--- title: "Brevo Software Reviews, Demo & Pricing - 2026" description: "Review of Brevo Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/scheduling/brevo-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Email Marketing Software](https://www.softwareadvice.com/email-marketing/) / Brevo Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/scheduling/brevo-profile/reviews/)[Alternatives](https://www.softwareadvice.com/scheduling/brevo-profile/alternatives/) # Brevo Review From $9-$449/month Free version 4 plans Wondering if Brevo is right for your organization? Our Email Marketing Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pros and Cons - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview Brevo 4.6 [(3525)](https://www.softwareadvice.com/scheduling/brevo-profile/reviews/) FrontRunner 2026 Pricing Starting at $9.00 usage based per month ### About Brevo Brevo Marketing Platform is an all-in-one marketing solution serving individuals, small businesses, and large enterprises across a wide range of industries. The software is deployed via the cloud, making it accessible from any web browser without installation. Brevo Marketing Platform includes email marketing, SMS campaigns, marketing automation, CRM, live chat, and landing page tools. Email and SMS tools let businesses reach customers directly, while automation features handle repetitive tasks like follow-ups and contact segmentation. The built-in CRM helps teams track customer relationships in one place, and live chat tools support real-time website visitor engagement. Landing page builders allow businesses to create targeted campaign pages without coding. Small businesses benefit from the free plan and straightforward setup, while larger organizations can scale with advanced automation and transactional messaging features. Support is available through email, phone, live chat, and a self-service knowledge base. Do you work for Brevo? [Manage this product listing](https://www.g2.com/products/brevo-brevo/claim_requests/new?auto=true) Wondering if Brevo is right for your organization? Our Email Marketing Software selection experts can help you in 15 minutes or less. ## Brevo User Interface ## Popular Brevo Alternatives Main Product Brevo 4.6 [(3525)](https://www.softwareadvice.com/scheduling/brevo-profile/reviews/) Ratings Breakdown - 4.57Ease of use - 4.49Value for money - 4.52Customer support - 4.49Functionality Pricing Starting at $9.00 per month Get Price Alternative Product [HubSpot Marketing Hub](https://www.softwareadvice.com/product/119437-HubSpot-Marketing/) 4.5 [(6258)](https://www.softwareadvice.com/product/119437-HubSpot-Marketing/reviews/) Ratings Breakdown - 4.33Ease of use - 4.18Value for money - 4.38Customer support - 4.41Functionality Pricing Starting at $15.00 per month Get Price Alternative Product [MailerLite](https://www.softwareadvice.com/marketing/mailerlite-profile/) 4.7 [(2324)](https://www.softwareadvice.com/marketing/mailerlite-profile/reviews/) Ratings Breakdown - 4.59Ease of use - 4.71Value for money - 4.77Customer support - 4.54Functionality Pricing Starting at $12.00 per month Get Price Alternative Product [ActiveCampaign](https://www.softwareadvice.com/crm/activecampaign-profile/) 4.6 [(2571)](https://www.softwareadvice.com/crm/activecampaign-profile/reviews/) Ratings Breakdown - 4.24Ease of use - 4.34Value for money - 4.39Customer support - 4.46Functionality Pricing Starting at $15.00 per month Get Price Alternative Product [Constant Contact](https://www.softwareadvice.com/marketing/constant-contact-profile/) 4.3 [(2953)](https://www.softwareadvice.com/marketing/constant-contact-profile/reviews/) Ratings Breakdown - 4.33Ease of use - 4.11Value for money - 4.23Customer support - 4.20Functionality Pricing Starting at $12.00 per month Get Price Alternative Product [EmailOctopus](https://www.softwareadvice.com/marketing/emailoctopus-profile/) 4.8 [(657)](https://www.softwareadvice.com/marketing/emailoctopus-profile/reviews/) Ratings Breakdown - 4.73Ease of use - 4.83Value for money - 4.77Customer support - 4.50Functionality Pricing Starting at $9.00 per month Get Price ## Brevo Pros and Cons We analyzed 3,525 verified reviews for Brevo to find out what actual users really think. Select to learn more Intuitive Interface For All Users Navigating Brevo is simple, with a user-friendly dashboard and clear instructions that help both beginners and experienced users. Setting up campaigns, managing contacts, and accessing features is straightforward, and helpful resources are available for onboarding. The platform’s intuitive design reduces the learning curve and streamlines daily tasks. Affordable Plans And Free Tier Brevo offers a competitive pricing structure with a robust free plan, making it accessible for startups and small businesses. You can start for