--- title: "Square Appointments Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Square Appointments. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Square Appointments is a good fit for you!" source_url: "https://www.softwareadvice.com/salon/square-appointments-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Appointment Scheduling Software](https://www.softwareadvice.com/appointment-scheduling/) / [Square Appointments](https://www.softwareadvice.com/salon/square-appointments-profile/) / Square Appointments Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/salon/square-appointments-profile/) Reviews [Alternatives](https://www.softwareadvice.com/salon/square-appointments-profile/alternatives/) # Square Appointments User Reviews ## Reviews summary - Overall rating: 4.5/5 - Total reviews: 262 ### Secondary ratings - Ease of use: 4.5/5 - Customer support: 4.3/5 - Value for money: 4.3/5 - Functionality: 4.2/5 ### Rating distribution - 5 stars: 177 reviews (68%) - 4 stars: 47 reviews (18%) - 3 stars: 30 reviews (11%) - 2 stars: 1 reviews (0%) - 1 star: 7 reviews (3%) ### Most mentioned pros - Square Appointments is great for scheduling and managing client appointments efficiently, but getting access to advanced tools requires a higher subscription level. - the scheduling and appointment management is what I liked about using square. How easy it is to send invoices to customers for payments. - I love that I can schedule classes and get have my clients schedule appointments via my website based on my Google schedule. ### Most mentioned cons - There were occasional issues with the website version so I would always need to double check appointments were up to date using the phone app. - The thing that bugs me most is not having the same tools on the app and on the online version, and the calendar view - I disliked the menus, I felt like they changed way too often and when I had to do some back end work it would take me forever to find something specific and became very frustrating ## Square Appointments customer reviews Showing reviews 1-25 of 262 (page 1). ### Easy to Use and Keeps Scheduling Organized - Overall rating: 5/5 - Reviewer: Nikki C. - Verified reviewer: Yes - Industry: Construction - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: September 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, my experience with Square Appointments has been positive. It is easy to learn and use, and it does a good job keeping appointments, calendars, and client information organized. The scheduling process is convenient for both staff and customers, and it saves time compared to managing appointments manually. There are occasional bugs and some limitations with more advanced features, but overall it is a reliable and convenient scheduling solution. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros What I like most about Square Appointments is how easy it is to use and how much it simplifies scheduling and appointment management. The calendar is straightforward, making it easy to see upcoming appointments, make changes, and keep everything organized. It also makes it easy for clients to schedule appointments without having to go back and forth with us. Overall, it saves time, keeps our scheduling organized, and is very user-friendly. #### Cons The biggest downside is that some of the more advanced features can feel limited, especially when managing multiple staff members or more complex scheduling needs. There can also be occasional glitches with calendar syncing or notifications, which can be frustrating when you rely on it for day-to-day appointment management. --- ### Reliable and Simple Platform - Overall rating: 5/5 - Reviewer: Cami B. - Verified reviewer: Yes - Industry: Alternative Medicine - Company size: Self-Employed - Product usage: Used monthly for more than 2 years - Reviewed: July 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Square Appointments is reliable and easy to use. The UI is also easy for all ages and demographics. It simple to use on all devices as well. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I found Square Appointments very easy to navigate and use. I also found it seamless for clients. I never ran into any bugs or issues with it nor did I use it with more than one provider or team member. #### Cons There isn’t anything that stands out that I did not like about Square Appointments. If I had to choose something it would be the lack of branding options. #### Reasons for choosing Square Appointments Arketa took 6% of each purchase, on top of their growing annual fee (no warning of). --- ### Excelent for your bussiness - Overall rating: 5/5 - Reviewer: Milagros G. - Verified reviewer: Yes - Industry: Individual & Family Services - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: April 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I've found it to be an intuitive and reliable platform that makes really easier our schedule, clients comunication, reminders, gift card, and more #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros What i like more about square appointments so far is how simple and organize it makes the entire booking experience, both for the business and our clients. I really loves that my clients can book easily online, receive reminders while our team can manage their schedules, clients history and all this in one place #### Cons I really like it so much to say I have cons, but is hard for me to have a presentable booking link on instagram, i always ended w/ two differents like lnks, i dont know why. Also I would say is when having larger teams, customization options can be limites with the schedule, i would love the will continue improveving new features every day #### Reasons for