Pabau Software

FrontRunners 

About Pabau

Pabau is the perfect solution for clinics of any size, and provides a simple all-in-one solution to help manage every aspect of your business. Pabau's system helps businesses to save time and enable growth, with the power of automations and a fully paperless workflow. Example of some of the features and their benefits include: - An appointment calendar system to easily keep track of your bookings. - Digital client records that have everything related to each client in one place. This includes, treatment notices, appointments, invoices, communications and more. - Automatic emails and appointment reminders so you can focus more on clients and less on repetitive admin tasks. - An online booking system and integrate no-show/deposit system. - Many marketing features to dr...

Pabau Pricing

Starting price: 

£65.00 per month

Free trial: 

Available

Free version: 

Available

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Pabau User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Showing 1 - 5 of 330 reviews

Yobany

Company size: 2-10 employees

Industry: Health, Wellness and Fitness

Time used: Less than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

June 2022

A comprehensive Software!

Very Happy with all Pabau functionalities, and learning more every day!

Pros

Pabau is a very complete system which integrate a several features including patient's bookings, marketing, payments and stock control; all very useful to achieve a high quality patient experience and the overall business success. Excellent customer support: quick, efficient and willing to provide training.

Cons

So far we like everything about Pabau, it is a a great product and a good investment for every business.

Reasons for choosing Pabau

-Better functionalities to manage patient's information as well as excellent customer service support. - Reviews and recommendation.

Karen

Company size: 2-10 employees

Industry: Medical Practice

Time used: Less than 6 months

Review Source: Capterra

This review was submitted organically. No incentive was offered
3

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

April 2022

It's exactly what we were looking for

Pabau customer service is fantastic. It has reduced a lot of stress for us. I

Pros

This software allows us to hold a patient record system similar to Primary Care NHS software. We are able to take bookings online through our website and communicate with our patients easily.

Cons

You need training in order to use this system efficiently. Without training and the help of the Pabau team, you will struggle.

Reasons for choosing Pabau

Our patients could book online through our website with this system and it came highly recommended.

Response from Pabau

Thank you so much Karen! We look forward to seeing your clinic grow with Pabau, if you need anything, then reach out on live chat and we will be happy to help! Do feel free to give any idea you have on how to improve on our community page. We love hearing from you! https://community.pabau.com/ We are always happy to offer as much training as is required and have over 10 live webinars you can join to get the very best out of Pabau, you can find these in Setup > Training. Feel free to email maria@pabau.com to get free training so you can get the best out of it and have more ease of use!

Replied April 2022

kelly

Company size: 1 employee

Industry: Cosmetics

Time used: Less than 6 months

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

March 2022

A great CRM for a busy aesthetic clinic

very good

Pros

Ease of use for patients booking, the automation and marketing capability make life easier as a business owner but also improves the patient journey and therefore satisfaction

Cons

some of the user guide links are broken.

Reasons for choosing Pabau

reviews and recommendation

Reasons for switching to Pabau

for a more capable CRM without th need for separate systems

Response from Pabau

Thank you so much Kelly! We look forward to seeing your clinic grow with Pabau, if you need anything, then reach out on live chat and we will be happy to help! We are always happy to offer as much training as is required and have over 10 live webinars you can join to get the very best out of Pabau, you can find these in Setup > Training. Feel free to email mel@pabau.com to get free training so you can get the best out of it and have more ease of use!

Replied April 2022

Emma

Company size: 1 employee

Industry: Medical Devices

Time used: Less than 6 months

Review Source: Capterra

This review was submitted organically. No incentive was offered
3

Ease-of-use

out of 5
4

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

April 2022

Pabau Review

So far so good, will take time to fully adjust

Pros

Features are advanced, holds alot more information which will be beneficial for my business

Cons

It's not very user friendly, help guidebooks are OK but could be better. Need an android app Very slow and crashes, not wifi

Reasons for switching to Pabau

Pabau seemed a lot more advanced even though it is more expensive and not as much value for money the design and what options were available was enough to change.

Julie

Company size: 11-50 employees

Industry: Hospital & Health Care

Time used: Less than 6 months

Review Source: Capterra

This review was submitted organically. No incentive was offered
4

Ease-of-use

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

April 2022

New to Pabau

Overall I can see Pabau will save a lot of admin time, leaving us free to do what we do best which is support our clients.

Pros

Pabau is very logical and user friendly once you get going and the support given is great, not only with the training videos but also the response to queries which is almost instant

Cons

There have been a few glitches in the set up of the system with transfer of data, but hopefully they have been ironed out now

Reasons for switching to Pabau

The system we had was not entirely fit for purpose and was very 'clunky' when trying to retrieve information in the format needed.

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