About Calendly


Calendly organizes appointments and meetings between businesses and clients, as well as individuals and their colleagues. It is developed to help users easily set their preferences of availability and send a personalized invitation link to arrange the appointment or meeting. All the invitees are provided with a choice in selecting the preferred availability time and date.

Meeting lengths of 15, 30, and 60 minutes are suggested to users who want to create an event. Also, users can set a buffer time between appointments and also enforce a scheduling notice period to prevent others from making last-minute bookings. Various types of invitations are available in Calendly, providing them a choice in the format of the meeting and invitations.

Calendly has an automated notification system that notifies when meetings are rescheduled. It also integrates with Office 365 and Google, allowing automatic updates to users’ calendars.



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Supported Operating System(s):

Web browser (OS agnostic), Windows 10

635 Reviews of Calendly

Average User Ratings

Overall

4.65 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(457)

4 stars

(144)

3 stars

(25)

2 stars

(5)

1 stars

(4)

Likelihood to Recommend

Not likely

Very likely

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Showing 1-20 of 635 reviews

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November 2018

Caleb from To Your Success

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

3.0

November 2018

Powerful scheduling functions for sales team demos

If you schedule live events with clients on a regular basis, Calendly provides a clean interface to easily show others your available time slots and allow them to schedule an event. This has proved invaluable for our sales team to do live demos with prospects and not get too many scheduled at once. It also has allowed us to not schedule demos back to back without buffer time in between. That's huge!

Pros

TheThe best thing about Calendly is the ability to set schedules for specific event types! You can set blackout dates, available times, control meeting lengths, automatically add buffer time, limit the number of events scheduled for a single day, and more. This is perfect for setting up live events or meetings on an ongoing basis, but giving yourself enough heads up and flexibility to be in control. You basically give prospective customer the freedom to choose a date and time--but ensure that it fits in your schedule, too. Use this to schedule live demos with clients, training events, or even webinars. It's a great tool, especially for small sales teams that need a controlled flow of sales calls/demos.

Cons

Calendly is restrictive in analytics; for instance, I can't easily see how many people clicked to schedule an event, but didn't follow through. It's also difficult from a user interface standpoint. I find myself looking for settings and menus that are hidden within the slick, clean interface. On the scheduling side, it's pretty easy for clients to schedule events, but you can't customize the date picker--and that's really unfortunate, because I'd like to use it in more places but can't customize the look and feel or functionality.

January 2018

David from Thompson/Coons Productions, Inc

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

January 2018

Fast, easy client scheduling

Almost too numerous to list. I even use it to schedule meetings with producers about projects, not just my counseling clients. Custom links, buffering and limit to events per day. Its awesome!

Pros

Is it so easy for my occasional clients to set up video conference calls or one-on-one counseling calls, or group meetings with my company and our various producers spread between Tx and Ca.

One link, and it sends the appointment to my email AND Google calendar, and has a feature that allows the client to reschedule if needed. Another huge plus is the buffering. I can allow for meetings and calls that run extra long. This is very flexible and I can change it on a daily basis.

Set up is fast and easy, you can have multiple events that can be scheduled.

And that's the free account. If you upgrade, you can integrate with many apps and even book paid appointments through the system (Stripe only, tho).

Cloud based, so you don't have to download (yet another) android app. That's a big plus for me, as I do 95% of my work in a browser on a PC.

I have yet to need to contact their customer support, so I gave then 5 stars there, as I find it easy to use.

Cost to use is quite low, compared to other scheduling websites.

Cons

One big issue I have is, I use Opera as my main browser and it dislikes Google. So to use Calendy you need to use Chrome or Firefox to set things up and access all the features.

This is more of a Google issue, not Calendy.

In the paid appointment extra, they only take "Stripe" - if they ever add Square then it'll be well rounded out.

Payment for the level you want is on an annual basis, not month-to-month, so I consider that a negative.

October 2016

Todd from Buffer Inc.

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

4.0

October 2016

Removes the need to ask 'When is good to meet?' in a remote company

We've been using Calendly for a little over 6 months at my company. This app makes finding times to meet with colleagues an absolute breeze. Working at a remote company with 90+ people, and specifically on a team of about 20, searching for available time slots in Google Calendar can be VERY time-consuming and challenging. With Calendly you are instantly shown the times available for the person you'd like to meet with. You can choose a time, and instantly add it to your Google Calendar. It sends them a reminder to their calendar as well.

Pros

Scheduling meetings is easy, and I don't ever have to rely on coordinating crazy google calendars with people. If you are setting it up for yourself to have people schedule meetings with you, it's easy to block out times that you are available or unavailable. It's also really great if you work with teams across different time zones as it takes your timezone into account when scheduling times with person/or vice versa, overall it's just one less thing to worry about.

Another super handy feature is the ability to request certain information from the person booking time with you. This makes it easy to request an agenda about the meeting or to perhaps ask a series of questions for recurring meetings with people.

Cons

The only problem I've had is mostly user error. As the one requesting a meeting, I wish there was an easier way to add calendar events to your calendar. I have on a few occasions forgot to add the scheduled time to my calendar (the option is there, I've just missed it a few times) would be awesome if it was automagically added some way to your Google Cal. :)

July 2018

Ron Elius from Creative Digital Cookies

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

5.0

July 2018

One of the most flexible Scheduling Software in the market

I love the simple UI and UX of this Software.

Pros

I really love how flexible Calendly has to offer, if you need a one-on-one Schedule, Calendly can give you that.
If you have a Team and you need them to schedule a meeting with your Prospects, Calendly has your Team.
If you need one member of your Team to schedule a separate meeting with your other member, Calendly will help you do that.
The integrations are also great, you can integrate Calendly with other meeting software like Zoom for a discovery call, GoToMeeting for Webinars, or even monetize discovery calls with their integration for PayPal or Stripe. Calendly will have those integrated easily.
I cannot stress enough how Calendly can customize your experience if you love certain Branding to be removed or to add, Calendly can do it for you.
There's so much to say but one thing stood out for me, the Timezone is already integrated with the Timezone of your Prospects, meaning, no more late, no-show meetings.

Cons

As much as I love Calendly, there are certain features that I don't like, well, every Software isn't perfect and we do have different take and opinion.
The Availability function to your Calendar, this is for me is confusing, you need to highlight first the day you want to be available until the date of your availability. I just wish Calendly can have a feature where you can just input a certain Date up until your Availability, more like a drop-down menu.
But that's just me, I still love how easy to use this software.

August 2018

Lindsay from RecordedWord, Inc.

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Functionality

5.0

August 2018

Major Time Saver!

Each person in our company has a unique calendly link included under their email signature and available to share with clients as the need for a meeting arises. We save TONS of time using calendly and no longer waste time checking calendars, adjusting time zones, emailing back and forth, receiving responses after the proposed dates have passed, worrying we might double book, asking for phone numbers or addresses, etc. When a client schedules through calendly, the event apprears in Gmail with the location included and links to cancel or reschedule if needed. Everything we need "magically appears" without us having to lift a finger. Great asset to our work life and productivity!

Pros

I can share my calendly link with clients and contractors and they can easily schedule a meeting on my calendar without me having to be involved. It is user friendly for them and seamless for me. It requires no attention or maintenance on my part. You can connect calendly to your current calendar so that your availability automatically syncs as you make changes to your day. And this platform is highly workable for all of my needs without having to use a paid version! There are tons of customizations you can set, such as a buffer time to allow for travel between meetings, automatically blocking off or allowing specific times for each day of the week, disallowing bookings within __ hours, etc.

Cons

The ability to figure how exactly where and how to adjust all of the setup preferences is a little quirky. Some of the settings are "hidden" as sub-sections under other preference pages. I took a good bit of time setting and navigating through all of the customization options, but now that those are set, I don't have to think about or touch anything to keep Calendly working for me. With the free version, you can only have 1 meeting time for clients to choose from (for example, using my link, clients only have the option to schedule a 45 minute meeting with me). This is actually preferable to me though, as I don't want my clients to have to make more choices or spend more time in Calendly than needed. Using the free version keeps things simple.

July 2018

Piotr from NewVoiceMedia

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2018

Why nobody figured it out quicker?! It's a great tool for arranging meetings.

