--- title: "Square Appointments Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Square Appointments. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Square Appointments is a good fit for you!" source_url: "https://www.softwareadvice.com/salon/square-appointments-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Appointment Scheduling Software](https://www.softwareadvice.com/appointment-scheduling/) / [Square Appointments](https://www.softwareadvice.com/salon/square-appointments-profile/) / Square Appointments Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/salon/square-appointments-profile/) Reviews [Alternatives](https://www.softwareadvice.com/salon/square-appointments-profile/alternatives/) # Square Appointments User Reviews ## Reviews summary - Overall rating: 4.5/5 - Total reviews: 260 ### Secondary ratings - Ease of use: 4.5/5 - Customer support: 4.3/5 - Value for money: 4.3/5 - Functionality: 4.2/5 ### Rating distribution - 5 stars: 175 reviews (67%) - 4 stars: 47 reviews (18%) - 3 stars: 30 reviews (12%) - 2 stars: 1 reviews (0%) - 1 star: 7 reviews (3%) ### Most mentioned pros - Square Appointments is great for scheduling and managing client appointments efficiently, but getting access to advanced tools requires a higher subscription level. - the scheduling and appointment management is what I liked about using square. How easy it is to send invoices to customers for payments. - I love that I can schedule classes and get have my clients schedule appointments via my website based on my Google schedule. ### Most mentioned cons - There were occasional issues with the website version so I would always need to double check appointments were up to date using the phone app. - The thing that bugs me most is not having the same tools on the app and on the online version, and the calendar view - I disliked the menus, I felt like they changed way too often and when I had to do some back end work it would take me forever to find something specific and became very frustrating ## Square Appointments customer reviews Showing reviews 1-25 of 260 (page 1). ### Excelent for your bussiness - Overall rating: 5/5 - Reviewer: Milagros G. - Verified reviewer: Yes - Industry: Individual & Family Services - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: April 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I've found it to be an intuitive and reliable platform that makes really easier our schedule, clients comunication, reminders, gift card, and more #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros What i like more about square appointments so far is how simple and organize it makes the entire booking experience, both for the business and our clients. I really loves that my clients can book easily online, receive reminders while our team can manage their schedules, clients history and all this in one place #### Cons I really like it so much to say I have cons, but is hard for me to have a presentable booking link on instagram, i always ended w/ two differents like lnks, i dont know why. Also I would say is when having larger teams, customization options can be limites with the schedule, i would love the will continue improveving new features every day #### Reasons for switching to Square Appointments I needed an app that would allow me to keep track of my salon's accounting at the same time. --- ### Reliable and Simple Platform - Overall rating: 5/5 - Reviewer: Cami B. - Verified reviewer: Yes - Industry: Alternative Medicine - Company size: Self-Employed - Product usage: Used monthly for more than 2 years - Reviewed: July 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Square Appointments is reliable and easy to use. The UI is also easy for all ages and demographics. It simple to use on all devices as well. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I found Square Appointments very easy to navigate and use. I also found it seamless for clients. I never ran into any bugs or issues with it nor did I use it with more than one provider or team member. #### Cons There isn’t anything that stands out that I did not like about Square Appointments. If I had to choose something it would be the lack of branding options. #### Reasons for choosing Square Appointments Arketa took 6% of each purchase, on top of their growing annual fee (no warning of). --- ### Square is the best online booking system! - Overall rating: 5/5 - Reviewer: Ashley A. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: March 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I rave about Square to anyone needing to find a great booking system. It really is an all in one - including the option to send out emails to clients who subscribe to that option. I will never use another system for my business! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Square makes my business run so smoothly. Clients use the online booking with no issues, including the rescheduling option. This saves me so much time! The appointment reminder texts/emails are also a huge plus to prevent no shows. #### Cons There is nothing that I don’t like with Square. They have clearly put a lot into this app and have made it very user friendly for all different users. --- ### Great tool for small businesses - Overall rating: 5/5 - Reviewer: Samantha B. - Verified reviewer: Yes - Industry: Consumer Services - Company size: Self-Employed - Product usage: Used weekly for more than 2 years - Reviewed: June 2026 - Review source details: This review was submitted organically. No incentive was offered Overall it is a great tool for payments as well as scheduling appointments. Square is a leader in this area. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros There is a little but of a learning curve but I did like how easy it is to click and be directed to the appointment info. #### Cons I wish it didn’t abbreviate within text message reminders as that can be confusing for some users or customers. --- ### Good booking app - Overall rating: 5/5 - Reviewer: Delauréanne Q. - Verified reviewer: Yes - Industry: Consumer Services - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: November 2025 - Review source details: This review was submitted organically. No incentive was offered I love using the appointments app; I have been using the Square Payment for over 3 years and just recently got into the appointments app, and it is very useful #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Square appointment is so easy to use and saves me so much time and helps me organise my time efficiently #### Cons The thing that bugs me most is not having the same tools on the app and on the online version, and the calendar view #### Reasons for choosing Square Appointments I have been already using square payments and loved the concept and how easy it is to use #### Reasons for switching to Square Appointments Square makes it easy to sink every square app together --- ### Square Appointments 5 Stars! - Overall rating: 5/5 - Reviewer: Selin K. - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: October 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. My overall experience was a good one as it was a one stop shop for all my needs. I could use the POS, track inventory, do scheduling, etc. all in one place. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I liked most that it integrated the POS into the software so that I could do everything in one place. #### Cons I felt as though the inventory and tracking areas could use some work in terms of being more user friendly and customizable, but this didn't stop me from using it. #### Reasons for switching to Square Appointments To try something different that would act as more of an all in one type of software. --- ### Great Functionalities - Overall rating: 5/5 - Reviewer: Stefanie H. - Verified reviewer: Yes - Industry: Graphic Design - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: April 2025 - Review source details: This review was submitted organically. No incentive was offered I love Square Appointments. I use it for myself and have gotten all on my clients to switch over because of its ease of use. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love that I can schedule classes and get have my clients schedule appointments via my website based on my Google schedule. #### Cons I don’t like that a person can’t buy more than one ticket for a class but it’s not a game changer. It’s essential for my business. #### Reasons for switching to Square Appointments It’s so much easier to use with the other Square Features that I use. --- ### Square Appointments has changed my business!! - Overall rating: 5/5 - Reviewer: Lois W. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Super easy to work, great support from square and an amazing affordable price. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Square Appointments has absolutely changed the game for myself and my salon. It is so easy to train people up in and has enabled me to grow my business over 300% since being with Square since 2021. #### Cons I actually can't put my finger on something I don't like. There are some features I wish it did have, but in true Square fashion, I know they will take our feedback on and do what they can to make it happen! #### Reasons for choosing Square Appointments Simple and modern to use . Can take payments through square machine #### Reasons for switching to Square Appointments Easier to use and grow a team with. Can take payments through same company --- ### all in one schedular - Overall rating: 3/5 - Reviewer: latoya b. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: March 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I purchased square payment processor and use the appointment scheduler to streamline my workflow. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros I liked that you could customize the type of appointments #### Cons I didnt like how the appointment scheduler was limited, it seems to be challenging to set the appointments up to vary from day to day #### Reasons for switching to Square Appointments Square was much more convenient and allowed for more flexibility. --- ### Square Appointments is easy to use! - Overall rating: 5/5 - Reviewer: Jaela L. - Verified reviewer: Yes - Industry: Financial Services - Company size: 1001-5000 employees - Product usage: Used daily for less than 6 months - Reviewed: July 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 4/5 #### Pros The thing that I like most about square appointments is that it is very user friendly for both me and my clients. #### Cons My least favorite thing about square appointments is there is limited customization options especially when it comes to design. --- ### Square Up is an affordable Booking software for Service Providers - Overall rating: 5/5 - Reviewer: Mateo L. - Verified reviewer: Yes - Industry: Consumer Services - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We've been with Square going on 4 years and in that time, we've seen a ton of new improvements and updates that have really simplified Appointment booking for us. We're all about automation to reduce the amount of manual admin work so we can focus on our craft and Square meets our needs! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Square Appointments is a great affordable option for service providers (hairstylists, tattoo artists, lash techs, tint installers...). In addition to handling booking for you, you can add on other subscriptions as needed so you have full control to customize the software as your business grows. They also have a robust Feature Request forum & beta program which shows how committed they are to making their products work across their customers needs. #### Cons Other Appointment Scheduling platforms may have a few more niche-specific features - but that also comes with a significant added cost. #### Reasons for choosing Square Appointments More affordable sine they have an la carte pricing structure. --- ### Square Appointments: The truth - Overall rating: 3/5 - Reviewer: Jess P. - Verified reviewer: Yes - Industry: Biotechnology - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: November 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. There are GREAT things about Square Appointments and there are things that need to have the kinks worked out, which happens with pretty much everything in life, yeah? BUT! We need y'all to listen to us and trust us. It feels like we're being mansplained with what we do and do not need in our Appointments. Square KDS and Retail have gotten overhauls and revamps and what not; what about Appointments? #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 1/5 - Functionality: 3/5 #### Pros Overall, Square Appointments has been leading the industry with features and integration. For the most part, it's easy to use and has been the benchmark by which all other platforms measure their offerings to their clients. I've been using Appointments for 6 years. There's a (few) reason(s) why. 1. POS Integration - no need for a separate processor; invoicing and various forms of payment flexibility. 2. Free Plan Option - solopreneurs can get their business up and running without feeling like they have to "pay to play" 3. Built-In (paid) Marketing Tools & Loyalty - email and text campaigns, unique discounts, track customer engagement, get people back to your business, help clients feel special on special days like birthdays, anniversaries, etc. 4. Booking Website Included - also easily integrates into Google, Instagram, and Facebook to use their "book now" features 5. Inventory 6. Employee Management, Location Management, Tip distribution, and Payroll capabilities 7. No-Show and cancellation protection 8. Detailed reporting capabilities 9. Waitlist #### Cons Although there is great progress and development within Appointments, there are still some VERY key features (BASIC NECESSITIES) that have been HIGHLY sought after for years and they're still not implemented. Also, do people that utilize Appointments not utilize anything else? Do we not sell retail? Do we not ship things out? Do we not have massive salons, businesses, etc. that would benefit greatly from restaurant capabilities? Let me ask it a different way. Let's create a story. You book your quarterly haircut. Got confirmation and everything synced and integrated into your calendar. Yay! Oh but what's this? Before I finalized my appointment, I was asked what new product I needed since the shampoo I purchased last time is almost out. Not only that, I could send a message to my stylist, giving some details about how my scalp is feeling this time and asking if I should stick with the same product. Oh my gosh....my stylist responded, gave great advice, and NOW they want to know if they should ship to me so I get it sooner or if I want to pick it up (prepaid) when I come to my appointment. SUPER cool! Fastforward to the day of my appointment and I'm getting a reminder that not only includes my appointment details, but it also includes confirmation about the retail I wanted, asks if I wanted to do any last minute appointment add-ons upgrades (even knows to already check my stylist's calendar so I know it won't back them up and have them rushing to complete the upgrade appropriately), AND sends whatever drink/food item I'd like to have ready for me when I arrive. Best. Service Provider. Ever. Top to bottom. Wouldn't you want to experience that? I recognize that ALL of those features probably can't exist...but what if they could?? #### Reasons for choosing Square Appointments I prefer the user interface to Vagaro, Schedulicity, Rosy, GlossGenius I know that I can speak to the people behind the platform and enact change (or at the very least have a conversation about enacting change) --- ### Square Appointments is Perfect For New Business Owners - Overall rating: 5/5 - Reviewer: Dometo E. - Verified reviewer: Yes - Industry: Cosmetics - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: September 2024 - Review source details: This review was submitted organically. No incentive was offered My overall experience with Square Appointments was very nice because of how easily it was for my clients to book me on Google directly. If you’re a new business owner, use Square Appointments to make your life a lot easier. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I loved how Square has a free version that integrates with Google Business Page and my clients can set their appointments simply through my Google page. This was very convenient and made running a lash business so much easier #### Cons I didn’t like the fact that I had to download different Square apps for different functions that I needed. For example I had to have Square Appointments setter installed and Square Payment Processor installed separately. It would be nice to do multiple functions on one Square app instead of having to install different apps every time. Also, the appointment setting section did not have a place for client to pay deposits. This was very critical for me to have, and was the main reason why I started looking for other apps that had this functionality working better on their platforms. Square said they had it but every time I tried to set it up, it didn’t work. #### Reasons for choosing Square Appointments Because it integrates easily with Google Business and has a free version, which is convenient when you’re just starting out as a new business owner #### Reasons for switching to Square Appointments Because I wanted to take deposits from my clients and at the same time have them put their card on their profile to make checking out easier. Square Appointments interface on this functionality struggled a bit and that’s why I switched --- ### Best business practice - Overall rating: 5/5 - Reviewer: morgan P. - Verified reviewer: Yes - Industry: Photography - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: September 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I’ve been using square since 2017 when I opened my business. I utilize CRM systems that allow me to use square as my processing too and it just has made the entire process so easy. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love how seamlessly I can schedule things , invoice, collect client information, and even see reports of your sales all on one easy to use app #### Cons I believe the processing fees are average, I wish it could be more competitive. #### Reasons for choosing Square Appointments It was much easier to use and set up in my opinion --- ### Square has lost its grip on service - Overall rating: 3/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Transportation/ Trucking/ Railroad - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2023 - Review source details: This review was submitted organically. No incentive was offered Although I was initially a loyal user of Square Appointments and had been using the platform since its launch, I ultimately made the difficult decision to switch to another service due to its limitations. While I appreciated the overall quality of the product, it was frustrating to encounter persistent issues that were not being resolved by the Square team. As a long-term customer who had generated millions of dollars of business for the company, I had hoped for more responsive and effective support from the software provider. Despite my loyalty, the unaddressed problems and limitations ultimately led me to explore other options. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 2/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros I can tell you that Square Appointments is a user-friendly platform that allows businesses to manage their appointments and bookings efficiently. It offers features such as online scheduling, automated reminders, and customer management, making it easy for businesses to streamline their operations and improve their customer experience. Its mobile app also provides convenience and flexibility for businesses on-the-go. #### Cons The limitations of Square Appointments were a major source of frustration for me. One of the most significant issues was the inability to collect credit card information via text to secure bookings, which created extra work for both me and my customers. Additionally, the "create appointment" option was not always available, which caused inconsistencies in the booking process. The double consent requirement was another significant drawback, as it prevented me from reaching out to customers directly through the messaging feature. Instead, customers had to initiate communication, which could be inconvenient and time-consuming. Despite reporting these issues multiple times, they were not addressed, ultimately leading me to switch to another platform. One of the most significant downsides of this switch was losing the ability to send messages to my customers directly through the app, which meant that I had to use alternative methods such as phone calls or SMS. This was particularly challenging as I did not want my employees to use their personal cell numbers to contact customers. #### Reasons for choosing Square Appointments Back in time, square had a device where one can charge the customer on the smartphone. --- ### Square appointments isn't made for mobile services, which we are. But we still use it. - Overall rating: 5/5 - Reviewer: Carolyn B. - Verified reviewer: Yes - Industry: Veterinary - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: October 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Setting up our clients too me forever, about 3 months. but that's because we were a mess going in. Customer service is exceptional, and easier to get ahold of than you would expect. There are several bells and whistles tat we were not expecting. Things we didn't know we need but now couldn't live without. Our clients recognize the product, so they are happier using it. We would recommend this product #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros We like that our clients recognize the product, and are less skeptical to use it. We like the POS integration. We like the customization of our receipts and the reminders to book again.We like the organization of our customers. #### Cons We wish there were more options to show the different stages of an appointment (appt offered, scheduled, confirmed, canceled, completed). We wish there were rout optimizations. We wish you worked better for mobile business. And AI that keeps road/weather conditions as well as distance between clients in mind would be a fantastic start. #### Reasons for choosing Square Appointments We ave used them in the past and wanted to see the updates tat ad been made. #### Reasons for switching to Square Appointments We need a POS and Calendar connected... We are waiting for an app tat integrated Calendar, Maps (Routing), POS and Contacts --- ### Love Square - Overall rating: 5/5 - Reviewer: Shannel H. - Verified reviewer: Yes - Industry: Construction - Company size: 2-10 employees - Product usage: Used monthly for more than 2 years - Reviewed: September 2025 - Review source details: This review was submitted organically. No incentive was offered Simple, easy to create an account and send reminders to who ever needs them. There is a waitlist that is great and reminders are a plus #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Simple, easy and very user friendly. Navigating the web is easy. Tipping is also amiable to who ever choses. #### Cons There is not really anything that I found about the app that I dislike. AI I am not a fan of other than that Nothing!!!! --- ### Great appointment software with integration to square pos. - Overall rating: 5/5 - Reviewer: Nathan H. - Verified reviewer: Yes - Industry: Alternative Medicine - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: April 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 4/5 #### Pros Ease of use for flow between payments and scheduling as well as ability to sync with google calendar. #### Cons Can be difficult to get a full grasp on scheduling multiple treatment types and providers. --- ### Good for very small business or retail needs - Overall rating: 4/5 - Reviewer: Jennifer L. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Was happy with them for the most part until we outgrew what they offered. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 2/5 - Functionality: 3/5 #### Pros Relatively straight forward and easy to use for a small business at an attractive price. #### Cons There are not a lot of customizations that we needed as a growing Spa business. --- ### Square Review - Overall rating: 5/5 - Reviewer: Allison W. - Verified reviewer: Yes - Industry: Cosmetics - Company size: Self-Employed - Product usage: Used weekly for less than 12 months - Reviewed: April 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Very User-friendly and easy to navigate. #### Cons A few issues with my card reader but other than that i have had no problems. --- ### May Ease Workflow Depending on Business Type - Overall rating: 3/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: Self-Employed - Product usage: Used weekly for less than 6 months - Reviewed: February 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros I liked that I would be able to integrate it with the same system I use for processing payments. #### Cons It was not as simple to set up as I needed at the time. --- ### Appointments is a strong product, keep the innovation coming! - Overall rating: 5/5 - Reviewer: Bryan M. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We've used Square Appointments since 2014, appreciate that they are still investing in it. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Platform is intuitive, uptime is great and there is ample access across platforms. #### Cons We need to accept appointments (which is an option) before they're confirmed. This prevents us from taking appointments straight from Google. --- ### Squares costs are up there!! - Overall rating: 4/5 - Reviewer: Wanita G. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: Self-Employed - Product usage: Used weekly for less than 12 months - Reviewed: January 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I like the concept of the square appointments app, and i love all the features, but i work hard for my money, so i just stopped using it. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 1/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros Its easy to like the wide range of features, tools and options that you get with the square appointments app. #### Cons After a period of time using square appointments, i realized that the costs involved when using it on a regular basis, weren't easy to manage. --- ### A great tool with my Square account - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Arts and Crafts - Company size: Self-Employed - Product usage: Used monthly for less than 2 years - Reviewed: November 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It is easy to use when I need to book clients. But typically I am the one who is booking them not my clients. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 4/5 #### Pros Its connected to my square account which I use often and can see my appointments when they are booked. #### Cons I do not use it a lot and would like to use it more with my clients. --- ### Use Square Appointments TODAY! - Overall rating: 5/5 - Reviewer: Julie S. - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 11-50 employees - Product usage: Used monthly for less than 6 months - Reviewed: January 2025 - Review source details: This review was submitted organically. No incentive was offered Super easy!! Why not give it a try today... #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Its super easy to book an appointment and everyone is on the same page. #### Cons Its all good. Super simple to walk through it. ## More reviews [Next reviews](https://www.softwareadvice.com/salon/square-appointments-profile/reviews/?page=2) --- Square Appointments Reviews, Pros and Cons - 2026 Software Advice