--- title: "Bookedin Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Bookedin. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Bookedin is a good fit for you!" source_url: "https://www.softwareadvice.com/scheduling/bookedin-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Appointment Scheduling Software](https://www.softwareadvice.com/appointment-scheduling/) / [Bookedin](https://www.softwareadvice.com/scheduling/bookedin-profile/) / Bookedin Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/scheduling/bookedin-profile/) Reviews [Alternatives](https://www.softwareadvice.com/scheduling/bookedin-profile/alternatives/) # Bookedin User Reviews ## Reviews summary - Overall rating: 4.6/5 - Total reviews: 298 ### Secondary ratings - Ease of use: 4.6/5 - Customer support: 4.7/5 - Value for money: 4.4/5 - Functionality: 4.2/5 ### Rating distribution - 5 stars: 205 reviews (69%) - 4 stars: 75 reviews (25%) - 3 stars: 14 reviews (5%) - 2 stars: 2 reviews (1%) - 1 star: 2 reviews (1%) ### Most mentioned pros - I am still using Bookedin and I love how all my scheduled meets are streamlined into an easy to use app that notifys my clients and provides all the information needed into a organised system. - This is a system that allows for online bookings with me and the client being emailed, confirmations sent and me told when they confirm and easy online booking for them when I’m busy 🤗 - I love how I am able to customize my schedule to what fits my business hours best. ### Most mentioned cons - we don't have anything that we didn't like about the program, The only complaint I had was with the payment process being an international transaction. - I think the calendar is a little glitchy and clunky on the app but always loads, just needs some work - Having to add our apts in (scheudling for a doctor) is the most tedious thing we need to do (doesnt take long). ## Bookedin customer reviews Showing reviews 1-25 of 298 (page 1). ### Best booking plugin - booking - Overall rating: 5/5 - Reviewer: Ruhid J. - Verified reviewer: Yes - Industry: Building Materials - Company size: Self-Employed - Product usage: Used daily for free trial - Reviewed: January 2023 - Review source details: This review was submitted organically. No incentive was offered I use it to introduce my services and products to customers and to make reservations. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Bookedin helps me improve my users' time management and my relationships with my customers, and things like calendar management, reminders, and payment processing are some of my favorite aspects. #### Cons My least favorite feature in the application is that it is a little more difficult to use, it would be better if it was simplified or if video compiles were given for use, so this is a problem for new users, of course, it is possible to get used to it later. #### Vendor response Thanks Ruhid for this awesome review! Great suggestion about creating simple videos. We have a couple on our help site, but hope to make more soon. If you'd like some 1-on-1 support feel free to call or zoom with us by booking here: https://bookedin.com/book/bookedin-specialists Thanks again! Replied April 2023 --- ### Quick and Easy Setup - Overall rating: 5/5 - Reviewer: Jamie S. - Verified reviewer: Yes - Industry: Automotive - Company size: Self-Employed - Product usage: Used weekly for less than 6 months - Reviewed: April 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I've tried a few so far, and Bookedin has been my best experience. I was able to get up and running right away, and the price is very competitive. I love the fact that it integrates with Google Calendar and even my iPhone calendar so well. The one thing I don't like is the ads at the end. It's one thing to say "provided by Bookedin" or something like that, but there was an ad for hotels at the end of the message. Maybe that can be eliminated with a higher subscription, but I'm already paying for a subscription. That should be enough. Anyway, although an annoyance, it is minor. I still feel it's worth the price. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Easy to set up and start using right away. #### Cons I don't like my customers being targeted with ads. #### Reasons for switching to Bookedin It stopped working, and I couldn't reach or even find any customer service. #### Vendor response Thank you Jamie for your awesome review! It’s such a relief when tools are genuinely user-friendly and don’t need hours of setup, isn’t it? Starting smoothly is half the battle won! It really sounds like Bookedin has checked a lot of boxes for you—straightforward setup, budget-friendly pricing, and smooth integration with both Google and iPhone calendars. That kind of compatibility can be a game-changer, especially for managing busy schedules. It must make your workflow so much more streamlined!I've noted your suggestion too, on offering a more ad-free experience for subscribers in the future. It's great that the pros still outweigh that minor annoyance for you! Replied April 2025 --- ### Awesome but expensive - Overall rating: 5/5 - Reviewer: Jennifer M. - Verified reviewer: Yes - Industry: Cosmetics - Company size: Self-Employed - Product usage: Used unspecified for less than 2 years - Reviewed: August 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It was efficient and i really liked it and would continue to use it if it was cost effective for me as a single chair salon #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ease of booking and adding clients/ services/ etc #### Cons The cost was a little high for me and I didn’t like that I couldn’t book multiple services for the same client at once --- ### Perfect for my business! - Overall rating: 5/5 - Reviewer: Lisa B. - Verified reviewer: Yes - Industry: Accounting - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: February 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. My experience thus far has been great! Easy to use for me and user friendly for my clients! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Boookedin has been great for my business! Makes bookings so easy for my clients. It's easy to share the link on Facebook, or thru email or texting. I love that it sends my clients reminders. So far so good. #### Cons I haven't used it that long and it's not quite my busy season yet. So, no complaints so far. #### Reasons for switching to Bookedin Facebook got rid of their appointment booking feature. #### Vendor response Thank you for the detailed feedback Lisa! I'm thrilled to hear that Bookedin has been a great addition to your business. It sounds like the ease of booking, sharing links, and sending reminders has been particularly beneficial for both you and your clients. Your positive experience so far is fantastic news, and it's good to know that even without being in your busy season, you've found the platform to be reliable and user-friendly. If you have any other thoughts or suggestions as you continue to use Bookedin, don't hesitate to share them. Your insights are invaluable! Here's to continued success with your bookings! 📅✨ Replied March 2025 --- ### Great product! - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Consumer Services - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: November 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Love them, always in touch with me and I feel it’s a great team #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros This is a system that allows for online bookings with me and the client being emailed, confirmations sent and me told when they confirm and easy online booking for them when I’m busy 🤗 #### Cons I think the calendar is a little glitchy and clunky on the app but always loads, just needs some work #### Reasons for choosing Bookedin Just seemed easier and more professional with flexibility included #### Vendor response Thank you so much for this glowing review! I'll let our tech team know you had some glitches. If it happens again plz email support@bookedin.net. A quick fix could be to restart your phone/computer then quit all apps and restart Bookedin. This will free up memory. Replied November 2023 --- ### Highly recommended - Overall rating: 5/5 - Reviewer: Angel W C. - Verified reviewer: Yes - Industry: Business Supplies and Equipment - Company size: Self-Employed - Product usage: Used daily for less than 2 years - Reviewed: June 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I’ve been using Bookedin for my barber shop for over two years now, and it’s been nothing short of amazing. It has completely streamlined the way I manage appointments—no more back-and-forth messages or missed bookings. The app is super user-friendly, both for me and my clients, and it gives my business a more professional and organized feel. I also appreciate how reliable it is and how responsive the support team has been when I’ve had questions. If you’re a barber or anyone in the service industry, I highly recommend giving Bookedin a try. It’s been a game-changer for my shop! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Very easy to use for me and my clients, I’ve been running my barbershop with Bookedin system over two years and I never have an issue. #### Cons The only thing is, they don’t have the option to buy 2 calendars I wish they have the option and the other thing is I would love to have the option to block unwanted clients to book online. #### Vendor response Wow, thank you for the fantastic review, Angel! We're thrilled to hear that Bookedin has been a game-changer for your barbershop, making appointment management significantly smoother. Knowing that it’s helped you stay professional, organized, and stress-free means a lot to us! We also appreciate your kind words about our support team—we are always here to help. Thank you for recommending us to others in the industry. We’re excited to continue providing the reliability you’ve come to trust. Regarding your feedback, Bookedin has released a new pricing plan, which includes the ability to select the number of calendars and block the unwanted client features. If there's anything else we can do to further enhance your experience, please don't hesitate to reach out. Happy booking! Replied June 2025 --- ### Veterans Service Organization - Overall rating: 5/5 - Reviewer: Virgil W. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: October 2025 - Review source details: This review was submitted organically. No incentive was offered We like how easy it is to setup and use. Our clients like how easy it is to schedule their appointments on their phones. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to use for our older clients, and the security that we needed. How easy it is for our clients to schedule their appointment on their phones. #### Cons we don't have anything that we didn't like about the program, The only complaint I had was with the payment process being an international transaction. #### Vendor response Thank you for the great feedback, Virgil! We're delighted to hear that BookedIN is user-friendly for your older clients and provides the security your business requires. We're also happy to hear that setting up and using BookedIN has been a smooth experience for you. It's great that your clients can easily book appointments directly from their phones—that convenience is exactly what we aim to deliver. We appreciate your support! Please email us at support@bookedin.com regarding your concern about the international transaction process, so we can further assist you. Replied November 2025 --- ### It is a good program - Overall rating: 5/5 - Reviewer: Denise P. - Verified reviewer: Yes - Industry: Dairy - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: June 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. It has been a very good experience for my first time using a online booking app. Its a goos price and does all the things i need it to #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The text reminders, and how i can set my hours straight on the program. That people can book online, but i get a notification in case it doesnt work for me. #### Cons It can be slightly glitchy, especially going from using the app on my phone to it on the computer. Its a little harder to use on the app #### Vendor response Thank you for your thoughtful review, Denise! We're glad to hear that the text reminders and flexible scheduling features have been helpful for you. It's great to know that the online booking system is working well and that notifications help you manage appointments effectively. We appreciate your feedback regarding the occasional glitches that occur when switching between the mobile app and desktop version. Improving the mobile experience is a top priority for us, and we continually work on updates to enhance usability. We're thrilled that you've had a positive first experience with our booking app and that it meets your needs at a reasonable price. If you have any questions or suggestions, please don't hesitate to reach out to support@bookedin.com — we're here to help! Thanks again for sharing your experience! Replied June 2025 --- ### I love Bookedin - Overall rating: 5/5 - Reviewer: Simone S. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: April 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I think it’s the best app for this kind of utility, that is on the market #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I am still using Bookedin and I love how all my scheduled meets are streamlined into an easy to use app that notifys my clients and provides all the information needed into a organised system. It’s so convenient that I use the service on my website to book relevant meetings. #### Cons The price is a little expensive I think. It would be good if it could be dropped a little based on the current economic times. I pay for the app because it is really useful and I love the idea of the app being my personal assistant. #### Vendor response That’s fantastic to hear, Simone! We’re thrilled that Bookedin is making your scheduling process seamless and convenient. Keeping everything organized and ensuring your clients receive timely notifications is what we strive for. It’s awesome that our service integrates so well with your website for booking relevant meetings. Thanks for your support—we appreciate you! Replied April 2025 --- ### The best booking website - Overall rating: 5/5 - Reviewer: Maricela R. - Verified reviewer: Yes - Industry: Accounting - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: February 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I've used booked in for 2 years and it has helped me organize my appointments so much. My business has grown so much since. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love how I am able to customize my schedule to what fits my business hours best. #### Cons Not having an option for reminders to be in Spanish for non-English speaking clients. #### Vendor response Thank you so much for your wonderful feedback Maricela! We're thrilled to hear that you consider us the best booking website and that our platform has helped you customize your schedule and grow your business over the past two years. It's fantastic to know that you've found our service so beneficial. We also appreciate your suggestion regarding reminders in Spanish. Providing language options for non-English speaking clients is a valuable insight, and we will definitely consider this as we continue to improve our platform. Replied February 2025 --- ### Hairdresser friendly - Overall rating: 4/5 - Reviewer: Krystal M. - Verified reviewer: Yes - Industry: Cosmetics - Company size: Self-Employed - Product usage: Used weekly for less than 2 years - Reviewed: March 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Im a hairdressed and I use it to make it easier for clients to book, cancel and reschedule appointments. Also like how it sends them a notification 24 hours before. Over all a very simple network to use for booking. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 2/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Very simple for clients to use. Link is very easy to access and my clients navigate it very well. #### Cons To pricy for something that is very basic #### Vendor response Thank you for sharing your feedback! We're thrilled to hear that our system is user-friendly and helps you manage appointments with ease. It's great to know that your clients find it accessible and easy to navigate. Regarding the cost, we understand your concern and appreciate your honesty. We strive to provide the best value for our users and will take your feedback into consideration for future improvements. We're glad that the 24-hour notification feature is beneficial for you and your clients. If there are any additional features or improvements you'd like to see, please let us know. Your input is invaluable in helping us enhance our service. Replied March 2025 --- ### 2 locations 2 calendars - Overall rating: 4/5 - Reviewer: Tim A. - Verified reviewer: Yes - Industry: Fine Art - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: November 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We have made it work for awhile now and it does not seem there is a better program out there for scheduling the way we need to do it. Looking forward to the future with Bookedin. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros My workers are glad we have it. Leaps and bounds over the old paper system. #### Cons Having 2 locations is a bit troublesome. The employees that work at both locations had to set up with several email addresses. We make it work but look forward to an update that accommodates several locations more efficiently. Also the booking page itself I wish highlighted the individual worker instead of the option for any. #### Reasons for choosing Bookedin Recommend on online search and the videos on how it’s used helped envision us using it well for what we do. --- ### Easy Friendly Booking Software - Overall rating: 5/5 - Reviewer: Prue H. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: Self-Employed - Product usage: Used daily for less than 2 years - Reviewed: July 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I like knowing what appointments are booked for the week or month. The time I save is wonderful. And the fact I can check on my mobile or laptop from anywhere. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros The software saves me and my clients so much time. I can set up a month of appointments and they can book their time from anywhere. No more phone calls or text messages back and forth. I like how easy and user friendly it is. I like the email and bookedin alerts when people book and confirm appointments. #### Cons I would like if there was a way to save client appointment history in there. And wish the cost of NZD as the USD hurts the bank each month. #### Reasons for switching to Bookedin More user friendly and less glitchy. #### Vendor response Thank you for the review here Prue, great feedback! I'm very happy Bookedin is helping solve the "back and forth" and is user friendly. Good news, we do have client appointment history tracking, here's a link to explain how it works. https://support.bookedin.com/hc/en-us/articles/202079528-Client-history Also, we plan to change our billing to accommodate NZD too, I will let you know as soon as that is available. ~Leanne Replied August 2022 --- ### Great for a salon - Overall rating: 5/5 - Reviewer: Crystel J. - Verified reviewer: Yes - Industry: Cosmetics - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: March 2024 - Review source details: This review was submitted organically. No incentive was offered I’ve been using it for 10+ years have tried to switch to cheaper services and end up going back to Bookin. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love the text reminders and the app ease #### Cons Sometimes there are glitches on the desktop where appointments booked on the App don’t show on the desktop --- ### Time Saver - Overall rating: 5/5 - Reviewer: MELLESSIA W. - Verified reviewer: Yes - Industry: Accounting - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: March 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros My clients can go on my calendar and book their appointments and automatic reminders are sent out. #### Cons Unless I am logged on to my computer, I don't get appointment reminders on my cell phone --- ### Best app I've ever used - Overall rating: 5/5 - Reviewer: Jose N. - Verified reviewer: Yes - Industry: Cosmetics - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: August 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Having the phone ring off the hook, on a busy day. And everyone can already view what times we have available online. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros This app has been the best one I have ever signed up for and when I tell you I've tried many. The app itself is very easy to understand, but the only thing I wish it did have would be a cancellation fee added if someone was to cancel same day. My shop has been using this app almost a whole year now and all my employees love it! The supervisor who is my daughter loves it and just recently she taught herself to create the online booking and all of our clients love it! #### Cons The fact that it doesn't have a cancellation fee! #### Reasons for choosing Bookedin Way easier to manage than any other ones #### Reasons for switching to Bookedin The other ones are way too expensive and too much to do with boosting! #### Vendor response Thank you Jose for this glowing review! We are so happy Bookedin is helping your shop and that your employees all love it. I'll add your vote to our features request for a cancellation fee. ~Leanne Replied August 2022 --- ### Flexible time saver and easy to use - Overall rating: 5/5 - Reviewer: Caroline G. - Industry: Hospital & Health Care - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: September 2016 - Review source details: This review was submitted organically. No incentive was offered I am delighted with BookedIN. It has so many convenient features that are saving me a lot of time. And it is easy to set up, with friendly online support. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros My clients can run through my diary easily to see what slots are available and taking a slot is easy. Setting up was straightforward. In particular, linking with Paypal was easier than some of the others that I tried before choosing BookedIN. I love the diary sync. I used to manually type clients' details from the booking site to my calendar. And when the client pays, this shows up on the calendar. The payment system is easy too. I used to manually prepare invoices. Then I would have to chase them up. This system resolves that manual work. I have saved at least 6 hours a week, and I work just 3 days a week, so that is significant. I have been able to charge different prices for daytime and evenings too. The diary syncing is just so easy. With 2-way syncing I have been able to add personal diary events on the go (hairdresser, evenings out) and they show up on my diary in the office. This is so convenient. I am very happy indeed with my switch to BookedIN. It is terrific that my clients' bookings go straight to the calendar and that they can write me notes. And the system makes payment magically easy for both me and the client. It is great that I can see at a glance when clients have paid. I think this has saved me around 6 hours a week, and for someone who works just 3 days a week, this is significant.dated. I used to do this manually. I am spending less time typing, collecting fees is easy. So I am less stressed and have more more time to spend on my clients. #### Cons I am looking forward to the SMS facility which I understand is in development. It might be nice to offer a few more automatic emails, perhaps after the event, encouraging clients to write me a friendly review. --- ### I love this program - Overall rating: 4/5 - Reviewer: Michele D. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: July 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros I love the flexibility that I have in managing the operating hours, types of appointments and features that patients can book. #### Cons There needs to be an option that our patient can click on to see all their upcoming and previous appointments that they have booked. I also don't like that I can't shut off the option of having emails sent every single time someone books, cancels or changes their appointment. I have been receiving tonnes of emails for this and while it might be good for some businesses, for mine it is aggravating and I wish I could turn off the email notification option. #### Vendor response Thank you Michele, we're so happy to hear you're loving Bookedin! I've added your vote to our feature request list for a client login or appointment list. As for the emails, I hear you, the busier you get the more emails come in... Unfortunately there is no way to turn email alerts off at the moment. I'll add that to our features request list. ~Leanne Replied August 2022 --- ### Good work - Overall rating: 4/5 - Reviewer: Jacob M. - Verified reviewer: Yes - Industry: Arts and Crafts - Company size: Self-Employed - Product usage: Used daily for less than 2 years - Reviewed: June 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Its a good service, a little limited and over priced but consistent and if booked out saves you money by saving you time #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros It works well minimal supervision . It books in clients #### Cons Bit expensive to be completely honest a service like this should be inder $10 a month #### Vendor response Dear Jacob, we appreciate you taking the time to let us know about your experience! We will take note of your feedback about our pricing for future consideration. If there’s anything else we can help you with, please let us know. Replied October 2024 --- ### Overall - Overall rating: 4/5 - Reviewer: Alanna H. - Verified reviewer: Yes - Industry: Apparel & Fashion - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: August 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The mobile and browser versions are quite similar and it is easy to transition to and from making on the go bookings easy #### Cons I feel the multi calendar option is too expensive compared to others #### Reasons for choosing Bookedin It was an easy extension through shopify. As my business sells products online but also requires an appointment booking system, Bookedin was easily available to add to my already exsisting site. #### Vendor response Thanks for this review Alanna, great feedback this is really helpful. ~Leanne Replied September 2023 --- ### Booked in software - Overall rating: 5/5 - Reviewer: Alina M. - Verified reviewer: Yes - Industry: Arts and Crafts - Company size: Self-Employed - Product usage: Used daily for less than 2 years - Reviewed: August 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I love it and would recommend it to others #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love how easy it is to use, and my clients love the reminder texts! #### Cons I do not like that every time you sign in it has to send an email with a code to get in. Even when you choose the do not ask again at this location it makes you do it daily. That is the worst thing about this booking site. #### Vendor response Thank you Alina for this amazing review! We are so happy to hear you're finding Bookedin easy to use and that your clients enjoy it. To assist with logging in you may want to turn off the 2-step verification feature. Here's how: https://support.bookedin.com/hc/en-us/articles/4410039230740-How-do-I-turn-off-Two-Step-Verification- Replied August 2022 --- ### Bookedin is the best place to crow your business - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for free trial - Reviewed: August 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I have just 1 months I got 3 clients I need mores #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros To get costomer I need to change the plan #### Cons Bookedin is the best website because when the costomer book you are sure to receive them in your salon. #### Vendor response Hi there, we appreciate your review and if you need further assistance on how to get more customers, please reach out to support@bookedin.com Replied October 2024 --- ### Really amazing website - Overall rating: 4/5 - Reviewer: sherelle h. - Verified reviewer: Yes - Industry: Consumer Goods - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: July 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Really amazing website if you’re trying to start a business #### Cons You can’t make invoices Also sometimes the car for customer does not work #### Vendor response Thank you Sherelle! I'm adding your vote to our features request list for an invoicing system. In the meantime have you tried using the "Request Payment" button? It is a simplified invoice tool and helps your clients pay you online quick and easy. Note it only works on the ipad/desktop version of Bookedin. Check it out here: https://support.bookedin.com/hc/en-us/articles/115001236286-Email-invoicing-Request-payment-feature ~Leanne Replied August 2022 --- ### Great online schedule app! - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Product usage: Used daily for less than 12 months - Reviewed: January 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros This is a very easy app, for both customers and me to use. It also expands and offers other features like other users, email and text reminders, easy to use customizable schedules and 5 free bookings a month on a standard account. Which made transitioning to a more comprehensive app and stragglers, who get hundreds of emails and never opened my newsletters, can still "book in" without a hastle. #### Cons It was only a schedule and the service and pricing area was confusing. I loved the app but I needed to expand my capabilities a little. --- ### More than Valuable, Vital for many! - Overall rating: 5/5 - Reviewer: Marco C. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: October 2016 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Thanks to BookedIN, I often have even first-time clients book their OWN appointments! Though this can be very valuable when one has limited staff, it is vital when one is a solo-entrepreneur. My patients happily report that scheduling through BookedIN is clear and simple, and in the few instances I have wanted a hand - the BookedIN help-desk staff has always proved top-notch, professional and friendly. I'm looking forward to more BookedIN service in the future, and rate BookedIN 5 out of 5 AND an A+ on service! ' M Castaneda, DC (www.GoDrC.com, Knoxville, TN) #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ease of use, friendliness of staff, and the fact that Mike I. is reachable! :) #### Cons Still hoping it might incorporate texting of reminders sometime soon! ## More reviews [Next reviews](https://www.softwareadvice.com/scheduling/bookedin-profile/reviews/?page=2) --- Bookedin Reviews, Pros and Cons - 2026 Software Advice