I honestly recommend Calendly to anyone who meets with external parties. This is one of those small things, that you had no idea existed, but once you start using it you never want to go back. It really can save you a lot of time and facilitate arranging meetings.

Pros

When I first learned about Calendly I was sceptical a bit, as I did not know what to expect. Also, I doubted I need another application for a calendar. I had Outlook, didn't I? Well it turns out, that when you need to arrange meetings with people external to your company, it can be a bit tedious processes, especially, when doing so over email.

Once I had a need indeed to arrange for a meeting but did not want to play the email ping-pong to find the right time. I then created a free Calendly account. You know what? I loved it. It's really easy to register and set up. Arranging a meeting is really simple with this tool. You just set up your availability in a clever way, even when you work in shift patterns you can set different availability on different days.

So how does it work? You tell the app what time you are available on what days, you link your calendar and predefine time slots, e.g. 15, 30, 60 minute slots. You share your Calendly link to the party you want to meet with and they can book a slot in your calendar, of course considering events that are already there. Your events are not visible, only time slots are visible. Very simple, yet extremely effective. You don't have to exchange emails to find the right time to meet.

Cons

There aren't many downsides, the main downside for me is that the free account allows you to only predefine one time slot, e.g. 30 minute. This means, that when somebody wants to meet with you, they will only have a chance to save a 30 minute window in your calendar. If you want more options, you have to pay 8 bucks a month or 12 for the pro version. There are many extra options, but if you want something extra, you have to pay extra. Free of charge version is very good, especially when you meet externally only occasionally. For me the free version is just fine. I definitely recommend Calendly to anyone who meets with clients and other external parties. You can always get the free version and decide later whether or not to upgrade.

January 2018

Nicolas from Koombea

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2018

Calendly makes meeting scheduling painless.

Before calendly I remember that there usually was more than 4 emails going back and forth just trying to find a feasible option for the parties involved. Today I just give them a link and they pick whatever available spot they find in my calendar which works best for them, so they make their own choices. That results in a lot of less no-shows. Additionally when people want to have a conversation with me and someone else from my company, instead of going back-and-forth in emails trying to figure out options for 3 people, I can just send them a link with a merged calendar showing them only the options that work for me and my co-worker.

Pros

Calendly makes it really easy to set up meetings. I no longer have to figure out via email or phone with a client what's the best time to meet. They just simply go to my calendar and pick the best available option. It saves a ton of time.

You can customize your availability however you want. It is absolutely flexible on that and it is time-zone smart. I usually talk to people sitting in every continent. It makes it easy for them to translate the options into their timezones.

Additionally, calendly is fully integrated with my calendar apps. Both iCal and Google calendar work perfectly with it. For example, it automaticaly blocks the spots when you create events from other platforms.

Cons

Calendly is really good and is really easy to use. I don't dislike anything to be honest. Maybe the UX of the dashboard can be improved, but it is not a deal breaker.

December 2018

Anonymous

Verified Reviewer

Company Size: 5,001-10,000 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

5.0

December 2018

The best scheduling tool I have ever used!

One word - Amazing. It is super easy to set up. And after that you can edit your availability by just logging in. It is incredibly efficient and you will forget its even there at times. Very hands off but very functional.

Pros

It has made my work life incredibly easier. Earlier I used to go back and forth in emails trying to find a common time and even when we managed to set up a meeting there were other issues like one party often forgetting to set up reminders etc. Calendly fixed all of that in a moment. I can set up my availability and sync it with my Outlook calendar. And just by using a link anyone can book a time slot with me. Like I said it syncs with Outlook beautifully so you dont have to worry about being "double booked". It also adds a reminder to you calendar automatically so you get notifications and dont miss any calls.

Its such a useful software that I honestly cant imagine going back to a point where I was not using it. It saves me a ton of time and a lot of back and forth emails.

Cons

I wish there was a way to integrate it with some of my meeting tools (video conference software I use for example). It does integrate with a few and offers API as far as I know but having ready to deploy solutions instead of API would be nice.

Not a major negative though. It works with Outlook and that is what most people would need 99% of the time.

