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Bookee vs ABC Glofox

Bookee vs ABC Glofox

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Overall Rating
4.7 (44)
4.4 (335)
Ease-of-Use
4.6 / 5
4.5 / 5
Value for Money
4.7 / 5
4.2 / 5
Customer Support
4.7 / 5
4.4 / 5
Functionality
4.5 / 5
4.2 / 5
Last Review Written
August 6, 2024
November 26, 2024
Pros/Cons
  • Pros

  • My niece stepped in to help me on our very busy opening day and she was able to add clients and sell merchandise seamlessly because of how user friendly and secure this platform is.
  • I am able to train my staff with ease and its fun because of how easy it is to move through Bookee.
  • Photos of patients are good. The interface looks nice, the best part is the app from a patients point of view.
  • Cons

  • Can be glitchy and crash often. Some clients are unable to cancel out of our classes.
  • There are a few features that were missing and are on their way. That being said anything we have asked for the have stated they will look into it.
  • Deleting the canceled session from the calendar can look like the class is no longer offered which can be confusing to customers.
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  • Pros

  • It looked nice (branding etc) it appeared to encompass all aspects of a what a gym would need to operate. Onboarding people were very nice and helpful.
  • The staff are excellent and extremely helpful and friendly. With my business recently expanding, I have been been offered very good clear guidance by my Account Manager.
  • Happy with the new features that have been released over last few months. The support team have improved on quality of feedback and time it takes to resolve issues.
  • Cons

  • Asides from the frustrating technical issues outlined above, the support is very poor.
  • I lost out on dozens of unpaid bookings and Glofox never let its customers know or removed the feature.
  • We really thought highly of Glofox until we started using it. Now, 2 months later, we are extremely disappointed.
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Pricing Range
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$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
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Advisor Recommendations & User Awards
FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2024

FrontRunners

2024

Advisor Recommendations

Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.

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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos