Deputy Software


 

Deputy is a cloud-based human resource management (HRM) solution that caters to businesses of all sizes across various industry verticals and provides them employee management and scheduling functionalities.

Deputy's rostering application helps businesses to create schedules that can calculate overtime and provide capabilities to schedule staff. If a team member cancels their shift, managers can send a shift request to their next available staff member and fill the shift’s space.

In addition to time/attendance and scheduling, Deputy incorporates other features that include a communication platform that creates a way to generate announcements in a single space for all employees. Mobile applications for iOS and Android devices are also offered that enable remote usage.

Deputy also supports integration with several payroll platforms on the market and offers performance management functionalities to the users. Services are offered on an annual and monthly subscription basis that includes support via phone, employee guides and other online resources.

 

Deputy - Online rostering
 
  • Deputy - Online rostering
    Online rostering
  • Deputy - Time and attendance
    Time and attendance
  • Deputy - Reports
    Reports
  • Deputy - Mobile access
    Mobile access
Supported Operating System(s):
Web browser (OS agnostic)

424 Reviews of Deputy

 

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Software Advice Reviews (8)
More Reviews (416)

Showing 1-8 of 8

Matthew from Overcoming By Faith Ministries
Specialty: Non-Profit
Number of employees: 11-50 employees Employees number: 11-50 employees

April 2018

April 2018

Deputy

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Very simple to use and user friendly. Easy to approve hours and schedule. Love the GPS clock in tracking.

Cons

When an employee forgets to clock out, it doesn't automatically end a shift after a certain period of time

Review Source
 
 

Jerry from E. Vaughan Rivers, Inc.
Specialty: Construction / Contracting
Number of employees: 11-50 employees Employees number: 11-50 employees

March 2018

March 2018

Easy to use, no problem so far.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Multi-platforms, you can have it on the phone and computer to sync. Easy control of logged hours, great copying feature.

Cons

Some customization options regarding the flexible hours could be added as an update. But the customer service is good.

Review Source
 
 

Gita from Hotel Management
Specialty: Financial
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2018

January 2018

Good!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Keeps me organized! Probably one of the best scheduling/staffing apps out there organizing my company's staffing, scheduling and payroll

Pros

We have been using Deputy for about 2 months now and it is a great product that just keeps getting better and better with regular updates and new features which is always a plus.

Review Source
 
 

Chad from WCIS
Specialty: Other
Number of employees: 11-50 employees Employees number: 11-50 employees

November 2017

November 2017

We love the fact that it gives both the manager and the staff the flexibility to control their shifts and it gives the employees a sense of ownership - they are almost responsible for their own time management.

Ease-of-use

Functionality

Product Quality

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Value for Money

We have been using Deputy for about 15 months now and it is a great product that just keeps getting better and better with regular updates and new features.

Pros

Probably one of the best scheduling/staffing apps out there organizing my company's staffing, scheduling and payroll.The scheduling features, clocking in and out (especially with location services), communication with team capabilities, and overall polished interface are so well thought out and done.

Review Source
 
 

meg from GreenForce Staffing
Specialty: Staffing Agency
Number of employees: 51-200 employees Employees number: 51-200 employees

November 2017

November 2017

Missing simple additional features and time saving functions

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

I have appreciated the customer service and response time with issues that I have run into. I love the 24hr support as well with real-time response.

Cons

can't add 'position' only training which is not an efficient way to schedule multiple employees- you have to go into each profile to access training and you have to click multiple times to get there, the lag time in accurate updating between smartphone and computer. timesheets don't always load on smartphones. Overall WAY TO MANY clicks of the mouse to get to different areas in OIS platform.I would not choose this scheduling software based on my experience thus far, less than impressed compared to other scheduling software.

Review Source
 
 

Haley from Storage
Specialty: Other Services
Number of employees: 11-50 employees Employees number: 11-50 employees

May 2017

May 2017

Deputy review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

This software is so simple to use and to read, I schedule people and use it for my own use and deputy makes it so easy to see where everyone is, if someone is ACTUALLY at work when they clock in because of the map feature.

Cons

it would be really good if it could automatically send emailed reminders of up coming shifts to email or something sometimes I don't even get notifications that I have a shift

 
 

Dorothy from B.K.Electric Services
Specialty: Construction / Contracting
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2017

February 2017

Easy to use - Scheduling as Basic as needed

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I was looking for an easy to use and not too expensive scheduling software for the beginning. The more advance programs are great but we would not yet use all the features. After searching I am happy to start using Deputy. Its easy to log in. Overview is great. Information can be put in so easily. It has everything we need for the start to organize everybody.

