Simple Salon vs Square Appointments

RATING:

4.4

(147)

Simple Salon has 147 reviews and a rating of 4.41 / 5 stars vs Square Appointments which has 182 reviews and a rating of 4.43 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.4 (147)
4.4 (182)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
4 / 5
4.5 / 5
Functionality
4 / 5
4 / 5
Last Review Written
July 12, 2023
March 26, 2024
Pros/Cons
  • Pros

  • Ease of use, very easy to navigate. With great automated features.
  • It was simple setting up, I love the reports you're able to generate and I find the online help topics really useful.
  • Cons

  • Reminder emails/ sms - having trouble purchasing sms credits thereby only unable to send email reminders.
  • Online booking system difficult to set up and alter. Also has a lot of technique problems not confirming clients appointments via email when they have booked in.
Read all user reviews
  • Pros

  • The previous scheduler did not provide this convenience. It's easy to use and easy to setup and it doesn't cost our company a dime.
  • I really liked how simple everything on the Square Appointments app was made to be. Literally, everything I needed to do with my calendar I did it on the app and it was perfect.
  • Cons

  • It was not very easy to navigate at first. It was a struggle figuring out how to set everything up.
  • The system has constantly crashed, for over a month now we have lost client information, appointments and our calendars were wiped out due to an upgrade.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
Explore product images
FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2020

FrontRunners

2024

Advisor Recommendations

Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.

N/A
N/A
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos