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Bookwhen vs QuickBooks Time
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
4.7 / 5
4.6 / 5
Value for Money
4.8 / 5
4.6 / 5
Customer Support
4.9 / 5
4.8 / 5
Functionality
4.6 / 5
4.5 / 5
Last Review Written
November 5, 2024
March 13, 2025
Pros/Cons
Pros
- It’s great, easy to use, great facilities and my customers like it as well. The guys at Bookwhen are always looking for ways to improve it and the customer care is second to none.
- Very easy to use and support has been great. Even with the free version they get back to you to help with any problems in good time.
- I have been really impressed with how easy it is to use and also how responsive the customer care have been if I have got stuck with anything. The cost too is so reasonable.
Cons
- Hard to understand at first. Very confusing when first started filling in information.
- I would struggle to find something negative to write.
- If I accidentally click on our own account link, I can't sign in as admin, so I have to re-enter the general Bookwhen page to log in.
Pros
- Representative was a complete delight and super helpful. The customer service alone is worth the investment.
- I love QB Time, it works great and is very reliable. It is nice to have it all in one place.
- This is the easiest program, it makes your job so easy and the customer service is outstanding. You can call anytime and they will walk you through anything you want to do.
Cons
- This is more of a failure of staff than the product, but is something that should not be dismissed.
- I was not able to use TSheets long enough to find a downside. We had to cancel as a result of losing our hourly employees during the COVID crisis.
- The only bad thing about this software was the account features in which it frequently asked you to reset your password about every 4 months.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
N/A
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Advisor Recommendations & User Awards
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Advisor Recommendations
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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