switching to Square Appointments I needed an app that would allow me to keep track of my salon's accounting at the same time. --- ### Good booking app - Overall rating: 5/5 - Reviewer: Delauréanne Q. - Verified reviewer: Yes - Industry: Consumer Services - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: November 2025 - Review source details: This review was submitted organically. No incentive was offered I love using the appointments app; I have been using the Square Payment for over 3 years and just recently got into the appointments app, and it is very useful #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Square appointment is so easy to use and saves me so much time and helps me organise my time efficiently #### Cons The thing that bugs me most is not having the same tools on the app and on the online version, and the calendar view #### Reasons for choosing Square Appointments I have been already using square payments and loved the concept and how easy it is to use #### Reasons for switching to Square Appointments Square makes it easy to sink every square app together --- ### Square Appointments 5 Stars! - Overall rating: 5/5 - Reviewer: Selin K. - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: October 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. My overall experience was a good one as it was a one stop shop for all my needs. I could use the POS, track inventory, do scheduling, etc. all in one place. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I liked most that it integrated the POS into the software so that I could do everything in one place. #### Cons I felt as though the inventory and tracking areas could use some work in terms of being more user friendly and customizable, but this didn't stop me from using it. #### Reasons for switching to Square Appointments To try something different that would act as more of an all in one type of software. --- ### Great Functionalities - Overall rating: 5/5 - Reviewer: Stefanie H. - Verified reviewer: Yes - Industry: Graphic Design - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: April 2025 - Review source details: This review was submitted organically. No incentive was offered I love Square Appointments. I use it for myself and have gotten all on my clients to switch over because of its ease of use. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love that I can schedule classes and get have my clients schedule appointments via my website based on my Google schedule. #### Cons I don’t like that a person can’t buy more than one ticket for a class but it’s not a game changer. It’s essential for my business. #### Reasons for switching to Square Appointments It’s so much easier to use with the other Square Features that I use. --- ### Square Appointments has changed my business!! - Overall rating: 5/5 - Reviewer: Lois W. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Super easy to work, great support from square and an amazing affordable price. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Square Appointments has absolutely changed the game for myself and my salon. It is so easy to train people up in and has enabled me to grow my business over 300% since being with Square since 2021. #### Cons I actually can't put my finger on something I don't like. There are some features I wish it did have, but in true Square fashion, I know they will take our feedback on and do what they can to make it happen! #### Reasons for choosing Square Appointments Simple and modern to use . Can take payments through square machine #### Reasons for switching to Square Appointments Easier to use and grow a team with. Can take payments through same company --- ### all in one schedular - Overall rating: 3/5 - Reviewer: latoya b. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: March 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I purchased square payment processor and use the appointment scheduler to streamline my workflow. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros I liked that you could customize the type of appointments #### Cons I didnt like how the appointment scheduler was limited, it seems to be challenging to set the appointments up to vary from day to day #### Reasons for switching to Square Appointments Square was much more convenient and allowed for more flexibility. --- ### Great to get started! - Overall rating: 5/5 - Reviewer: Bree B. - Verified reviewer: Yes - Industry: Fishery - Company size: 2-10 employees - Product usage: Used monthly for less than 2 years - Reviewed: September 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, Square Appointments was a good starting point and worked well for managing a smaller charter operation. It was simple to learn, easy for customers to use, and integrated nicely with our Square payments. However, as our booking needs became more complex, we ultimately moved to another platform, which was a better fit for a fishing charter business. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros rom a charter fishing business perspective, Square Appointments was a really easy way to keep our bookings and availability organized. It worked well for scheduling trips, managing customer information, and keeping our calendar up to date. Customers could book online without calling or emailing, which was especially convenient during the busy season. Since Square also handled our payments, having scheduling and payment information connected made things easier to manage from the business side. #### Cons As our charter business grew, Square Appointments started to feel more like a general appointment-scheduling tool than something designed specifically for fishing charters. We needed more flexibility around trip types, availability, booking logistics, and managing the unique scheduling needs of charter customers. That eventually became the biggest limitation for us. --- ### Great tool for small businesses - Overall rating: 5/5 - Reviewer: Samantha B. - Verified reviewer: Yes - Industry: Consumer Services - Company size: Self-Employed - Product usage: Used weekly for more than 2 years - Reviewed: June 2026 - Review source details: This review was submitted organically. No incentive was offered Overall it is a great tool for payments as well as scheduling appointments. Square is a leader in this area. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros There is a little but of a learning curve but I did like how easy it is to click and be directed to the appointment info. #### Cons I wish it didn’t abbreviate within text message reminders as that can be confusing for some users or customers. --- ### Square Up is an affordable Booking software for Service Providers - Overall rating: 5/5 - Reviewer: Mateo L. - Verified reviewer: Yes - Industry: Consumer Services - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We've been with Square going on 4 years and in that time, we've seen a ton of new improvements and updates that have really simplified Appointment booking for us. We're all about automation to reduce the amount of manual admin work so we can focus on our craft and Square meets our needs! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Square Appointments is a great affordable option for service providers (hairstylists, tattoo artists, lash techs, tint installers...). In addition to handling booking for you, you can add on other subscriptions as needed so you have full control to customize the software as your business grows. They also have a robust Feature Request forum & beta program which shows how committed they are to making their products work across their customers needs. #### Cons Other Appointment Scheduling platforms may have a few more niche-specific features - but that also comes with a significant added cost. #### Reasons for choosing Square Appointments More affordable sine they have an la carte pricing structure. --- ### Square Appointments: The truth - Overall rating: 3/5 - Reviewer: Jess P. - Verified reviewer: Yes - Industry: Biotechnology - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: November 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. There are GREAT things about Square Appointments and there are things that need to have the kinks worked out, which happens with pretty much everything in life, yeah? BUT! We need y'all to listen to us and trust us. It feels like we're being mansplained with what we do and do not need in our Appointments. Square KDS and Retail have gotten overhauls and revamps and what not; what about Appointments? #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 1/5 - Functionality: 3/5 #### Pros Overall, Square Appointments has been leading the industry with features and integration. For the most part, it's easy to use and has been the benchmark by which all other platforms measure their offerings to their clients. I've been using Appointments for 6 years. There's a (few) reason(s) why. 1. POS Integration - no need for a separate processor; invoicing and various forms of payment flexibility. 2. Free Plan Option - solopreneurs can get their business up and running without feeling like they have to "pay to play" 3. Built-In (paid) Marketing Tools & Loyalty - email and text campaigns, unique discounts, track customer engagement, get people back to your business, help clients feel special on special days like birthdays, anniversaries, etc. 4. Booking Website Included - also easily integrates into Google, Instagram, and Facebook to use their "book now" features 5. Inventory 6. Employee Management, Location Management, Tip distribution, and Payroll capabilities 7. No-Show and cancellation protection 8. Detailed reporting capabilities 9. Waitlist #### Cons Although there is great progress and development within Appointments, there are still some VERY key features (BASIC NECESSITIES) that have been HIGHLY sought after for years and they're still not implemented. Also, do people that utilize Appointments not utilize anything else? Do we not sell retail? Do we not ship things out? Do we not have massive salons, businesses, etc. that would benefit greatly from restaurant capabilities? Let me ask it a different way. Let's create a story. You book your quarterly haircut. Got confirmation and everything synced and integrated into your calendar. Yay! Oh but what's this? Before I finalized my appointment, I was asked what new product I needed since the shampoo I purchased last time is almost out. Not only that, I could send a message to my stylist, giving some details about how my scalp is feeling this time and asking if I should stick with the same product. Oh my gosh....my stylist responded, gave great advice, and NOW they want to know if they should ship to me so I get it sooner or if I want to pick it up (prepaid) when I come to my appointment. SUPER cool! Fastforward to the day of my appointment and I'm getting a reminder that not only includes my appointment details, but it also includes confirmation about the retail I wanted, asks if I wanted to do any last minute appointment add-ons upgrades (even knows to already check my stylist's calendar so I know it won't back them up and have them rushing to complete the upgrade appropriately), AND sends whatever drink/food item I'd like to have ready for me when I arrive. Best. Service Provider. Ever. Top to bottom. Wouldn't you want to experience that? I recognize that ALL of those features probably can't exist...but what if they could?? #### Reasons for choosing Square Appointments I prefer the user interface to Vagaro, Schedulicity, Rosy, GlossGenius I know that I can speak to the people behind the platform and enact change (or at the very least have a conversation about enacting change) --- ### Square Appointments is Perfect For New Business Owners - Overall rating: 5/5 - Reviewer: Dometo E. - Verified reviewer: Yes - Industry: Cosmetics - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: September 2024 - Review source details: This review was submitted organically. No incentive was offered My overall experience with Square Appointments was very nice because of how easily it was for my clients to book me on Google directly. If you’re a new business owner, use Square Appointments to make your life a lot easier. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I loved how Square has a free version that integrates with Google Business Page and my clients can set their appointments simply through my Google page. This was very convenient and made running a lash business so much easier #### Cons I didn’t like the fact that I had to download different Square apps for different functions that I needed. For example I had to have Square Appointments setter installed and Square Payment Processor installed separately. It would be nice to do multiple functions on one Square app instead of having to install different apps every time. Also, the appointment setting section did not have a place for client to pay deposits. This was very critical for me to have, and was the main reason why I started looking for other apps that had this functionality working better on their platforms. Square said they had it but every time I tried to set it up, it didn’t work. #### Reasons for choosing Square Appointments Because it integrates easily with Google Business and has a free version, which is convenient when you’re just starting out as a new business owner #### Reasons for switching to Square Appointments Because I wanted to take deposits from my clients and at the same time have them put their card on their profile to make checking out easier. Square Appointments interface on this functionality struggled a bit and that’s why I switched --- ### Scheduling So Simple - Overall rating: 5/5 - Reviewer: Robyn H. - Verified reviewer: Yes - Industry: Automotive - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: February 2025 - Review source details: This review was submitted organically. No incentive was offered I love that my customers are able to easily see what times I have available and schedule when works for them. The system also follows up for me with a reminder about their upcoming appointments which has cut my cancelation rates down significantly. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Scheduling made simple. Even if I'm unable to physically speak to my customer because I'm busy, they are still able to easily schedule with me so I don't miss a sale. #### Cons Honestly, I really don't have any complaints at this time. --- ### Healthcare VA - Overall rating: 5/5 - Reviewer: Helenie Dorothy L. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It's easy to use overall in both patient and office perspective. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It's easy to get patient's information from it. #### Cons Sometimes patients can send appointment request with incomplete information. --- ### Keeps you in the know! - Overall rating: 5/5 - Reviewer: Desiree G. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 51-200 employees - Product usage: Used daily for free trial - Reviewed: February 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall it is great. Everything you need to keep up to date on clients and there needs in one easy free spot. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I love the app. Easy to use you can manage everything for your clients in one simple place. I used the free version and it has everything you need. It helps you make and keep track of appointments also sends SMS messages to remind you ahead of time. The calendar feature is also great and keeps you from double booking. #### Cons The app gliches from time to time. I have had to remove it from my phone and re install it. --- ### Square Appointments - Overall rating: 5/5 - Reviewer: Kimberly Y. - Verified reviewer: Yes - Industry: Building Materials - Company size: 501-1000 employees - Product usage: Used weekly for less than 6 months - Reviewed: August 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I have had a great experience with Square appointments and the amount of customer I have book has really helped me and the business. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The convince of being able to see who books with me and not having to physically get in contact with the customer. Makes it easier and quicker in setting appointments. Even when I'm busy, appointments can still be made. #### Cons There is nothing I feel I am unhappy with regarding Square appointments. I think the way Square appointments is running right now is great. --- ### Highly recommended for easy scheduling! - Overall rating: 5/5 - Reviewer: Emilee S. - Verified reviewer: Yes - Industry: Education Management - Company size: 11-50 employees - Product usage: Used monthly for less than 2 years - Reviewed: May 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Using Square, it truly is so user friendly. I also love how it compiles clients accounts/data. Makes life so easy! #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros So easy to use and organize data. Also helps you can send appointment reminders and confirmation’s, too. #### Cons If I had to pick one thing I least like about Square, I’d have to say sometimes there can be a delay with reminders, however it’s not been frequent. --- ### Square appointments - Overall rating: 5/5 - Reviewer: Jamilia J. - Verified reviewer: Yes - Industry: Fine Art - Company size: 11-50 employees - Product usage: Used monthly for more than 2 years - Reviewed: January 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall experience is 10/10. I like that once you have an account; all receipts go to that email #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It’s easy to make payments using my card when running errands. #### Cons There are no cons. I’ve never had a bad experience with this site. --- ### Square is the best! - Overall rating: 5/5 - Reviewer: Kendall K. - Verified reviewer: Yes - Industry: Automotive - Company size: 2-10 employees - Product usage: Used weekly for less than 12 months - Reviewed: January 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall I had a great time using square! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros I liked how easy it is to use and handy it has been from past experiences #### Cons The app can be slow at times but other than that it worked perfectly. --- ### Book with Square! - Overall rating: 4/5 - Reviewer: Taya E. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 2-10 employees - Product usage: Used monthly for less than 6 months - Reviewed: May 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Functionality: 4/5 #### Pros I like that it is easily accessible and clear. You can easily access your appointment details and I also really like that it sends text messages with appointment information. #### Cons I have not experienced any cons while using Square appointments, but I have noticed sometimes it can be slow to load. --- ### Squared UP My Schedule - Overall rating: 5/5 - Reviewer: Caitlin K. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 201-500 employees - Product usage: Used daily for free trial - Reviewed: December 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros The ease of creating a schedule and maintaining it. #### Cons The amount of taxes on payments that are taken. --- ### Keep on track with square - Overall rating: 5/5 - Reviewer: Denise K. - Verified reviewer: Yes - Industry: Wholesale - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: November 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Easy to use information stored easy and easy to follow #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I really liked this system it was so easy to use and a great help in my business #### Cons There was nothing to dislike it was a very good product --- ### The Best Appointment Integration for Online Booking - Overall rating: 5/5 - Reviewer: Bonita S. - Verified reviewer: Yes - Industry: Alternative Medicine - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: December 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I was one of the first Canadian adopters, and when I noticed a small issue with the postal code field (which at the time was set up for only American zip codes), which affected a client's ability to book a session with advance payment, Square support was quick to resolve the issue, and they offered me some free transaction fee coverage for my trouble. While I eventually switched to payment at the time of service, I appreciated how quickly and deftly my issue was resolved. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It works seamlessly, and allows me to give my clients a Covid message, and a link to my client/practitioner agreement before they even book their session. I love that it integrates Square software and my Google Calendar, so there is no duplication of effort. Though I do not use the feature, it's brilliant that it will allow me to accept payment through Square at the time clients book an appointment. #### Cons Some of the backend features could use some tweaking. Given how many of us work from home, there should be an option for a client to choose a remote session, not just their home or my office. I always have to contact clients to find out if they want to meet at my office or work via Zoom. That choice should be one that clients can make clearly at the time of booking their session. #### Reasons for choosing Square Appointments I saw other programs that were integrated to work with Square, but I trust Square so much, I waited for their team to come up with their own appointment program. I was one of the first Canadian adopters, and I can say that it has increased my business dramatically, as clients love being able to book me via my website without having to contact me first. So many people just want to act on their decision immediately, and I sometimes hear my phone ping late at night with a client booking me for a session the next day. I also love that Square allows me to set parameters, such as not allowing sessions to be booked online in less than 12 hours, so I have a reasonable amount of time to get ready for the first appointment of the day! --- ### Square appointments in salon setting - Overall rating: 5/5 - Reviewer: Allison U. - Verified reviewer: Yes - Industry: Cosmetics - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2023 - Review source details: This review was submitted organically. No incentive was offered Very good experience and recommend to everyone in the same insaturé as me #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to use and syncs with the square app for easy client payment. #### Cons I don’t have anything that I don’t care for at this time #### Reasons for choosing Square Appointments Easy to use and compatible with square app ## More reviews [Next reviews](https://www.softwareadvice.com/salon/square-appointments-profile/reviews/?page=2) --- Square Appointments Reviews, Pros and Cons - 2026 Software Advice