Ratings & Reviews

Overall Rating

4.82 / 5 (101)

4.61 / 5 (148)

Ease-of-Use

4.5 / 5

4.5 / 5

Value for Money

5.0 / 5

4.0 / 5

Customer Support

5.0 / 5

4.5 / 5

Functionality

4.5 / 5

4.5 / 5

Last Reviewed

March 27, 2020

March 9, 2020

Pros/Cons

  • Pros

  • Great price, as we are an NGO. I find it easy to use and to keep track of. I like the customisable functions.

  • Bookwhen was so easy to implement into my website. We've had about 500 bookings via bookwhen over the last year and never had a problem. It has truly transformed my business.

  • Cons

  • Back end could always have a few tweaks here and there. Mobile layout for block bookings could be a tiny bit clearer.

  • I would struggle to find something negative to write. All the options I need are there and easy to use.

  • Pros

  • Love everything about this program. It has everything I need to build a call and send to specific employees. It allows me to help keep track of what I’ve done on each job

  • I love how easy my follow up tab is and all of the ways that I can sort through customers and jobs.

  • Cons

  • The cost is a bit high, but a necessary evil. Reasonable value for the price. Constantly evolving so this makes a up a bit for the price

  • I wish it was more Sales friendly for the salesmen at my company and measuring their numbers. But as the name states, Service Titan is great for that all on the service/install end.

Pricing

Pricing Range

Advisor Recommendations & User Awards

FrontRunners

N/A

N/A

Number of times our advisors have recommended this product

(in the last 30 days)

N/A

N/A

Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots