Deputy Software

We use it daily for employees, inter company communication.

Pros

We have just started using it and it has really worked will for clocking employees in and out

Cons

A little hard to learn. So when first starting can be a bit frustrating.

We no longer use this software

Pros

Deputy will do what you need it to: Track your employees time and get them paid in payroll. But while it does this adequately, I never felt any reason that I should use this software versus any of the many competitors. There are many other software platforms that are smoother, more reliable, and have better features than Deputy. It will work but I cannot recommend it well.

Cons

The software feels overall clunky. It isn't intuitive to set up and we had a difficult time getting all the time tracking enabled. It took our administrative team a full week to get our entire hourly staff onboarded and we kept running into snags or glitches. Overall not a pleasant experience. Since there are so many competitors, we decided to go with another one and have been very happy.

Pros

eliminates paper work, younger staff find it easy and effective way to communicate needs and track hours.

Cons

The location pins aren't always accurate, we are unable to put spilt shifts in for lunch and dinner.
Im sure it is improving and updating all the time.

Pros

I love the ease of use for hourly people to submit information (time off etc). The phone application also has full functionality.

Cons

We had some set up snafus but they were on our end. Overall, highly recommend this product for those with hourly employees.

Pros

The different options to view (by area or employee) greatly helps see the same information in different layouts

Cons

Lack of forewarning when systemwide format changes are made. It is understandable that there will be system updates, it would be beneficial to be notified ahead of time.

better control over scheduling and mobility.

Pros

The accessibility to communicate with staff. With the ability to have a stream like thread for each location it's an easy way to communicate with selections of the workforce or the entire business.

Cons

The lack of customisation for our industry. I can see how this software would be great for small restaurants and hotels however for the entertainment industry it's not as flexible as it needs to be. This can be overcome with workarounds however it would be great to increase the customisation for the businesses that wish to use it.

Easier to organise staff members and include small bits of communication if required.

Pros

All the built in functionality, such as - allowing you to see total labour cost for the week, unavailability and leave features.

Cons

None to mention. Although, a short training video etc. for new staff may be useful for the non-tech savvy.

Pros

Time sheets directly updated into Accounting software, easy on scheduling shifts and processing time sheets are less time consuming.

Cons

Having troubles in updating the sick/carer's leave directly into MYOB (Deputy is not supportive)and case sensitive as well.

Pros

Deputy is very user-friendly. We go the hang of it very quickly and we use it every day to manage our team.

Cons

There's no app for Windows, which means not every staff member can log in using their mobile, but there is for iphone and Android

Easy way of keeping a precise eye on the hours worked.

Pros

It's very easy to use for everyone, easy to add hours and different departments. A good way to keep track of the hours you and your staff worked.

Cons

Nothing at the moment!

Pros

1) Being able to export timesheets into my payroll software (MYOB AccountRight).
2) Being able to remotely see who's on shift and who isn't.
3) Being able to send staff communications for them to read at clock-on with read-receipt confirmation facilities.

Cons

Staff must have an active email address to use Deputy. This doesn't necessarily suit an older demographic. A "light" account for individuals using their mobile number would be an ideal solution.

Pros

Accessibility for employees schedules to their personal devices. Easily change or edit schedules. Ability to notify only employees who have changed shifts.

Cons

Not showing who has approved requested time off on the dates and finding out once you type a name in.

Access to a modern and agile time and attendance system.

Pros

Awesome time saving system that has really modernised our business. Really looking forward to using it more & what it will do to help increase efficiencies in my business unit.

Cons

Compass Group NZ Ltd have not released to us the whole package to make us really agile. The package we have is still awesome and better than what we have.

Pros

I like that I have access to it via my phone fornon the go use.. and have the opportunity to edit on the go

Cons

Not being able to easily copy and paste the same roster into more weeks with a small edit here and there

Pros

Easy to use. The interface is seamless across platforms/devices. A lot of features. Great value for the price.

Cons

Trying to setup an automated sync with accounting software is challenging, especially with our version of hosted Quickbooks Enterprise.

Pros

gives plenty of info which the business requires. very happy with the product.

It's the ease of the product from the time sheets to making/viewing/changing the schedule

Pros

There is such ease using this software. Making schedules is now a joy ! Keeping everyone's time is now so simple, would definitely recommend to all!!

Cons

I really have to say that there is nothing I can complain about with this software. The set up was simple and my employees were able to get into it with ease . Such a plus.

Pros

It's simple to use and gives me instant access to everything I need. I love how quick and easy it is to set up a template and allocate shifts. Being able to monitor employee timekeeping gives me greater control over payroll. I love the dashboard that shows me at a glance any leave requests, who's in the shift and who is late. All in all I'm very satisfied with the product and would definitely recommend it to anyone who wants to bring scheduling into the 21st century.

Cons

I have no issues with Deputy. Help is always on hand. I recently couldn't work something out and asked a question about 10pm and had the answer before 10.30pm. Really can't fault it.

Ease to schedule employees

Pros

Very easy to use on my side and on the side of my employees. I love how much you can do with it and you are not limited to anything.

Cons

Setting up was a little hard on different locations. Also the On time feature never works. Other than that its a solid app.

Pros

I love the fact that my employees can pick up open shifts with the click of a button. I also like the "chat" aspect of it; if my employees are swapping shifts, I get to see it in real time

Cons

It can be a little bit tricky so get started. Employees register their information on the desktop; when they download the app, we've had occasional trouble with the app recognizing the user