Deputy Software


 

Deputy is a cloud-based human resource management (HRM) solution that caters to businesses of all sizes across various industry verticals and provides them employee management and scheduling functionalities.

Deputy's rostering application helps businesses to create schedules that can calculate overtime and provide capabilities to schedule staff. If a team member cancels their shift, managers can send a shift request to their next available staff member and fill the shift’s space.

In addition to time/attendance and scheduling, Deputy incorporates other features that include a communication platform that creates a way to generate announcements in a single space for all employees. Mobile applications for iOS and Android devices are also offered that enable remote usage.

Deputy also supports integration with several payroll platforms on the market and offers performance management functionalities to the users. Services are offered on an annual and monthly subscription basis that includes support via phone, employee guides and other online resources.

 

Deputy - Online rostering
 
  • Deputy - Online rostering
    Online rostering
  • Deputy - Time and attendance
    Time and attendance
  • Deputy - Reports
    Reports
  • Deputy - Mobile access
    Mobile access
Supported Operating System(s):
Web browser (OS agnostic)

492 Reviews of Deputy

 

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Software Advice Reviews (9)
More Reviews (483)

Showing 1-9 of 9

Areane from FSPMI
Specialty: Retail
Number of employees: 51-200 employees Employees number: 51-200 employees

April 2018

April 2018

Good Software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

The software is very convenient and very accessible to use when it comes in logging time in and out. Definitely a must have software

Cons

None so far. Just continue the good job and great customer service.

Review Source
 
 

Matthew from Overcoming By Faith Ministries
Specialty: Non-Profit
Number of employees: 11-50 employees Employees number: 11-50 employees

April 2018

April 2018

Deputy

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Very simple to use and user friendly. Easy to approve hours and schedule. Love the GPS clock in tracking.

Cons

When an employee forgets to clock out, it doesn't automatically end a shift after a certain period of time

Review Source
 
 

Jerry from E. Vaughan Rivers, Inc.
Specialty: Construction / Contracting
Number of employees: 11-50 employees Employees number: 11-50 employees

March 2018

March 2018

Easy to use, no problem so far.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Multi-platforms, you can have it on the phone and computer to sync. Easy control of logged hours, great copying feature.

Cons

Some customization options regarding the flexible hours could be added as an update. But the customer service is good.

Review Source
 
 

Gita from Hotel Management
Specialty: Financial
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2018

January 2018

Good!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Keeps me organized! Probably one of the best scheduling/staffing apps out there organizing my company's staffing, scheduling and payroll

Pros

We have been using Deputy for about 2 months now and it is a great product that just keeps getting better and better with regular updates and new features which is always a plus.

Review Source
 
 

Chad from WCIS
Specialty: Other
Number of employees: 11-50 employees Employees number: 11-50 employees

November 2017

November 2017

We love the fact that it gives both the manager and the staff the flexibility to control their shifts and it gives the employees a sense of ownership - they are almost responsible for their own time management.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

We have been using Deputy for about 15 months now and it is a great product that just keeps getting better and better with regular updates and new features.

Pros

Probably one of the best scheduling/staffing apps out there organizing my company's staffing, scheduling and payroll.The scheduling features, clocking in and out (especially with location services), communication with team capabilities, and overall polished interface are so well thought out and done.

Review Source
 
 

meg from GreenForce Staffing
Specialty: Staffing Agency
Number of employees: 51-200 employees Employees number: 51-200 employees

November 2017

November 2017

Missing simple additional features and time saving functions

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

I have appreciated the customer service and response time with issues that I have run into. I love the 24hr support as well with real-time response.

Cons

can't add 'position' only training which is not an efficient way to schedule multiple employees- you have to go into each profile to access training and you have to click multiple times to get there, the lag time in accurate updating between smartphone and computer. timesheets don't always load on smartphones. Overall WAY TO MANY clicks of the mouse to get to different areas in OIS platform.I would not choose this scheduling software based on my experience thus far, less than impressed compared to other scheduling software.

Review Source
 
 

Haley from Storage
Specialty: Other Services
Number of employees: 11-50 employees Employees number: 11-50 employees

May 2017

May 2017

Deputy review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

This software is so simple to use and to read, I schedule people and use it for my own use and deputy makes it so easy to see where everyone is, if someone is ACTUALLY at work when they clock in because of the map feature.

Cons

it would be really good if it could automatically send emailed reminders of up coming shifts to email or something sometimes I don't even get notifications that I have a shift

 
 

Dorothy from B.K.Electric Services
Specialty: Construction / Contracting
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2017

February 2017

Easy to use - Scheduling as Basic as needed

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I was looking for an easy to use and not too expensive scheduling software for the beginning. The more advance programs are great but we would not yet use all the features. After searching I am happy to start using Deputy. Its easy to log in. Overview is great. Information can be put in so easily. It has everything we need for the start to organize everybody.

