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Brevo vs Salesforce Marketing Cloud
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
4.5 / 5
3.8 / 5
Value for Money
4.5 / 5
3.8 / 5
Customer Support
4.5 / 5
3.9 / 5
Functionality
4.5 / 5
4.3 / 5
Last Review Written
March 26, 2025
February 27, 2025
Pros/Cons
Pros
- I have tried lots of platforms, and Sendinblue has a great automation feature and also the greatest thing about it is the lead base, 120.000 contacts its perfect and for the price is even better.
- Affordable: Brevo is a very reasonably priced solution that offers a lot of useful marketing features. Super intuitive and easy-to-use interface.
- I truly like how intuitive Brevo is. It's easy to use, the documentation is great and detailed so that I can use it without any dev help.
Cons
- The onboarding was a mess with errors in their documentation: it took us three months or so, so plan for that.
- The experience was concerning enough that I want to go some effort to warn others. This is a terrible service for small businesses on a budget.
- There are some of the build-in template are not properly design and we have wasting hours of our time trying to editing a broken template. In the end, we just working on other template.
Pros
- It's a great CRM tool that helps you manage your client tickets. Very feature rich as well and has the ability to be really flexible on most types of business setup.
- If you pay the money, you can make salesforce into an amazing wonderful tool for your business. It's capabilities and customizations can really make your business run smoothly.
- I really enjoy the interface it is easy to use and has a lot of features that aid you in finding the help you need. It also helps out business in more than one ways.
Cons
- Completely terrible in all aspects. UI is horrible, navigation is a pain, EXTREMELY SLOW, lots of service disruptions, does not connect well with sales cloud, data integrity issues.
- Also, even though it's the same company, the integration between Salesforce and Marketing Cloud is complex and just basically terrible. Cloud Pages Smart Capture forms are useless.
- Most Expensive Worst Experience You Will Ever Have.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
N/A
Advisor Recommendations & User Awards
FrontRunners
The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.
FrontRunners
2025
N/A
Advisor Recommendations
Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.
N/A
N/A
Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