free, explore features, and upgrade as your needs expand. The pay-per-send model and clear pricing help control costs, while the value provided matches what you pay for at each tier. Flexible And Scalable Email Delivery Brevo makes sending emails straightforward, with a generous free tier and scalable paid options. You can send bulk emails, automate campaigns, and use transactional email features without being charged by contact count. Integration with platforms like WordPress is smooth, and deliverability rates are reliable, making it easy to manage campaigns as your needs grow. Account Suspension And Credit Issues Users report frustration with unexpected account suspensions, unclear reasons for blocks, and slow support responses. Purchased credits may expire if unused, and billing or plan details can lack transparency. Domain authentication and account setup can be challenging, leading to interruptions and confusion during account management. Cumbersome Contact Organization Managing contacts in Brevo can be confusing and time-consuming, particularly with large lists. Adding, editing, or merging contacts often requires extra steps, and the interface for organizing or segmenting contacts is less intuitive than in some competitors. Bulk actions, filtering, and advanced segmentation can be difficult to execute efficiently. Limited Customization And Flexibility Designing emails and forms in Brevo can feel restrictive, especially for users wanting advanced customization. The editor has limited options for fonts, colors, and layout adjustments, and some features like spacing, image editing, and header styles are basic or hard to use. Experienced designers may find the tools less flexible compared to other platforms. ## Brevo Pricing and Plans Starting price: $9.00 per month Free Trial Free Version Starter $9.00 usage based, per month Plan includes: - From 5,000 emails/month - Email & SMS - Drag & Drop email editor - AI content generator - Email templates - Advanced segmentation - Forms - Basic reporting & analytics - Email support Standard $18.00 usage based, per month Plan includes: - A/B Testing - From 5,000 emails/month - Marketing automation - Landing pages - Advanced Statistics - Phone support - Everything in Starter - AI send time optimization Professional $449.00 usage based Plan includes: - Everything in Standard - 150,000 emails per month included - WhatsApp, Popups, Mobile & Web Push - Multi-user access - Contact scoring - Advanced ecommerce features - Phone support - AI Data Analyst - AI segmentation Enterprise Pricing available upon request Plan includes: - Everything in Professional - 1 million emails per month included - Multi-account management - Custom objects - Brevo Mobile Wallet - Custom loyalty engine - Custom data integrations - Dedicated IP - SSO & SAML - Tailored onboarding Read More Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Brevo Features - Popular features found in Email Marketing A/B Testing Autoresponders Campaign Analytics Campaign Scheduling CAN-SPAM Compliance Contact Management Customer Segmentation Email Tracking Event Triggered Actions Subscriber Management WYSIWYG Editor - More features of Brevo Activity Dashboard Alerts/Notifications API Archiving & Retention Availability Management Calendar Management Campaign Management Campaign Planning Campaign Segmentation Channel Management Click Tracking Collaboration Tools Confirmations/Reminders Contact Database Content Management CRM Customer Journey Mapping Customer Surveys Customizable Branding Customizable CTAs Customizable Fields Customizable Forms Customizable Reports Customizable Templates Customization Data Import/Export Data Recovery Data Security Drag & Drop Drip Campaigns Dynamic Content Email Campaign Management Email Distribution Email Management Email Marketing Email Monitoring Email Templates Engagement Tracking Form Builder For Startups GDPR Compliance HTML Editor Image Library Interaction Tracking Landing Pages/Web Forms Lead Capture Lead Engagement Lead Management Lead Nurturing Lead Qualification Lead Segmentation List Management Live Chat Marketing Automation Meeting Management Message Personalization Mobile Access Mobile Optimization Multi-Campaign Multi-Channel Communication Multi-Channel Marketing Online Booking Performance Metrics Personalization Pipeline Management Preview Functionality Queue Management Real-Time Analytics Real-Time Data Reminders Reporting/Analytics Reporting & Statistics Response Management ROI Tracking Routing Sales Pipeline Management Sales Reports Scheduling Segmentation Shared Inboxes Signature Management Simple Mail Transfer Protocol (SMTP) SMS Marketing SMS Messaging Social Marketing Social Media Integration Spam Blocker Subscription Management Tagging Task Management Template Management Third-Party Integrations Unsubscribe