 
 

K from Pavilion Pediatric Center, LLC
Specialty: Healthcare / Medical
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2016

October 2016

Awesome product!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

This makes my job duties with HR so much easier! I have many more responsibilities than just HR and this definitely cuts back on my time spent entering employee hours by hand and processing schedules, etc. This allows my employees more control and keeps them more accountable for their own time, PTO requests and changing of schedules!

Pros

All very easy to set up and integrates well with my payroll software. Also has a message board that is seen by all employees which makes it easy to send information and receive confirmation that everyone has read it.

Cons

Sometimes requires too many approvals.

Advice to Others

Take time to watch video and really understand all that it is capable of.

 
 
 
Showing 1-20 of 483


August 2018

August 2018

Deputy

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We use it daily for employees, inter company communication.

Pros

We have just started using it and it has really worked will for clocking employees in and out

Cons

A little hard to learn. So when first starting can be a bit frustrating.

Review Source: Capterra
 

Alex from Joey the Cat Skeeball

August 2018

August 2018

Deputy is a perfectly fine time tracking software but you will find better options

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We no longer use this software

Pros

Deputy will do what you need it to: Track your employees time and get them paid in payroll. But while it does this adequately, I never felt any reason that I should use this software versus any of the many competitors. There are many other software platforms that are smoother, more reliable, and have better features than Deputy. It will work but I cannot recommend it well.

Cons

The software feels overall clunky. It isn't intuitive to set up and we had a difficult time getting all the time tracking enabled. It took our administrative team a full week to get our entire hourly staff onboarded and we kept running into snags or glitches. Overall not a pleasant experience. Since there are so many competitors, we decided to go with another one and have been very happy.

Review Source: Capterra
 

Selena from Entertainment

August 2018

August 2018

easy and time saving

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

eliminates paper work, younger staff find it easy and effective way to communicate needs and track hours.

Cons

The location pins aren't always accurate, we are unable to put spilt shifts in for lunch and dinner.
Im sure it is improving and updating all the time.

Review Source: Capterra
 


August 2018

August 2018

Easy!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I love the ease of use for hourly people to submit information (time off etc). The phone application also has full functionality.

Cons

We had some set up snafus but they were on our end. Overall, highly recommend this product for those with hourly employees.

Review Source: Capterra
 

KERRY from Allied Risk Management, Inc

July 2018

July 2018

Great Scheduling Platform

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The different options to view (by area or employee) greatly helps see the same information in different layouts

Cons

Lack of forewarning when systemwide format changes are made. It is understandable that there will be system updates, it would be beneficial to be notified ahead of time.

Review Source: Capterra
 

Sebastian from Audio Technik Pty Ltd
Number of employees: 11-50 employees Employees number: 11-50 employees

July 2018

July 2018

The program is useful in it's strengths.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

better control over scheduling and mobility.

Pros

The accessibility to communicate with staff. With the ability to have a stream like thread for each location it's an easy way to communicate with selections of the workforce or the entire business.

Cons

The lack of customisation for our industry. I can see how this software would be great for small restaurants and hotels however for the entertainment industry it's not as flexible as it needs to be. This can be overcome with workarounds however it would be great to increase the customisation for the businesses that wish to use it.

Review Source: Capterra
 

Graeme from Windsor & Eton Brewery
Number of employees: 11-50 employees Employees number: 11-50 employees

July 2018

July 2018

Reliable, easy service!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Easier to organise staff members and include small bits of communication if required.

Pros

All the built in functionality, such as - allowing you to see total labour cost for the week, unavailability and leave features.

Cons

None to mention. Although, a short training video etc. for new staff may be useful for the non-tech savvy.

Review Source: Capterra
 

Kalpana from Beyond smiles dental

July 2018

July 2018

it saves me plenty of time in processing payroll

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Pros

Time sheets directly updated into Accounting software, easy on scheduling shifts and processing time sheets are less time consuming.

Cons

Having troubles in updating the sick/carer's leave directly into MYOB (Deputy is not supportive)and case sensitive as well.

Review Source: Capterra
 

Becky from Superlove Ltd.

July 2018

July 2018

Deputy is so easy to set up, understand and use

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Deputy is very user-friendly. We go the hang of it very quickly and we use it every day to manage our team.

Cons

There's no app for Windows, which means not every staff member can log in using their mobile, but there is for iphone and Android

Review Source: Capterra
 

Amy from Dutchies Travel
Number of employees: 2-10 employees Employees number: 2-10 employees

July 2018

July 2018

Very user-friendly, easy to keep track of your hours.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Easy way of keeping a precise eye on the hours worked.

Pros

It's very easy to use for everyone, easy to add hours and different departments. A good way to keep track of the hours you and your staff worked.

Cons

Nothing at the moment!

Review Source: Capterra
 

Gui from Victoria Fruit Palace
Number of employees: 11-50 employees Employees number: 11-50 employees

July 2018

July 2018

Great system. There's been a few setup issues to overcome but that's expected. Very good support.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

1) Being able to export timesheets into my payroll software (MYOB AccountRight).
2) Being able to remotely see who's on shift and who isn't.
3) Being able to send staff communications for them to read at clock-on with read-receipt confirmation facilities.

Cons

Staff must have an active email address to use Deputy. This doesn't necessarily suit an older demographic. A "light" account for individuals using their mobile number would be an ideal solution.

Review Source: Capterra
 

Marissa from Outdoor Voices

July 2018

July 2018

I really enjoy using Deputy as a manager it is easy to navigate.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Accessibility for employees schedules to their personal devices. Easily change or edit schedules. Ability to notify only employees who have changed shifts.

Cons

Not showing who has approved requested time off on the dates and finding out once you type a name in.

Review Source: Capterra
 

Ramon from Compass Group NZ Ltd
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

July 2018

July 2018

Compass Group NZ Ltd system

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Access to a modern and agile time and attendance system.

Pros

Awesome time saving system that has really modernised our business. Really looking forward to using it more & what it will do to help increase efficiencies in my business unit.

Cons

Compass Group NZ Ltd have not released to us the whole package to make us really agile. The package we have is still awesome and better than what we have.

Review Source: Capterra
 

Jemma from maxyandmimicoffeeshop

July 2018

July 2018

It's great.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I like that I have access to it via my phone fornon the go use.. and have the opportunity to edit on the go

Cons

Not being able to easily copy and paste the same roster into more weeks with a small edit here and there

Review Source: Capterra
 

Kyle from ADV Plating LLC

July 2018

July 2018

Great scheduling and time tracking app.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Easy to use. The interface is seamless across platforms/devices. A lot of features. Great value for the price.

Cons

Trying to setup an automated sync with accounting software is challenging, especially with our version of hosted Quickbooks Enterprise.

Review Source: Capterra
 

Diana from Chanteen

July 2018

July 2018

really easy to use

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

gives plenty of info which the business requires. very happy with the product.

Review Source: Capterra
 

Lori from Prohealth Urgent Care

July 2018

July 2018

Deputy is amazing!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

It's the ease of the product from the time sheets to making/viewing/changing the schedule

Pros

There is such ease using this software. Making schedules is now a joy ! Keeping everyone's time is now so simple, would definitely recommend to all!!

Cons

I really have to say that there is nothing I can complain about with this software. The set up was simple and my employees were able to get into it with ease . Such a plus.

Review Source: Capterra
 

David from Monica Vinader Ltd
Number of employees: 51-200 employees Employees number: 51-200 employees

July 2018

July 2018

Takes scheduling into the 21st Century

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Support
Pros

It's simple to use and gives me instant access to everything I need. I love how quick and easy it is to set up a template and allocate shifts. Being able to monitor employee timekeeping gives me greater control over payroll. I love the dashboard that shows me at a glance any leave requests, who's in the shift and who is late. All in all I'm very satisfied with the product and would definitely recommend it to anyone who wants to bring scheduling into the 21st century.

Cons

I have no issues with Deputy. Help is always on hand. I recently couldn't work something out and asked a question about 10pm and had the answer before 10.30pm. Really can't fault it.

Review Source: Capterra
 

Simon from SafeParc

July 2018

July 2018

Use this everyday, very easy to use and simple.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Ease to schedule employees

Pros

Very easy to use on my side and on the side of my employees. I love how much you can do with it and you are not limited to anything.

Cons

Setting up was a little hard on different locations. Also the On time feature never works. Other than that its a solid app.

Review Source: Capterra
 

Ryan from Vida-Flo
Number of employees: 11-50 employees Employees number: 11-50 employees

July 2018

July 2018

Very easy to use and my employees love the functionality

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I love the fact that my employees can pick up open shifts with the click of a button. I also like the "chat" aspect of it; if my employees are swapping shifts, I get to see it in real time

Cons

It can be a little bit tricky so get started. Employees register their information on the desktop; when they download the app, we've had occasional trouble with the app recognizing the user

Review Source: Capterra