September 2018

Paola from WeddingDayStory

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2018

Elegant and sleek online appointment booking system

I use this daily to have prospective clients schedule online appointments for us to speak over the phone or through video conferences.

Pros

The design was the first thing that got me attracted to Calendly, actually. I first saw it while booking an online appointment myself, and it actually was a good thing that the "host" was not using the paid version, because it was thanks to the branding that was included that I could research more about it. I was about to knock one star on my review for "value for money" because the free version comes with everything you need, and depending on the use, the branding might not be such a big deal for some people. So, there actually is quite a bit of value provided on the free version, so they should get the star for delivering it free of charge.
I love the fact that events can be edited and that they get their own custom URL, which I can share with prospective clients over the e-mail or text messages and they just book the time that works best for them through there. I also like that the local time is always converted to whatever the user needs to see, getting rid of eventual timing differences or errors in calculation. This is a very helpful tool!

Cons

There are no real cons for me since even with the free version, you get most (if not all) the functionalities you might need. I tried to come up with something for the sake of this review, but... no "cons" for me.

January 2019

Anonymous

Verified Reviewer

Company Size: 5,001-10,000 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

4.0

Functionality

5.0

January 2019

Say goodbye to scheduling issues!

Its fantastic! It is one of those tools where once you start using it you will think "How did I used to get by without it". And since you can use it for free, I can highly recommend that you at least give it a shot.

Pros

It is a phenomenally good scheduling tool. If you have worked in a large team or an office before you know how much of a nightmare trying to schedule meetings can be. Sending back and forth emails just find a common time slot can take up a significant amount of time. God forbid you have to do it multiple times a day.

Calendly is a really elegant solution to this problem. Just set up your availability inside the tool and then you can send people a link using which they can see when you are available and book a time slot with you. And the best part is that it syncs and integrates beautifully with your Outlook calendar. Just download their desktop utility and it automatically hooks into your outlook to ensure there are no conflicts of time slots.

It lets you automate a significant chunk of your time that you would spend trying to set up meetings.

It is such a good tool that I dont think I can ever go back to doing things the old way.

Cons

The initial set up can be a little confusing. Their web interface is a little clunky. Also I would like to see more integration options. I havent had a chance to use their API though, perhaps that solves the integration problem.

December 2018

Afolabi from Iroko tv.

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

December 2018

Calendly puts more time in my hands.

Calendly addresses the problem of finding a time when I am free,while trying to fix appointments with my business partners. Since I started using Calendly,I have been able to save time for other productive activity, off the time I normally would had expended on back and forth email exchanges,in a bid to find the perfect time for a meeting.

Pros

Simplicity is what I like the most as a Calendly user.Calendly makes it straightforward and simple for partners to find a free time to meet with me at the office or talk to me over the phone,without necessarily first calling me to confirm if I am free.
It doesn’t matter what country the partner fixing a meeting is based,he/she is shown my available time in his/her local timezone.Calendlys sms reminder further ensures that after scheduling meeting appointments,my partners do not miss the scheduled appointment by reminding them about the appointment via a text message,one hour before they are scheduled to meet with me.

Cons

Calendly meets all of my expectation from a scheduling software and offers me functionalities beyond what I even need.

September 2018

Olayinka from Yio Cloud

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2018

Calendly wins me vital time.

Calendly enable me fix appointments with customers either for video conference,over the phone or physical meetings without the stress and time wastage which usually accompanies the appointment scheduling process.

Pros

I have people scheduling appointments with me on a daily basis,and I have also had to schedule appointments with people using Calendly on a few occasion.Therefore I have experienced both sides of Calendly and I feel it is a pleasant and time saving solution.
Nothing beats being able to send an email to a client and simply stating "please schedule a meeting via this link" as against having to put back and forth calls across to people,before scheduling a meeting and on some occasions ; the other party forgets a meeting was even scheduled.
I love Calendly for how it has saved me time,and also how it reminds both sides of an existing scheduled appointment : thereby reducing the chance of any party to a scheduled appointment missing it.

Cons

I like every part of Calendly and I have never questioned my choice of this program.

December 2018

Anuolu from Shoprite Mall.

Company Size: 501-1,000 employees

Review Source: Capterra


Ease-of-use

5.0