Database User Management Web-based Deployment Website Analytics Website Publishing Options Website Visitor Tracking Whitelisting/Blacklisting Widgets ## Brevo Integrations WordPress Integration rated 4.6 from 156 reviews WooCommerce Integration rated 4.6 from 51 reviews Zapier Integration rated 4.8 from 34 reviews Shopify Integration rated 4.5 from 23 reviews HubSpot CRM Integration rated 4.9 from 16 reviews Google Analytics 360 Integration rated 4.6 from 14 reviews See all 20 integrations ## Brevo User Reviews ## Brevo customer ratings - Overall rating: 4.6/5 - Total reviews: 3,525 ### Rating distribution - 5 stars: 2,537 reviews (72%) - 4 stars: 787 reviews (22%) - 3 stars: 117 reviews (3%) - 2 stars: 28 reviews (1%) - 1 star: 56 reviews (2%) ### Secondary ratings - Ease of use: 4.6/5 - Value for money: 4.5/5 - Customer support: 4.5/5 - Functionality: 4.5/5 --- ### Great free version available - Overall rating: 3/5 - Reviewer: Billie C. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: Used weekly for less than 6 months - Reviewed: September 2026 - Review source details: This review was submitted organically. No incentive was offered Brevo is a great platform for beginners and easy to use. The Free tier works well however you have to pay to remove branding. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros Brevo has a good free tier available and is beginner friendly and easy to use. It lets you store lots of contacts too! #### Cons Brevo free version is great however you have to pay to remove the Brevo branding on emails which makes it more unprofessional. --- ### Strayks Appreciate - Overall rating: 5/5 - Reviewer: Favour A. - Verified reviewer: Yes - Industry: Computer Software - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: June 2026 - Review source details: This review was submitted organically. No incentive was offered It has been an awesome experience I must say, I always recommend brevo to my colleagues and other developers #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros The UI is very easy to navigate, Unlike most applications i find it simple and straight forward. Plus the integration with my projects always goes smoothly #### Cons My account was suspended immediately i Opened the account,I had to do some verification, but it has been rectified #### Reasons for switching to Brevo Alot, can't say specifically but it was concerning stuff like integration and pricing --- ### Improvements, but uptime needs to get better - Overall rating: 4/5 - Reviewer: Jonas B. - Verified reviewer: Yes - Industry: Computer Software - Company size: 2-10 employees - Product usage: Used weekly for more than 2 years - Reviewed: July 2026 - Review source details: This review was submitted organically. No incentive was offered My experience with Brevo is okay. More of the bugs have been fixed, but the reliability of the infrastructure is still too low. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros It's very simple to set up transactional email and to get an overview of emails being sent, open stats, and so on. It's also good that you can see bounce statistics. The reliability has gone up a little bit in the last year. #### Cons The reliability is still too low. There are too many outages. If Brevo would become more reliable, we wouldn't have to have a backup provider. #### Reasons for choosing Brevo It was simpler to use and had similar pricing --- ### Waste of my money and my time - Overall rating: 1/5 - Reviewer: Glen S. - Verified reviewer: Yes - Industry: Real Estate - Company size: Self-Employed - Product usage: Used daily for less than 12 months - Reviewed: May 2026 - Review source details: This review was submitted organically. No incentive was offered I have tried repeatedly to contact Brevo by both phone and email but unfortunately have received little meaningful support. Phone calls go unanswered, and there is not even an option to leave a voicemail. The email responses appear to be automated, typically asking for additional details while thanking me for my patience, despite the information already provided. At this point, I feel as though I have made a donation to the company rather than a worthwhile investment in my business. #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros At this point, I cannot say there is anything I have liked about Brevo. Their marketing strategy appears promising; however, their product and customer service have been virtually nonexistent. #### Cons I signed my contract with Brevo on October 22, 2025, and paid the $249.00 fee to gain access to the network. Since then, I have received only one referral, and unfortunately, it was not a valid lead. For the past several weeks, I am not even able to log into the site --- ### Unbeatable volume-based pricing and stellar transactional reliability. - Overall rating: 5/5 - Reviewer: Samuel K. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: June 2026 - Review source details: This review was submitted organically. No incentive was offered We deploy Brevo across numerous client websites, and it has been an absolute game-changer. We initially brought clients on for its powerful transactional capabilities, but almost all of them have transitioned their newsletter marketing and automation sequences to Brevo as well. It is an incredibly robust, cost-effective, and dependable multi-channel platform that I highly recommend to any business or agency looking to scale without getting hit by massive contact-based price hikes. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros What I love most about Brevo is its volume-based pricing structure and its flawless transactional email reliability. Unlike platforms like Mailchimp that bill you based on total contacts (and double-charge you for contacts on multiple lists), Brevo bills based on what you actually send. This saves my clients a massive amount of money as their lists grow. Furthermore, having marketing campaigns, transactional emails, SMS, and automation all living under one roof makes managing multiple client sites incredibly seamless. #### Cons The email template library and drag-and-drop editor can feel a bit rigid and clinical compared to some of the more design-focused competitors. While it is completely capable and reliable, it lacks some of the visual polish and ultra-smooth UI found elsewhere. #### Reasons for switching to Brevo Cost and ease of use were the primary factors. --- ### Good Replacement to Klaviyo - Overall rating: 4/5 - Reviewer: Nishtha C. - Verified reviewer: Yes - Industry: Retail - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: July 2026 - Review source details: This review was submitted organically. No incentive was offered It has been good: I haven't had any problems with creating newsletter templates so far. And the team has been helpful too. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros I like how fast the overall UI is. Creating newsletter templates is easy and fun. The support team is quick to resolve matters as well. And they're putting us on our toes when it comes to list hygiene, something we weren't prioritising previously. Yes, it is a value for money software as far as I can see right now. #### Cons It is a vast software with countless functions. So understanding them without personal demo sessions slows down our onboarding process. Our first month has been difficult because we didn't really get personalised on-call demo sessions to help us understand what to do and what not to do. #### Reasons for switching to Brevo Because it was getting too expensive and we couldn't justify the ROI. --- ### Great Automation, Slight Reporting Issues - Overall rating: 5/5 - Reviewer: Daniel C. - Verified reviewer: Yes - Industry: Consumer Services - Company size: 501-1000 employees - Product usage: Used daily for less than 12 months - Reviewed: September 2026 - Review source details: This review was submitted organically. No incentive was offered I have been using Brevo for a couple of years, and the email automation builder has made my campaigns a breeze. Dragging templates, setting up conditional content, and seeing real-time performance stats in the dashboard keeps my workflow tight and saves me hours each month. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros The email automation workflow is intuitive, letting us set triggers from form submissions; the drag-and-drop editor feels pretty solid, and the Zapier integration saves time. #### Cons The reporting dashboard is a bit congested, data export options are limited, and support sometimes takes longer than expected to resolve issues. --- ### Stellar Customer Support - Overall rating: 5/5 - Reviewer: Greg N. - Verified reviewer: Yes - Industry: Medical Practice - Company size: Self-Employed - Product usage: Used weekly for less than 6 months - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered Excellent. I'm relatively new to the platform but if these first few weeks of using it are any indication I made a very serendipitous random choice for a platform to start using for newsletter distribution. I will be looking around at the other services offered by Brevo because I'm sure I'm now using only a small fraction of the options. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros With my first use of Brevo I ran into an issue requiring some ongoing Customer Support. Dealing with CS is typically a frustrating and/or miserable experience. Brevo's CS was prompt with replies, detailed in its explanations, and I'll venture to say even understanding about the situation I was in. #### Cons No complaints yet. It integrates seamlessly with another platform I use, so that between them I layout and send my newsletter. And I have zero tech savvy so ease of use is key. --- ### Easy Peasy Brevo! - Overall rating: 5/5 - Reviewer: Gee J. - Verified reviewer: Yes - Industry: Financial Services - Company size: 2-10 employees - Product usage: Used monthly for less than 12 months - Reviewed: September 2026 - Review source details: This review was submitted organically. No incentive was offered the customer support is responsive even the email only for the lower plan. the marketing and sales platform i think are very good but again not amazing but bang for the buck; one for the better platforms #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros like the UI and the ease of use. learning curve is minimal. Everything is laid out in a clean simple manner. #### Cons the AI component is basic. The basic plans for just email is affordable and a good value. The ad-ons can get pricey and compared to some platforms still have limitations #### Reasons for choosing Brevo easier to use and cleaner user interface --- ### Took a bit, but it is worth it! - Overall rating: 5/5 - Reviewer: DONALD A. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: Self-Employed - Product usage: Used weekly for less than 6 months - Reviewed: September 2026 - Review source details: This review was submitted organically. No incentive was offered It is working great for four different businesses I own/operate. in some cases I had to work hard to understand or find out how to do somethings in building an automation, or had to wait for the email response to a question, but the system works well... #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros Once I learned it's intricacies, it was very easy to use. I liked that it provides a visual representation of the automation with logs to show progress for each individual. #### Cons Many of its operational and automation building methods took a while to figure out or even find, but once I knew how they worked or where they were, it was a breeze. --- Showing 1 - 10 of 3525 Reviews [See All Reviews](https://www.softwareadvice.com/scheduling/brevo-profile/reviews/) ## Brevo Popular Comparisons [HubSpot Marketing Hub vs Brevo](https://www.softwareadvice.com/compare/18887-brevo/vs/119437-HubSpot-Marketing/)[MailerLite vs Brevo](https://www.softwareadvice.com/scheduling/brevo-profile/vs/mailerlite/)[ActiveCampaign vs Brevo](https://www.softwareadvice.com/crm/activecampaign-profile/vs/brevo/)[Constant Contact vs Brevo](https://www.softwareadvice.com/scheduling/brevo-profile/vs/constant-contact/)[EmailOctopus vs Brevo](https://www.softwareadvice.com/scheduling/brevo-profile/vs/emailoctopus/)[Systeme.io vs Brevo](https://www.softwareadvice.com/scheduling/brevo-profile/vs/systeme-io/)[Salesforce Marketing Cloud vs Brevo](https://www.softwareadvice.com/scheduling/brevo-profile/vs/salesforce-socialcrm/)[Omnisend vs Brevo](https://www.softwareadvice.com/scheduling/brevo-profile/vs/omnisend/)[EngageBay CRM vs Brevo](https://www.softwareadvice.com/scheduling/brevo-profile/vs/engagebay/)[Klaviyo vs Brevo](https://www.softwareadvice.com/scheduling/brevo-profile/vs/klaviyo/)[emfluence Marketing Platform vs Brevo](https://www.softwareadvice.com/scheduling/brevo-profile/vs/emfluence/)[ContactPigeon vs Brevo](https://www.softwareadvice.com/compare/18887-brevo/vs/449834-ContactPigeon/)[Cyberimpact vs Brevo](https://www.softwareadvice.com/scheduling/brevo-profile/vs/cyberimpact/)[Marketo Engage vs Brevo](https://www.softwareadvice.com/scheduling/brevo-profile/vs/marketo/)[SendPulse vs Brevo](https://www.softwareadvice.com/scheduling/brevo-profile/vs/sendpulse/)[GetResponse vs Brevo](https://www.softwareadvice.com/scheduling/brevo-profile/vs/getresponse/)[Pipedrive vs Brevo](https://www.softwareadvice.com/scheduling/brevo-profile/vs/pipedrive/)[Keap vs Brevo](https://www.softwareadvice.com/scheduling/brevo-profile/vs/infusionsoft-crm/) [Compare All Alternatives](https://www.softwareadvice.com/scheduling/brevo-profile/alternatives/) ## Other Top Recommended Email Marketing Software [HubSpot Marketing Hub](https://www.softwareadvice.com/product/119437-HubSpot-Marketing/) **4.5** (6258) Recently recommended **10** times [emfluence Marketing Platform](https://www.softwareadvice.com/marketing/emfluence-profile/) **4.7** (51) Recently recommended **4** times [Paminga](https://www.softwareadvice.com/email-marketing/net-results-profile/) **4.6** (33) Recently recommended **3** times [SalesAndMarketing.ai](https://www.softwareadvice.com/product/529885-SalesAndMarketing-ai/) **0.0** (0) Recently recommended **2** times Stuck Between Options? Our experts can help you compare Brevo with other top options, so you can find the best fit for your needs. ## See what companies are saying about Software Advice