Salon Tracker reports
Supported Operating System(s):
Web browser (OS agnostic)About Salon Tracker
Salon Tracker is designed to help hair and beauty salons, tanning centers and spas handle appointments, payments, client records and more. It allows administrators to directly accept booking requests from websites or Facebook pages and automatically update booking details across built-in calendars.
Features of Sales Tracker include stock management, client records, graphical charts, custom reports, no-show alerts, commission management and more. The point of sale (POS) system enables employees to process online payments, track inventories and maintain customer relationships. It enables organizations to collect and store customer details such as birthdays, photos, appointment preferences, purchase history and more on a centralized platform.
With Salon ...
47 Reviews of Salon Tracker
Average User Ratings
Overall
4.62 / 5 stars
Ease-of-use
4.5
Value for money
4.5
Customer support
5.0
Functionality
4.5
Likelihood to Recommend
Not likely
Very likely
September 2018
Ogun from TANNING POINT LTD
Verified Reviewer
Company Size: 2-10 employees
Industry: Retail
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
September 2018
Outstanding
Its secure, its safe. You have full control of what staff do in the salon, reduces theft.
Pros
The software is very simple and easy to usw, support available when requiered
Cons
Theres nothing that i dislike about the software.
February 2020
Anna from Soleil Tanning Studio
Company Size: 2-10 employees
Industry: Retail
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
4.0
Value for money
4.0
Customer support
5.0
Functionality
4.0
February 2020
Amazing Team
I moved over to Salon Tracker from other software. The whole migration process to SalonTracker was seamless, the tech team took over and migrated our customers on to Salon Tracker in no time at all. Everything about Salon Tracker has been amazing. The support my team and I have had from [SENSITIVE CONTENT HIDDEN] is second to none, [SENSITIVE CONTENT HIDDEN] has been there, every step of the way. We have made endless calls to her. She has always been on hand to help, nothing is too much trouble for [SENSITIVE CONTENT HIDDEN]. The remote access is great, the Salon Tracker team take over and set everything up for you, packages, prices, products. Thank you for making the change over so easy. 100 percent recommend Salon Tracker and their amazing team! Soleil Tanning Studio, Coventry
Pros
Salon Tracker is a very easy to use system.
Cons
We use petty cash sometimes, there is no petty cash button, basic cash up
Reasons for Choosing Salon Tracker
In England, looked organised, easy to get hold of. good reviews.
August 2020
Michael from Golden brown tanning lounges
Company Size: 2-10 employees
Industry: Health, Wellness and Fitness
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
4.0
Customer support
4.0
Functionality
4.0
August 2020
Easy to use
Good overall experience. They sort problems quickly (but obviously not available weekends) absolutely brilliant during lockdown with the suspension of our account payment. And again was there to get us back open again and 3 months reduced on our monthly payments. This has been a god send as we has a tanning business have missed out on our very busy months.
Pros
it is easy to use and we can always get good help if we need it
Cons
We are open 7 days but we can't get help on weekends which can be troublesome. We can't do a booking system (needed one after re opening after covid)as we need all customers emails. Wish it could be done another way.good
April 2018
Lucy from Lucy Potter Hair and Beauty
Company Size: 2-10 employees
Industry: Health, Wellness and Fitness
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
3.0
Value for money
2.0
Customer support
3.0
Functionality
3.0
April 2018
very good
the clients like the text message reminder when it is correct that is
Pros
I find the customer service very helpful when there is a problem. There were a lot of things about the system that were not very easy to use when comparing it to shortcuts which I used to use, but the team have modified the system to make it a little easier
Cons
we have come across a lot of problems with the system. clients have been sent text message reminders that are wrong. You cant get individual stylist end of day sheets, my staff are self employed and the only way they can see what they have made on a certain day is by printing everyones end of day which people do not want other members of staff seeing their income.
July 2020
Sundeep from Health and Wellness
Company Size: 2-10 employees
Industry: Health, Wellness and Fitness
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
July 2020
Exemplary service as always
Fantastic service by [SENSITIVE CONTENT HIDDEN], helped me with setup on a new machine and encountered many issues and the girls took it upon themselves to take responsibility of the task and made sure it was all working correctly and also were very thorough in making sure we were comfortable with all features and services available.
Pros
Ease of use and very straightforward to manage
Cons
Nothing a great system and service very easy to use and would recommend
