Branch Messenger Software


 

Branch Messenger is a cloud-based employee time and productivity tracking solution designed for businesses managing multiple employee shifts. It offers the ability to track hourly work, view schedules, plan shifts, assign tasks and communicate with employees.

Branch Messenger provides both real-time and future visibility on workforce availability to help managers plan resources and workflows. A mobile self-service app lets employees track daily schedules, message coworkers and swap shifts. Managers can import photos of paper schedules or create digital calendars. Employees receive notifications of new activities or schedule changes, and can submit time off requests or apply for shift changes.

Other features include digital scheduling, geo-fenced location tracking, time clock corrections and paycheck advances. Branch Messenger integrates with the various third-party applications such as Zapier, Box, Salesforce and SAP.

Pricing is per user per month. Support is provided via phone and email.

 

Branch Messenger - Dashboard
 
  • Branch Messenger - Dashboard
    Dashboard
  • Branch Messenger - Mobile view
    Mobile view
  • Branch Messenger - Schedule filter
    Schedule filter
  • Branch Messenger - Activity feed
    Activity feed
Supported Operating System(s):
Web browser (OS agnostic)

402 Reviews of Branch Messenger

 

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Software Advice Reviews (1)
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Showing 1-1 of 1

Jerry from E. Vaughan Rivers, Inc.
Specialty: Consulting
Number of employees: 11-50 employees Employees number: 11-50 employees

March 2018

March 2018

Very Good Value

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Posting is very easy for everybody, very steamlined and easy to use. Going back to review is a button away.

Cons

Some limitation to the content being posted, and few bugs, but being fixed really quick. Overall, it is great.

Review Source
 
 
 
Showing 1-20 of 401

David from McDonald's

May 2018

May 2018

It can be a great tool, but where I work is an endless tirade of messages about who is late & why.

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I do like the schedule where I can see who I work with each day or just my schedule. I wish the availability feature was working as it seems my scheduling manager has no idea when I am available.

Cons

There is no way to find out co-workers phone numbers to see if someone can take a shift. Half the people in here are using nicknames and I have no idea who Yoshi is. I don't work with anyone by that name.

Review Source: Capterra
 

Debbie from Walgreens

May 2018

May 2018

Branch Messenger is a great App

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Pros

I get my work schedule and I am able to see who I would be working with. This software is easy to use and all Team members can see their schedule.

Cons

There is nothing that I like least about this software. I would recommend this software to anyone that asks.

Review Source: Capterra
 

Mayra from The children's place

May 2018

May 2018

It's really easy to use and get around.

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It's really easy to use and you can get the hang of everything really fast because it's so simple. Everything is very organized on the app very well and everything has its own section.

Cons

It's kinda hard to understand the section where you plug in the hours and see how much you will receive because sometime mines already that's the hours that I didn't pulg in or sometimes my schedule changes so I want to add hours and I can't on that section.

Review Source: Capterra
 

Erica from chipotle

May 2018

May 2018

easy to use

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this app is very easy to navigate through. when my schedule is posted, not only am i able to see the photo, i can see the calendar version of everyone on the shift.

Cons

sometimes i don't exactly know where everything is so i just search through the app until i find what i need.

Review Source: Capterra
 

Alexander from Starbucks Corporation

May 2018

May 2018

Notifications are what's good about branch, knowing when my schedule is.

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Pros

Access to schedule and who else is working. Ability to message other coworkers and switch shifts. See weekly pay and change/add to schedule.

Cons

Updated schedule from manager is done in store and not in branch. Not all partners are linked into branch messenger, makes it hard to contact them. Upload following week schedule the day before.

Review Source: Capterra
 

Vanessa from Sam's Club

May 2018

May 2018

Always easy to use and great for checking your schedule and staying organized.

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Pros

That it's easily accessible from my phone at all time and it gives the option to message your coworkers. The messaging option makes getting a shift covered very easy to do.

Cons

Nothing. It's been great, there are very little issues with the app and I've yet to have an issue. Schedule has always been accessible so I love it.

Review Source: Capterra
 

Michael from Dominos pizza

May 2018

May 2018

Great app really takes managing to a new level.

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Pros

When an employee cant come to work they can ask the entire staff about coverage without needing anyones phone number also helps managers be more aware.

Cons

I do not have any complaints the app does everything i need it to and then some. Only real improvement would maybe be if when your seeing the schedule it let you go back without having to exit the app.

Review Source: Capterra
 

Yarely from Taco Bell
Number of employees: 11-50 employees Employees number: 11-50 employees

May 2018

May 2018

I really e joy this app since it's easy to use and the platform is most convenient

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I get to check my schedule and communicate with crew members

Pros

I like the fact that all employees can communicate to each other and there are options to communicate to see if a crew member can cover a shift

Cons

I would have to say that at first it would crash alot but with the update it works like a wonder. Another thing is that when a team member posts the comments have notifications to your phone there a bit annoying.