 
 

K from Pavilion Pediatric Center, LLC
Specialty: Healthcare / Medical
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2016

October 2016

Awesome product!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

This makes my job duties with HR so much easier! I have many more responsibilities than just HR and this definitely cuts back on my time spent entering employee hours by hand and processing schedules, etc. This allows my employees more control and keeps them more accountable for their own time, PTO requests and changing of schedules!

Pros

All very easy to set up and integrates well with my payroll software. Also has a message board that is seen by all employees which makes it easy to send information and receive confirmation that everyone has read it.

Cons

Sometimes requires too many approvals.

Advice to Others

Take time to watch video and really understand all that it is capable of.

 
 
 
Showing 1-20 of 416


April 2018

April 2018

Great platform easy to use and train new employees on.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Usability
Functionality
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Quality
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Pros

Easy to access on any device, tracks employee time and geo tracks. The new feed is very helpful for notifying employees across a large territory.

Cons

Nothing I can think of overall. Deputy was the best choice for use based on interface and useability of the product.

Review Source: Capterra
 

Roman from Villa Legacy, Inc.
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2018

April 2018

I don't ever have to worry about accurately tracking my employees' time on the clock.

Ease-of-use

Functionality

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Customer Support

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It saves me time and effort and precisely tracks my employees' time on the clock.

Pros

It seamlessly and easily ties into my accounting software (Xero). Exporting timesheets is a breeze and ALWAYS works.

Cons

I can't manually add exact break start and stop times if an employee forgets to clock out for a break. I can only add chunks of time to the time on break.

Review Source: Capterra
 

Janalee from Brainy Belly

April 2018

April 2018

Never have to think about time tracking anymore.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Easy scheduling and time tracking for my small company where I wear many hats. I can take care of our schedule in a small amount of time and make changes or adjustments easily.

Pros

Deputy offers flexibility and accountability. I can handle all the scheduling in minutes and the mobile app allows me to make quick check ins or adjustments.

Cons

Publishing copied shifts is a tad cumbersome but does prevent errors. I've learned to work wiith it.

Review Source: Capterra
 

Errin from CSC

April 2018

April 2018

Saved me hours each week

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
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Product Quality
Quality
Value for Money
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Pros

The ease of covering shifts amongst staff members and being able to copy and paste a whole week to the next.

Cons

It doesn't display as well as i would like for the schedule. I would like it to be more of a spreadsheet on my mobile

Review Source: Capterra
 

Eric from Compass Coffee

April 2018

April 2018

We love deputy! We use it for our cafe to schedule our baristas!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Quality
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Pros

I love that it's super easy to use! I love that the people you make the scheduled can put in certain times they're unavailable it makes working with their schedules so easy!

Cons

The only complaint I have is that it doesn't work well on an iPad or tablet. The software is awesome for computers and laptops but wish it was designed so that it was easy to us on an iPad

Review Source: Capterra
 

Monica from real food devotee
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2018

April 2018

I & my employees have had a great experience with deputy.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
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Product Quality
Quality
Value for Money
Value
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Pros

This software is soooo easy to use. I have never even had to walk am employee through using the the software.

Cons

I'd love for breaks to not auto fill for employees. This can cause inadvertent errors that I think could be avoided.

Review Source: Capterra
 

stuart from Sealink

April 2018

April 2018

easy to use and make changes

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

ease of matching staff and their qualifications to areas of work. Deputy will tell me if the wrong person has been selected for a particular task

Cons

there is nothing that i dont like about this software. its easy to use and makes rostering a whole lot easier to manage

Review Source: Capterra
 

Kathryn from Jack's Place Assisted Living

April 2018

April 2018

This program revolutionized our staff scheduling, payroll, and communications.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

How easy it is! And the Great customer support! My staff loves it. It has given them a way to take more ownership of what we do.

Cons

I haven't found anything to dislike! I am a huge fan!! The only thing I would like to see added would be a calendar of events, appointments, birthdays etc.

Review Source: Capterra
 

Kasey from Idaho Museum of Natural History

April 2018

April 2018

Easy to use and works well for communicating with staff

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

You can clock in and send notifications with all staff easily as well as assigning tasks to check off.

Cons

Adjusting for in correct GPS when clocking in or out. No other issues with the app.

Review Source: Capterra
 

Joel from Town & Country Veterinary Clinic

April 2018

April 2018

We have been thoroughly pleased with the Deputy Product

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Product Quality
Quality
Value for Money
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Pros

We manage there different veterinary clinics with Deputy. Love the payroll projections for the work week. We use the journal options to keep track of items for review during our performance reviews. Love love love the integration with Quickbooks and Intuit Payroll, makes life super easy!!

Cons

We have not encountered any shortcomings. We have only experience difficulty clocking in with our employees once which was a system wide issue and was resolved quickly.

Review Source: Capterra
 

Juliet from Bella Cleaning Inc

April 2018

April 2018

Deputy is an easy, affordable scheduling app that helps our small business to stay organized!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
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Helping our small business to stay organized and allow for better communication with our scheduling.

Pros

I like that it sends a text to the employees with their schedules. I also like that they can use it as a timeclock.

Cons

I can't think of anything...maybe that you can't fully customize adding a new employee on the app like you can on the computer.

Review Source: Capterra
 

Amber from Craftsman and Wolves

April 2018

April 2018

Deputy is an incredible, user friendly program for scheduling and tracking information.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Product Quality
Quality
Value for Money
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Pros

ease of moving shifts around, ease of editing hours employees worked, ease of copy and pasting schedules for following weeks, the spreadsheet that gets downloaded for payroll is very clear and easy to ready.

Cons

if you want to delete an employee, you have to go through and delete every single shift of theres before removing them. small headache but still annoying every time.

Review Source: Capterra
 

John from That One Cupcake Place

April 2018

April 2018

A+ Scheduling Software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Quality
Value for Money
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Support

Saves me time and hassle. Employees know how to use it quickly with little/no training.

Pros

Inexpensive, feature rich, and easy for me to export timesheets to our payroll provider, Gusto. It was easy to add our existing employees when we made the switch. Employees have no complaints using it for time off requests, unavailability or integrating with their calendar so they know when they're scheduled.

Cons

The manager side of the mobile app is lacking full access to make it easy to approve time off requests. Depending how I pull up the request from my phone sometimes it also shows the date as Christmas Eve from years in the past (like 2015). Hasn't been a big enough pain for me personally to be mad enough to contact them, though I should so they can tell me I'm dumb and using it wrong or fix it.

Review Source: Capterra
 

George from First Response Staffing.

April 2018

April 2018

I use Deputy extensively for managing job sites.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
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Product Quality
Quality
Value for Money
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Pros

I like the ability to be able to reach personnel in timely manner. It provides contact number and the ability text and email. Scheduling shifts is easy. The clone feature is a time saver.

Cons

We had to adjust the way we built shifts. At first it would not provide a map of the location but now that feature has been added.

Review Source: Capterra
 

Jose from Mascoutah ace hardware

April 2018

April 2018

Outstanding program!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
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Pros

The ease of scheduling, building a schedule and sending it out easily. Employees receiving real time updates via mobile phones and emails.

Cons

Haven¿t found anything yet. If I had to pick one thing is text alerts when people put in leave requests.

Review Source: Capterra
 

Richard from T&Y Auto Parts
Number of employees: 11-50 employees Employees number: 11-50 employees

April 2018

April 2018

Overall satisfied with what I need from Deputy

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Quality
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Able to have all my employees sign in , sign out , and break time when they work. Pull out time sheets to do our payroll efficiently now.

Pros

Easy to use. User friendly interface. A lot of features available, however we don't use all of what Deputy has to offer.

Cons

The employee can change their login time without manager's approval. I always have to check the history to change the time back to what they signed in at.

Review Source: Capterra
 

Barbara from Huntington Catering

April 2018

April 2018

This was very easy for me to learn. The way its layed out, easy to follow.

Ease-of-use

Functionality

Product Quality

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Value for Money

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Pros

I is nice that employees can be grouped by department, or class. When its time to do payroll, the calculations are already there.

Cons

I have noticed that when someone does not sign out for their break, the calculated hours show that they did. This has caused some frustration with employees who expect to be paid for the break they did not take.

Review Source: Capterra
 

Luke from Midtown Urgent Care Clinic
Number of employees: 11-50 employees Employees number: 11-50 employees

April 2018

April 2018

Cuts time on scheduling and has functions that help workflow.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Product Quality
Quality
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Pros

The best feature is when the software alerts other employees of an open shift. Other features that are good include the schedule copy over and porting the hours over to quick books.

Cons

I have has some issues with porting over the payroll hours to quickbooks. It sometimes does not work.

Review Source: Capterra
 


April 2018

April 2018

It has been a great program for me and my team!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
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Product Quality
Quality
Value for Money
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Support

Ease for scheduling!

Pros

The communication between managers and staff is great! I like how we can use this when we are on the go for off-site events!

Cons

No complaints! I have had no difficulties with the program and would recommend it to anyone that asked me!

Review Source: Capterra
 

Jennifer from Good Fortune Soap
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2018

April 2018

I wish we would have used them years ago.

Ease-of-use

Functionality

Product Quality

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Value for Money

Ease-of-use
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Pros

Employees can manage their own schedules, and they get text messages with schedule updates. It is easy to create different departments. We also like how it exports to our accounting software.

Cons

No cons. There is really nothing I'd change. We've been very pleased with the app. It is much better than trying to do everything on google calender like before.

Review Source: Capterra