Salon Tracker

RATING:

4.62

(53)

About Salon Tracker

Salon Tracker is designed to help hair and beauty salons, tanning centers and spas handle appointments, payments, client records and more. It allows administrators to directly accept booking requests from websites or Facebook pages and automatically update booking details across built-in calendars. Features of Sales Tracker include stock management, client records, graphical charts, custom reports, no-show alerts, commission management and more. The point of sale (POS) system enables employees to process online payments, track inventories and maintain customer relationships. It enables organizations to collect and store customer details such as birthdays, photos, appointment preferences, purchase history and more on a centralized platform. With Salon Tracker’s...

Salon Tracker Pricing

Salon Tracker offers 3 levels of subscription. Standard subscription: £30 plus vat / month Professional subscription: £60 plus vat / month Enterprise subscription: £90 plus vat / month There is a minimum 12 month subscription for each package.

Starting price: 

£30.00 per month

Free trial: 

Available

Free version: 

Not Available

Salon Tracker reports
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Salon Tracker Reviews

Overall Rating

4.62

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

5

Value for money

4.5

Functionality

4.5

Showing 1 - 5 of 53 reviews

Ogun

Verified reviewer

Company size: 2-10 employees

Industry: Retail

Time used: More than 2 years

Review Source: Capterra 

This review was submitted organically. No incentive was offered

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

September 2018

Outstanding

Its secure, its safe. You have full control of what staff do in the salon, reduces theft.

Pros

The software is very simple and easy to usw, support available when requiered

Cons

Theres nothing that i dislike about the software.

Anna

Company size: 2-10 employees

Industry: Retail

Time used: Less than 6 months

Review Source: Capterra 

This reviewer was invited by the software vendor to submit an honest review.

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

February 2020

Amazing Team

I moved over to Salon Tracker from other software. The whole migration process to SalonTracker was seamless, the tech team took over and migrated our customers on to Salon Tracker in no time at all. Everything about Salon Tracker has been amazing. The support my team and I have had from [SENSITIVE CONTENT HIDDEN] is second to none, [SENSITIVE CONTENT HIDDEN] has been there, every step of the way. We have made endless calls to her. She has always been on hand to help, nothing is too much trouble for [SENSITIVE CONTENT HIDDEN]. The remote access is great, the Salon Tracker team take over and set everything up for you, packages, prices, products. Thank you for making the change over so easy. 100 percent recommend Salon Tracker and their amazing team! Soleil Tanning Studio, Coventry

Pros

Salon Tracker is a very easy to use system.

Cons

We use petty cash sometimes, there is no petty cash button, basic cash up

Reasons for choosing Salon Tracker

In England, looked organised, easy to get hold of. good reviews.

Reasons for switching to Salon Tracker

Epos had tanning app, but it was extremely basic, and was holding us back.

Jessica

Company size: 2-10 employees

Industry: Health, Wellness and Fitness

Time used: Less than 12 months

Review Source: Capterra 

This review was submitted organically. No incentive was offered

EASE OF USE

4

VALUE FOR MONEY

2

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

November 2022

Salon owner

Company itself is great, great customer service and setup help

Pros

Able to track sunbed courses and minutes

Cons

The cost is very high compared to other salon software. I use it because I can’t find an alternative that tracks sunbed minutes/courses easily

Reasons for choosing Salon Tracker

Don’t have the sunbed tracking feature

Lucy

Company size: 2-10 employees

Industry: Health, Wellness and Fitness

Time used: Less than 12 months

Review Source: Capterra 

This review was submitted organically. No incentive was offered

EASE OF USE

3

VALUE FOR MONEY

2

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

April 2018

very good

the clients like the text message reminder when it is correct that is

Pros

I find the customer service very helpful when there is a problem. There were a lot of things about the system that were not very easy to use when comparing it to shortcuts which I used to use, but the team have modified the system to make it a little easier

Cons

we have come across a lot of problems with the system. clients have been sent text message reminders that are wrong. You cant get individual stylist end of day sheets, my staff are self employed and the only way they can see what they have made on a certain day is by printing everyones end of day which people do not want other members of staff seeing their income.

Karen

Time used: More than 2 years

Review Source: Capterra 

This review was submitted organically. No incentive was offered

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

April 2018

Easy software to use, excellent customer service

Pros

Easy to navigate around the system for both staff and management. Text reminders are brilliant for clients and have reduced no shoes!

Cons

You need to put in all you services individually and then can't delete old services or if prices change you also then need to add them again unless I'm doing things incorrect?

Response from Salon Tracker

Hi Karen, Thank you for your kind review and we're very glad that you and your staff find the system easy to use for your salon management! Just wanted to run over the altering of prices, you can actually edit your current services to update the pricing and also alter these for clients at transaction level as well, which should make things a little easier rather than having to re-add the service. We are happy to arrange a bit of training to show you how to do this if you have some availability? Please email info@salontracker.co.uk with a suitable time and we will be in touch! Many Thanks, Salon Tracker Team

Replied April 2018

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