Review Source: Capterra
 

Alyssa from Canadian Tire

May 2018

May 2018

It has been a good experience.

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Pros

I really like the reminders for an upcoming shift and the ease of messaging people and booking off time.

Cons

I wish there were more options when booking off time, such as attaching a note to the manager, for ease in explanation.

Review Source: Capterra
 

Ethan from Little Giant Ladders

May 2018

May 2018

Branch Manager is so easy and helpful.

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Pros

What I like most about Branch Manager is, as an employee, it is very easy to access the important information I need when I need it.

Cons

The only thing that I like least about Branch Manager is the way we are to request time off. The process is a bit annoying.

Review Source: Capterra
 

Jane from American Airlines

May 2018

May 2018

Overall pretty good app, easy to use

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Pros

I like how it does the schedule and calendar and I like the chat feature to send messages to team members.

Cons

No option to enter team enter phone numbers with their contact name. Would be helpful if we could enter all the team members phone numbers. The option to trade a shift is a little confusing, should be easier to enter comments

Review Source: Capterra
 

Josephine from Kfc

April 2018

April 2018

My experience so far is good

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Pros

That i can see the schedule and the alerts that it give to let you know if you are working on a certain day

Cons

Nothing i can think of right now my e?experience so far is very good , i haven't have a problem so far

Review Source: Capterra
 

Hailee from University
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

April 2018

April 2018

always has been a convenient option

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being able to look at my schedule wherever i am at the time in whatever situation, and being able to request time off at a moments notice

Pros

I like having the ablity to not only look at my schedule on a daily basis instead of having in wrote down and possibly looseing it but also being able to request off or post a shift at a moments notice.

Cons

The only problem that i have run in to is that some times it is a bit slow to load the pictures of the schedule that has been posted

Review Source: Capterra
 

Kelsey from Kirklands

April 2018

April 2018

Good for scheduling

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Pros

Easy to view, easy to post a schedule. My team likes that it reminds you when you have a scheduled starting shift two hours prior. It's a good reminder and no one has an excuse of saying I did t know I worked. We also like that they can swap shifts on the app and a manager has to approve it

Cons

Old schedules do not delete after x amount of time. You have to zoom in to look at the actual schedule. One of my team memebers but her name in as Maddie but on the schedule it's madisen so it doesn't read it fully or correctly

Review Source: Capterra
 

Lauren from Walgreens

April 2018

April 2018

I work for Walgreens, and I tell all my co-workers to use this!

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Pros

It writes the calendar for you! It reminds me when I have to work! It allows you to interact with co-workers.

Cons

I really can't think of anything, except the ease of use for older people is a little frustrating. They don't want to download the app because they don't think they'll know how to use it. So the only thing I can suggest to fix this problem is more advertising.

Review Source: Capterra
 

Trevor from Buffalo Wild Wings

April 2018

April 2018

The app is well polished and nicely designed. I have no problems with it

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Pros

The app runs quickly including the optional Touch ID lock. It looks very nice compared to other apps similar to it. The design is simple yet intuitive and includes everything a good scheduling app should

Cons

I've noticed few problems with the auto picture to text schedule. Occasionally it'll have people down for the wrong shift but that's probably because our schedule doesn't include out times.

Review Source: Capterra
 

Aaron from Taco Bell

April 2018

April 2018

Easy to use and very efficient

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Pros

Being able to communicate and get my reminders of my shift. It helps become aware of important information.

Cons

Reminders dont always show up an hour's aren't accurate. Then newest posts don't show up at the top of the feed

Review Source: Capterra
 

Carly from Dunkin' Donuts
Number of employees: 10,000+ employees Employees number: 10,000+ employees

April 2018

April 2018

Easy, convenient, all-in-one

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Helps me keep track of my schedule and it helps me figure out my weekly pay to aid in budgeting my bills.

Pros

Easy to use and navigate, it remembers my schedule and let's me know when my shift starts to let me know when to be home

Cons

Overall appearance is bland/ not colorful, icons could be more appealing. A tutorial could have been helpful

Review Source: Capterra
 

annastasia from comcast
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2018

April 2018

easy breezy

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Pros

Don't have to call anyone for my schedule, easy to find what I'm looking for, even if it's just my schedule or anyone else's. Way easy to use and I enjoy having the peace of mind of always having it at my fingertips

Cons

There's nothing that I have to complain about, it's a great feature and easy to use. You can see all of your past and future schedule.

Review Source: Capterra
 


April 2018

April 2018

Branch makes it easier to access my work schedule.

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Pros

Branch makes looking up who is working with me very simple. It makes trading shifts a lot easier. It is nice to have a platform where my colleagues can post reminders and useful information.

Cons

Sometimes when I get notifications on my phone from Branch, is isn't clear where to find them once I open the app.

Review Source: Capterra
 
 
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