hopefully they have been ironed out now
Reasons for switching to Pabau
The system we had was not entirely fit for purpose and was very 'clunky' when trying to retrieve information in the format needed.
