Brevo vs Constant Contact
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
4.5 / 5
4.3 / 5
Value for Money
4.5 / 5
4.1 / 5
Customer Support
4.5 / 5
4.2 / 5
Functionality
4.4 / 5
4.2 / 5
Last Review Written
October 1, 2024
October 3, 2024
Pros/Cons
Pros
- I have tried lots of platforms, and Sendinblue has a great automation feature and also the greatest thing about it is the lead base, 120.000 contacts its perfect and for the price is even better.
- I attended a webinar by the Sendinblue team and the sales team were awesome in answering every single query and the support team is super quick in resolving any query.I highly recommend Sendinblue.
- I truly like how intuitive Brevo is. It's easy to use, the documentation is great and detailed so that I can use it without any dev help.
Cons
- The onboarding was a mess with errors in their documentation: it took us three months or so, so plan for that.
- The experience was concerning enough that I want to go some effort to warn others. This is a terrible service for small businesses on a budget.
- There are some of the build-in template are not properly design and we have wasting hours of our time trying to editing a broken template. In the end, we just working on other template.
Pros
- Constant Contact excels with its user-friendly interface, reliable email deliverability, extensive integrations, and robust automation, making it a top choice for effective email marketing.
- The feature that I like the best is the ability to manage the communication to a variety of people and split it into smaller groups if I need to.
- This software can organize all of your email lists. It can also help create some really amazing promotional/news letter products to help the client stay connected with all of those emails.
Cons
- The gym was never opened again and they kept charging us for more than a year. They are refusing to refund the charges and did not stop charge our credit card until we cancel it with bank.
- Dislike with the Marketing program that you can only have 3 users on the product. Lost of times we needed more users.
- We felt the customer service was poor and unfair given the extremely low percentage of those who clicked "spam" (2-3 individuals) out of 5-6K recipients on a given campaign.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
N/A
N/A
Advisor Recommendations & User Awards
FrontRunners
The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.
FrontRunners
2023
N/A
Advisor Recommendations
Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.
N/A
N/A
Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
